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本文格式為Word版,下載可任意編輯——道歉信英文15篇道歉信英文15篇

在平日里,我們總不免地需要寫道歉信,不同的道歉信內(nèi)容是不同的。大家知道道歉信的格式嗎?下面是我收集整理的道歉信英文,歡迎大家共享。

道歉信英文1

DearMartin,

Iamlookingforwardtoyourvisit.Justthink,afteralltheseyearsofwritingtoeachother,wewillfinallyhavethechancetomeet!However,IamsorrythatIwillnotbeabletomeetyouattheairportassoonasyouarrive.

Thereasonisthatyourflightwillarriveearlyinthemorning,andtheearliestIcangetTotheairportwillbeaboutanhourafteryouland.Pleasewaitformeinthearrivallounge.Youshouldbeabletohavebreakfasttherewhileyouwait.

Bytheway,aswehavenevermetImusttellyouhowtorecognizeme.Iamofmediumheightandhaveasmallmoustache.Inaddition,Iwillbecarryingacopyofthemorningnewspapertuckedundermyleftarm.

Lookingforwardtoourmeeting.

Yourssincerely,

LiMing

道歉信英文2

DearProf.Robin,

IamwritingonbehalfoftheEnglishDepartmenttoinviteyoutogivealectureinourcollege.

WeknowthatyouareanexpertonBritishliterature.Wewouldbeverygratefulofyoucouldgivealectureon“ContemporaryBritishLiterature〞totheEnglishDepartmentonSunday,April8.Ifthissubjectdoesnotsuityou,anyothersimilartopicwouldbewelcomeaswell.

Ifitisconvenientforyou,wouldyoupleasedropmealinetoletmeknowwhetheryoucancomeornot?Wecouldbelookingforwardtotheopportunitytobenefitfromyourexperienceandwisdom.

Sincerelyyours,

WangHua

道歉信英文3

DearBob,

Howareyougettingonwithyourliferecently?Thepurposeofmyletter,tobehonest,istomakeanapologytoyouforforgettingtoreturnamusicCDTheBeatleswhichIboughtfromyoulastweek.

OnthedaywhenIreturnedChina,IpackedmybagsinsuchahurrythatIdidn’tcheckmyluggagecarefully.Therefore,IunintentionallytookthismusicCDwithme.IfIhadpaidmoreattentionthen,Iwouldn’thavemadesuchastupidmistake.Tocompensateforyourloss,I’dliketosendtheCDtoyoubyexpressassoonaspossible.Besides,I’dliketoinviteyoutoadinnernexttimeatyourconvenience.Ifthereareanyothersolutionsyoulike,pleasedon’thesitatetotellme.

Hopeyoucanacceptmyapologiesandunderstandmysituation.Iamlookingforwardtoapromptreplyfromyou.

Sincerelyyours,

LiMing

道歉信英文4

DearStacy

Imsosorrythatwehadacoldairtheotherday.Iregardyouasmybestfriend.IknowIshouldntdothingslikethat.Youhaventtalktomeforafewdays.Imsadaboutthis.whenwearetalking,IalwaysfeelveryhappybecauseIhavesuchafriendthatcanunderstandwhatImthinkingabout.Ididntmeantohurtyou.Pleasetrustandforgiveme.Writetomesoon.

yours

Tom

道歉信英文5

Dearcustomer,

IamtheGMofthehotel.Iamsorrytohearyouarenotpleasedwithus.Firstletmethankyouforyourcomingtoourhotel.Youareafriendlyandpolitecustomer.Second,Iwouldliketomakeanapologytoyouforourbadservice.Afewdaysagoyouwenttoourhotel.Whenyougotthere,ourwaitersdidn'thelpyouwiththebaggagequickly,whichyouhadcomplainedaboutformanytimes.AssoonasIknewaboutthat,Ifeltveryangry.Howcanwedothatforcustomers?NowIamgladtotellyouthatsomethinghasbeendone.Thewaiterswhowereondutythatdayhavebeencriticized.Theyhavemadeapromisethatwouldnothappenfromnowon.SoIhopeyoucanforgiveusandcometoourhotelagain.Asweknow,customeristheGod.Ifyouhaveanyquestionsorsuggestions,pleasecallusanytimeanywhere.Thankyouagain.

道歉信英文6

DearProf.xxx,

IamdeeplysorrytoinformyouthatIdidnotmanagetocompletethetaskyoudesignatedlastweek,duetoasuddenillnessfallinguponmethesedays.Forthelastweek,Ihavebeeninahospitalwithacontinuousfever,whichhaspreventedmefromanyactivity.

