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Unit6NotesandMessagesLesson1NotesofAskingforLeaveLesson2TelephoneMessagesUnit6NotesandMessagesLessoLesson2TelephoneMessagesWarming-upAnswerthefollowingquestions:1.Haveyoueverreadandwrittenmessages?2.Whydoyouwritemessages?3.Whendopeoplewritetelephonemessages?4.Whatdopeopleoftenputinthetelephonemessages?Lesson2TelephoneMessagesBasicStructureofLesson2LookingAheadApproachingtheTopicReadytoWriteMyWritingFurtherPracticeSelf-assessmentBasicStructureofLesson2LooLookingAhead(AimsandContents)Understandthepurposesoftelephonemessages.Learnthestyleoftelephonemessages.Writeeffectivetelephonemessages.Usetelephonemessagesskillswhilereceivingandmakingcalls.LookingAhead(AimsandContenApproachingtheTopicPleasereadthematerialonPage80andanswerthequestionsbelow.1.Canyoutellwhatitis?Thisis___________________.2.Whatistheuseofit?Itisusedwhen_________________________(thesituation)3.Whendaddycomesbackandreadthemessage,hewould_____________________.atelephonemessage.
atelephoneisansweredonbehalfofanotherperson.
callUncleLingYutocheckwhetherhehadlosthisbriefcase.
ApproachingtheTopicPleasereFROM:Abel To:KevinTIME:SundayMorningMESSAGE:CallAbelthisafternoonat6670730ReferenceFROM:Abel To:KevinReferenReadytoWriteLearningFocusWhenatelephoneisansweredonbehalfofanotherperson,aclearandconcisetelephonemessageortelephonememoshouldbewritten.Inatelephonemessage,thereisnecessarilyaheadingandthesubjectpart,andsometimesthereareboxestotickshowingwhattodoaboutthecall,i.e.callback,waitforcall,etc.ReadytoWriteTheHeadingpartincludes:1)thetimeonegetsthetelephone;2)thepersontowhomthemessageisintended;3)thecaller’sname;4)thecompany,office,orworkunitthecallerisin(Thisisespeciallyimportantinbusinessoccasion);5)thecaller’stelephonenumberorwaystocontact;6)thenameofthepersonwhogetsthecallorwhowritesthememo.Mostorganizationsorcompanieshaveamemo/messagepadspecificallydesigned.Theylistthemostfrequentoccasionswithboxforthemessagetakertotick,whetheritisurgentoritdemandsareturncall.TheHeadingpartincludes:1)Sometimesitisimportanttowritedownaspecificdirectionormessage.
Thismustexpressclearlyandbrieflywhatthecallerwishestocommunicate.
Keepapenandnotepadbythetelephone.Togetthemessageaccurately(suchasthecaller’sname,title,thecompany,telephonenumber),themessageshouldberepeatedtothecallertoconfirm.Sometimesitisimportanttow
MissLucyworksasasecretaryforthemanagerHenrySmith.WhenMr.SmithisbeinginterviewedbythereporterfrommagazineTheFinancial,herwifeLindacalls.Ontheleft,itisatelephonerecordingandinthemiddle,itisthetelephonemessage.Ontheright,theyarethecluestohelpyouunderstandthemessage.Hereisasampleofatelephonemessage/memoonPage81. HereisasampleofatelephoMyWritingNowpleasewriteatelephonemessagetotheheadmasterbasedontheinformationinLinHong’sdiary.Situation:YesterdayLinHongwasaloneattheheadmaster’sofficeandshehasgotatelephonecallforyourheadmaster,assherecordedinherdairy.Theheadmasterwouldnotcomebacktillafter7o’clockintheevening.Shehadtoleaveatelephonemessageforhim.Thepassageon82isaboutwhathappenedyesterday.MyWritingNowpleasewriteaStep1:Readthediarycarefully.Step2:Underlinetheimportantinformationinthediary.Step3:Puttheinformationinthestyleofatelephonemessage.Step4:Pleaseexchangeyourdraftwithyourpartnerandcross-checkwiththechecklistonPage83.Step5:Nowwriteyourfinalversioninthespaceprovidedandcheckwiththereference(參考答案).Step1:ReadthediarycarefulDate:2,June Time:5p.m.From:PeterLee(fromShanghaiForeignLanguageSchool)To:theheadmasterTelephonetaker:LinHongRE:
Petersayssorryfrohavingtodelayhislectureinourschooltomorrowmorning,asthereissomethingwrongwithhisplaneticket.Peterhopestoarrangehislecturetomorrowafternoon.ReferenceDate:2,June ReferenceSituation1:(toyourclosefriendJane)Itis6:30p.m.YouhaveanappointmentwithJaneat7:00p.m.inyourdormitory.Yougotanurgentcallaskingyoutogototheteacher’sofficeinstantly.Youhavenoideawhenyouwillbeback.NowyouareleavinganoteonthedoortosaysorrytoJanefornotbeingabletowaitforherandaskhertogettheroomkeytoinRoom304,sothatshemaygetinandwaityou.3. Informalnotesmaybewrittenonmanyotheroccasions.Pleasechooseoneofthefollowingsituationstowriteaninformalnoteabout.Situation1:(toyourclosefrFurtherPractice1.Pleasewriteatelephonemessagebasedonthetelephonecallyougotat10a.m.thismorning.“AskMr.Smithtoringmebackplease.Thename’sPotter.
