質(zhì)量專(zhuān)用術(shù)語(yǔ)

1、部門(mén)名稱的專(zhuān)有名詞 QS:Quality system品質(zhì)系統(tǒng) CS:Coutomer Sevice 客戶服務(wù) QC:Quality control品質(zhì)管理 IQC:Incoming quality control 進(jìn)料檢驗(yàn) LQC:Line Quality Control 生產(chǎn)線品質(zhì)控制 IPQC:In process quality control 制程檢驗(yàn) FQC:Final quality control 最終檢驗(yàn) OQC:Outgoing quality control 出貨檢驗(yàn) QA:Quality assurance 品質(zhì)保證 SQA:Source(supplier) Quali

2、ty Assurance 供應(yīng)商品質(zhì)保證(VQA) CQA：Customer Quality Assurance客戶質(zhì)量保證 PQA rocess Quality Assurance 制程品質(zhì)保證 QE:Quality engineer 品質(zhì)工程 CE:component engineering零件工程 EE:equipment engineering設(shè)備工程 ME:manufacturing engineering制造工程 TE:testing engineering測(cè)試工程 PPE roduct Engineer 產(chǎn)品工程 IE:Industrial engineer 工業(yè)工程 ADM:

3、Administration Department行政部 RMA:客戶退回維修 CSDI:檢修 PC:producing control生管 MC:mater control物管 GAD: General Affairs Dept總務(wù)部 A/D: Accountant /Finance Dept會(huì)計(jì) LAB: Laboratory實(shí)驗(yàn)室 DOE:實(shí)驗(yàn)設(shè)計(jì) HR:人資 PMC:企劃 RD:研發(fā) W/H:倉(cāng)庫(kù) SI:客驗(yàn) PD: Product Department生產(chǎn)部 PA:采購(gòu)(PUR: Purchaing Dept) SMT:Surface mount technology 表面粘著技術(shù)

4、MFG:Manufacturing 制造 MIS:Management information system 資迅管理系統(tǒng) DCC:document control center 文件管制中心 廠內(nèi)作業(yè)中的專(zhuān)有名詞 QT:Quality target品質(zhì)目標(biāo) QP:Quality policy目標(biāo)方針 QI:Quality improvement品質(zhì)改善 CRITICAL DEFECT:嚴(yán)重缺點(diǎn)（CR） MAJOR DEFECT:主要缺點(diǎn)（MA） MINOR DEFECT:次要缺點(diǎn)（MI） MAX:Maximum最大值 MIN:Minimum最小值 DIA iameter直徑 DIM imen

5、sion尺寸 LCL:Lower control limit管制下限 UCL:Upper control limit管制上限 EMI:電磁干擾 ESD:靜電防護(hù) EPA:靜電保護(hù)區(qū)域 ECN:工程變更 ECO:Engineering change order工程改動(dòng)要求（客戶） ECR:工程變更需求單 CPI:Continuous Process Improvement 連續(xù)工序改善 Compatibility：兼容性 Marking：標(biāo)記 DWG rawing圖面 Standardization：標(biāo)準(zhǔn)化 Consensus：一致 Code：代碼 ZD:Zero defect零缺點(diǎn) Toler

6、ance：公差 Subject matter：主要事項(xiàng) Auditor：審核員 BOM:Bill of material物料清單 Rework：重工 ID：identification識(shí)別,鑒別,證明 PILOT RUN: (試投產(chǎn)) FAI:首件檢查 FPIR：First Piece Inspection Report首件檢查報(bào)告 FAA:首件確認(rèn) SPC：統(tǒng)計(jì)制程管制 CP: capability index（準(zhǔn)確度） CPK: capability index of process(制程能力) PMP:制程管理計(jì)劃（生產(chǎn)管制計(jì)劃） MPI:制程分析 DAS efects Analysis

