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TESTBANK

CHAPTER2:LOGISTICSANDINFORMATIONTECHNOLOGY

MultipleChoiceQuestions(correctanswersarebolded)

Whichofthefollowingisnotabenefittoutilizinginformationinlogistics?

greaterknowledgeandvisibilityacrossthesupplychain

greaterawarenessofcustomerdemandviapoint-of-saledata

bettercoordinationofmanufacturing,merchandising,anddistributionthroughenterpriseresourceplanning(ERP)tools

lowercosts

[LO2.1:Toexplaintheimportanceofeffectiveandefficientutilizationofinformationforlogisticsmanagement;Difficult;Synthesis;AACSBCategory3:Analyticalthinking]

Howdodataandinformationdiffer?

Dataareabodyoffactsinaformatsuitablefordecisionmakingwhereasinformationissimplyfacts.

Dataandinformationarethesame.

Dataaresimplyfacts;informationisabodyoffactsinaformatsuitablefordecisionmaking.

Dataareassociatedwithdecisionsupportsystems;informationisassociatedwithenterpriseresourceplanning(ERP)systems.

[LO2.1:Toexplaintheimportanceofeffectiveandefficientutilizationofinformationforlogisticsmanagement;Difficult;Synthesis;AACSBCategory3:Analyticalthinking]

referstothecollectionoflargeamountsofnear-real-timedatacollectedthroughavarietyofsourcessuchassensorsandsmartphones.

Cloudcomputing

Bigdata

Datawarehousing

Decisionsupportsystems

[LO2.1:Toexplaintheimportanceofeffectiveandefficientutilizationofinformationforlogisticsmanagement;Easy;Concept;AACSBCategory3:Analyticalthinking]

provideeffectivewaystoprocessorganizationalbusinessdata,toperformcalculations,andtocreatedocuments.

Enterpriseresourceplanning(ERP)systems

Transactionprocessingsystems

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Copyright?2018PearsonEducation,Inc.

Decisionsupportsystems

Officeautomationsystems

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Concept;AACSBCategory3:Analyticalthinking]

Themostrelevantgeneralsoftwarepackageforlogisticiansis.

spreadsheets

wordprocessing

presentationpackages

email

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Easy;Application;AACSBCategory3:Analyticalthinking]

helpvariousstakeholdersemployers,suppliers,customersworktogetherbyinteractingandsharinginformationinmanydifferentforms.

Decisionsupportsystems

Communicationsystems

Officeautomationsystems

Transactionprocessingsystems

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Concept;AACSBCategory3:Analyticalthinking]

Whathasemergedasthemeasuringstockforlogisticsinformationtechnologyinthetwenty-firstcentury?

Facebook

theInternet

wirelesscommunication

enterpriseresourceplanning(ERP)systems

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

Whichofthefollowingreferstoanetworkofsatellitesthattransmitssignalsthatpinpointtheexactlocationofanobject?

Globalpositioningsystems(GPS)

Cloudcomputing

Internetofthings

Electronicdatainterchange(EDI)

2

Copyright?2018PearsonEducation,Inc.

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Easy;Concept;AACSBCategory3:Analyticalthinking]

Electronicdatainterchange(EDI)representswhatgeneraltypeofinformationmanagementsystem?

communicationsystem

transactionprocessingsystem

decisionsupportsystem

officeautomationsystem

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

referstothecomputer-to-computertransmissionofbusinessdataina

structuredformat.

Bigdata

Enterpriseresourceplanning(ERP)systems

Electronicdatainterchange(EDI)

Datamining

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Easy;Concept;AACSBCategory3:Analyticalthinking]

Automaticidentificationsystemsareanessentialcomponentin.

everywarehouse

point-of-salesystems

alogisticsinformationsystem(LIS)

dualdistribution

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

Themostpopularautomaticidentificationsystemcurrentlyinuseis.

voice-dataentry

radio-frequencyidentification(RFID)

magneticstrips

barcodescanners

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

Whichofthefollowingstatementsaboutradio-frequencyidentification(RFID)isfalse?

3

Copyright?2018PearsonEducation,Inc.

RFIDonlyoffersreadcapabilities.

WalmarthasbeenamajorcatalystforRFIDusageinlogistics.

RFIDcanstorelargequantitiesofdata.

RFIDhashelpedtoreducetheoccurrenceofinventorystockouts.

