《跨境電商實務英語》課件Module 3 Hotel Supplies

Module3HotelSuppliesCONTENTSPartI.Vocabulary1PartII.UsefulSentencesandDialogues2PartI.Vocabulary1.Learnandrememberthebasicwordsandexpressionsregardinghotelsupplies.ChineseandWesterndishes中西餐具cookingutensils/kitchenware廚具stainlesssteelcookers不銹鋼廚具cookstove灶具cuttingtool刀具crockery陶瓷餐具souvenirporcelain禮品瓷ceramic/porcelainware陶瓷制品metalware金屬器皿silverplate銀制器皿glassware玻璃器皿plasticware塑料器皿liqueur/winesets酒具coffeeequipment咖啡器具milk&coffeecups奶咖杯ornamentalporcelain陳設瓷porcelainpendant陶瓷掛件brewingequipment啤酒釀造設備frozenfoods冷凍食品snackmaterials點心原料HotelCateringSupplies酒店餐飲用品cannedfood罐頭食品instantfood即時食品HotelCateringSupplies酒店餐飲用品furniture家具carpentry(總稱)木器hoteldecoration酒店裝飾品hotellobby酒店大廳用品napkin餐巾紙cup茶杯teatrolley活動茶幾hotwaterflask熱水瓶pot冷水壺fabricsofa布沙發(fā)musicstool琴凳cushion椅墊ceiling天花板teatable茶幾drawer抽屜wardrobe衣櫥vanity/dressingtable梳妝臺toiletmirror梳妝鏡bedsidetable床頭柜hotelappliances酒店電器HotelRoomEquipment客房用品airconditioner空調(diào)flatTV平面電視washingmachines洗衣機multi-functionalcharger多功能充電器yellowpage黃頁dehumidifier除濕器beddingset床上用品singlebed單人床doublebed雙人床kingsizebed雙人床twinbed成對單人床extrabed加床spring彈簧床mat席子headboard床頭板mattress床墊foundation床墊架bedpad褥子，床墊子bedcover床罩HotelRoomEquipment客房用品sheet床單pillow枕頭pillowcase枕袋quilt被子featherquilt鴨絨被quiltcover被罩blanket毛毯carpet地毯curtain窗簾toiletry化妝品，化妝用具disposablegoods一次性用品personalcare洗護用品bathfoam沐浴液soap香皂lotion潤膚露shampoo洗發(fā)水conditioner護發(fā)素razor剃須刀，剃刀comb梳子mirror鏡子HotelRoomEquipment客房用品toothpaste牙膏toothbrush牙刷showercap浴帽floortowel腳巾bodytowel浴巾towel毛巾facetowel小方巾robe浴袍bathroomcabinet衛(wèi)生間鏡箱toiletbowl馬桶exhaustfan換氣扇toiletpapercarton廁紙盒tissues面巾紙bathtub浴缸faucettap水龍頭slipper拖鞋soapdish皂缸，浴皂盒bathmat墊巾sponger海綿刷clothbrush衣刷HotelRoomEquipment客房用品clothes-hanger衣架hook掛衣鉤towelrail毛巾架ironingboard熨衣板pouringcup口杯mug口杯facialtissue面巾紙ashtray煙灰缸smokingset煙具safetybox/safecabinet保險箱monitor監(jiān)控器detector煙霧報警器fireescape防火梯decorationfabricart裝飾布藝ornamentalplant觀賞盆栽fakeplant仿真植物touristcrafts旅游工藝品HotelRoomEquipment客房用品cleaningproduct清潔用品mop拖把besom掃把rag抹布washingagent洗滌劑detergent清潔劑disinfectant消毒劑scrubber洗地機wipingmachine擦地機handsanitizer洗手液handdryer干手器airfreshener空氣清新劑sanitary衛(wèi)生袋wastebin垃圾桶CleaningEquipmentandProducts清潔設備及用品fitnessequipment健身器材recreationalfacilities游藝設施spafacilities水療設施sportssmartdevice康體智能設備intelligentproduct酒店智能產(chǎn)品inductionproduct感應系列產(chǎn)品monitoringsystem監(jiān)控系統(tǒng)OtherEquipment其他酒店設備2.Cognizeandrememberthewordsandexpressionsrelatedtohotelsuppliesinthefollowingpictures.Picture1Chairs椅子easychair安樂椅rockingchair搖椅wickerchair藤椅Picture1Chairs椅子foldingchair疊椅swivelchair轉(zhuǎn)椅Picture2StainlessSteel&SiliconePancakeTurnersandSpoons不銹鋼硅膠鏟勺（Fromthelefttotheright上圖從左到右）skimmer淺的漏勺slottedservingspoon帶槽的公匙

