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Listening

SECTION3-1-1

JANICE:Hello…..Flagstone.

JON:Ohhello;isthatFlagstoneProperties?

JANICE:Yesthat’sright.Flagstonehere.HowcanIhelpyou?Example

JON:Hello.I’mringingjusttomakeenquiriesaboutrentingahouse.Myname’sJonAnderson.

JANICE:Yes,MrAnderson.Whatsortofthingwereyoulookingfor?

JON:Two-bedroomedhousewithgarden.

JANICE:Well...yes,sir,thatshouldn’tbeanyproblem...justtoletyouknowthatourmainareas,

themainareaswedealwith,arethecitycentreitself...Q1

JON:Citycentre..uh-huh.

JANICE:Andthenorthsuburbs.

JON:Ohwell...weweremostinterestedintheNorthernareasactually.

JANICE:Right...yes...Whatsortofpricewereyouthinkingof?

JON:Well...couldyougivemesomeidea?

JANICE:Certainly.Itreallyrangesfrom£250permonth.Q2

JON:Only£250?

JANICE:Yes,toabout£500dependingonanumberofdifferentfactors.

JON:Whatdoesitdependon?

JANICE:Well,obviouslythequalityofthearea.Andthenwhetherthere’sagarden.Q3

JON:Well,asIsaid,we’dwantagarden.

JANICE:Andagaragepushesuptheprice.

JON:Right..well,wewouldn’tnecessarilyneedone.Ithinkabout£350amonthwouldbeourlimit.

JANICE:OK.Well...wouldyouliketohavealookatacoupleofproperties,sir?

JON:Yes,that’dbegreat.

JANICE:Lookingatourfiles...Ithinkwe’vegottwowhichmightsuityou

JON:Hangon.I’lljustgetapen.Right.

JANICE:OK.Well,there’soneonWestParkRoadwhichis£325amonth.Q4

JON:Arethebillsincluded?

JANICE:Well,thatonejustincludesthewaterbill,Q5

JON:OK,right.

JANICE:AndthesecondhouseisinTitheRoad.I’lljustspellthatforyou...OK?

JON:Yep.

JANICE:T-I-T-H-ERoad.

JON:Gotthat.Andhowmuchisthatone?

JANICE:That’s£380.

JON:380.Isthatincludingwater?

JANICE:No,I’mafraidnot,butitdoesincludethetelephonerental.Q6

JON:Ohwell,that’snottoobadthen.So…

JANICE:So,whenwouldyoubeavailabletoseethem?

JON:Well,I’llbeintownnextweek...say...Thursday?

JANICE:No,I’msorrywedon’thaveanyavailabilityforThursday.HowaboutWednesdayafternoon?Q7

JON:OK.That’sfine.Would5.00beOK?

JANICE:Yes,fine.5.00itis.JustcometotheFlagstoneOffices.

JON:Oh,beforeIforget.WhatsortofthingsdoIneedtogetdone...torentwithyou?

JANICE:Well,themostimportantthingisaletterfromyourbank

JON:Noproblem...

JANICE:Andthenareferenceletterfromyouremployer.Q8

JoN:Yes,that’sOK.

JANICE:Great,andthenwewouldneedyoutogive2weeks’noticeofmovingin...Q9

JON:Right...2weeks’notice.Andwhataboutadeposit?Q10

JANICE:That’sonemonth’srent,whatevertheamountis.

JON:OK.Onemonth.Isthatit?

JANICE:No,sorry,onemore...youwillhavetopayforthecontract.

JON:Ohyes.I’dforgottenaboutthat.OK,fine.SoI’llstartarrangingthose,andI’ll…

JANICE:...I’llseeyounextweek.

JON:SECTION2-1-2

MRSSMITH:Hello,Mrs.Sutton.Comein.Howareyousettlinginnextdoor?

HaveallyourthingsfromCanadaarrivedyet?

IthoughtIsawaremovalsvanoutsideyourhouseyesterdayafternoon.

MRSSUTTON:Yes.Theycameyesterday.Wespentalldayyesterdayarrangingthin.