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Difficult;Synthesis;AACSBCategory3:Analyticalthinking]

Alogisticsinformationsystem(LIS)beginswith.

alogisticsmanagerrequestinginformation

agoodcomputersystem

alotofmoney

acustomerorder

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

Allofthefollowingstatementsaboutlogisticsinformationsystems(LIS)aretrueexcept:

Timely canfreertotheup-to-datestatusofinformation.

Internalsourcesoflogisticsinformationarerelativelyplentiful.

Timely canrefertohowquicklyamanagerreceivesrequestedinforma.tion

Alogisticsinformationsystem(LIS)mustbeconcernedwiththenatureandqualityofdata.

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Difficult;Synthesis;AACSBCategory3:Analyticalthinking]

Theprimaryadvantageofisthatitenablesafirmtotestthefeasibilityofproposedchangesatrelativelylittleexpense.

datamining

application-specificsoftware

simulation

artificialintelligence

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;

Moderate;Application;AACSBCategory3:Analyticalthinking]

Whichofthefollowingisnotalogistics-relateddecisionsupportsystem?

simulation

application-specificsoftware

transportationmanagementsystems(TMS)

4

Copyright?2018PearsonEducation,Inc.

electronicdatainterchange(EDI)

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogistical

applications;Difficult;Synthesis;AACSBCategory3:Analyticalthinking]

Warehousemanagementsystems(WMS)representanexampleofwhatgeneraltypeofinformationmanagementsystem?

communicationsystem

transactionprocessingsystem

decisionsupportsystem

officeautomationsystem

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

Whichofthefollowingisnotapotentialbenefitoftransportationmanagementsystems(TMS)?

fewerstockouts

reducedfuelconsumption

decreasedemptyvehiclemiles

reducedtransportationexpenditures

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Difficult;Synthesis;AACSBCategory3:Analyticalthinking]

referstotheapplicationofmathematicaltoolstolargebodiesofdatainordertoextractcorrelationsandrules.

Fuzzylogic

Factoranalysis

Datamining

Linearregression

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Easy;Concept;AACSBCategory3:Analyticalthinking]

referstoacomputerb-aseddisciplinethatleveragesalgorithmsthatcan

“l(fā)ea

fromdata.

Artificialintelligence

TheInternetofthings(IoT)

Expertsystems

Machinelearning

5

Copyright?2018PearsonEducation,Inc.

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogistical

applications;Easy;Concept;AACSBCategory3:Analyticalthinking]

createandmaintainconsistentdataprocessingmethodsandanintegrateddatabaseacrossmultiplebusinessfunctions.

Logisticsinformationsystems(LIS)

Enterprisesystems

Decisionsupportsystems

Transactionprocessingsystems

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

Theoriginsofcontemporaryenterpriseresourceplanning(ERP)systemscanbetracedbacktologisticsand.

manufacturing

marketing

purchasing

finance

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

Whichofthefollowingstatementsaboutenterpriseresourceplanning(ERP)isfalse?

Inrecentyears,ERPvendorshavebeguntoprovidehigh-qualityapplication-specificlogisticcapabilities.

ERP,implementationcostscaneasilyreachtensofmillionsofdollars.

ERPsoriginscanbetracedbacktofinanceandmanufacturi.ng

ERPglitchesoftenhavealogisticalcomponenttothem.

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Difficult;Synthesis;AACSBCategory3:Analyticalthinking]

Ageneralruleofthumbisthattheactualtimetoimplemententerpriseresourceplanning(ERP)systemsmayrangefromtotimeslongerthanthetime

specifiedbytheERPvendor.

2;3

2;4

2;5

3;4

八 ... ' …

ApproximatelypercentoftheworldspopulationcurrentlyusestheInternet.

53

49

6

Copyright?2018PearsonEducation,Inc.

[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

42

35

[LO2.3:Toreviewhowlogisticssupportsonlineretailing;Moderate;Application;AACSBCategory3:Analyticalthinking]

Whichofthefollowingstatementsisfalse?

Ordersassociatedwithonlineretailingtendtobeforsmallerquantitiesthanin-storeretailing.

Onlineretailingischaracterizedbyopen-case,ratherthanfull-case,picking.

Onlineretailersarechallengedbylast-mileconsiderations.

Onlineretailingandin-storeretailingexperiencesimilarratesofproductreturn.