Picture2StainlessSteel&SiliconePancakeTurnersandSpoons不銹鋼硅膠鏟勺servingspoon公匙pastaserver意面勺ladle湯勺slottedturner帶槽的鍋鏟Picture3CookingPots鍋具Picture3CookingPots鍋具Picture3CookingPots鍋具dutchoven荷蘭鍋braiser燜鍋souppot/stockpot湯鍋frypan/skillet煎鍋Picture3CookingPots鍋具sautepan炒鍋saucepan醬汁鍋stirfrypan/wok中式炒鍋Picture4Dinnerware餐具Picture4Dinnerware餐具demitasse小咖啡杯teacup茶杯coffeemug大咖啡杯creamjug;creamer奶油罐sugarbowl湯罐pepperpot;peppershaker胡椒瓶saltcellar;saltshaker鹽瓶gravyboat船形肉鹵盤butterdish牛油碟ramekin小干酪蛋糕模子soupbowl湯碗rimsoupbowl寬沿湯碗dinnerplate餐盤saladplate沙拉盤breadandbutterplate黃油面包碟teapot茶壺servingdish大淺盤vegetablebowl蔬菜缽fishdish魚盤horsd’oervredish餐前小吃盤Picture4Dinnerware餐具Picture5Cutlery刀叉餐具Picture5Cutlery刀叉餐具Picture5Cutlery刀叉餐具Knife餐刀Handle刀柄bolster承板blade刀背tip刀尖back刀背tang刀舌榫side刀面cuttingedge刀刃PrincipalTypesofKnives常見餐刀的類型butterknife黃油刀dessertknife點心刀fishknife魚刀cheeseknife干酪刀dinnerknife餐刀steakknife牛排刀cook’sknife(kitchenknife)菜刀cleaver切肉刀breadknife面包刀silverknife銀刀Picture5Cutlery刀叉餐具Picture6TypesofWineGlasses各類酒杯Picture6TypesofWineGlasses各類酒杯portglass波爾圖酒杯champagneglass香檳酒杯brandyglass白蘭地酒杯liqueurglass甜酒杯whitewineglass白葡萄酒杯bordeauxglass波爾多酒杯burgundyglass勃艮第酒杯h(huán)ockglass霍克酒杯Talltumbler;highballglass高玻璃杯cocktailglass雞尾酒杯watergoblet高腳水杯carafe卡拉夫瓶champagneflute笛形香檳酒杯beerglass啤酒杯Picture6TypesofWineGlasses各類酒杯Picture7Lights燈具Picture7Lights燈具standardlamp；floorlamp落地燈base燈座hangingpendant吊燈ceilingfitting天花板頂燈tablelamp臺燈shade燈罩stand燈柱Chandelier枝形吊燈crystaldrop水晶玻璃垂飾sconce;bobeche燭臺column吊燈桿crystalbutton水晶玻璃珠飾Picture7Lights燈具3.Furtherlearnandrememberthefollowingwordsandexpressionswithregardtohotelsupplies.cashierPOSsystem收銀系統(tǒng)signage指示標牌lampbox燈箱umbrellaholder雨傘架luggagetrolley行李推車worldclock世界時鐘revolutiondoor旋轉(zhuǎn)門doorsensors感應門automaticshoepolisher自動擦鞋機sculpture雕塑garbagebin果皮箱lift/elevator電梯fireextinguisher滅火器gasmask防毒面罩adjust