It’sbeginningtofeelabitmorelikehomenow.

MRSSMITH:That’sgood.Look,comeinandsitdown.Areyoualright?Youlookabitworried.

MRSSUTTON:Well,Iamabit.I’msorrytobotheryousoearly,Mrs.Smith,

butIwonderifyoucouldhelpme.Couldyoutellme1mwIcangetholdofadoctor?

Ourdaughter,Anna,isn’tverywellthismorningandImayhavetocallsomebodyout.Q11

ShekeepsbeingsickandIambeginningtogetabitworried.

Ijustdon’tknowhowthehealthsystemworkshereinEngland.

AllIknowisthatit’sverydifferentfromoursbackinCanada.

MRSSMITH:Well,Idon’tknowreallywheretostart,Letmethink.Well,thefirstthingyouhavetodo

isfindafamilydoctor--sometimeswecallthemgeneralpractitionersaswell--andregister

withhimorher.Ifyoulivehere,you’vegottobeonadoctor’slist.Ifyou’renot,

thingscanbeabitdifficult.Nobodywillcomeouttoyouifyou’renotregistered.

Anyway,theyworkinthingscalledpractices.Sortofsmallgroupsoffamilydoctorsall

workingtogetherinthesamebuilding.Q12

Nowwhatyou’vegottodothismorningisregisterwithoneofthem.

Therearetwopracticesnearhere,sowe’requitewellofffordoctorsinthispartofManchester.

There’stheDeanEndHealthCentreabouttenminutes’walkawayandthere’sanotherpractice

inSouthHay.That’saboutfiveminutesawaygoingtowardsthetowncentre.

We’reregisteredattheDeanEndone,butthey’rebothOK.Q13

Thereareaboutsixdoctorsinourpracticeandfourintheother.Q14

Sooursisquitebigincomparison.Andthebuildingandeverything’sabitmoremodern.

SouthHayisabitold-fashionedbutthedoctorsareOK.

Theironlyproblemisthattheydon’thaveaproperappointmentsystem.

Sometimesyouhavetowaitforagestheretoseesomeone.Q15

Anyway,yougotothereceptionistinwhicheverhealthcentreandaskhertoregisteryouwithadoctorthere.

Youhavetofillinaform,butitdoesn’ttakelong.OursiscalledDrJonesandwe’vebeengoingtohimforyears-eversincewemovedherefifteenyearsago.Iwouldn’tsaylie’sbrilliantbutIsupposehe’salrightreally.We’reusedtohimnow.Theysayhe’sverygoodwithelderlypeople,Q16

buthedoestendtogetabitimpatientwithchildren.Listen,theonewho’ssupposedtobereallygoodwithsmallchildrenisDrShaw.I’veheardlotsofpeoplesaythat.She’syoungandshe’sgotsmallchildrenofherown.Soyoucouldtryregisteringwithher.Andifherlistisfull,Iheardsomebodysaytheotherdaythatthere’sareallyniceyoungdoctoratSouthFlay,aDrWilliams.

Heholdsspecialclinicsforpeoplewithbacktrouble.Butthat’snotreallyyourproblem,isit?Q17

MRSSMITH:Ifyouwantadoctortovisityouathome,youhavetoaskforahomevisit.

You’resupposedtodothatbefore10.30inthemorning,butobviously,ifit’sanemergency,

youcanphoneatanytime,nightorday.Itmightnotbeyourdoctorthatcomes,though.

It’squiteoftenoneoftheotherdoctorsinthepractice.

Itdoesn’treallyseemtomakemuchdifference.

Otherwiseyoumakeaimappointmenttoseeyourdoctoratthehealthcentre.Youusuallygetseenthesameday.

Notalwaysofcourse,butusually,asISay.Theyholdsurgeriesbetween9and11.30everyweekday,

andfrom4to6.30MondaytoThursday.Saturdaysareonlyforemergencies.Q18

Whenthedoctorseesyou,hegivesyouaprescription.Hewriteswhatmedicationyouneedonitandyoutakeittoachemist’sshop.There’soneoppositethecentre.