7、 System 缺陷分析系統(tǒng) PPB：十億分之一 Flux：助焊劑 P/N:料號(hào) L/N：Lot Number批號(hào) Version：版本 Quantity：數(shù)量 Valid date：有效日期 MIL-STD：Military-Standard軍用標(biāo)準(zhǔn) ICT: In Circuit Test (線路測(cè)試) ATE：Automatic Test Equipment自動(dòng)測(cè)試設(shè)備 MO: Manafacture Order生產(chǎn)單 T/U: Touch Up (錫面修補(bǔ)) I/N:手插件 P/T:初測(cè) F/T: Function Test (功能測(cè)試-終測(cè)) AS 組立 P/K:包裝 TQM:Tot

8、al quality control全面品質(zhì)管理 MDA:manufacturing defect analysis制程不良分析(ICT) RUN-IN:老化實(shí)驗(yàn) HI-pot：高壓測(cè)試 FMI：Frequency Modulation Inspect高頻測(cè)試 DPPM: Defect Part Per Million (不良率的一種表達(dá)方式：百萬(wàn)分之一) 1000PPM即為0.1% Corrective Action: (CAR改善對(duì)策) ACC：允收 REJ:拒收 S/S：Sample size抽樣檢驗(yàn)樣本大小 SI-SIV：Special I-Special IV特殊抽樣水平等級(jí) CON

9、：Concession / Waive特采 ISO:國(guó)際標(biāo)準(zhǔn)化組織 ISA：Industry Standard Architecture工業(yè)標(biāo)準(zhǔn)體制結(jié)構(gòu) OBA:開(kāi)箱稽核 FIFO:先進(jìn)先出 PDCA:管理循環(huán) Plan do check action計(jì)劃，執(zhí)行，檢查，總結(jié) WIP:在制品（半成品） S/O: Sales Order (業(yè)務(wù)訂單) P/O: Purchase Order (采購(gòu)訂單) P/R: Purchase Request (請(qǐng)購(gòu)單) AQL:acceptable quality level允收品質(zhì)水準(zhǔn) LQL;Limiting quality level最低品質(zhì)水準(zhǔn) QV

10、L:qualified vendor list合格供應(yīng)商名冊(cè) AVL ：認(rèn)可的供貨商清單(Approved Vendor List) QCD: Quality cost delivery（品質(zhì)，交期，成本） MPM:Manufacturing project management制造專(zhuān)案管理 KPI:Key performance indicate重要績(jī)效指標(biāo) MVT:Manufacturing Verification Test制造驗(yàn)證試產(chǎn) Q/R/S：Quality/Reliability/Service質(zhì)量/可靠度/服務(wù) STL:ship to line（料到上線） NTF:No tro

11、uble found誤判 CIP:capacity improvement plan（產(chǎn)能改善計(jì)劃） MRB:material review board（物料審核小組） MRB:Material reject bill退貨單 JIT:just in time（即時(shí)管理） 5S:seiri seiton seiso seiketsu shitsuke （整理，整頓，清掃，清潔，修養(yǎng)） SOP:standard operation process（標(biāo)準(zhǔn)作業(yè)程序） SIP:Specification inspection process制程檢驗(yàn)規(guī)格 TOP: Test Operation Proce

12、ss (測(cè)試作業(yè)流程) WI: working instruction（作業(yè)指導(dǎo)書(shū)） SMD:surface mounting device（表面粘著原件） FAR:failure aualysis report故障分析報(bào)告 CAR:Corrective action report改善報(bào)告 BPR： 企業(yè)流程再造 (Business Process Reengineering) ISAR ：首批樣品認(rèn)可(Initial Sample Approval Request)- JIT：實(shí)時(shí)管理 (Just In Time) QCC ：品管圈 (Quality Control Circle) Engi

13、neering Department (工程部) TQEM: Total Quality Environment Management (全面品質(zhì)環(huán)境管理) PD: Production Department (制造) LOG: Logistics (后勤支持) Shipping: (進(jìn)出口) AOQ：Average Output Quality平均出貨質(zhì)量 AOQL：Average Output Quality Level平均出貨質(zhì)量水平 FMEA：failure model effectiveness analysis失效模式分析 CRB: Change Review Board (工程變