handler

調(diào)節(jié)器transformer

變壓器wirelessrouter無線路由器dataline數(shù)據(jù)線ladder梯子

HotelLobbySupplies酒店大廳用品lobbycarpet走廊地毯woolencarpet純毛提花syntheticfibercarpet化纖地毯HotelLobbySupplies酒店大廳用品rug小地毯floormats地墊doorbell門鈴doorkey門鑰匙doorchain防盜鏈doorlatch門閂knob門把手peephole貓眼alarmclock鬧鐘bookshelf書架bookcase書櫥thechestofdrawer五斗櫥closet壁櫥sashwindow上下開關窗shutters百葉窗l(fā)acecurtain桃花窗簾venetianblind/shutter百葉窗sheercurtain紗簾full-lengthmirror全身鏡hatrack帽架pajama睡衣clothes-peg晾衣夾coralvelvetslipper珊瑚絨拖鞋GuestRoomEquipmentandSupplies客房設備及用品coralvelvetslipper珊瑚絨拖鞋shoeshine鞋油shoebrush鞋擦shoehorn

鞋拔

screen屏風non-slipbathmat浴室防滑墊handsink洗手池shower淋浴噴頭showercurtain浴盆簾tile瓷磚tanklid水箱蓋floatball浮球inlettube進水箱faucet水箱lampdecoration燈飾hanger掛鉤wallplate壁上掛盤vase花瓶oilpainting油畫decorativepainting裝飾畫GuestRoomEquipmentandSupplies客房設備及用品driedflower干花candle蠟燭candlestick燭架fragrance香薰matches火柴sewingkit針線包scissor剪刀cottonswob棉花棒magazine雜志faxform傳真紙ballpen圓珠筆note便簽writingpaper信紙wastebasket字紙簍glazingmachine拋光機minibar小酒吧hard/softdrinks飲料wine酒whitespirit白酒specialty特產(chǎn)GuestRoomEquipmentandSupplies客房設備及用品nuts果仁chips薯片distilledwater蒸餾水mineralwater礦泉水beer啤酒Seven-up七喜Sprite雪碧coca-cola可口可樂tinnedmilk罐裝牛奶hoteluniform酒店制服fireprotectionandsecuritysystems防火及保安系統(tǒng)intelligentcardlockedvalve智能卡鎖控閥POSterminaldisplaysystemPOS終端顯示系統(tǒng)massagedevice按摩器GuestRoomEquipmentandSupplies客房設備及用品pendantlamp吊燈desklamp臺燈bedsidelamp床頭燈floorlamp落地燈walllamp壁燈ceilinglamp吸頂燈,吊燈crystallamp水晶燈emergencylights應急燈signallamps標志燈lampshade燈罩fluorescentlamp日光燈bulbholder燈頭bulb燈泡screw-typebulb螺口燈泡bayonet-typebulb卡口燈泡frostedbulb磨砂燈泡opal/opaquebulb乳白燈泡plug插頭outlet電源插Lamps燈具bowl碗fruitknife水果刀dish盤，碟glass玻璃杯spoon匙，勺子coffeepot咖啡壺milkjug牛奶壺soupladle湯勺fork叉子wok炒勺，鍋handtowel小毛巾handtowelstand毛巾托fingerbowl洗手盅servingtray托盤mustardpot芥末盅condimentset芥醬疊picklejar酸果盅honeyjar蜜糖盅sugarbowl糖盅jampot果醬盅HotelCateringSupplies酒店餐飲用品electricwok電炒勺biodegradablemealbox可降解餐盒plasticwrap保鮮膜foodpreservationkits食物保鮮袋toothpick牙簽toothpickset牙簽盅kniferest刀架napkinpaper餐巾紙napkinring餐巾圈