Ifit’sforachildunder16.youdon’thavetopay.Soifit’sforAnna,there’snoproblem.

Thesamethinggoesifyou’reunemployedorretired,orifyou’repregnant.Q19

Justaswellbecauseit’snotcheap.Youpaythesamepriceforeachitemthedoctorhasprescribed.

Atthemomentit’ssomethinglike£5peritem.Q20

Soyoupayforthemedicationbuttheconsultationwiththedoctordoesn’tcostyouanything.

It’scompletelyfreeaslongasyou’rearesidenthere.You’regoingtobehereforthreeyears,aren’tyou?

Sothereshouldn’tbeanyquestionofyoupayinganythingtoseethedoctor.

Sothat’sonelessproblemtoworryabout,

Look,Mrs.Sutton.Ifyouwant,I’llsitwithyourdaughterforhalfanhourifyouwanttogoclowntothehealthcentretoregister.It’snotroublereally,don’tworry.

MRSSUTTON:Areyousureyouwouldn’tmind?Thatwouldreallyhelpmealot,I’llaskthemiftheycan

sendsomeoneroundlatertoseeAnna.IthinkI’lltrytheDeanEndCentre.

MRSSMITH:Goodidea.Don’tworryaboutAnna.

MRSSUTTON:Right.I’SECTION3-1-3

TUTOR:Hello.JonathanBriggs,isn’tit?

JB:Yes,that’sright.

TUTOR:Docomeinandsitclown.

JB:Thanks.

TUTOR:Right.Well,Jonathan,asweexplainedinyourletter,inthispartoftileinterviewweliketo

talkthroughyourapplicationform...yourexperiencetodate,etc....andthenintilesecondpart

yougoforagroupinterview.

JB:Groupinterview...yes,Iunderstand

TUTOR:So...yourfirstdegreewasinEconomics?

JB:Yes,butIalsodidPoliticsasamajorstrand.Q21

TUTOR:Andyougraduatedin1989.AndIseeyouhavebeendoingsometeaching.

JB:Yes,IworkedasavolunteerteacherinWestAfrica.Iwasthereforalmostthreeyearsintotal

from1990to...ummm...1992.Q22-Q23

TUTOR:Howinteresting.Whatorganisationwasthatwith?

JB:It’snotoneofthemajorones.It’scalledTeachSouth.Q24

TUTOR:Oh,right.Yes,Ihaveheardofit.ItoperatesinseveralAfricancountries,doesn’tit?

Andwhatkindofschoolwasit?

JB:Aruralco-operative.Q25

TUTOR:Oh,aruralco-operative,howinteresting...andwhatdidyouteach?

JB:Avarietyofthingsindifferentyears..ummm...Idid...withFormsIto3mainlyGeographyand

someEnglishwithForm5.Q26-Q27

TheninmyfinalyearItookonsomeAgriculturalSciencewiththetopyear...that’sForm6.

TUTOR:Right.Quiteavarietythen…

JB:Ialsorantheschoolfarm.

TUTOR:Howinteresting

TUTOR:...Andhowdidyoufindthewholeexperience?

JB:I’llbehonestwithyou.AttheendofthefirstyearIreallywantedtoleaveandcomehome.

TUTOR:Whywasthat?

JB:Well...Iwasveryhomesickatfirstandmissedmyfamily...Q28

TUTOR:Umm..Icanquiteunderstandthat...andIalsofounditfrustratingtohavesofewteachingresources,

butIdiddecidetostayandintheendIextendedmytourtoathirdyear.

TUTOR:Right.Thingsmusthavelookedupthen?

JB:Yes.Wesetupaverysuccessfulprojectbreedingcattletoselllocally.

TUTOR:Really?

JB:Andthenafteralotofhardworkwefinallygotfundsfornewfarmbuildings.

TUTOR:Andyouwantedtoseethingsthrough?

JB:Uh-huh.

TUTOR:AndisthatwhyyouwanttotraintoteachGeography?