14、更會(huì)議) CSA：Customer Simulate Analysis客戶模擬分析 SQMS：Supplier Quality Management System供應(yīng)商品質(zhì)管理系統(tǒng) QIT: Quality Improvement Team 品質(zhì)改善小組 QIP：Quality Improvement Plan品質(zhì)改善計(jì)劃 CIP：Continual Improvement Plan持續(xù)改善計(jì)劃 M.Q.F.S: Material Quality Feedback Sheet (來(lái)料品質(zhì)回饋單) SCAR: Supplier Corrective Action Report (供貨商改善對(duì)策報(bào)

15、告) 8D Sheet: 8 Disciplines sheet ( 8D單) PDCA：PDCA (Plan-Do-Check-Action) (管理循環(huán)) MPQ: Material Packing Quantity (物料最小包裝量) DSCN: Delivery Schedule Change Notice (交期變更通知) QAPS: Quality Assurance Process Sheet (品質(zhì)工程表) DRP ：運(yùn)銷(xiāo)資源計(jì)劃 (Distribution Resource Planning) DSS：決策支持系統(tǒng) (Decision Support System) EC ：

16、電子商務(wù) (Electronic Commerce) EDI ：電子資料交換 (Electronic Data Interchange) EIS ：主管決策系統(tǒng) (Excutive Information System) ：企業(yè)資源規(guī)劃 (Enterprise Resource Planning) FMS ：彈性制造系統(tǒng) (Flexible Manufacture System) KM ：知識(shí)管理 (Knowledge Management) 4L ：逐批訂購(gòu)法 (Lot-for-Lot) LTC ：最小總成本法 (Least Total Cost) LUC ：最小單位成本 (Least Un

17、it Cost) MES ：制造執(zhí)行系統(tǒng) (Manufacturing Execution System) MPS ：主生產(chǎn)排程 (Master Production Schedule) MRP ：物料需求規(guī)劃 (Material Requirement Planning) MRP：制造資源計(jì)劃 (Manufacturing Resource Planning) OEM ：委托代工 (Original Equipment Manufacture) ODM ：委托設(shè)計(jì)與制造 (Original Design & Manufacture) OLAP：線上分析處理 (On-Line Anal

18、ytical Processing) OLTP：線上交易處理 (On-Line Transaction Processing) OPT ：最佳生產(chǎn)技術(shù) (Optimized Production Technology) PDCA：PDCA管理循環(huán) (Plan-Do-Check-Action) PDM：產(chǎn)品數(shù)據(jù)管理系統(tǒng) (Product Data Management) RCCP：粗略產(chǎn)能規(guī)劃 (Rough Cut Capacity Planning) SCM ：供應(yīng)鏈管理 (Supply Chain Management) SFC ：現(xiàn)場(chǎng)控制 (Shop Floor Control) TOC：

19、限制理論 (Theory of Constraints) TQC ：全面品質(zhì)管制 (Total Quality Control) FYI/R:for your information/reference僅供參考 ASAP:盡快 S/T:Standard time標(biāo)準(zhǔn)時(shí)間 TPM:total production maintenance：全面生產(chǎn)保養(yǎng) ESD Wrist strap：靜電環(huán) IT:information technology信息技術(shù)，資訊科學(xué) CEO：Chief Executive Officer執(zhí)行總裁 COO：Chief Operaring Officer首席業(yè)務(wù)總裁 SWO

20、T：Strength,Weakness,Opportunity,Threat 優(yōu)勢(shì)弱點(diǎn)機(jī)會(huì)威脅 Competence：專(zhuān)業(yè)能力 Communication：有效溝通 Cooperation：統(tǒng)御融合 Vibration Testing：振動(dòng)測(cè)試 IDP：Individual Development Plan個(gè)人發(fā)展計(jì)劃 MRP：Material Requirement Planning物料需求計(jì)劃 MAT'S：Material材料 LRR：Lot Rejeet Rate批退率 ATIN：Attention知會(huì) 3C：Computer ,Communication , Consumer

