冬奧志愿者英語培訓課件

WinterOlympicsVolunteerEnglishTrainingCourseware目錄contentsTrainingobjectivesandcontentBasicEnglishknowledgeWinterOlympicsrelatedcontentCrossculturalcommunicationskillsSimulatedscenariosandpracticalexercisesSummaryandfeedback01TrainingobjectivesandcontentBasicEnglishlisteningandspeakingskillsThecoursewillfocusonimprovingstudents'abilitytounderstandandexpressthemselvesinEnglish,includingenrollment,grammar,andvocabularyConversationalEnglishVolunteerswilllearncommonphrasesandexpressionsusedinWinterOlympicsscenarios,suchasmeetings,directions,andinformationexchangeInterculturalcommunicationThecoursewillalsocovertheimportanceofunderstandingculturaldifferencesandadaptingcommunicationstylestodifferentbackgroundsImprovetheEnglishcommunicationskillsofWinterOlympicsvolunteersWintersportsterms01VolunteerswilllearntheEnglishnamesofcommonwintersportsevents,revenues,equipment,andproceduresEventspecificvocabulary02ThecoursewillprovidespecificvocabularyrelatedtoWinterOlympicsevents,suchasskiing,snowboarding,curling,andicehockeyTerminologyusagecontext03VolunteerswilllearnhowtocorrectlyuseWinterOlympicsrelatedtermsindifferentscenarios,includingspectatorservices,altitudeassistance,andmediarelationshipsMasterbasicWinterOlympicsterminologyandexpressionsCrossculturalawarenessThecoursewillintroducedifferentculturalbackgroundsandcommunicationstyles,helpingvolunteerstounderstandandappropriatediverseperspectivesCrossculturalcommunicationskillsVolunteerswilllearnhowtoadapttheircommunicationstyletodifferentculturalbackgrounds,includingnon-verbalcommunication,etiquette,andbodylanguageDealingwithculturaldifferencesVoterswilllearnhowtohandlepotentialculturalmisunderstandingsandconflictsinadiverseandattractivemanEnhanceawarenessandcapabilityforcrossculturalcommunication02BasicEnglishknowledgePhoneticsymbolsTeachvolunteerstheinternationaltelephonesymbols,includingthesymbolsforvoters,consonants,diphthongs,andothersoundcombinationsPromotionpracticeProvidepracticalpromotiontraining,includingstress,introduction,andthecorrectpromotionofindividualwordsandphrasesPhoneticsandPronunciationSimplepresencestructureIntroducethebasicstructureofsimplepresence,includingsubject,verb,andobjectComplexpresencepatternsTeachvolunteershowtoconstructcomplexpresencebycombiningsimplepresencewithconnections,relativeclauses,andotherpresencemodifiersBasicgrammarandpresencepatternsCoverthevocabularyspecifictowintersports,includingskiing,snowboarding,curling,andothereventsWintersportstermsProvidealistofcommonEnglishwordsandphrasesthatvolunteerscanuseintheirdailycommunicationwithforeignvisitorsandteammembersGeneralEnglishvocabularyCommonvocabularyandphrases03WinterOlympicsrelatedcontent03SymbolsoftheWinterOlympicsThetorch,themasks,andthemeansareimportantsymbolsoftheWinterOlympics011924WinterOlympicsinChamonixThefirstWinterOlympicswereheldinChamonix,France,with250participantsfrom16countries02DevelopmentoftheWinterOlympicsSincethefirstWinterOlympics,theeventhasgrowninsizeandscope,attractingmorecountriesandterritoriesHistoryandCultureoftheWinterOlympicsLugeCompetitorslieonasledandslidedownafrozentrackathighspeedsAlpineskiingCompetitorsracedownhillonskiswithgatesTherearedifferenteventsformenandwomenBiathlonThiseventcombinescrosscountryskiingandrideshootingAthletesmustcompleteacrosscountryskiingcourseandshootattargetsIcehockeyTeamscompeteonicewithhockeysticksandapushTherearemen'sandwomen'seventsWinterOlympicseventsandrulesThemaineventsfortheWinterOlympicsaretypicallylocatedinsnowymountainousregionstoprovidenaturalsnowforskiingandsnowboardingeventsTheWinterOlympicsalsorequiresalargenumberofhotels,restaurants,andtransportationsystemstoaccommodatethefluxofatoms,coaches,andobserversOtherfacilitiesincludeicehockeyareas,skiingrinks,andskijumpsWinterOlympicsventsandfacilities04CrossculturalcommunicationskillsUnderstandingandcorrectlyinterpretingbodylanguageiscriticalincrossculturalcommunicationDifferentcultureshavedifferentmeansforthesamestyleTheamountanddurationofeyecontactvariablesacrossculturesInsomecultures,maintainingeyecontactisconsideredpolitical,whileinothersitcanbeinterpretedasdistinctThedistanceatwhichpeoplestandorsitrelativetoeachotherduringaconversationcanvarydependingontheirculturalbackgroundUnderstandingthesetermscanpreventmisunderstandingsBodylanguageEyecontactProximityandspaceNonverbalcommunication010203TitlesandaddressingUseofappropriatetitlesandformsofaddressareessentialindemonstratingrespectUnderstandingtheculturalnormsforaddressingsomeoneiscriticalGreetingsandpartsThewaypeoplemeetandpartwayswitheachothervariablesacrossculturesItisessentialtounderstandandadapttotheseculturaldifferencesPrayandcomplimentsThewaycomplimentsandpracticesaregivenandreceivedvariablesacrossculturesItisimportanttobeawareoftheculturalnormstoavoidanymisunderstandingsorofferingsomeonePolitenessandRespectAwarenessThefirststepinhandlingculturalconflictsisawarenessRecognizingthataconflictexistsandunderstandingitsrootcauseisessentialOpencommunicationCommunicatingwiththeotherpartyinanopen,honest,andrespectfulmanneriscriticalAvoidingassumptionsorjumpingtoconclusionsisimportantMediationIfdirectcommunicationdoesnotresolvetheconflict,seekingthehelpofamediatorcanbebeneficialAmediatorcanhelpbothpartiesunderstandeachother'sperspectivesandfindasolutionthatsatisfiesbothpartiesMethodsforhandlingculturalconflicts05SimulatedscenariosandpracticalexercisesSummary:Airportairportpick-upisoneoftheimportanttasksforvolunteers,whichrequiresproficientEnglishexpressionandcommunicationskills.Detaileddescription:Volunteersneedtounderstandtheprocessandstandardsofairportpick-up,includinghowtocommunicatewithinternationalfriends,howtoassistthemincompletingentryproceduresandluggageretrieval,etc.Inaddition,volunteersneedtomastersomecommonlyusedwaysofexpressingairportandflightinformationinordertobetterprovideassistancetointernationalfriends.AirportpickupupSummary:VenueguidanceandcommentaryrequirevolunteerstohavegoodEnglishspeakingandexpressionskills,andbeabletoconveyinformationclearlyandaccurately.Detaileddescription:Volunteersneedtobefamiliarwiththelayout,functions,andcharacteristicsofeachvenueinordertoprovideaccurateguidanceservicesfortheaudienceandparticipants.Atthesametime,volunteersalsoneedtohavecertainexplanatoryskillstovividlyandvividlyintroducecompetitionrules,athletebackgrounds,andotherinformation,bringingabetterviewingexperiencetotheaudience.VentureguidanceandcommentarySummaryDealingwithunexpectedsituationsrequiresvolunteerstohavecalmandflexibleadaptability,aswellasgoodEnglishcommunicationskills.DetaileddescriptionVolunteersneedtounderstandsomecommonemergenciesandtheirhandlingmethods,suchassuddenillnessintheaudience,lostandfound,etc.Inaddition,volunteersneedtomastersomecommonlyusedemergencylanguageandsafetyreminderexpressionsinordertoquicklyandaccuratelycommunicatewithrelevantpersonnelinemergencysituations.Dealingwithunexpectedsituations06SummaryandfeedbackSummarizetrainingcontentandgainsThecourseprovidedacomprehensiveoverviewoftheWinterOlympics,includingevent