軟件的項目投標(biāo)技術(shù)標(biāo)書

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GG市xxxxx管理局

XXXXXXXXXX平臺建設(shè)項目

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單位全稱（公章）：浙江某某有限公司

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郵編：310000

時間：2013年06月05日

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目錄

第一部分評標(biāo)響應(yīng)導(dǎo)讀........................................................................1

第1章項目名稱..........................................................................2

第2章技術(shù)響應(yīng)、評審評分應(yīng)答導(dǎo)讀表....................................................3

2.1技術(shù)響應(yīng)導(dǎo)讀表.................................................................3

2.2評審評分應(yīng)答導(dǎo)讀表.............................................................4

第二部分技術(shù)解決方案.......................................................................6

第1章項目描述..........................................................................7

1.1項目概述........................................................................7

1.2建設(shè)的必要性....................................................................7

1.3現(xiàn)狀與差距......................................................................7

1.4建設(shè)內(nèi)容........................................................................7

第2章我方在本項目上的優(yōu)勢.............................................................8

2.1公司優(yōu)勢.......................................................................8

2.2需求把握優(yōu)勢..................................................................8

2.3技術(shù)團(tuán)隊優(yōu)勢..................................................................8

2.4服務(wù)優(yōu)勢.......................................................................8

第3章設(shè)計依據(jù)與原則...................................................................9

3.1項目建設(shè)參考標(biāo)準(zhǔn)及設(shè)計依據(jù).....................................................9

3.2設(shè)計原則.......................................................................9

3.2.1充分考慮性價比..........................................................9

3.2.2實效性和共享性..........................................................9

3.2.3標(biāo)準(zhǔn)化..................................................................9

3.2.4健壯性..................................................................9

3.2.5擴(kuò)充性..................................................................9

3.2.6易維護(hù)性................................................................9

3.2.7開放性..................................................................10

3.2.8可移植性...............................................................10

3.2.9安全性和可靠性..........................................................10

3.3質(zhì)量標(biāo)準(zhǔn)與管理規(guī)范............................................................10

3.4本項目的建設(shè)原則..............................................................10

第4章系統(tǒng)總體架構(gòu)設(shè)計................................................................11

4.1總體設(shè)計要求...................................................................11

4.2系統(tǒng)功能、框架構(gòu)成設(shè)計........................................................11

4.3業(yè)務(wù)數(shù)據(jù)邏輯結(jié)構(gòu)..............................................................11

4.4系統(tǒng)網(wǎng)絡(luò)拓?fù)浣Y(jié)構(gòu)..............................................................11

4.5J2EE研發(fā)平臺..................................................................12

4.6Web應(yīng)用服務(wù)環(huán)境.............................................................12

4.7系統(tǒng)流程設(shè)計...................................................................13

4.8搭建部署框架設(shè)計..............................................................13

第5章需求功能分析、性能設(shè)計..........................................................14

5.1系統(tǒng)功能模塊分析...............................................................14

5.1.1使用對象.................................................................14

5.1.2xxxxOA系統(tǒng)..............................................................14

5.1.3A系統(tǒng)...................................................................14

5.1.4B系統(tǒng)...................................................................15

5.1.5C管理系統(tǒng)..............................................................15

5.1.6D管理系統(tǒng)..............................................................15

5.1.7FF系統(tǒng)..................................................................15

5.1.8GG培訓(xùn)系統(tǒng).............................................................15

5.1.9GG基礎(chǔ)數(shù)據(jù)管理系統(tǒng).....................................................15

5.1.10社區(qū)GG管理............................................................15

5.1.11企業(yè)GG(CX)管理系統(tǒng).................................................15

5.1.12AQ統(tǒng)計系統(tǒng)............................................................16

5.1.13其他需求...............................................................16

5.2需求性能分析設(shè)計..............................................................16

5.3需求靈活性分析.................................................................16

第6章穩(wěn)健性、安全性、可擴(kuò)展性等......................................................17

6.1穩(wěn)健性解決方案.................................................................17

6.2安全性解決方案.................................................................17

6.3可擴(kuò)展性解決方案..............................................................17

6.4可操作性解決方案..............................................................18

6.5可維護(hù)性解決方案..............................................................18

6.6開放性解決方案................................................................19

第7章擴(kuò)展性及交互接口................................................................20