21、electronic1、質(zhì)量管理體系術(shù)語(yǔ) 【1】 receipt （入廠）接受，驗(yàn)收，進(jìn)貨handling 搬運(yùn)packaging 包裝storage 保存protection 保護(hù)comparison 比較identification 標(biāo)識(shí)replacement of identification mark標(biāo)識(shí)標(biāo)志更換maintenance of identification 標(biāo)識(shí)的保持records of identification control標(biāo)識(shí)控制記錄 【2】 tender 標(biāo)書(shū)normative document 標(biāo)準(zhǔn)文件suppleme

22、ntal 補(bǔ)充nonconforming product 不合格品control of nonconforming product不合格品控制control procedure of nonconforming products 不合格品控制程序tendency of nonconformance 不合格傾向purchasing 采購(gòu)verification of purchased product采購(gòu)的產(chǎn)品驗(yàn)證 purchasing process 采購(gòu)過(guò)程  【3】 purchasing control procedure采購(gòu)控制程序purchasi

23、ng information 采購(gòu)信息reference standard 參照標(biāo)準(zhǔn)reference instructions 參照細(xì)則stockhouse 倉(cāng)庫(kù)measurement, analysis and improvement 測(cè)量，分析和改進(jìn)measurement result 測(cè)量結(jié)果control procedure of monitoring and measuring devices測(cè)量設(shè)備控制程序planning 策劃preservation of product 產(chǎn)品保護(hù) 【4】 control procedure for maintenance,

24、 replacement and records of product identification產(chǎn)品標(biāo)識(shí)的保持, 更換及記錄控制程序procedure for product identification and traceability 產(chǎn)品標(biāo)識(shí)和可追溯性程序conformity of product 產(chǎn)品的符合性monitoring and measurement of product 產(chǎn)品的監(jiān)督和測(cè)量product plan 產(chǎn)品方案control procedure for product preservation 產(chǎn)品防護(hù)控制程序method of product release

25、 產(chǎn)品放行方法conformity of product,product conformity 產(chǎn)品符合性product realization 產(chǎn)品實(shí)現(xiàn)planning of product realization產(chǎn)品實(shí)現(xiàn)策劃 【5】 product characteristics 產(chǎn)品特性input to product requirements產(chǎn)品要求的輸入product status 產(chǎn)品狀態(tài)final acceptance of product 產(chǎn)品最后驗(yàn)收procedure 程序program documents 程序文件continual improvemen

26、t 持續(xù)改進(jìn)procedure for continual improvement of quality management system持續(xù)改進(jìn)質(zhì)量體系程序adequacy 充分性storage location 存放地點(diǎn) 【6】 agency personnel 代理人員submission of tenders 遞交標(biāo)書(shū)adjustment 調(diào)整，調(diào)節(jié)statutory and regulatory requirements法律法規(guī)要求rework, vt 返工repair, vt 返修subcontractor 分承包方annex 附錄improvement 改進(jìn)

27、mprovement actions 改進(jìn)措施 【7】 on-the-job training 崗位技能培訓(xùn)responsibility of individual department and post 各部門(mén), 各崗位職責(zé)change identification 更改標(biāo)記change order number 更改單編號(hào)process sheets 工藝單process specification 工藝規(guī)程procedure(process card) 工藝規(guī)程(工藝卡)process characteristics 工藝特性Job Description Forma

28、t  工種描述單work environment 工作環(huán)境 【8】 impartiality 公正性functional requirements 功能要求supplier 供方supplier evaluation procedure供方評(píng)價(jià)程序supplier provided special processes供方提供的特殊過(guò)程verification at supplier's premises供方現(xiàn)場(chǎng)驗(yàn)證supply chain 供應(yīng)鏈criteria for supplier selection, evaluation and re-evalu

