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1、1Confidential | AA/SCN3 | 01/01/2013 | Robert Bosch GmbH 2013. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.BCS維修站建站文件_SS2013版項(xiàng)目顧問:孫道朋Automotive Aftermarket內(nèi)部文件 注意保密二一三年一月一日

2、2Confidential | AA/SCN3 | 01/01/2013 | Robert Bosch GmbH 2013. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.目錄1、維修連鎖2、流程規(guī)劃3、基本要求4、投資計(jì)劃5、形象裝修6、設(shè)備要求7、配件銷售8、核心流程9、共建支持10、四周建站計(jì)劃

3、11、工作對接Automotive Aftermarket3一、維修連鎖Confidential | AA/SCN-WSC | 01/01/2013 | Robert Bosch GmbH 2013. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.維修行業(yè)存在形式獨(dú)立修理廠路邊店綜合修理廠維修連鎖店系

4、統(tǒng)專家綜合維修主機(jī)廠售后直營特約維修4一、維修連鎖Confidential | AA/SCN-WSC | 01/01/2013 | Robert Bosch GmbH 2013. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.我們注重的是維修,以及有中心站、維修站支撐的快修快保分店。5二、流程規(guī)劃Co

5、nfidential | AA/SCN-WSC | 01/01/2013 | Robert Bosch GmbH 2013. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.開始接觸提交申請考察評估建站計(jì)劃維修協(xié)議驗(yàn)收管理開業(yè)培訓(xùn)正式授權(quán)相識相知相戀123相處46三、基本要求Confidential |

6、 AA/SCN-WSC | 01/01/2013 | Robert Bosch GmbH 2013. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.7四、投資計(jì)劃Confidential | AA/SCN-WSC | 01/01/2013 | Robert Bosch GmbH 2013. All r

7、ights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.5萬10萬30萬45萬博世VI 形象博世檢測設(shè)備總計(jì)投資博世維修站配件基本庫存品牌裝修形象提升!診斷中心技術(shù)提升!產(chǎn)品陳列銷售提升!規(guī)范管理服務(wù)提升!8Confidential | AA/SCN-WSC | 01/01/2013 | Robert Bosch Gmb

8、H 2013. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.返回目錄五、形象裝修五個(gè)核心VI元素:門頭、立柱、背景墻接待臺、診斷中心、產(chǎn)品展示區(qū)。9五、形象裝修Confidential | AA/SCN3 | 01/01/2013 | Robert Bosch GmbH 2013. All righ

9、ts reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.BCS必須按照博世要求建設(shè)一家“穩(wěn)重而富有內(nèi)涵”的服務(wù)站,基礎(chǔ)設(shè)施要求如左所示:品牌擴(kuò)充元素:服務(wù)項(xiàng)目牌、合作伙伴牌、戶外公告牌、道旗、燈箱、入口指示、廣告牌、壁式燈箱、車身貼、廣告牌,等等。v 博世形象要求:10六、設(shè)備要求Confidential | AA/SCN3

10、| 01/01/2013 | Robert Bosch GmbH 2013. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.診斷車間設(shè)備Equipments and tools維修站Service Station博世便攜式電腦解碼器 KTS / KT系列S博世電子維修信息系統(tǒng) - ESItronic

11、(A/C9/E/M/P盤)S博世智能電腦發(fā)動機(jī)綜合分析儀 FSA7系列O博世尾氣分析儀 BEA系列O博世電瓶檢測儀 BAT系列S博世啟動電瓶充電機(jī) BAT系列S博世四輪定位儀 FWA系列S博世/百斯巴特安全檢測線 SDL系列O博世/百斯巴特扒胎機(jī) - S博世/百斯巴特平衡機(jī) - S預(yù)計(jì)設(shè)備投資約RMB 3060萬11七、配件銷售Confidential | AA/SCN3 | 01/01/2013 | Robert Bosch GmbH 2013. All rights reserved, also regarding any disposal, exploitation, reproduct

12、ion, editing, distribution, as well as in the event of applications for industrial property rights.倉庫前移全員銷售產(chǎn)品技術(shù)介紹汽車技術(shù)常識產(chǎn)品展示銷售12八、核心流程Confidential | AA/SCN3 | 01/01/2013 | Robert Bosch GmbH 2013. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as w

