職場交際英語智慧樹知到課后章節(jié)答案2023年下海南職業(yè)技術(shù)學(xué)院

職場交際英語智慧樹知到課后章節(jié)答案2023年下海南職業(yè)技術(shù)學(xué)院海南職業(yè)技術(shù)學(xué)院

第一章測試

Whatisthemostcommonwayforjobseeking?

A:WatchingTVB:ReadingthejobadsC:VisitingthecompanyD:Listeningtotheradio

答案:Readingthejobads

Wecansee"Mainduties"inMcDonald’sjobad,

whichmeans(

).

A:requirementsB:qualificationsC:titlesD:skills

答案:requirements

Whatisthefirstpartofaresume?

A:educationalbackgroundB:personalinformationC:workexperienceD:skills

答案:personalinformation

WhatistheChinesetranslationof“references”?

A:證明人B:工作經(jīng)驗C:教育背景D:資歷

答案:證明人

“Courteous”means(

).

A:politeB:confidentC:anxiousD:professional

答案:polite

Being

(

),professional,andpoliteisthebestwaytomaketherightimpression.

A:preparationB:preparedC:prepare

D:preparing

答案:prepared

Whenitcomesto"Tellmeaboutyourself.“，theapplicantshouldgivea(

)answertothisquestion.

A:difficult

B:simpleC:long

D:brief

答案:brief

Whenansweringthequestion"Whyshouldwehireyou?",youshouldfocuson

your(

)thatapplytothejob.

A:anxietyB:weaknessC:strengthD:difficulty

答案:strength

Jobinterview(

)

isasetofrulesoneshouldacceptandfollowineverysinglejobinterview.

A:etiquetteB:answersC:methodsD:skills

答案:etiquette

Applicantshoulddress(

)duringajobinterview.

A:neatlyB:improperlyC:messyD:informally

答案:neatly

第二章測試

Whenyoumeetyourcolleaguesforthefirsttime,howdoyougreetthem?

A:Howdoyoudo?

B:Howareyou?

C:Hi!

D:What'sup?

答案:Howdoyoudo?

IamJamesSmith.I’vejust（

）asthepayrollclerk

intheMarketingDepartment.

A:acted

B:done

C:come

D:joined

答案:joined

Let'sgototheHRDepartment（

）alook.

A:haveB:havingC:tohaveD:had

答案:tohave

Letme（

）

youaroundthecompany.

A:showB:showed

C:toshowD:showing

答案:show

MynameisPeterSmith.Iamincharge（

）theHRDepartment.

A:ofB:inC:for

D:on

答案:of

Let'sstart（

）

thefirstpart.

A:forB:with

C:in

D:as

答案:with

Ourcompany（

）inHangzhou.

A:locates

B:located

C:locate

D:islocated

答案:islocated

A:Whatareyouinchargeofinthecompany?

B:I'minchargeof（

）employees.

A:trainingB:trainC:trained

D:traind

答案:training

Foraman,awell-tailoredsuit,

polishedshoesandatiewillhelpyoupresentprofessionallyand（

）.

A:clear

B:confidentC:clearly

D:confidently

答案:confidently

Toomuchperfumeandjewelry,overdoingofmakeupandbrightcolorsuit

should（

）intheoffice.

A:avoid

B:avoided

C:avoids

D:beavoided

答案:beavoided

第三章測試

A:Whoisspeaking,please?B:（

）

A:MynameisMary.B:I'mMary.

C:ThisisMaryspeakingD:What'sup?

答案:ThisisMaryspeaking

You'dbettertakenoteswhenyouaremakingacall.

A:錯B:對

答案:對

Ifthepersonyouwantisnotin,weoftenuse（

）toshowpoliteness.

A:Idon'tknowB:HoldonC:I’mafraidthat...D:I’msorry

答案:I’mafraidthat...;I’msorry

Youcan'tbeseenonthephone,soyouneedn'tsmile.

A:對B:錯

答案:錯

Ifyouneedtoknowyourschedule,youcouldsay（

）.

A:Letmecheckmyschedule.B:Wouldyoupleasesendmyscheduletomymailbox?C:What’smyschedulefortoday?