29、ation供應(yīng)商選擇、評(píng)估和再評(píng)估準(zhǔn)則communication 溝通customer 顧客 【9】 customer property 顧客財(cái)產(chǎn)control procedure for customer property 顧客財(cái)產(chǎn)控制程序customer feedback 顧客反饋Customer Service Contact Form顧客服務(wù)聯(lián)系表customer cummunications 顧客溝通customer satisfaction 顧客滿意statistical analysis of customer satisfaction 顧客滿意度統(tǒng)計(jì)分析cu

30、stomer complaint 顧客投訴identificaion of customer requirements顧客要求的識(shí)別management review 管理評(píng)審 【10】 records from management review管理評(píng)審記錄management review control procedure管理評(píng)審控制程序management representative 管理者代表management responsibility 管理職責(zé)specified limits of acceptability規(guī)定的可接受界限specified use 規(guī)

31、定的用途process 過(guò)程complexity of processes 過(guò)程的復(fù)雜性monitoring and measurement of processes 過(guò)程的監(jiān)視和測(cè)量operation of process 過(guò)程的運(yùn)行 【11】 status of processes 過(guò)程的狀態(tài)process approach 過(guò)程方法process controls 過(guò)程控制process control documents 過(guò)程控制文件process performance 過(guò)程業(yè)績(jī)appropriateness 合適性changes to contractor 合同

32、的更改contract review control procedure合同評(píng)審控制程序internet sales 互聯(lián)網(wǎng)銷(xiāo)售environmental conditions 環(huán)境條件 【12】 monogram pragram requirements會(huì)標(biāo)綱要要求type of activities 活動(dòng)類(lèi)型infrastructure 基礎(chǔ)建設(shè)infrastructure 基礎(chǔ)設(shè)施fundamentals and vocabulary 基礎(chǔ)與詞匯control of records 記錄控制technical specificaion 技術(shù)規(guī)范process trac

33、e sheet 加工跟蹤單monitoring and measurement 監(jiān)視和測(cè)量monitoring and measuring device監(jiān)視和測(cè)量裝置 【13】 control of monitoring and measuring devices 監(jiān)視和測(cè)量裝置控制check method 檢查方法frequency of checks 檢查頻次calibration status 檢定狀態(tài)inspection and test control procedure檢驗(yàn)和試驗(yàn)控制程序identification procedure for inspectio

34、n and test status 檢驗(yàn)和試驗(yàn)狀態(tài)標(biāo)識(shí)程序inspection witness point 檢驗(yàn)見(jiàn)證點(diǎn)inspection hold point 檢驗(yàn)停止點(diǎn)buildings 建筑物delivery 交付 【14】 post-delivery activities 交付后的活動(dòng)delivery activities 交付活動(dòng)interface 接口acceptance of contract or orders接受合同或定單type of medium 介質(zhì)類(lèi)型experience 經(jīng)驗(yàn)correction action 糾正措施Corrective act

35、ion response time糾正措施答復(fù)時(shí)間，糾正措施響應(yīng)時(shí)間management procedure for corrective actions 糾正措施管理程序corrective action response times糾正措施響應(yīng)時(shí)間 【15】 development activity 開(kāi)發(fā)活動(dòng)traceability mark 可追溯性標(biāo)志objectivity 客觀性Customer Service Log  客戶服務(wù)記錄簿control feature 控制特性，控制細(xì)節(jié)control features 控制細(xì)則periodic asses

36、sment of stock庫(kù)存定期評(píng)估justification 理由routine 例程，慣例，常規(guī)internal communication 內(nèi)部溝通 【16】 internal audit 內(nèi)部審核internal audit procedure 內(nèi)部審核程序internally controlled standard 內(nèi)控標(biāo)準(zhǔn)internal audit 內(nèi)審results of internal and external audits 內(nèi)外部審核結(jié)果 competence 能力 training 培訓(xùn) training