Tomakeupmyfault,couldyoupleaseextendmydeadlinetonextFriday?Ifso,IpromiseIwillfinishthetaskandsendmyreporttoyouviaemail.

Idoapologizeagainforanyinconvenienceitmightbringtoyou,andhopeyoucouldacceptmyapology.

Sincerelyyours,

xxx

道歉信英文7

DearMr.Smith,

IamindeedverysorrythatImissedtheexaminationonInternationalBusinessEnglishWritingyougavelastFriday.Ifeelawfulaboutitandwantyoutoknowwhathappenedthatday.

Isuddenlyfellsickearlythatmorningandmyparentshadtosendmetothehospital.Pleasefindenclosedacopyofthemedicalbill.

Isincerelyhopeyoucanunderstandmysituationandacceptmyapology.Iwouldappreciateyourallowingmetotakeamake-upexamination.IwillcometoyourofficeduringyourofficehouronMondaytodiscussthispossibilitywithyou.

Onceagain,Iapologizeforanyinconveniencecaused.

Sincerelyyours,

道歉信英文8

DearXXX:

WefeltverysorrytosaythatwecouldnotprovidethetimelyandcircumspectserviceforyouasHouseholdElectricApplianceMaintainCompany.Wesincerelyhopeyoucanunderstandus,becausesomeofourmaintaierswenttotrain,andsomeofthemwalkedtotheotherplaceforservices.Now,wereallyhavenomaintainertobesenttoyourhome.Forthis,wesaidweweresorryagain.AndkindlypleaseyoumayrestassurethatwewillsendourmaintainerstogotoyourhomeformaintainservicesneXtMonday.

Bestregards!

WangHaoManager.

道歉信英文9

游客朋友們:

首先我們真心感謝桅子花開、海星以及馬來吸呀等幾位網(wǎng)友給我們所提的看法,今年在政府論壇上有兩封公開批評我們的帖子,說實在的,剛剛看到的時候,心里確實是堵得慌的,不愉快的,總覺得目前國內(nèi)旅游市場大環(huán)境就是這個樣子,大社不強,小社散差,從業(yè)人員服務(wù)意識、技能普遍不強等等,剛開始,我們確實給自己找了一些自我安慰的借口。

現(xiàn)在再認真思考這個問題,我們覺得,做為從業(yè)人員有責任、有義務(wù),也必需為游客提供更為輕松、開心的旅游時光。坦誠的說,今年7、8兩個暑期月份下來,在我們質(zhì)檢回訪過程中,所發(fā)現(xiàn)存在質(zhì)量問題的,游客投訴到公司的也絕不僅此兩例。

我們總結(jié)分析下來,存在質(zhì)量問題的主要是散客出游群體,暑期質(zhì)量問題一般簡單出現(xiàn)在車輛空調(diào)不好,某些導游態(tài)度存在問題,以及住房條件較差等方面。目前旅行社的存在方式大體上分為三類,一類是組團旅行社,我們**就是這樣類型的`旅行社,面向終端客戶收取客源;一類是地接旅行社,主要接待外地游客來本地旅游;第三類是同行批發(fā)旅行社,如揚州蘇之旅旅行社,儀征旅行社同行受制于客源量問題,收到游客報名后,無法獨立發(fā)團,只能交給這樣的批發(fā)旅行社統(tǒng)一發(fā)團。這種現(xiàn)狀就導至了組團旅行社對散客質(zhì)量的掌控從很大程度上受制于同行批發(fā)旅行社,從某種程度上來說,儀征散客出游,選擇哪家旅行社報名的區(qū)別是不大的,唯一的區(qū)別所在是旅行社經(jīng)營者的思路,以及遇質(zhì)量投訴后,規(guī)模大一些的旅行社對批發(fā)旅行社的牽制能力會更強一些,僅此兩點而已。

關(guān)乎旅游質(zhì)量還有一個很重要的點,就是導游,景點美不美,全靠導游一張嘴。好的導游除了在講解上會更為精彩外,對于游客心理的把握能力尋常也會很強,會有較強的協(xié)調(diào)溝通能力,而目前導游的生存狀態(tài)基本上都是以兼職為主,這種生存狀態(tài),也從很大程度上導致了其責任心的下降,因其兼職故而也缺少有效的服務(wù)技能培訓。旅行社不是不想有自己的全職導游,而是由于旅游業(yè)的季節(jié)性特別強,旺季再多導游也不夠用,進入12月份以后的3個月淡季對于小旅行社而言,可能1個導游都嫌多,這個微利行業(yè)人力成本應(yīng)當是最大的成本了,所以這種季節(jié)性的特點也導致旅行社不敢、不能用過多的全職導游。我們公司目前全職導游有16名,在揚州地區(qū)算得上是規(guī)模巨大的一支導游隊伍了,但也只能應(yīng)對平常季節(jié)的客流量,遇上旺季,也只能望洋興嘆,譬如貼子中所提到的XX團隊,就是一個主要由兼職導游帶隊的團隊。