13、ell as in the event of applications for industrial property rights.事件提交申請共建服務(wù)設(shè)備技術(shù)配件銷售形象裝修開業(yè)培訓(xùn)建站驗(yàn)收節(jié)點(diǎn)審核蓋章付款憑據(jù)發(fā)票清單發(fā)票清單方案審核組織考核評分系統(tǒng)外圍服務(wù)現(xiàn)場考察啟動建站設(shè)備供應(yīng)配件供應(yīng)自建共建認(rèn)證考核正式授權(quán)Bytes +Parts+ Service +Sales設(shè)備 +配件+ 服務(wù)+銷售13Confidential | AA/SCN3 | 01/01/2013 | Robert Bosch GmbH 2013. All rights reserved, also regarding

14、any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.博世為不同級別BCS提供新站共建服務(wù)。合作,從相互支持開始!5220025000九、共建支持(博世公司和投資方對合作項(xiàng)目的共同開發(fā))14Confidential | AA/SCN3 | 01/01/2013 | Robert Bosch GmbH 2013. All rights reserved, also regardin

15、g any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.四、工作對接九、共建支持(博世公司和投資方對合作項(xiàng)目的共同開發(fā))服務(wù)項(xiàng)目說明單位數(shù)量基礎(chǔ)培訓(xùn)博世文化和博世配件產(chǎn)品培訓(xùn)(2天)1人次1基礎(chǔ)培訓(xùn)博世設(shè)備基礎(chǔ)培訓(xùn)(3天)1人次1基礎(chǔ)培訓(xùn)博世汽車專業(yè)維修車輛保養(yǎng)規(guī)范(2天)1人次2多媒體培訓(xùn)光盤帕薩特,寶馬3系1張2博世技工認(rèn)證必須參加(通過互聯(lián)網(wǎng)在線方式)1人次4博世服務(wù)熱線

16、博世技術(shù)服務(wù)熱線400 000 51091年115十、四周建站計(jì)劃Confidential | AA/SCN-WSC | 01/01/2013 | Robert Bosch GmbH 2013. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.第1周第2周第3周第4周關(guān)注點(diǎn)設(shè)備協(xié)調(diào)采購清單學(xué)習(xí)設(shè)備使用設(shè)

17、備評估考察完成采購付款設(shè)備培訓(xùn)計(jì)劃維修指導(dǎo)策劃全員學(xué)習(xí)推廣設(shè)備使用調(diào)試技術(shù)延伸+人才培育+配件配件系統(tǒng)知識配件采購辦法基本庫存結(jié)構(gòu)配件采購付款配件銷售計(jì)劃配件銷售陳列走出去引進(jìn)來新產(chǎn)品做活動市場開拓+利潤提升+裝修選擇設(shè)計(jì)公司確定施工方案簽定裝修合同邊采購邊準(zhǔn)備共建自建結(jié)合從內(nèi)到外滲透新起點(diǎn)新機(jī)遇全員全貌改變服務(wù)形象+管理效益+建站承諾:開始。建站過程:45天。備注:1、博世收到BCS新站共建包費(fèi)用后,向合作企業(yè)發(fā)送正式的建站通知。2、在各職能部門,完成學(xué)習(xí)消化、交流互動等過程之后,要形成指向明確、目標(biāo)清晰的行動計(jì)劃手冊,舉全員推動之力,創(chuàng)良好開局。16BS DevelopmentConfid

18、ential | AA/SCN3 | 01/01/2013 | Robert Bosch GmbH 2013. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.四、工作對接建站流程01_New BCS申請表文件檢查簽字上交,留掃描件存檔02_New BCS工商稅務(wù)及銀行帳號蓋章,建立財(cái)務(wù)信息。并請?zhí)峁┥矸葑C掃描件。03_博世公司帳戶信息-04_2013年建站服務(wù)費(fèi)協(xié)議維修服務(wù)包,付費(fèi)后提供服務(wù)05_建站承諾書-06_BCS管理-采購-服務(wù)指南日常管理及服務(wù)07_2013BCS增值服務(wù)包-08_博世汽車專業(yè)維修服務(wù)能力管理手冊保密2011版本09_非生產(chǎn)物料采購供應(yīng)商申請表-10_BCS驗(yàn)收申請書-11_BCS check form驗(yàn)收表-12_Standard of BCS check驗(yàn)收標(biāo)準(zhǔn)-13_BCS

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