37、needs 培訓(xùn)需要 evaluate 評(píng)價(jià)records of the results of the review評(píng)審結(jié)果的記錄 【17】 review output 評(píng)審輸出review input 評(píng)審輸入Purchase Requisition  請(qǐng)購(gòu)單authority 權(quán)限validation 確認(rèn)concession 讓步human resources 人力資源job training of personnel 人員崗位培訓(xùn)qualification of personnel 人員資格equipment control procedure設(shè)

38、備控制程序 【18】 device type 設(shè)備類(lèi)型order of design changes 設(shè)計(jì)更改通知單design and development control procedure 設(shè)計(jì)和開(kāi)發(fā)控制程序design and development 設(shè)計(jì)開(kāi)發(fā)design and development planning設(shè)計(jì)開(kāi)發(fā)策劃control of design and development changes設(shè)計(jì)開(kāi)發(fā)更改控制design and development review設(shè)計(jì)開(kāi)發(fā)評(píng)審design and development validation設(shè)

39、計(jì)開(kāi)發(fā)確認(rèn)design and development outputs設(shè)計(jì)開(kāi)發(fā)輸出design and development inputs設(shè)計(jì)開(kāi)發(fā)輸入 【18】 design and development verification設(shè)計(jì)開(kāi)發(fā)驗(yàn)證design validation 設(shè)計(jì)確認(rèn)design documentation 設(shè)計(jì)文件編制design acceptance criteria 設(shè)計(jì)驗(yàn)收準(zhǔn)則design verification 設(shè)計(jì)驗(yàn)證audit program 審核大綱 conduct of audits 審核行為audit criteria

40、審核準(zhǔn)則production process control 生產(chǎn)過(guò)程控制production process control procedure生產(chǎn)過(guò)程控制程序 【20】 production and service provision生產(chǎn)和服務(wù)提供control of production and service provision 生產(chǎn)和服務(wù)提供的控制validation of processes for production and service provision生產(chǎn)和服務(wù)提供過(guò)程的確認(rèn)production order 生產(chǎn)令identification and

41、 traceability識(shí)別和可追溯性identification and traceability maintenance and replacement識(shí)別和可追溯性維護(hù)與替換invalidate 使失效market survey 市場(chǎng)調(diào)研suitability 適宜性scope 適用范圍 【21】 controlled condition 受控狀態(tài)terms and definitions 術(shù)語(yǔ)與定義analysis of data 數(shù)據(jù)分析sequence 順序transfer of ownership 所有權(quán)轉(zhuǎn)移system document 體系文件stati

42、stical technique 統(tǒng)計(jì)方法outsource(vt) a process 外包過(guò)程external source 外部來(lái)源documents of external origin 外來(lái)文件 【22】 outsource, vt 外協(xié)unique identification 唯一的標(biāo)識(shí)maintenance 維護(hù)Document Change Control  文件更改控制Request For Document Change (RDC)文件更改需求單control of documents 文件控制documentation requiremen

43、ts 文件要求enquiry 問(wèn)詢，詢價(jià)field nonconformity analysis現(xiàn)場(chǎng)不符合分析relevance 相關(guān)性 【23】 interaction 相互作用detail design 詳細(xì)設(shè)計(jì)，詳圖設(shè)計(jì)，零件設(shè)計(jì)，施工設(shè)計(jì)sales department 銷(xiāo)售部sales contract 銷(xiāo)售合同checklist 校驗(yàn)表，一覽表，檢查一覽表calibration 校準(zhǔn)submission of action plans行動(dòng)計(jì)劃的遞交documented procedures 形成文件的程序documented statement 形成文件的聲明p

44、erformance requirements 性能要求 【24】 licensee responsibilities許可證持有者責(zé)任acceptance criteria 驗(yàn)收準(zhǔn)則verification arrangement 驗(yàn)證安排verification results 驗(yàn)證結(jié)果customer focus以客戶為關(guān)注點(diǎn)，以客戶為焦點(diǎn)awareness 意識(shí)introduction 引言，概述，介紹normative references 引用標(biāo)準(zhǔn)application 應(yīng)用visit to user 用戶訪問(wèn) 【25】 review of r