JB:Yes.I’vehadacoupleofjobssincethenbutInowrealiseIliketeachingbest.

AndIchoseGeographybecause...becauseitismyfavouritesubject...andQ29

alsobecauseIthinkithassomanyusefulapplications.Q30

TUTOR:Well...youcertainlyhavehadsomeinterestingworkexperience.

I’llaskyounowSECTION3-1-4

ANNOUNCER:Today’sHealthCounselispresentedbyPaulaClayburg,whoisthechiefCounsellorat

Liverpool’sfamouspainclinic:TheWiltonClinic.Paula….

PAULACLAYBURG:DoyouknowwhatPrinceCharles,SeveBalesterosandElizabethTaylor

haveincommon?Theyallsufferfromchronicbackpain.Infact,badbacksareoneofthemost

commonhealthproblemstoday,affectingpeopleinallwalksoflife.Themostrecentavailable

figuresshowthataboutaquarterofamillionpeopleareincapacitatedwithbackpaineveryday.Q31

Andmanysufferersdon’tknowthecauseorthesolutionotheirproblem.

Themajorityofourpatientsattheclinictendtobewomen.Theyareespeciallyvulnerablebecauseof

pregnancybutalsobecauseofosteoporosis,whichIpersonallybelievetobethemajorcauseofproblemsQ32

forwomen.Ihavemanywomenpatientswhosaytheyhavecompletelygivenupexercisebecausethepain

makesthemsomiserable.Butofcoursethatstartsupaviciouscircle.Bedrest,givingupexerciseandpainkillersaretraditionalresponsestobackpainbut,althoughtherearemanyexcellentdrugsonthemarket,atourclinicwearebeginningtorealisetheuniquebenefitsofrelaxationtherapy.Q33

Otherspecialistsinthefieldmakeastrongcaseforcertaintypesofexercise,butinourexperiencetheyareeasilymishandledandcanleadtomoreharmthangood.

Now,let’slookatsomeofthereasonswhybackpainisdevelopingintosuchauniquemenace.

Ingeneral,thebodyisprettygoodaself-repair.Astrainorablowtoalimb,thoughpainfulatthetime,

generallyresolvesitself.Butthebody’sresponsetobackinjurycanbeverycounter-productive.

Whenpainstrikes,weattempttokeepthebackasimmobileaspossible,whichmakesthemusclestenseup.

Researchshowsthattheyoftengointospasm,whichcausesfurthertwistingofthespine.Aviciouscircleisunderway.Q34

Thesecondmistakeweoftenmakewhenstrickenwithextremebackpainistogotobedandstaythere.Althoughattheclinicwerecognisethatashortrestinbedcanbehelpful…uptotwodays...anylongerQ35

makesourbackmusclesbecomeweakerandunabletoholdupourspine.Thepainthereforebecomesworse.

Anotherproblemisbeingoverweight.Anyoneastoneormoreover-weightwhoalreadyhasbackpainisnotdoinghimselfanyfavours:thoughitwon’tactuallysetitoffinthefirstplace,theweightwillincreasethestrainandmakethingsworse.Q36

TheBritishdietcouldbepartiallytoblamefortheincreaseinbackpain:overthelasttenyearstheaverageweightofmenhasrisenby11lbsandofwomenby9lbs.Somuchforthecausesandaggravationsofpain.

ButwhatcanWEdotohelp?

Therearemanywaysinwhichsimpleday-to-daycarecanmakeallthedifference.Thefirstpointtowatchofcourseisweight.Ifyouareoverweight,adietwillmakeallthedifference.

Also,studieshaveshownthatjustonehoursittinginaslouchedpositioncanstrainligamentsinthebackwhichcantakemonthstoheal.Attheclinicwehavecometotheconclusionthatthemajorcauseoftheproblemisnotwiththedesignofchairs,assomehavesuggested,butinthewayWEsitinthem.