D:What’smyschedulelike?

答案:Letmecheckmyschedule.;Wouldyoupleasesendmyscheduletomymailbox?;What’smyschedulefortoday?

;What’smyschedulelike?

Makingscheduleisveryimportant,youcandoitwheneveryouwant.

A:錯B:對

答案:錯

What'stheEnglishtranslationof“筆記本電腦”?

A:printerB:projectorC:photocopierD:laptop

答案:laptop

Pleasedonotsendthepictures（

）attachment.

A:withB:atC:byD:on

答案:by

Ifweneedacolleaguetosendusafax,besuretosweetenyourmouth.

A:對B:錯

答案:對

A:What'syourfaxnumber,please?

B:（

）.

A:Thesamewiththetelephonenumber.

B:Isee.

C:Ofcourse.

D:Thank

you

so

much.

答案:Thesamewiththetelephonenumber.

第四章測試

Howmanycomponentsarethereinaninvitationcard?

A:FiveB:SixC:EightD:Seven

答案:Five

"Requestthepleasure/honorofthepresenceof"

means（

）.

A:reply,ifyoupleaseB:thankyouC:wouldliketoinvite

D:youarewelcome

答案:wouldliketoinvite

Confirmingtheflightinformation,youshouldknowyourclient's（

）.

A:arrivalgateB:flightnumberC:flightnumber,arrivalgateandarrivaltimeD:arrivaltine

答案:flightnumber,arrivalgateandarrivaltime

Whenaskingaboutthetrip,wemaysay:"（

）?"

A:Didyouhaveagoodtrip?

B:AreyouMs.Jones?

C:Howdoyoudo?

D:Nicetoseeyou!

答案:Didyouhaveagoodtrip?

Beforetouringtheworkplace,whatshould

wedofirst?

A:Weshouldmakeaperfectplanfirst.B:Weshouldintroducethesizeofworkshopfirst.

C:Weshouldtalkaboutthequalitycontrolfirst.D:Weshouldgetthefeedbackfromtheguestsfirst.

答案:Weshouldmakeaperfectplanfirst.

Mostofourproductsstarthereandthisisour（

）（最新產(chǎn)品）.Wethinkitwillbeverysuccessful.

A:presentationB:workshopC:latestproduct

D:headofSales

答案:latestproduct

Ifyouwanttomakeaninvitationwithguests,youcansay

（

）.

A:MayIordernow?

B:Let'senjoydeliciousfood.C:Howwouldyouliketocometoourdinnerpartywithme?D:Canyourecommendsomethingspecial?

答案:Howwouldyouliketocometoourdinnerpartywithme?

I’ll（

）youupfromthehotellobbyatsixtomorrowevening,isthatok?

A:pickB:showC:runD:get

答案:pick

Thewritingofafarewellspeechneedtofollowthe5Sprinciple,theyare

（

）.

A:suggestionsandwishesB:thanksC:addressD:memories

答案:suggestionsandwishes;thanks;address;memories

Thespeakershouldmaintaineyecontactwiththeaudienceduringthefarewellspeech.

A:對B:錯

答案:對

第五章測試

Generallyspeaking,therearetwotypesofbusinessmeetings.Oneisformalandtheotherisinformal.

A:對B:錯

答案:對

Formalmeetingsmayhappenanytimeanywherewithoutfullpreparation.

A:錯B:對

答案:錯

A:Doeseveryoneagreewithourplan?

B:（

）

A:Idon'tknow.B:Greatthen,let’sgetstarted.C:I’msorry.D:No,Idon'tlikeit.

答案:Greatthen,let’sgetstarted.

Theheadofanagendaincludes（

）.

A:participantsB:timeofthemeetingC:titleofthemeetingD:placeofthemeeting

答案:participants;timeofthemeeting;titleofthemeeting;placeofthemeeting

Inbusinessmeetings,trytofocusandshareorexchangeyourviewsorinformationwhenit'syourturn.

A:對B:錯

答案:對

Togiveapologiesforsomeonewhoisabsent,youmightsay:"（

）."