I’mon32123212.
Iwillbeoutatlunchtime,butitisimportantthatIspeaktohimassoonaspossible.
Ishouldbebackby2:00atthelatest.
HecouldtrymymobilenumberbutitwillbeturnedoffwhileI’mactuallyeatinglunch.
Myassistantwillbethereandhehatestobedisturbedbythesoundofthephonewhilewearetryingtogetsomeworkdoneandeatlunch.
Good-oh.
Thanksverymuch.”FurtherPractice1.Pleasewrit2.ThisexerciseiscontinuationofthecallLinHonghasreceived.Theheadmastercamebackandgotthemessage.HeaskedLinHongtogivecallstotheheadteacherstoputoffthelecturebyPetertilltomorrowafternoonandwaitforfurthernoticeforthedefinitetime.Thereare20headteachersaltogetherintheschool.Whatwouldbeaneffectivewaytocompletethetask?Herearetwoways(onPage84)todealwiththeproblemandwhichonewouldyouprefer?Andwhy?
IpreferWay_____,because_________________ _________________________________________.
2.ThisexerciseiscontinuatiFurtherPractice參考答案
Time:10a.m.From:Potter
Tel:32123213To:SmithTelephonetaker:LinHongRE:
ItisurgentforSmithtocallbackPotterandhaveatalk.Duringthelunchtime(by2p.m.)SmithmaytryPotter’smobilephone.FurtherPractice參考答案 Self-assessmentReflectyourself,
encourageyourself,andimproveyourself!Self-assessmentReflectyourselThankyou!Thankyou!Unit6NotesandMessagesLesson1NotesofAskingforLeaveLesson2TelephoneMessagesUnit6NotesandMessagesLessoLesson2TelephoneMessagesWarming-upAnswerthefollowingquestions:1.Haveyoueverreadandwrittenmessages?2.Whydoyouwritemessages?3.Whendopeoplewritetelephonemessages?4.Whatdopeopleoftenputinthetelephonemessages?Lesson2TelephoneMessagesBasicStructureofLesson2LookingAheadApproachingtheTopicReadytoWriteMyWritingFurtherPracticeSelf-assessmentBasicStructureofLesson2LooLookingAhead(AimsandContents)Understandthepurposesoftelephonemessages.Learnthestyleoftelephonemessages.Writeeffectivetelephonemessages.Usetelephonemessagesskillswhilereceivingandmakingcalls.LookingAhead(AimsandContenApproachingtheTopicPleasereadthematerialonPage80andanswerthequestionsbelow.1.Canyoutellwhatitis?Thisis___________________.2.Whatistheuseofit?Itisusedwhen_________________________(thesituation)3.Whendaddycomesbackandreadthemessage,hewould_____________________.atelephonemessage.
atelephoneisansweredonbehalfofanotherperson.
callUncleLingYutocheckwhetherhehadlosthisbriefcase.