teanapkin茶布cheesedish芝士盅saltcellar鹽盅peppershaker胡椒罐vinegarbottle醋瓶soysaucebottle醬油瓶lemonsqueezer檸檬夾nut-cracker核桃夾sugartong方糖夾icetong冰塊夾breadbasket面包籃HotelCateringSupplies酒店餐飲用品icepail小冰塊桶champagnecooler香檳桶l(fā)unch-box飯盒dinnerbell餐鐘serving-car/serving-trolley服務餐車liquortrolley酒水車bakingequipment烘培設備icemachine制冰機inductioncooker電磁爐chopper切碎機corkscrew開塞鉆bottlecapopener瓶蓋啟子pressurevalve壓力閥salt鹽sugar糖vinegar醋soysauce醬pepper胡椒粉MSG(monosodiumglutamate)味精five-flavorpowder五香粉HotelCateringSupplies酒店餐飲用品mincer絞肉機foodprocessor食品加工機blender攪拌機fruitandvegetablejuiceextractor果汁機cooker灶steamer蒸籠whisk掃把rollingpin搟面杖spatula鍋鏟chili紅辣椒mustard芥末curry咖喱honey蜂蜜oystersauce耗油醬tomatosauce番茄醬peanutoil花生油ketchup番茄醬sesameoil香油cornflour玉米粉HotelCateringSupplies酒店餐飲用品waterbottle水杯壺thermos熱水瓶choppingboard砧板drainingboard瀝水板kettle水壺whistlingkettle鳴笛水壺whistle鳴笛ricewine料酒ginger生姜greenonion蔥garlic蒜aniseed八角preservedblackbean豆豉driedmushroom冬菇HotelCateringSupplies酒店餐飲用品stewpot燉鍋pressurecooker壓力鍋CookingPots鍋具handle鍋把，鍋耳cover,lid鍋蓋bamboochopsticks竹筷子woodchopsticks木筷子plasticchopsticks塑料筷子Chopsticks筷子

ivorychopsticks象牙筷子sliverchopsticks銀筷子roundtable-cloth圓形桌布squaretable-cloth方形桌布TableCloths臺布rectangulartable-cloth長方形桌布tablecenter臺心布PartII.UsefulSentencesandDialogues

1.Learnandrememberthefollowingsentencesconcerningtermsofpaymentusefulandhelpfulinthecross-bordere-commerce.Client客戶:

1)Well,we’vesettledthequestionofprice,qualityandquantity.Nowwhataboutthetermsofpayment?既然我們已經(jīng)談妥了貨品的價格，質(zhì)量和訂單數(shù)量的問題，那我們來談談支付方式吧？2)I’dliketodiscussthetermsofpaymentwithyou.IwonderifyouwouldacceptD/P.我想同你討論一下付款條件。不知你能否接受付款交單的方式。UsefulSentences

3)Itisourcustomarypracticetopayby…/Ourregularoperationisthatthepaymentshouldbemadeby…我們的慣例是用……來支付的。4)OurtermsofpaymentarebyaconfirmedirrevocableLetterofCreditbydraftatsight.我們的支付方式是以保兌不可撤消的、憑即期匯票支付的信用證。5)WewillinstructourbanktoopenanirrevocabledocumentaryLetterofCreditinyourfavor.Theamountis$1,300.我們將通知我方銀行開立以你方為受益人的、不可撤消的、跟單信用證，其金額為一千三百美金。UsefulSentences

6)WeshallopenanirrevocableLetterofCreditinyourfavor,payableinHongKongagainstshippingdocuments.我方將開立以你方為受益人的、不可撤消的信用證，在香港付款交單。7)Sinceweareoldfriends,IsupposeD/PorD/Ashouldbeadoptedthistimeasthemodeofpayment.咱們是老朋友了，我想這次應該用付款交單或者承兌交單付款方式吧。UsefulSentences

8)We’dlikeyoutoacceptD/Pforthistransactionandfutureones.我們希望你們對這筆交易和今后的交易接受付款交單方式。9)Inordertoconcludethebusiness,Ihopeyou’llmeetmehalfway.Whatabout50%byL/CandthebalancebyD/P?為了做成這批生意，希望雙方都各讓步一半。百分之五十以信用證付款，百分之五十按付款交單怎么樣？UsefulSentences

Seller賣方:1)Asarule,weonlyacceptL/Cinourbusiness.我方通常只接受信用證付款。2)WewouldsuggestthatforthisparticularorderyouletushaveaD/D,onreceiptofwhichweshallshipthegoodsonthefirstavailablesteamer.此次訂貨，我們建議你們使用即期匯票。收到該匯票后，我們將把貨物裝上第一條可定到的船。UsefulSentences

