質(zhì)量管理體系術(shù)語

1、質(zhì)量管理常用術(shù)語匯總(中英文對照1、質(zhì)量管理體系術(shù)語【1】receipt (入廠接受,驗收,進貨handling 搬運packaging 包裝storage 保存protection 保護comparison 比較identification 標(biāo)識replacement of identification mark標(biāo)識標(biāo)志更換maintenance of identification 標(biāo)識的保持records of identification control標(biāo)識控制記錄【2】tender 標(biāo)書normative document 標(biāo)準(zhǔn)文件supplemental 補充nonconformin

2、g product 不合格品control of nonconforming product不合格品控制control procedure of nonconforming products 不合格品控制程序tendency of nonconformance 不合格傾向purchasing 采購verification of purchased product采購的產(chǎn)品驗證purchasing process 采購過程【3】purchasing control procedure采購控制程序purchasing information 采購信息reference standard 參照標(biāo)準(zhǔn)r

3、eference instructions 參照細(xì)則stockhouse 倉庫measurement, analysis and improvement 測量,分析和改進measurement result 測量結(jié)果control procedure of monitoring and measuring devices測量設(shè)備控制程序planning 策劃preservation of product 產(chǎn)品保護【4】control procedure for maintenance, replacement and records of product identification 產(chǎn)品標(biāo)識

4、的保持, 更換及記錄控制程序procedure for product identification and traceability 產(chǎn)品標(biāo)識和可追溯性程序conformity of product 產(chǎn)品的符合性monitoring and measurement of product 產(chǎn)品的監(jiān)督和測量product plan 產(chǎn)品方案control procedure for product preservation 產(chǎn)品防護控制程序method of product release 產(chǎn)品放行方法conformity of product,product conformity 產(chǎn)品符合性p

5、roduct realization 產(chǎn)品實現(xiàn)planning of product realization產(chǎn)品實現(xiàn)策劃【5】product characteristics 產(chǎn)品特性input to product requirements產(chǎn)品要求的輸入product status 產(chǎn)品狀態(tài)final acceptance of product 產(chǎn)品最后驗收procedure 程序program documents 程序文件continual improvement 持續(xù)改進procedure for continual improvement of quality management sy

6、stem持續(xù)改進質(zhì)量體系程序adequacy 充分性storage location 存放地點【6】agency personnel 代理人員submission of tenders 遞交標(biāo)書adjustment 調(diào)整,調(diào)節(jié)statutory and regulatory requirements法律法規(guī)要求rework, vt 返工repair, vt 返修subcontractor 分承包方annex 附錄improvement 改進mprovement actions 改進措施【7】on-the-job training 崗位技能培訓(xùn)responsibility of individu

7、al department and post 各部門, 各崗位職責(zé)change identification 更改標(biāo)記change order number 更改單編號process sheets 工藝單process specification 工藝規(guī)程procedure(process card 工藝規(guī)程(工藝卡process characteristics 工藝特性Job Description Format 工種描述單work environment 工作環(huán)境【8】impartiality 公正性functional requirements 功能要求supplier 供方suppli

8、er evaluation procedure供方評價程序supplier provided special processes供方提供的特殊過程verification at supplier's premises供方現(xiàn)場驗證supply chain 供應(yīng)鏈criteria for supplier selection, evaluation and re-evaluation供應(yīng)商選擇、評估和再評估準(zhǔn)則communication 溝通customer 顧客【9】customer property 顧客財產(chǎn)control procedure for customer property

9、 顧客財產(chǎn)控制程序customer feedback 顧客反饋Customer Service Contact Form顧客服務(wù)聯(lián)系表customer cummunications 顧客溝通customer satisfaction 顧客滿意statistical analysis of customer satisfaction 顧客滿意度統(tǒng)計分析customer complaint 顧客投訴identificaion of customer requirements顧客要求的識別management review 管理評審【10】records from management review

10、管理評審記錄management review control procedure管理評審控制程序management representative 管理者代表management responsibility 管理職責(zé)specified limits of acceptability規(guī)定的可接受界限specified use 規(guī)定的用途process 過程complexity of processes 過程的復(fù)雜性monitoring and measurement of processes 過程的監(jiān)視和測量operation of process 過程的運行【11】status of pr