A:Jennyisill.B:Iamsorry.C:IamafraidJennycan'tbewithustodaybecausesheisill.D:Jennyisabsenttoday.

答案:IamafraidJennycan'tbewithustodaybecausesheisill.

Whenclosingameeting,youmaysay（

）.

A:Letmequicklygoovertoday'smainpoints.B:Let'smoveontothenextitem.C:Ideclarethemeetingclosed.D:Shallweleavethatitem?

答案:Ideclarethemeetingclosed.

“會議紀(jì)要”的英文是（

）

A:MeetingpreparationB:MeetingMinutesC:MeetingDiscussionD:MeetingAgenda

答案:MeetingAgenda

Agendasareusuallycirculatedtomeetingparticipants（

）ameeting.

A:afterB:duringC:attheendofD:before

答案:before

Minutesareanofficial（

）oftheproceedingsofaformalmeeting.

A:recordB:experienceC:decisionD:discussion

答案:record

第六章測試

Toadvertiseproductseffectively,oneshouldconsidertheproduct's（

）.

A:creativesideB:easierandmemorablenameC:goodimageD:impressivelogo

答案:creativeside;easierandmemorablename;goodimage;impressivelogo

Wecanfindadvertisementsfromdifferentchannels,likeTV,newspaper,magazine,interne,andbillboard.

A:錯B:對

答案:對

Aprodudct'ssellingpointsgenerallyincludeits（

）.

A:qualityandperformanceB:materialsC:otherinformationD:impressivelogo

答案:qualityandperformance;materials;otherinformation

Thesentence"Alwaysbeclosing"means（

）.

A:被關(guān)了B:失敗了C:總是關(guān)閉D:成交

答案:成交

Usuallyanegotiationincludesfourstages.Theyare（

）.

A:bargainingB:makinganagreementC:preparationD:smalltalk

答案:bargaining;makinganagreement;preparation;smalltalk

Negotiationisadialogueamongnations,companies,non-profitorganizationsorindividuals.

A:錯B:對

答案:對

WhatdoestheChinesemeaningof"ShippingMark"?

A:數(shù)量B:運(yùn)輸標(biāo)記C:索賠D:單價

答案:運(yùn)輸標(biāo)記

The4Psmarketingtheorywasproposedby（

）.

A:JeromeMcCarthyB:JohnFordC:RobertLauterD:BernardShaw

答案:JeromeMcCarthy

Thecontractpreparedbythebuyeristhepurchasecontract.

A:錯B:對

答案:對

The4Csmarketingtheorywasraisedby（

）.

A:JeromeMcCarthyB:RobertLauterC:JohnFordD:BernardShaw

答案:RobertLauter

第七章測試

WhatistheEnglishTranslationsof“出價人，投標(biāo)人”?

A:appointmentB:sampleC:promoteD:bidder

答案:bidder

TheChinesemeaningof

"Areyouavailabletoday?"is“你今天有空嗎？”

A:對B:錯

答案:對

Whataretherightclosingsoftenusedinathank-youlettertoacustomer?

A:TakecareB:YourloveC:LovelyD:Sincerely

答案:Takecare;Sincerely

Itisnecessarytoidentifythereasonwhyyouwritethethank-youlettertoacustomer.

A:錯B:對

答案:對

Todealwithcustomercomplaint,oneshould（

）.

A:apologizeB:listencarefullyC:acknowledgeD:fix

答案:apologize;listencarefully;acknowledge;fix

Customerserviceisadifficultjob.

A:錯B:對

答案:對

The"threeguarantees"inafter-salesservicerefersto（

）.

A:returnB:replacementC:reviewD:repair

答案:return;replacement;repair

Accordingtothelesson,whenyouaregoingtoanswerthecustomers’questionsaboutafter-salesservice,payattentiontothefollowingexcept（

）.

A:Speakquietly.B:Solvethemostimportantproblemsfirst.C:Bearyourselfwell.D:Don’tasy‘a(chǎn)bsolutely’,‘must’.

答案:Speakquietly.