Itcanbeusefultogetspecialorthopaedicchairs,butrememberthemostimportantimprovementshouldbeinOURposture.Q37

Anotherenemyofyourbackis,ofcourse,yourbeds.Ifyourbeddoesn’tgiveenoughsupport,

backmusclesandligamentsworkallnighttryingtocorrectspinalalignment,soyouwakeupwithatiredachingback.Tryoutanorthopaedicmattressoraspringslattedbed.Researchshowsthatbothcanbebeneficialforcertaintypesofbackpain.

Anotherhazardforyourbackaretheshockwaveswhichtravelupyourspinewhenyouwalk,knownasheelstrike.Arealfindforourpatientshasbeentheshock-absorbingshoeinsert.Acheapbutveryeffectivesolution.Andyoumightbebetteroffavoidingshoeswithheelshigherthan1/2inches.Q38

Thoughabsolutelyflatshoescanbeasolutionforsome,othersfindtheirposturesuffers.Q39

Finallyawordaboutthestate-of-the-artrelieftheTENSmachine--asmallbattery-poweredgadgetwhichdeliverssubliminalelectricalpulsestotheskin.

Ourexperienceindicatesthatyourmoneyisbetterspentonthemoreold-fashionedremedies.SECTION3-2-1

RECEPTIONIST:Sorrytokeepyouwaiting.Well,firstly,letmegiveyouthisbooklet.

Ittellsyouabitmoreabouttheschool,thecoursesandthesocialactivitiesweoffer.

Now,onthefirstpage,there’sanoutlineofthismorning’sactivities.There,yousee?

Theprogrammestartsat10o’clock.Trynottobelateasit’saveryfullday.Example

At10o’clock,allthenewstudentswillgatherintheMainHalltomeetthePrincipalandtherestofthestaffInfact,youspendmostofthemorningintheMainHall.QI

STUDENT:Where’sthat?

RECEPTIONIST:I’llshowyouinaminute.Justletmequicklyrunthroughthismorning’seventsfirstand

thenI’llexplainhowtogetthere.

STUDENT:Yes,OK.

RECEPTIONIST:Right.Wherewerewe?Yes,so,thePrincipal’stalkwilllastaboutfifteenminutesand

thentheDirectorofStudieswilltalktoyouforhalfanhouraboutthecoursesandthedifferentQ2requirementsforeach.Afterthat,theStudentAdviserwilltellyouaboutthevariousservicesandactivitiesQ3

weoffertostudents.Anyquestions?

STUDENT:So,allofthisisintheMainHall?

RECEPTIONIST:That’sright.Andthenyou’llgonextdoortoClassroom5at11o’clock.Q4

STUDENT:Whathappensthere?

RECEPTIONIST:You’llhaveatest.

STUDENT:Test?Idon’tlikethesoundofthat.Whatsortoftest?

RECEPTIONIST:Oh,it’snothingtoworryabout.It’sjustaplacementtesttohelpUSfindyourlevelof

Englishsothatwecanputyouintherightclass.Itwon’tlastlong.Q5

STUDENT:ButhowdoIfindtheMainHall?

RECEPTIONIST:Right;ifyoulookonthebackofthebookletIgaveyou,you’llseeamapoftheschool.

Letmeshowyou.Look;youcameinthroughtheMainEntrance,here,andnowwe’rehereatReception.

Now,togettotheMainHall,youwalkontotheendofthiscorridorinfrontofyouandthenyouturnleft.WalkalongpasttheLanguageLaboratoryandthenpasttheLibrary,whichisnexttotheLanguageLab.onthesameside,andfacingyouistheMainHall,attheendofthecorridor.Youcan’tmissit.Q6

STUDENT:Soit’snexttotheLibrary,infact.Q7

RECEPTIONIST:Yes,that’sright.

STUDENT:Ishouldbeabletofindthat.AnddoyouhaveaComputerLaboratory?

RECEPTIONIST:Yes,wedo.

STUDENT:Couldyoutellmewherethatis?

RECEPTIONIST:Certainly,yes.Yougodowntotheendofthiscorridoragainbut,thistime,don’tturnleft;

turnright,awayfromtheMainHall.TheComputerLab.isimmediatelyonyourright.OK?Q8

STUDENT:Andwhere’sthestallroom,incaseIneedtofindateacheratsomestage?