11、ocesses 過程的狀態(tài)process approach 過程方法process controls 過程控制process control documents 過程控制文件process performance 過程業(yè)績appropriateness 合適性changes to contractor 合同的更改contract review control procedure合同評審控制程序internet sales 互聯(lián)網(wǎng)銷售environmental conditions 環(huán)境條件【12】monogram pragram requirements會標(biāo)綱要要求type of activi

12、ties 活動類型infrastructure 基礎(chǔ)建設(shè)infrastructure 基礎(chǔ)設(shè)施fundamentals and vocabulary 基礎(chǔ)與詞匯control of records 記錄控制technical specificaion 技術(shù)規(guī)范process trace sheet 加工跟蹤單monitoring and measurement 監(jiān)視和測量monitoring and measuring device監(jiān)視和測量裝置【13】control of monitoring and measuring devices 監(jiān)視和測量裝置控制check method 檢查方法f

13、requency of checks 檢查頻次calibration status 檢定狀態(tài)inspection and test control procedure檢驗和試驗控制程序identification procedure for inspection and test status 檢驗和試驗狀態(tài)標(biāo)識程序inspection witness point 檢驗見證點inspection hold point 檢驗停止點buildings 建筑物delivery 交付【14】post-delivery activities 交付后的活動delivery activities 交付活動i

14、nterface 接口acceptance of contract or orders接受合同或定單type of medium 介質(zhì)類型experience 經(jīng)驗correction action 糾正措施Corrective action response time糾正措施答復(fù)時間,糾正措施響應(yīng)時間management procedure for corrective actions 糾正措施管理程序corrective action response times糾正措施響應(yīng)時間【15】development activity 開發(fā)活動traceability mark 可追溯性標(biāo)志obj

15、ectivity 客觀性Customer Service Log 客戶服務(wù)記錄簿control feature 控制特性,控制細(xì)節(jié)control features 控制細(xì)則periodic assessment of stock庫存定期評估justification 理由routine 例程,慣例,常規(guī)internal communication 內(nèi)部溝通【16】internal audit 內(nèi)部審核internal audit procedure 內(nèi)部審核程序internally controlled standard 內(nèi)控標(biāo)準(zhǔn)internal audit 內(nèi)審results of inte

16、rnal and external audits內(nèi)外部審核結(jié)果competence 能力training 培訓(xùn)training needs 培訓(xùn)需要evaluate 評價records of the results of the review評審結(jié)果的記錄【17】review output 評審輸出review input 評審輸入Purchase Requisition 請購單authority 權(quán)限validation 確認(rèn)concession 讓步human resources 人力資源job training of personnel 人員崗位培訓(xùn)qualification of pe

17、rsonnel 人員資格equipment control procedure設(shè)備控制程序【18】device type 設(shè)備類型order of design changes 設(shè)計更改通知單design and development control procedure 設(shè)計和開發(fā)控制程序design and development 設(shè)計開發(fā)design and development planning設(shè)計開發(fā)策劃control of design and development changes設(shè)計開發(fā)更改控制design and development review設(shè)計開發(fā)評審design

18、 and development validation設(shè)計開發(fā)確認(rèn)design and development outputs設(shè)計開發(fā)輸出design and development inputs設(shè)計開發(fā)輸入【18】design and development verification設(shè)計開發(fā)驗證design validation 設(shè)計確認(rèn)design documentation 設(shè)計文件編制design acceptance criteria 設(shè)計驗收準(zhǔn)則design verification 設(shè)計驗證audit program 審核大綱conduct of audits 審核行為audit

19、 criteria 審核準(zhǔn)則production process control 生產(chǎn)過程控制production process control procedure生產(chǎn)過程控制程序【20】production and service provision生產(chǎn)和服務(wù)提供control of production and service provision 生產(chǎn)和服務(wù)提供的控制validation of processes for production and service provision生產(chǎn)和服務(wù)提供過程的確認(rèn)production order 生產(chǎn)令identification and t