從我們自身的角度來講,我們必需認真反思這個行業(yè),認真反思自已,假如不能真正將客戶贏這個第一戒寫到我們每個員工心里去,**旅行社終將被市場淘汰。從上周起,我們已經(jīng)開始在竭盡全力探討游客旅游體驗的問題,我們希望盡快將我們的服務(wù)意識、服務(wù)技能,迅速從對人的服務(wù),提升至對客戶的服務(wù)。我們將盡已所能去改造現(xiàn)有的工作流程,我們相信,從我們做起,終將能夠逐步改變旅游業(yè)的現(xiàn)狀,終將實現(xiàn)給游客創(chuàng)造輕松開心時光這個最終目標。當然,接下來可能還會有質(zhì)量問題出現(xiàn),還會有游客投訴,但我們會以最好的狀態(tài),迅速處理這類的質(zhì)量問題,給游客一個盡可能滿意的答復。

道歉信英文10

youhadanappointmentwithyourfriendlastfriday.unfortunately,youdidnotkeeptheappointmentbecauseyourmotherfellillatthattime.writealettertoyourfriendto:

1.apologizefornotattendingtheappointmentasplanned,

2.explainwhyyoucouldnotmeethim/herthatday,

3.makesuggestionforanotherappointmentnexttime.

dearlinda,

稱呼:寫給關(guān)系親近的個人

iamexcessivelysorrytosaythatihadfailedtokeeptheappointmentthatwemadelastfriday.

now,iamwritingyouthisletterofapologytoshowmydeepregret.

pleaseacceptmysincereapology.ihopeyouwillunderstandmeandexcusemeformyfailuretoturnup.

第一句是本段的中心句,直接道出道歉的原因。

(積累:iamexcessivelysorrytodo…;failtodo…;makeanappointment)

其次句展開道歉,真誠的表達自己的歉意。

(積累:letterofapology)

第三、四句表達自己希望對方接受歉意。

(積累:excuse…for…;turnup)

thereasonformyabsencewasthatmymotherfellillatthattime.

ihadnowayoutbecauseihadtosendhertohospitalandlookafterher.

therefore,it’snotinmypowertomeetyou.

第一句是本段的中心句,綜述寫信人出現(xiàn)過失的原因。(積累:thereasonfor…wasthat…;fallill)

其次句是本段中心句的展開,陳述當時的境遇和狀況。

第三句承接上一句,表述事實面前的不可抗力。進一步澄清出現(xiàn)過失的原因。

(積累:inone’spower)

naturally,iwanttosuggestthatweshouldmakeanotherappointmentnexttime.

ishallbeobligedifyouwillkindlywriteandtellmewhenandwhereyouwillbeatconvenience.

wemaymeetagainandihopetoseeyousoon.

第一句提出下次見面的建議。

(積累:suggest表示“建議〞,后接從句用should+動詞原形)

其次句是征詢對方下次見面的具體地點和時間。

(積累:beobliged;atconvenience)

最終一句期待下次見面。禮貌收尾

yourssincerely,

liming

信件結(jié)尾和署名

道歉信英文11

Dearxxx,

Iamwritingthislettertoexpressmyapologythatxxxxxxxxxxxxxx.Ifeelterriblysorryaboutthis.

Onceagain,Iamverysorryforanyinconveniencecaused.Iwillbereallyappreciatedifyoucanacceptmyapologiesandunderstandmysituation.

YoursSincerely

XXX

道歉信英文12

DearFrank:

IamterriblysorrytotellyouthatIhavelostthevaluablebookyouweresokindtolendmelastweek.Ireaditeverydayandintendedtofinishitnextmonth.LastnightwhenIcametomyroom,itwasnowheretobefound.Iwilltrytorecoveritassoonaspossible.IfIfailtofindit,Iwillgetanewbookforyou.

ButIamafraiditcannevertaketheplaceoftheoldone.

Oldbooksarelikeoldfriends.

Oncelost,theycanneverbereplaced.Theyareconnectedwithcherishedassociationswhichthenewonescanneverhave.Andforthisirrecoverableloss,Iamtoblame.Iwassocarelesswithmythings.Thisisawarningtometobemorecarefulint

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