ApproachingtheTopicPleasereFROM:Abel To:KevinTIME:SundayMorningMESSAGE:CallAbelthisafternoonat6670730ReferenceFROM:Abel To:KevinReferenReadytoWriteLearningFocusWhenatelephoneisansweredonbehalfofanotherperson,aclearandconcisetelephonemessageortelephonememoshouldbewritten.Inatelephonemessage,thereisnecessarilyaheadingandthesubjectpart,andsometimesthereareboxestotickshowingwhattodoaboutthecall,i.e.callback,waitforcall,etc.ReadytoWriteTheHeadingpartincludes:1)thetimeonegetsthetelephone;2)thepersontowhomthemessageisintended;3)thecaller’sname;4)thecompany,office,orworkunitthecallerisin(Thisisespeciallyimportantinbusinessoccasion);5)thecaller’stelephonenumberorwaystocontact;6)thenameofthepersonwhogetsthecallorwhowritesthememo.Mostorganizationsorcompanieshaveamemo/messagepadspecificallydesigned.Theylistthemostfrequentoccasionswithboxforthemessagetakertotick,whetheritisurgentoritdemandsareturncall.TheHeadingpartincludes:1)Sometimesitisimportanttowritedownaspecificdirectionormessage.
Thismustexpressclearlyandbrieflywhatthecallerwishestocommunicate.
Keepapenandnotepadbythetelephone.Togetthemessageaccurately(suchasthecaller’sname,title,thecompany,telephonenumber),themessageshouldberepeatedtothecallertoconfirm.Sometimesitisimportanttow
MissLucyworksasasecretaryforthemanagerHenrySmith.WhenMr.SmithisbeinginterviewedbythereporterfrommagazineTheFinancial,herwifeLindacalls.Ontheleft,itisatelephonerecordingandinthemiddle,itisthetelephonemessage.Ontheright,theyarethecluestohelpyouunderstandthemessage.Hereisasampleofatelephonemessage/memoonPage81. HereisasampleofatelephoMyWritingNowpleasewriteatelephonemessagetotheheadmasterbasedontheinformationinLinHong’sdiary.Situation:YesterdayLinHongwasaloneattheheadmaster’sofficeandshehasgotatelephonecallforyourheadmaster,assherecordedinherdairy.Theheadmasterwouldnotcomebacktillafter7o’clockintheevening.Shehadtoleaveatelephonemessageforhim.Thepassageon82isaboutwhathappenedyesterday.MyWritingNowpleasewriteaStep1:Readthediarycarefully.Step2:Underlinetheimportantinformationinthediary.Step3:Puttheinformationinthestyleofatelephonemessage.Step4:Pleaseexchangeyourdraftwithyourpartnerandcross-checkwiththechecklistonPage83.Step5:Nowwriteyourfinalversioninthespaceprovidedandcheckwiththereference(參考答案).Step1:ReadthediarycarefulDate:2,June Time:5p.m.From:PeterLee(fromShanghaiForeignLanguageSchool)To:theheadmasterTelephonetaker:LinHongRE:
Petersayssorryfrohavingtodelayhislectureinourschooltomorrowmorning,asthereissomethingwrongwithhisplaneticket.Peterhopestoarrangehislecturetomorrowafternoon.ReferenceDate:2,June ReferenceSituation1:(toyourclosefriendJane)Itis6:30p.m.YouhaveanappointmentwithJaneat7:00p.m.inyourdormitory.Yougotanurgentcallaskingyoutogototheteacher’sofficeinstantly.Youhavenoideawhenyouwillbeback.NowyouareleavinganoteonthedoortosaysorrytoJanefornotbeingabletowaitforherandaskhertogettheroomkeytoinRoom304,sothatshemaygetinandwaityou.3. Informalnotesmaybewrittenonmanyotheroccasions.Pleasechooseoneofthefollowingsituationstowriteaninformalnoteabout.Situation1:(toyourclosefrFurtherPractice1.Pleasewriteatelephonemessagebasedonthetelephonecallyougotat10a.m.thismorning.“AskMr.Smithtoringmebackplease.Thename’sPotter.
I’mon32123212.
Iwillbeoutatlunchtime,butitisimportantthatIspeaktohimassoonaspossible.
Ishouldbebackby2:00atthe
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