RECEPTIONIST:Thestaffroomisnearthemainentrance,ontheleftoverthere,justoppositethe

Receptiondesk.Inadayortwo,I’msureyou’llfindyourwayaroundveryeasily.Q9

STUDENT:Oh,onelastthing.Isthereastudentcommonroom?

RECEPTIONIST:Ohyes,Iforgottomentionthat.It’sthisareahere,veryclosetowherewearenow,Q10

totherightoftheReceptiondeskasyoucomeinthemainentrance.There’steaandcoffeefacilitiesthere.STUDENT:Great.Thankyouverymuch.

RECEPTIONIST:You’

SECTION3-2-2

Hello,everybodyandwelcometothisinformalmeetingabouttheUniversityHelpline.TheHelplinewassetuptenyearsagobytheStudentsUnionanditaimstoprovidenewstudentstotheuniversitywithaservicethattheycanuseiftheyneedinformationaboutpracticalareasofstudentlifethattheyareunfamiliarwith.

Letmegiveyousomeexamplesofthetypeofhelpwecanoffer.Wecanprovideinformationonfinancialmatters;forexample,youmayfeelthatyourgrantisinsufficienttosecyouthroughcollegelifeoryoumayhavesomequeriesregardingthefeesyouarepayingifyouareanoverseasstudent.Q11

Inbothcases,theHelplinewouldbeabletogothroughthingswithyouandsecwhattheoutcomemightbe.Anotherareawecanhelpwithiswhatwegenerallytermthe`domestic’areathingssuchaschildcareQ12

andtheavailabilityofnurseryprovision,forexample,comeunderthis,Thenthere’s`academic’issuesthatmayarisewhileyouareintheearlystagesofyourcoursethatyoumaynotknowwhattodoabout.

Youmaywishtoknowmoreaboutessaydeadlines,Q13

forexample,orhowtousethelibrary--thereareallkindsofquestionsyouwillfindyourselfaskingandnotknowingwheretogetquickanswersfrom.TheHelplinewouldbeabletoprovidethese.

ThelastexampleI’vegivenhereissimplytermed`social’--andyes,thereisalotofsociallifehere!Q14

Butyoumayhaveaparticularinterestyouwishtopursueoryoumaywishtoparticipateinoutingsortripsifyoudon’tknowmanypeopleatthemoment.Q15

Letmegiveyousomedetailssothatyouknowwheretogoandwhotoseeifyouwanttopayusavisit.GenerallyyouwillseeourHelplineofficerJackieKouachi,that’sK-O-U-A-C-H-I.Q16

Jackieisafull-timeemployeeoftheStudentUnionandsheworksintheStudentWelfareOffice--that’stheofficethatdealswithallmattersrelatedtostudentwelfareandit’slocatedat13MarshallRoad.

Ihavesomemapshereforthoseofyouwhohaven’tbeenthereyet.

Ifyouwishtoringtheoffice,thenumberis3269940.Q17

That’s3269940.Theofficeisopenbetween9.30and6.00onweekdaysandfrom10to4onSaturdaysQ18

andthere’llbesomebodythere--usuallyJackieormyself--betweenthosetimes.

Ifyouwanttomakeanappointmentyoucanphoneorcallattheofficeinperson.Q19

Pleasenotethatitmaynotbepossibleforanyonetoseeyoustraightaway--particularlyifitisabusytime--lunchtimeforexample--andyoumayhavetogoonthewaitinglistandthencomebacklater.QSECTION3-2-3

TUTOR:Goodmorning.So,we’velookedatvariousaspectsofstaffselectionthistermandIthinkbynow

youshouldallbebeginningtoseehowmuchmorethereistoitthanjustputtingapplicantsthrough

ashortintervieworaskingthe`right’questions.SoIthinkyoushouldbereadyfortoday’stutorial

on`matchingthepersontothejob’.