20、raceability識別和可追溯性identification and traceability maintenance and replacement識別和可追溯性維護與替換invalidate 使失效market survey 市場調(diào)研suitability 適宜性scope 適用范圍【21】controlled condition 受控狀態(tài)terms and definitions 術(shù)語與定義analysis of data 數(shù)據(jù)分析sequence 順序transfer of ownership 所有權(quán)轉(zhuǎn)移system document 體系文件statistical techniq

21、ue 統(tǒng)計方法outsource(vt a process 外包過程external source 外部來源documents of external origin 外來文件【22】outsource, vt 外協(xié)unique identification 唯一的標(biāo)識maintenance 維護Document Change Control 文件更改控制Request For Document Change (RDC文件更改需求單control of documents 文件控制documentation requirements 文件要求enquiry 問詢,詢價field nonconfo

22、rmity analysis現(xiàn)場不符合分析relevance 相關(guān)性【23】interaction 相互作用detail design 詳細(xì)設(shè)計,詳圖設(shè)計,零件設(shè)計,施工設(shè)計sales department 銷售部sales contract 銷售合同checklist 校驗表,一覽表,檢查一覽表calibration 校準(zhǔn)submission of action plans行動計劃的遞交documented procedures 形成文件的程序documented statement 形成文件的聲明performance requirements 性能要求【24】licensee respo

23、nsibilities許可證持有者責(zé)任acceptance criteria 驗收準(zhǔn)則verification arrangement 驗證安排verification results 驗證結(jié)果customer focus以客戶為關(guān)注點,以客戶為焦點awareness 意識introduction 引言,概述,介紹normative references 引用標(biāo)準(zhǔn)application 應(yīng)用visit to user 用戶訪問【25】review of requirements related to the product 有關(guān)產(chǎn)品的要求評審competent 有能力的effectivenes

24、s 有效性determination of requirements related to the product 與產(chǎn)品有關(guān)的要求的確定customer-related processes與顧客有關(guān)的過程preventive action 預(yù)防措施management procedure for preventive actions 預(yù)防措施管理程序planned results 預(yù)期的結(jié)果intended use 預(yù)期的用途procedure for competence, knowledge and training of personnel 員工能力, 知識和培訓(xùn)程序【26】perso

25、nnel training procedure員工培訓(xùn)程序supporting services 支持性服務(wù)functions 職能部門responsibility 職責(zé)assignment of responsibility 職責(zé)分工workmanship 制造工藝manufacturing acceptance criteria制造驗收準(zhǔn)則quality policy 質(zhì)量方針quality programs 質(zhì)量綱領(lǐng)quality management system 質(zhì)量管理體系【27】quality management system planning質(zhì)量管理體系策劃performan

26、ce of the quality management system 質(zhì)量管理體系業(yè)績quality plan 質(zhì)量計劃quality records 質(zhì)量記錄quality objectives 質(zhì)量目標(biāo)quality audit 質(zhì)量審核quality manual 質(zhì)量手冊quality problem handling form質(zhì)量問題處理單quality requirements 質(zhì)量要求allocation table of quality responsibilities 質(zhì)量職能分配表【28】resource management 資源管理allocation of reso

27、urces 資源配置general requirements 總要求,一般要求constituent part 組成部件organization 組織continual improvement of the organization 組織的持續(xù)改進size of organization 組織的規(guī)模Organizational Diagram 組織機構(gòu)圖final acceptance 最終驗收work instructions 作業(yè)指導(dǎo)書2、質(zhì)量管理術(shù)語英文縮寫【29】PDCA:Plan、Do、Check、Action;策劃、實施、檢查、處置PPAP:Production Part Appr

28、oval Process;生產(chǎn)件批準(zhǔn)程序APQP:Advanced Product Quality Planning;產(chǎn)品質(zhì)量先期策劃FMEA:Potential Failure Mode and Effects Analysis 潛在失效模式及后果分析SPC:Statistical Process Control 統(tǒng)計過程控制MSA:Measurement System Analysis 測量系統(tǒng)控制CP:Control Plan 控制計劃QSA:Quality System Assessment 質(zhì)量體系評定PPM:Parts Per Million 每百萬零件不合格數(shù)1QM:Qualit