3)YourproposalforpaymentbytimedraftforOrderNo.1isacceptabletous.對于你方一號訂單，我們可以接受你們遠期匯票支付的提議。4)Weshalldrawonyouat60dayssightthegoodshavebeenshipped.Pleasehonorourdraftwhenitfallsdue.貨物裝運后，我們將向你方開出見票六十天內(nèi)付款的匯票，請到期即付。5)ThebankhasjustadvisedusthatourDraftNo.2wasdeclined(rejected,refused).我們剛收到銀行通知，我們的第二號匯票被拒付了。UsefulSentences

6)Undertheinstallmentplan,20%ofthecontractvalueistobepaidwithorders.根據(jù)這個分期付款計劃，合同總值的百分之二十應在訂貨時付訖。7)ThetimedraftistobecountersignedbytheBankofHongKong,certifyingthatyoursignatureistrueandvalid.遠期匯票要由香港銀行回簽，以證明你方簽字是真實、有效的。8)PleaseindicatethattheL/Cisnegotiableinourcountry.請注明信用證在我國可以議付。9)PleasenotethattheL/Ctermsshouldbeinaccordancewiththatinthecontract.請注意信用證條款應與合同一致。UsefulSentences

10)YourrequestforD/Ppaymenthasbeenconsideredandweagreetograntyouthisfacility.我們已經(jīng)考慮過了你方付款交單的要求，并同意給予你們這個方便。11)Thoughwearepleasedtoconcludethebusinesswithyou,wehavetodeclinethepaymentbyD/Atermssuggestedbyyou.盡管我方很愿意達成交易，但我方不得不拒絕你方提議的承兌交單付款方式。12)WeregretwecannotacceptCashAgainstDocumentsOnArrivalOfGoodsAtDestination.非常遺憾，我們無法接受“貨到目的地后憑單付款”這一條件。UsefulSentences

13)Forsuchalargeamount,aL/Ciscostly.Besides,ittiesupmymoney.Allthisaddstomycost.開這樣大數(shù)額的信用證，費用很大，再說資金也要積壓，這些都要使成本增加。14)Sincethetotalamountissobigandtheworldmonetarymarketisratherunstableatthemoment,wecannotacceptanytermsofpaymentotherthanaLetterofCredit.因為這次交易額大，而且目前國際金融市場很不穩(wěn)定，所以我們除接受信用證付款外，不能接受別的付款方式。UsefulSentences

15)Aswemustadheretoourcustomarypractice,wehopethatyouwillnotthinkusunaccommodating.由于我們必須堅持我們的一貫做法，我們希望你不要認為我們是不肯通融的。UsefulSentences

2.Learnandpractisethefollowingdialoguesboundupwithtermsofpaymentforhotelsuppliesusefulandhelpfulinthecross-bordere-commerce.Client:Well,we’vesettledthequestionofprice,qualityandquantity.Nowwhataboutthetermsofpayment?Seller:Weonlyacceptpaymentbyirrevocableletterofcreditpayableagainstshippingdocuments.Client:Isee.CouldyoumakeanexceptionandacceptD/AorD/P?Seller:I’mafraidnot.WeinsistonaLetterofCredit.Client:Totellyouthetruth,aLetterofCreditwouldincreasethecostofmyimport.WhenIopenaLetterofCreditwithabank,Ihavetopayadeposit.That’lltieupmymoneyandincreasemycost.Dialogue1DiscussingtheTermsofPayment