Incustomerservice,expandingbusinessmeanslookingfornewbusiness,recommendingnewproducts,includingnewcustomersandnewopportunities.

A:對B:錯

答案:對

Wecantakethefollowingactivitiesforsalespromotionexcept

（

）.

A:playinggamesB:televisionadvertisingC:newspaperadvertisingD:tradefairs

答案:playinggames

第八章測試

WhatistheChinesetranslationof“destination”？

A:行程B:目的地C:旅行方式D:時差

答案:目的地

"Itinerary"

means（

）.

A:flightB:planoftravelC:destinationD:agency

答案:planoftravel

"king-sizebedroom"means（

）inChinese.

A:雙人間B:單人間C:標(biāo)準(zhǔn)間D:大床房

答案:大床房

Ifaguestasksabouttheroomrate,whatwouldhesay?

A:HowmayIhelpyou?B:Isbreakfastincluded?C:MayIhaveyournameandphonenumber,please?D:What’stheroomratepernight?

答案:What’stheroomratepernight?

Aftertakingofftheplane,youwillgothrough（

）firsttohaveyourdocumentchecked.

A:theCheck-inCounterB:theImmigrationCounterC:theBaggageClaimD:theCustomsCheck

答案:theImmigrationCounter

Ontheboardingpass,youcanseesomeinformationexcept（

）.

A:boardingtimeB:priceC:flightnumberD:seatnumber

答案:price

Morethan$10.000ofcash

attheimmigrationcountermust（

）,oritwillbeconfiscated.

A:declareB:declaredC:bedeclaredD:bedeclare

答案:bedeclared

Doyouwanttopay（

）cashor（

）creditcard.

A:in,inB:by,inC:by,byD:in,by

答案:in,by

I'mafraidwearefullybooked（

）the5th.

A:ofB:forC:byD:with

答案:by

Thehotelisfullandthereissomeone（

）yourroom.

A:totakeB:takingC:takeD:takes

答案:taking

第九章測試

Whenchoosingabooth,anexhibitorwillconsidertheboothtype,size,location,price,etc.

A:對B:錯

答案:對

Ifanexhibitorwantstoapplyforabooth,he/sheshould（

）.

A:confirmboothallocationB:arrangethepaymentandreceiveexhibitormanualC:fillintheboothapplicationformD:signtheagreementE:faxthecopyormailtheoriginalapplicationformtotheorganizer

答案:confirmboothallocation;arrangethepaymentandreceiveexhibitormanual;fillintheboothapplicationform;signtheagreement;faxthecopyormailtheoriginalapplicationformtotheorganizer

Publictradefairsareopento

（

）.

A:companyrepresentativesonlyB:certainpeopleC:thegeneralpublicD:Chineseonly

答案:thegeneralpublic

Manytradefairsarebookedquitequickly.Anearly（

）isthereforeadvisable.

A:budgetplanningB:settingobjectivesC:advertisingD:registration

答案:registration

WhichofthefollowingisNOTaboothservice?

A:Handout/collectbusinesscards.B:Gatherinformationaboutcompetitors.C:Demonstratetheproduc.D:Haveasmalltalkwithfriends.

答案:Haveasmalltalkwithfriends.

WhatistheChinesemeaningof"BudgetPlanning"?

A:預(yù)算規(guī)劃B:售貨計劃C:買賣規(guī)劃D:現(xiàn)金交易

答案:預(yù)算規(guī)劃

“Inbusiness,youdon'tgetwhatyoudeserve,yougetwhatyounegotiate.”Thissentencetellsustheimportanceofcommunicationinbusinessnegotiation.

A:錯B:對

答案:對

Iftheofferisunacceptable,youcouldsay（

）

A:Thepriceisunacceptable.B:Thepriceisfarbeyondourbudget.C:Thepriceistoohigh.D:I’mafraidwecan’tagreetotheprice.

答案:Thepriceisunacceptable.;Thepriceisfarbeyondourbudget.;Thepriceistoohigh.;I’mafraidwecan’tagreetotheprice.

WhatistheEnglishtranslationof“成本價”?

A:sellingpriceB:specialpriceC:costpriceD:buying