29、y Manua 質(zhì)量手冊【30】QP:Quality Procedure 質(zhì)量程序文件Quality Planning 質(zhì)量策劃Quality Plan 質(zhì)量計劃CMK:機器能力指數(shù)CPK:過程能力指數(shù)CAD:Computer-Aided Design 計算機輔助能力設(shè)計OEE:Overall Equipment Effectiveness 設(shè)備總效率QFD:Quality Function Deployment 質(zhì)量功能展開FIFO:First in, First out 先進先出COPS:Customer Oriented Processes 顧客導(dǎo)向過程TCQ:Time、Cost、Qua

30、lity 時間、成本、質(zhì)量MPS:Management Processes 管理性過程【31】SPS:Support Processes 支持性過程TQM:Total Quality Management 全面質(zhì)量管理PQA:Product Quality Assurance 產(chǎn)品質(zhì)量保證(免檢QP-QC-QI:質(zhì)量三步曲質(zhì)量計劃-質(zhì)量控制-質(zhì)量改進QAF:Quality Assurance File 質(zhì)量保證文件QAP:Quality Assurance Plan 質(zhì)量保證計劃PFC:Process Flow Chart 過程流程圖QMS:Quality Management Systems

31、 質(zhì)量管理體系JIT:Just In Time 準(zhǔn)時(交貨ERP:Enterprise Requirement Planning 企業(yè)需求計劃【32】QC:Quality Control 質(zhì)量控制QA:Quality Audit 質(zhì)量審核Quality Assurance 質(zhì)量保證IQC:In come Quality Control 進貨質(zhì)量控制IPQC:In Process Quality Control 過程質(zhì)量控制FQC:Final Quality Control 成品質(zhì)量控制OQC:Out Quality Control 出貨質(zhì)量控制4M1E:Man、Machine、Material

32、、Method、Environment 人、機、料、法、環(huán)5W1H:Why、What、Who、When、Where、How 為何/做什么/誰做/時間/地點/如何做6S:Seiri、Seiton、Seiso、Seiketsu、Shitsuke、Safety 整理、整頓、清掃、清潔、素養(yǎng)、安全TRI值:Total Record Injury (三種可記錄工傷值SMART精明原則:Specific Measurable Achievable Result Oriented Timed具體的描述、可以測量的、可以通過努力實現(xiàn)的、有結(jié)果導(dǎo)向性的、有時間性的【33】5S : 5S管理ABC : 作業(yè)制成本

33、制度(Activity-Based CostingABB : 實施作業(yè)制預(yù)算制度(Activity-Based BudgetingABM : 作業(yè)制成本管理(Activity-Base ManagementAPS : 先進規(guī)畫與排程系統(tǒng)(Advanced Planning and Scheduling ASP : 應(yīng)用程序服務(wù)供貨商(Application Service Provider ATP : 可承諾量(Available To PromiseAVL : 認(rèn)可的供貨商清單(Approved Vendor ListBOM : 物料清單(Bill Of MaterialBPR : 企業(yè)流程

34、再造(Business Process Reengineering【34】BSC : 平衡記分卡(Balanced ScoreCardBTF : 計劃生產(chǎn)(Build To ForecastBTO : 訂單生產(chǎn)(Build To OrderCPM : 要徑法(Critical Path MethodCPM : 每一百萬個使用者會有幾次抱怨(Complaint per Million CRM : 客戶關(guān)系管理(Customer Relationship Management CRP : 產(chǎn)能需求規(guī)劃(Capacity Requirements PlanningCTO : 客制化生產(chǎn)(Config

35、uration To OrderDBR : 限制驅(qū)導(dǎo)式排程法(Drum-Buffer-RopeDMT : 成熟度驗證(Design Maturing Testing【35】DVT : 設(shè)計驗證(Design Verification TestingDRP : 運銷資源計劃(Distribution Resource PlanningDSS : 決策支持系統(tǒng)(Decision Support SystemEC : 設(shè)計變更/工程變更(Engineer ChangeEC : 電子商務(wù)(Electronic CommerceECRN : 原件規(guī)格更改通知(Engineer Change Reques