Seller:Consultyourbankandseeiftheywillreducetherequireddeposittoaminimum.Client:Still,therewillbebankchargesinconnectionwiththecredit.ItwouldhelpmegreatlyifyouwouldacceptD/AorD/P.YoucandrawonmejustasiftherewereaLetterofCredit.Itmakesnogreatdifferencetoyou,butitdoestome.Dialogue1DiscussingtheTermsofPaymentSeller:Well,Mrs.Wang,youmustbeawarethatanirrevocableLetterofCreditgivestheexportertheadditionalprotectionofthebanker’sguarantee.WealwaysrequireL/Cforourexports.Andtheotherwayround,wepaybyL/Cforourimports.Client:Tomeetyouhalfway,whatdoyousayif50%byL/CandthebalancebyD/P?Seller:I’mverysorry,Mrs.Wang.ButI’mafraidIcan’tpromiseyoueventhat.AsI’vesaid,werequirepaymentbyL/C.Dialogue1DiscussingtheTermsofPayment客戶:好吧，既然價格、質(zhì)量和數(shù)量問題都已談妥，現(xiàn)在來談談付款方式怎么樣？賣方：我們只接受不可撤消的、憑裝運單據(jù)付款的信用證?？蛻?我明白。你們能不能破例接受承兌交單或付款交單？賣方：恐怕不行，我們是堅決要求采用信用證付款?？蛻?老實說，信用證會增加我方進口貨的成本。要在銀行開立信用證，我得付一筆押金。這樣會占壓我的資金，因而會增加成本。賣方：你和開證行商量一下，看他們能否把押金減少到最低限度。對話1討論支付方式

客戶:即便那樣，開立信用證還是要支付銀行手續(xù)費。假如你能接受承兌交單或付款交單，這就幫我大忙了。你就當作是信用證一樣向我開匯票。這對你來說區(qū)別不大，但是對我來說就大不一樣了。賣方：王小姐，你應該也知道，不可撤消的信用證給出口商增加了銀行的擔保。我們出口一向要求采用信用證；反過來講，我們進口也是信用證付款?？蛻?我們都各讓一步吧，貨價的百分之五十用信用證，其余的采用付款交單，你看怎么樣？賣方：對不起，王小姐。即便那樣，我恐怕也不能答應。我都說過了，我們要求用信用證付款。對話1討論支付方式

Client:Well,Mr.Brown,we’vesettledeverythinginconnectionwiththistransactionexceptthequestionofpaymentinyen.Nowcanyouexplaintomehowtomakepaymentinyen?Seller:ManyofourbusinessfriendsinEngland,France,Switzerland,ItalyandGermanyarepayingforourexportsinJapancurrency.Itisquiteeasytodoso.Client:Iknowsomeofthemaredoingthat.Butthisisnewtome.I’venevermadepaymentinyenbefore.Itisconvenienttomakepaymentinpoundsterling,butImayhavesomedifficultyinmakingpaymentinyen.Dialogue2DiscussingMakingPayment

Seller:ManybanksinEuropenowcarryaccountsinyen.TheyareinapositiontoopenLettersofCreditandeffectpaymentinyen.Consultyourbanksandyou’llseethattheyarereadytoofferyouthisservice.Client:DoyoumeantosaythatIcanopenaLetterofCreditinyenwithabankinLondonorBonn?Seller:Sureyoucan.SeveralofthebanksinLondon,suchastheNationalWestminsterBankandBarclaysBankareinapositiontoopenLettersofCreditinyen.They’lldosoagainstoursalesconfirmationorcontract.Client:Isee.Dialogue2DiscussingMakingPayment

客戶：布朗先生，除了日元付款問題外，我們已經(jīng)談妥了有關這筆交易的所有事項?，F(xiàn)在，能不能請你解釋一下如何用日元付款？賣方：我們在英國、法國、瑞士、意大利及德國的許多商界朋友都用日元支付我們的出口貨物。這很容易做到。客戶：我知道有些人是這么做。但對我來說，這是新做法。我從來沒用過日元付款。用英鎊付款很方便，但用日元付款可能會有些麻煩。賣方：現(xiàn)在歐洲許多銀行都可以開立日元賬戶。他們可以開立信用證并用日元支付。你去銀行咨詢就可知道，他們會替你辦理這項業(yè)務的?？蛻簦耗闶钦f我可以在倫敦或者波恩的銀行開立日元信用證嗎？對話2討論支付賣方：當然可以。在倫敦有好幾家銀行，如國家威斯敏斯特銀行和巴克萊銀行等都可以憑我們的銷售確認書或合同開立日元信用證?？蛻簦何抑懒?。對話2討論支付