45、equirements related to the product 有關(guān)產(chǎn)品的要求評(píng)審competent 有能力的 effectiveness 有效性determination of requirements related to the product 與產(chǎn)品有關(guān)的要求的確定customer-related processes與顧客有關(guān)的過(guò)程preventive action 預(yù)防措施management procedure for preventive actions 預(yù)防措施管理程序planned results 預(yù)期的結(jié)果intended use 預(yù)期的用途procedur

46、e for competence, knowledge and training of personnel 員工能力, 知識(shí)和培訓(xùn)程序 【26】 personnel training procedure員工培訓(xùn)程序supporting services 支持性服務(wù)functions 職能部門(mén)responsibility 職責(zé)assignment of responsibility 職責(zé)分工workmanship 制造工藝manufacturing acceptance criteria制造驗(yàn)收準(zhǔn)則quality policy 質(zhì)量方針quality programs 質(zhì)量綱

47、領(lǐng)quality management system 質(zhì)量管理體系 【27】 quality management system planning質(zhì)量管理體系策劃performance of the quality management system 質(zhì)量管理體系業(yè)績(jī)quality plan 質(zhì)量計(jì)劃quality records 質(zhì)量記錄quality objectives 質(zhì)量目標(biāo)quality audit 質(zhì)量審核quality manual 質(zhì)量手冊(cè)quality problem handling form質(zhì)量問(wèn)題處理單quality requirements 質(zhì)量

48、要求allocation table of quality responsibilities 質(zhì)量職能分配表 【28】 resource management 資源管理allocation of resources 資源配置general requirements 總要求，一般要求constituent part 組成部件organization 組織continual improvement of the organization 組織的持續(xù)改進(jìn)size of organization 組織的規(guī)模Organizational Diagram 組織機(jī)構(gòu)圖final acce

49、ptance 最終驗(yàn)收work instructions 作業(yè)指導(dǎo)書(shū) 2、質(zhì)量管理術(shù)語(yǔ)英文縮寫(xiě) 【29】 PDCA：Plan、Do、Check、Action；策劃、實(shí)施、檢查、處置PPAP：Production Part Approval Process；生產(chǎn)件批準(zhǔn)程序APQP：Advanced Product Quality Planning；產(chǎn)品質(zhì)量先期策劃 FMEA：Potential Failure Mode and Effects Analysis 潛在失效模式及后果分析SPC：Statistical Process Control 統(tǒng)計(jì)過(guò)程控

50、制MSA：Measurement System Analysis 測(cè)量系統(tǒng)控制CP：Control Plan 控制計(jì)劃QSA：Quality System Assessment 質(zhì)量體系評(píng)定PPM：Parts Per Million 每百萬(wàn)零件不合格數(shù)1QM：Quality Manua 質(zhì)量手冊(cè) 【30】 QP：Quality Procedure 質(zhì)量程序文件Quality Planning 質(zhì)量策劃Quality Plan 質(zhì)量計(jì)劃CMK：機(jī)器能力指數(shù)CPK：過(guò)程能力指數(shù)CAD：Computer-Aided Design 計(jì)算機(jī)輔助能力設(shè)計(jì)OEE：Overall Equi

51、pment Effectiveness 設(shè)備總效率QFD：Quality Function Deployment 質(zhì)量功能展開(kāi)FIFO：First in, First out 先進(jìn)先出COPS：Customer Oriented Processes 顧客導(dǎo)向過(guò)程TCQ： Time、Cost、Quality 時(shí)間、成本、質(zhì)量MPS：Management Processes 管理性過(guò)程 【31】 SPS：Support Processes 支持性過(guò)程TQM：Total Quality Management 全面質(zhì)量管理PQA：Product Quality Assurance