36、t Notice EDI : 電子數(shù)據(jù)交換(Electronic Data InterchangeEIS : 主管決策系統(tǒng)(Executive Information SystemEMC : 電磁相容(Electric Magnetic CapabilityEOQ : 基本經(jīng)濟訂購量(Economic Order Quantity【36】ERP : 企業(yè)資源規(guī)劃(Enterprise Resource PlanningFAE : 應(yīng)用工程師(Field Application EngineerFCST : 預(yù)估(ForecastFMS : 彈性制造系統(tǒng)(Flexible Manufacture

37、 SystemFQC : 成品質(zhì)量管理(Finish or Final Quality ControlIPQC: 制程質(zhì)量管理(In-Process Quality ControlIQC : 進料質(zhì)量管理(Incoming Quality ControlISO : 國際標(biāo)準(zhǔn)組織(International Organization for Standardization ISAR: 首批樣品認(rèn)可(Initial Sample Approval RequestJIT : 實時管理(Just In Time【37】KM:知識管理(Knowledge ManagementL4L : 逐批訂購法(Lo

38、t-for-LotLTC : 最小總成本法(Least Total CostLUC : 最小單位成本(Least Unit CostMES : 制造執(zhí)行系統(tǒng)(Manufacturing Execution SystemMO : 制令(Manufacture OrderMPS : 主生產(chǎn)排程(Master Production ScheduleMRO : 請修(購單(Maintenance Repair OperationMRP : 物料需求規(guī)劃(Material Requirement PlanningMRPII : 制造資源計劃(Manufacturing Resource Planning

39、【38】NFCF : 更改預(yù)估量的通知Notice for Changing ForecastOEM : 委托代工(Original Equipment ManufactureODM : 委托設(shè)計與制造(Original Design & ManufactureOLAP : 在線分析處理(On-Line Analytical ProcessingOLTP : 在線交易處理(On-Line Transaction ProcessingOPT : 最佳生產(chǎn)技術(shù)(Optimized Production TechnologyOQC : 出貨質(zhì)量管理(Out-going Quality Con

40、trolPDCA : PDCA管理循環(huán)(Plan-Do-Check-ActionPDM : 產(chǎn)品數(shù)據(jù)管理系統(tǒng)(Product Data ManagementPERT : 計劃評核術(shù)(Program Evaluation and Review Technique【39】PO : 訂單(Purchase OrderPOH : 預(yù)估在手量(Product on HandPR : 采購申請Purchase RequestQA : 品質(zhì)保證(Quality AssuranceQC : 質(zhì)量管理(Quality ControlQCC : 品管圈(Quality Control CircleQE : 品質(zhì)工

41、程(Quality EngineeringRCCP : 粗略產(chǎn)能規(guī)劃(Rough Cut Capacity PlanningRMA : 退貨驗收Returned Material ApprovalROP : 再訂購點(Re-Order Point【40】SCM : 供應(yīng)鏈管理(Supply Chain ManagementSFC : 現(xiàn)場控制(Shop Floor ControlSIS : 策略信息系統(tǒng)(Strategic Information SystemSO : 訂單(Sales OrderSOR : 特殊訂單需求(Special Order RequestSPC : 統(tǒng)計制程管制(St

42、atistic Process ControlTOC : 限制理論(Theory of ConstraintsTPM : 全面生產(chǎn)管理Total Production ManagementTQC : 全面質(zhì)量管理(Total Quality ControlTQM : 全面品質(zhì)管理(Total Quality ManagementWIP : 在制品(Work In Process3、TS16949中英文專業(yè)術(shù)語【41】CP控制計劃,Control PlanSP支持過程,Support ProcessPPM百萬分之,Parts Per MillionMP管理過程,Management Proces

