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HomeCareAgency

HomeCareRegistry

LicensingMeliaBelonus,DirectorBureauofCommunityProgramLicensure&CertificationCindyBoyne,DirectorDivisionofHomeHealthHomeCareAgency

HomeBackgroundAct69of2006AmendedtheHealthCareFacilityActChapter51applicableRegulationseffective12/12/09BackgroundAct69of2006HomeCareLicensureNon-MedicalModelConsumerprotectionsCriminalBackgroundChecksChildAbuseClearancesCompetencyRequirementsHealthScreeningsConsumerRightsFinancial

HomeCareLicensureNon-MedicalChapter51RequirementsWrittenNotification60dayswrittenpriortoCommencementofahealthcareserviceCessationofahealthcareserviceImmediateNotification(ERS)Facilitynoncompliance-seriouslycompromisesQAorpatientsafetySituationoroccurrenceofeventChapter51RequirementsWrittenChapter51cont’dChangeinOwnership/Management30daywrittennoticepriortoTransfer5%ormoreofstockorequityChangeofOwnershipcontrollinginterestFacilitynamechangeChangeinmanagementPersonresponsibledailyoperationsChapter51cont’dChangeinOwnChapter51cont’dIdentificationofpersonnelPictureID–fullname,professionaldesignationCivilRightComplianceNondiscriminationPolicy–postedChapter51cont’dIdentificatioHCA/HCRApplicationsHCA/HCRApplicationsInitialLicenseSentviamailEventreportingletterWebaddressUniquelog-ininformationPasswordAgreementIDsresponsiblepartyforPOCUponreceipt,issuanceofuniquelog-in,passwordanduser’smanualInitialLicenseSentviamailLicenseRenewalEmailnotice3monthspriortoexpirationOnlinecompletion/submissionwithin45daysofexpirationRequiredformsApplicationDisclosureofOwnershipCivilRightssurveyWrittensurvey(offsite)LicenseRenewalEmailnotice3LicensureRenewalsDecember2010–April2011 On-Sitesurveys–158 Written(on-line)surveys-146LicensureRenewalsDecember201Pre-SurveyPrepReviewapplicationpackageVerifyinfoconsistentwithpriorappOwners,addressReviewpriorsurveyReviewcomplaintsVerifysubmittedPasswordagreementCheckERSforeventreporting

Pre-SurveyPrepReviewapplicDOHOn-SiteInspections

Scheduledorunscheduled

Complaints–alwaysunscheduledRegularbusinesshoursComponents:inspectionofrecords,interviewofficestaff,consumersanddirectcareworkersobservationoftheprovisionofservicestoconsumersDOHOn-SiteInspectionsSchedOn-Site-InformationRequestedChangessincelastsurveyCopyofChapter611AwarenessofChapter51requirementsListofowners,officestaff,directcareworkerswdatesofhire(Sincelastapproval)DCW/officestafffiles(min.10,max20)Provisionalhires?ProcessOn-Site-InformationRequesteOn-SiteInformationRequestedProhibitedoffenses(copyoraccess)Listofconsumersservedinlast12monthsConsumerfiles(min10,max20)Phoneinterviews–5consumersAdmissionpacketgiventoconsumerOn-SiteInformationRequestedPPlanofCorrection(POC)EmailnotificationofdeficienciesLogontoPOCwebsiteElectronicsubmissionofPOCSurveyoraccepts/rejectsIfrejected,submitrevisedPOCFollowupsurvey(onoroffsite)

PlanofCorrection(POC)EmailDOHOn-SiteInspections

Scheduledorunscheduled

RegularbusinesshoursComponents:inspectionofrecords,interviewofficestaff,consumersanddirectcareworkersobservationoftheprovisionofservicestoconsumersDOHOn-SiteInspectionsSchedPlanofCorrection(POC)EmailnotificationofdeficienciesLogontoPOCwebsiteElectronicsubmissionofPOCSurveyoraccepts/rejectsIfrejected,submitrevisedPOCFollowupsurvey(onoroffsite)

PlanofCorrection(POC)EmailTop5HCA/HCRDeficienciesInformationtobeProvided(S0820)ConsumerRights(S0800)HealthScreening(S0700)CompetencyRequirements(S0620)Prohibition(S0340)Top5HCA/HCRDeficienciesInfoHCA/RHotlineHCA/RHotlineComplaints4/1/10-3/31/11TotalHCA/HCRs–111141Facilitieswithcomplaints46onsiteinvestigations11substantiated35unsubstantiated%substantiated-24%Complaints4/1/10-3/31/11THelpfulComplianceTipsCopyofregsonsite/postlicensePrompt,timelyresponsesCompetencyrequirement–12/12/11611.51DirectCareWorkerfile611.57ConsumerProtectiondocumentationComplaintHotline1-866-826-3644HelpfulComplianceTipsCopyofBCPLCPlansRegsFAQs–postedonwebsite(updatedMay2011)www.health.state.pa.usJuly2011–staffreviewof1stwaveofonsitesurveysBCPLCPlansDepartmentofHealthwebsite www.health.state.pa.usRegulationsHealthCareFacilityActTitle28Pa.CodeChapter51ApplicationpackageFAQsonAct179andAct73DepartmentofHealthwebsite DivisionofHomeHealth

HarrisburgFieldOffice 132KlinePlaza,SuiteA

Harrisburg,PA

17104(717)783-1379

Montour

County

State

Health

Center329ChurchStreetDanville,PA17821

(570)849-2144Scranton

State

Office

Building100LackawannaAvenueRoom111,Scranton,PA

18503(570)963-4212DivisionofHomeHealth

HarriWhitehallFieldOffice3730LehighStreet,Suite204Whitehall,PA

18052(610)821-6381NorristownFieldOffice1939NewHopeStreet

Norristown,PA

19401(610)270-1707

Delaware

County

State

Health

Center151West5thStreetChester,PA19013-4415

(610)619-3490DivisionofHomeHealthWhitehallFieldOfficeDivisionDi

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