52、產(chǎn)品質(zhì)量保證（免檢）QP-QC-QI：質(zhì)量三步曲 質(zhì)量計(jì)劃質(zhì)量控制質(zhì)量改進(jìn)QAF：Quality Assurance File 質(zhì)量保證文件QAP：Quality Assurance Plan 質(zhì)量保證計(jì)劃PFC：Process Flow Chart 過(guò)程流程圖QMS：Quality Management Systems 質(zhì)量管理體系JIT：Just In Time 準(zhǔn)時(shí)（交貨）ERP：Enterprise Requirement Planning 企業(yè)需求計(jì)劃 【32】 QC：Quality Control 質(zhì)量控制QA：Quality Audit 質(zhì)量審核Quality

53、 Assurance 質(zhì)量保證IQC:In come Quality Control 進(jìn)貨質(zhì)量控制IPQC:In Process Quality Control 過(guò)程質(zhì)量控制FQC:Final Quality Control 成品質(zhì)量控制OQC:Out Quality Control 出貨質(zhì)量控制4M1E:Man、Machine、Material、Method、Environment 人、機(jī)、料、法、環(huán)5W1H：Why、What、Who、When、Where、How 為何/做什么/誰(shuí)做/時(shí)間/地點(diǎn)/如何做6S：Seiri、Seiton、Seiso、Seiketsu、Shitsuke、Safet

54、y 整理、整頓、清掃、清潔、素養(yǎng)、安全TRI值：Total Record Injury （三種）可記錄工傷值SMART精明原則：Specific Measurable Achievable Result Oriented Timed具體的描述、可以測(cè)量的、可以通過(guò)努力實(shí)現(xiàn)的、有結(jié)果導(dǎo)向性的、有時(shí)間性的 【33】 5S : 5S管理ABC : 作業(yè)制成本制度 (Activity-Based Costing)ABB : 實(shí)施作業(yè)制預(yù)算制度 (Activity-Based Budgeting)ABM : 作業(yè)制成本管理 (Activity-Base Management)APS

55、: 先進(jìn)規(guī)畫(huà)與排程系統(tǒng) (Advanced Planning and Scheduling)ASP : 應(yīng)用程序服務(wù)供貨商（Application Service Provider）ATP : 可承諾量 (Available To Promise)AVL : 認(rèn)可的供貨商清單(Approved Vendor List)BOM : 物料清單 (Bill Of Material)BPR : 企業(yè)流程再造 (Business Process Reengineering) 【34】 BSC : 平衡記分卡 (Balanced ScoreCard)BTF : 計(jì)劃生產(chǎn) (Build

56、To Forecast)BTO : 訂單生產(chǎn) (Build To Order)CPM : 要徑法 (Critical Path Method)CPM : 每一百萬(wàn)個(gè)使用者會(huì)有幾次抱怨(Complaint per Million)CRM : 客戶關(guān)系管理 (Customer Relationship Management)CRP : 產(chǎn)能需求規(guī)劃 (Capacity Requirements Planning)CTO : 客制化生產(chǎn) (Configuration To Order)DBR : 限制驅(qū)導(dǎo)式排程法 (Drum-Buffer-Rope)DMT : 成熟度驗(yàn)證(Design Maturi

57、ng Testing) 【35】 DVT : 設(shè)計(jì)驗(yàn)證(Design Verification Testing)DRP : 運(yùn)銷(xiāo)資源計(jì)劃 (Distribution Resource Planning)DSS : 決策支持系統(tǒng) (Decision Support System)EC : 設(shè)計(jì)變更工程變更 (Engineer Change)EC : 電子商務(wù) (Electronic Commerce)ECRN : 原件規(guī)格更改通知(Engineer Change Request Notice)EDI : 電子數(shù)據(jù)交換 (Electronic Data Interchange)EIS : 主管決策系統(tǒng) (Executive Information System)EMC : 電磁相容(Electric Magnetic Capability)EOQ : 基本經(jīng)濟(jì)訂購(gòu)量 (Economic Order Quantity) 【36】 ERP : 企業(yè)資源規(guī)劃 (Enterprise Resource Planning)FAE : 應(yīng)用工程師(Field