43、sCPK過程能力指數(shù),Process CapabilityIndexSPC統(tǒng)計過程控制,Statistical ProcessControlCOP顧客導(dǎo)向過程,Customer OrientedProcessMSA測量系統(tǒng)分析,Measurement SystemsAnalysisPPAP生產(chǎn)件批準(zhǔn)程序,Production PartApproval ProcessAPQP產(chǎn)品質(zhì)量先期策劃,Advanced ProductQuality Planning【42】FMEA潛在失效模式及后果分析,Failure MonFailureMode and Effects AnalysisPFMEA過程潛

44、在失效模式及后果分析,ProcessFailureMode and Effects Analysis PPK初始過程能力指數(shù)或過程性能指數(shù),PreliminaryProcess Index或Performance Proc essIndex高級統(tǒng)計方法advanced statisticalmethods可數(shù)型數(shù)據(jù)attributes data均值average認(rèn)知awareness基本的統(tǒng)計方法basic statistical methods二項分布binomial distribution【43】因果圖cause-effect diagram中心線central line普通原因comm

45、on cause連續(xù)的consecutive控制control控制圖control limit(charts質(zhì)量和生產(chǎn)率持續(xù)改進continualimprovement in quality and productivity 累計和cesium探測detection分布distribution【44】單值individual位置location平均值mean中位數(shù)median移動極差moving range排列圖praetor chart正態(tài)分布normal distribution可操作的定義operational definition泊松分布Poisson distribution預(yù)防pr

46、evention【45】解決問題problem solving過程均值process average過程能力process capability過程控制process control過程性能process performance過程分布寬度process spread隨機性randomness二次方程式quadratic隨機抽樣random sampling極差range鏈run【46】合理子組rational subgroup鏈圖run chart樣本sample形狀shape特殊原因 special cause 規(guī)范 specification 穩(wěn)定性 stability 統(tǒng)計值 stat

47、istic 穩(wěn)定過程 stable process 標(biāo)準(zhǔn)差 standard deviation 【47】 統(tǒng)計控制 statistical control 統(tǒng)計過程控制 statistical processcontrol 子組 subgroup I 類錯誤 type error 類錯誤 type error 變差 variation 區(qū)域分析 zone analysis 分配 apportionment 基準(zhǔn)數(shù)據(jù) benchmark data 材料清單 bill of material 【48】 特性矩陣圖 characteristics matrix 設(shè)計失效模式及后果分析 design

48、 failuremode and effects analysis 可制造性和裝配設(shè)計 design formanufacturability and assembly 設(shè)計信息檢查表 design informationchecklist 設(shè)計評審 design reviews 設(shè)計確認(rèn) design validation 設(shè)計驗證 design verification 耐久性 durability 失效模式分析 failure modes analysis 可行性 feasibility 【49】 改善 kaizen 有限元分析 finite element analysis 維修性 m

49、aintainability 包裝 packaging 初始材料清單 preliminary bill ofmaterial 初始過程流程 preliminary processflow chart 過程失效模式及后果分析 process failuremode and effects analysis 仿真 simulation 產(chǎn)品保證計劃 product assurance plan 試生產(chǎn) production trial run 【50】 質(zhì)量策劃認(rèn)定 quality planningsign-off 可靠性 reliability 特殊特性 special characterist

50、ics 可靠性分配 reliabilityapportionment 同步工程 simultaneous engineering 子系統(tǒng) subsystem 系統(tǒng) system 小組可行性承諾 team feasibilitycommitment 進度計劃 timing plan 價值工程/價值分析 value engineering / value analysis 【51】 顧客的呼聲 voice of the customer 過程的呼聲 voice of the process 控制計劃 control plan 設(shè)計意圖 design intent 設(shè)計壽命 design life 實驗設(shè)計 DOE 防錯 error /mistake proofing 排列圖 pare to 過程更改 process change 質(zhì)量功能展開 QFD 【52】 根本原因 root cause 過程特殊特性 special processcharacteristic 車輛召回 vehiclecampaign 認(rèn)可的實驗室 accredited laboratory 在用零件 active part 同意 agreement 外觀項目 appearance item 批準(zhǔn) approved 批準(zhǔn)的圖樣 approved drawing