[LO2.3:Toreviewhowlogisticssupportsonlineretailing;Difficult;Synthesis;AACSB

Category3:Analyticalthinking]

Whathasemergedasthemostpopularapplicationofon-demandlogisticssoftware(cloudcomputing)?

warehousemanagementsystems(WMS)

transportationmanagementsystems(TMS)

inventoryoptimization

collaborativeforecasting

[LO2.4:Toillustratehowcloudcomputingisbeingusedtosupportlogisticssoftwareusage;Moderate;Application;AACSBCategory3:Analyticalthinking]

Whichofthefollowingisnotatypeofbenefitsthatcomesfromelectronicprocurement?

transactionalbenefits

managementinformationbenefits

compliancebenefits

productionbenefits

[LO2.5:Toreporthowcompaniesareusingelectronicprocurementtodrivepurchasingefficiency;Moderate;Application;AACSBCategory3:Analyticalthinking]

Inareverseauction,.

7

Copyright?2018PearsonEducation,Inc.

multiplesellersinvitebidsfrommultiplebuyers

onebuyerinvitesbidsfromoneseller

onebuyerinvitesbidsfrommultiplesellers

multiplesellersinvitebidsfromonebuyer

[LO2.5:Toreporthowcompaniesareusingelectronicprocurementtodrivepurchasingefficiency;Easy;Concept;AACSBCategory3:Analyticalthinking]

TheInternetofthings(IoT)isexpectedtodrivevalueinthesupplychainandlogisticsdisciplinesthroughenhancedcustomerinteractionsand.

improvedordermanagementtechniques

fastertransittimes

reducedwarehousingrequirements

improvementsinemployeeproductivity

[LO2.6:ToexplainhowtheInternetofthingsisaffectingtheinformationavailabletologisticsmanagers;ModeratApplication;AACSBCategory3:Analyticalthinking]

hasbeenidentifiedasthebiggestinformationtechnologychallengethat

companiesfacetoday.

Softwareviruses

Informationsecurity

Thecostoftechnology

Employeeresistance

[LO2.7:Toidentifycontemporaryinformationtechnologyissues;Moderate;Application;AACSBCategory3:Analyticalthinking]

True-FalseQuestions

Theeffectiveandefficientuseofinformationallowsorganizationstoeitherreducecostsorimprovecustomersatisfaction.(False)[LO2.1:Toexplaintheimportanceofeffectiveandefficientutilizationofinformationforlogisticsmanagement;Moderate;Application;AACSBCategory3:Analyticalthinking]

Dataandinformationaresynonymouste[rLmOs.2(.1F:alsTeo)explaintheimportanceofeffectiveandefficientutilizationofinformationforlogisticsmanagement;Easy;Application;AACSBCategory3:Analyticalthinking]

Bigdatareferstolargeamountsofnear-real-timedatacollectedthroughavarietyofsourcessuchassensorsandsmartphones.(True)[LO2.1:Toexplaintheimportanceofeffectiveand

Officeautomationsystemsprovideeffectivewaystoprocesspersonalandorganizationalbusinessdata,to

8

Copyright?2018PearsonEducation,Inc.efficientutilizationofinformationforlogisticsmanagement;Easy;Concept;AACSBCategory3:

Analyticalthinking]

performcalculations,andtocreatedocuments.(True)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Easy;Concept;AACSBCategory3:Analyticalthinking]

Atransactionprocessingsystemhelpspeopleworktogetherbyinteractingandsharinginformationinmanydifferentforms.(False)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticaapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

TheInternethasemergedasthemeasuringstickforlogisticsinformationtechnologyduringthefirstdecadeofthetwenty-firstcentury.(False)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

Transportationcompaniesthathaveimplementedglobalpositioningsystems(GPS)havereportedincreasedworkerproductivity,reducedoperatingcosts,andimprovedcustomerrelations.(True)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Difficult;Synthesis;AACSBCategory3:Analyticalthinking]

Electronicdatainterchange(EDI)isanexampleofalogistics-relatedtransactionprocessingsystem.(True)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

Electronicdatainterchange(EDI)isnolongeranimportantlogisticstechnologyinthetwenty-firstcentury.(False)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Easy;Application;AACSBCategory3:Analyticalthinking]

Theideabehindpoint-of-salesystemsistoprovidedatatoguideandenhancemanagerialdecisionmaking.(True)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

Radio-frequencyidentification(RFID)isthemostpopularautomaticidentificationsystemcurrentlyinuse.(False)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

Oneprominentdrawbacktoradio-frequencyidentification(RFID)involvesprivacyconcerns.(True)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;SynthesisAACSBCategory3:Analyticalthinking]

9

Copyright?2018PearsonEducation,Inc.