We’regoingtotalktodayabouttheimportanceofchoosingthatallround`right’person.Q21

MURIEL:Right.Sowehavetoputourselvesintotheroleofthemanagerorsupervisor?

TUTOR:Yes.Andthenwe’regoingtoimaginehowdifferentapplicantswouldfitintotheteamorgroup

theyhavetoworkwith...er...we’lllookatsomeexampleslater,

MURIEL:It’sjusttheoreticalatthemoment

TUTOR:Yes.Thepointis,youcanselectsomeone--evenafriend--whohasalltherightqualifications...

degrees...certificates,whatever.Youcanalsocheckthattheyhavealotofexperience…

thatthey’vedonethesortoftasksthatyouwantthemtodoinyourofficealready,

inasimilarenvironment.Butiftheystartworkandyourealisethattheyjustdon’tgetalongwith

everybodyelse,that..say,they’vegotsharplycontrastingviewsonhowsomethingwillwork...

well,withthebestwillintheworld,youmaybebackingaloser.Q22

DAVE:Wouldn’titbejustaquestionofcompanytraining,though?

TUTOR:Notalways.Particularlyinateamsituation,and1thinkit’simportanttothinkintermsof

thattypeofworkingenvironment.Peoplehavetohavefaithineachother’sabilitytocarryout

thetasktheirbosshassetthem.Theyhavetotrustthateveryonewilldotheirpartofthejob,Q23

andyoucan’tnecessarilytrainpeopleforthis.

DAVE:Butit’sliketryingtofindoutwhatsomeone’spersonalityislikeinajobinterview...

Imeanyoujustcan’tdothat.Evenifyoutry,youwon’tfindoutwhatthey’rereallylike

untiltheyactuallystartwork.

TUTOR:Well,inmostinterviewsyouusuallyaskcandidatesquestionsabouttheirhobbiesand

whattheylikedoingintheirsparetime...thatsortofthing...soemployersarealready

involvedinthepracticeof...well,doingpartofthetask.Q24

DAVE:Butitdoesn’ttellyouanything.Itdoesn’ttellyouifthey’reeasy-goingorhatesmokersorwhatever.

TUTOR:Well,arguablyitdoesgiveyouabitofinformationaboutanapplicant’scharacter.

TUTOR:Well,arguablyitdoesgiveyouabitofinformationaboutanapplicant’scharacter,

butalso..moreandmoreemployersaroundtheworldaremakinguseofwhatare

called`personalityquestionnaires’tohelpthemselectnewstaffand…

MURIEL:What’sitcalled?

TUTOR:APersonalityQuestionnaire.Theyhavetobefilledoutbythecandidatessometime

duringtheselectionprocedure,oftenjustbeforeaiminterview.Q25

Theideaisactuallyquiteold,ApparentlytheywereusedbytheancientChineseforpickingoutQ26

clerksandcivilservants,andthenlatertheywereusedbythemilitarytoputpeopleQ27

inappropriateareasofwork.They’vegainedalotofgroundsincethenandthereareabout80,000

differenttestsavailablenowandalmosttwothirdsofthelargeemployersusethem.Q28

MURIEL:Whichmakesyouthinkthattheremustbesomethinginthem.

TUTOR:That’sright.Theyaskthesortofquestionsthatyoumightexpect,likedoyoulikeworking

underpressureorareyougoodatkeepingdeadlines.

DAVE:Andwhatifpeoplecanseethroughthemandjustwritewhattheythinktheemployerwantstosee?

MURIEL:Wellthat’salwaysapossibility.

DAVE:Imean,it’shumannaturetolie,isn’tit?

TUTOR:Well,that’sthepoint.Apparentlyitisn’t.ThesetestsarecompiledbyexpertsandQ29

theybelievethattheanswerscanprovideafewsimpleindicatorsastoroughlythetypeof

personthatyouare...thatpeoplewillgenerallybetruthfulinthatsituation.

MURIEL:Andthenyoucangosomewaytowardsfindingoutwhethersomeone’ssay,

forward-looking...ago-aheadtypeofperson...orresistanttochange.

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