Alogisticsinformationsystem(LIS)beginswithalogisticsmanagerrequestinginformationandendswiththemanagerreceivingregularandcustomizedreports.(True)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

Timelyinformationcanroefietsrtnatureandquality.(False)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Synthesis;AACSBCategory3:Analyticalthinking]

Theprimaryadvantageofsimulationisthatitenablesafirmtotestthefeasibilityofproposedchangesatrelativelylittleexpense.(True)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

Application-specificsoftwareisatypeofdecisionsupportsystem.(True)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

Onebenefittotransportationmanagementsystems(TMS)isfewerstockouts.(False)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Synthesis;AACSBCategory3:Analyticalthinking]

Activitiesthatcanbecontrolledbyawarehousemanagementsystem(WMS)includeinventorymanagement,determinationofstoragelocations,andordershipping.(True)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Synthesis;AACSBCategory3:Analyticalthinking]

Correlationanalysisusessophisticatedquantitativetechniquestofind hidden

largevolumesofdata.(False)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Easy;Concept;AACSBCategory3:Analyticalthinking]

Walmartanditsvendorsmakeextensiveuseofdataminingtoimprovesupplychainefficiencyandeffectiveness.(True)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Easy;Application;AACSBCategory3:Analyticalthinking]

Artificialintelligencereferstoacomputer-baseddisciplinethatleveragesalgorithmsthatcanlearnfromdata.(F)a[LlsOe2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Easy;Concept;AACSBCategory3:Analyticalthinking]

Theattractivenessofenterpriseresourceplanning(ERP)systemscomesfromtheirpotentialforlowercostsaswellasincreasedproductivityandcustomersatisfaction.(True)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

Theoriginofenterpriseresourceplanning(ERP)systemscanbetracedbacktofinanceandmanufacturing.(False)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

10

Copyright?2018PearsonEducation,Inc.

Ageneralruleofthumbisthattheactualtimetoimplementanenterpriseresourceplanning(ERP)systemmayrangefrom1.5to2timeslongerthanthetimeperiodspecifiedbytheERPvendor.(False)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;

Application;AACSBCategory3:Analyticalthinking]

Inrecentyears,enterpriseresourceplanning(ERP)vendorshavebeguntoprovidehigh-qualityapplication-specificlogisticalcapabilities.(True)[LO2.2:Todistinguishbetweenthegeneraltypesofinformationsystemsandtheirlogisticalapplications;Moderate;Application;AACSBCategory3:Analyticalthinking]

About25percentoftheworld spopulationcurrentlyusestheInter[nLeOt.2(.F3a:lsTeo)

reviewhowlogisticssupportsonlineretailing;Moderate;Application;AACSBCategory3:Analyticalthinking]

Therearefewlogisticalsimilaritiesbetweenonlineandin-storeretailing.(False)[LO2.3:Toreviewhowlogisticssupportsonlineretailing;Easy;Application;AACSBCategory3:Analyticalthinking]

Thesmallerorderquantitiesoccasionedbyonlineretailingtendtofavortransportcompanieswithextensivedeliverynetworksandexpertiseinparcelshipments.(True)[LO2.3:Toreviewhowlogisticssupportsonlineretailing;Moderate;Synthesis;AACSBCategory3:Analyticalthinking]

Thereturnratesassociatedwithonlineretailingarequitesimilartothoseassociatedwithotherkindsofretailing.(False)[LO2.3:Toreviewhowlogisticssupportsonlineretailing;Easy;Application;AACSBCategory3:Analyticalthinking]

Inresponsetoastudythatindicatedthat35percentofavidonlineshoppersdesirelocationswithextendedhoursandnotattheirhomes,UPSplanstoinstallself-serviceparcellockersinapproximately300locationsacrosstheUnitedStates.(True)[LO2.3:Toreviewhowlogisticssupportsonlineretailing;Moderate;Application;AACSBCategory3:Analyticalthinking]

Onereasonforthepopularityofon-demandsoftwareisthatispay-per-useformulaallowscustomerstoavoidhighcapitalinvestmentcosts.(True)[LO2.4:Toillustratehowcloudcomputingisbeingusedtosupportlogisticssoftwareusage;Moderate;Synthesis;AACSBCategory3:Analyticalthinking]

Cloud-basedsoftwareallowsforagreatdealofcustomization.(False)

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