7.1與安監(jiān)系統(tǒng)、消防安全等系統(tǒng)交互................................................20

7.2數(shù)據(jù)結(jié)構(gòu)的擴(kuò)展性..............................................................20

7.3需求的可擴(kuò)展性................................................................20

7.4功能模塊的變更與新增.........................................................20

7.5服務(wù)接口的預(yù)留工作............................................................20

7.6其他接口的預(yù)留工作............................................................21

7.7單點(diǎn)登錄的預(yù)留工作............................................................21

7.8手持終端設(shè)備客戶端的預(yù)留工作.................................................21

第8章關(guān)鍵業(yè)務(wù)環(huán)節(jié)解決方案............................................................22

8.1與它系統(tǒng)對接技術(shù)方案..........................................................22

8.2需求迭代解決方案...............................................................22

8.3B的業(yè)務(wù)環(huán)節(jié)...................................................................22

8.4綜合預(yù)警統(tǒng)計...................................................................22

8.5執(zhí)法現(xiàn)場檢查記錄數(shù)據(jù)安全.......................................................22

第9章關(guān)鍵技術(shù)解決方案................................................................23

9.1基本技術(shù)介紹...................................................................23

9.1.1MVC模式.................................................................23

9.1.2Web服務(wù)技術(shù).............................................................23

9.1.3Jquery、ajax技術(shù)........................................................23

9.1.4面向?qū)ο蠹懊嫦蚪M件技術(shù)..................................................23

9.2與外界系統(tǒng)數(shù)據(jù)交互.............................................................23

9.3兼容性解決方案.................................................................23

9.4高性能頁面響應(yīng)解決方案.........................................................23

9.5高并發(fā)解決方案.................................................................24

9.6技術(shù)特點(diǎn)及難點(diǎn)................................................................24

9.6.1工作流管理..............................................................24

9.6.2方便維護(hù)................................................................24

9.6.3友好界面................................................................24

9.6.4安全機(jī)制................................................................25

9.6.5技術(shù)難點(diǎn)................................................................25

第10章系統(tǒng)安全解決方案...............................................................26

10.1物理安全.....................................................................26

10.2網(wǎng)絡(luò)層安全...................................................................26

10.2.1防火墻策略.............................................................26

10.2.2安全檢測系統(tǒng)...........................................................26

10.2.3拒絕服務(wù)攻擊的防范.....................................................27

10.3系統(tǒng)平臺安全..................................................................27

10.3.1用戶認(rèn)證................................................................27

10.3.1.1USBKey...........................................................27

10.3.1.2統(tǒng)一用戶身份認(rèn)證.................................................27

10.3.2統(tǒng)一用戶身份認(rèn)證子系統(tǒng)介紹.............................................27

10.3.2.1用戶管理..........................................................28

10.3.2.2組織機(jī)構(gòu)管理.....................................................28

10.3.2.3系統(tǒng)注冊..........................................................28

10.3.2,4權(quán)限管理..........................................................28

10.3.2.5角色管理..........................................................28

10.3,2,6組管理...........................................................28

10.3.2.7職位、項目權(quán)限管理...............................................28

10.3.2.8選項設(shè)置..........................................................28

10.3.2.9界面設(shè)計示意圖...................................................28

10.3.3操作系統(tǒng)安全...........................................................31

10.3.4應(yīng)用軟件和數(shù)據(jù)庫系統(tǒng)安全..............................................31

10.3.5系統(tǒng)安全管理和系統(tǒng)病毒防范...........................................32

10.3.6訪問控制...............................................................32

10.3.7入侵檢測...............................................................32

10.4安全管理體制.................................................................32

10.4.1網(wǎng)絡(luò)管理...............................................................32

10.4.2設(shè)備管理...............................................................33

10.4.3數(shù)據(jù)管理...............................................................33

10.4.4操作管理...............................................................33

10.4.5項目管理...............................................................33

10.4.6獎懲措施...............................................................33

第11章網(wǎng)絡(luò)系統(tǒng)設(shè)計...................................................................34

11.1基本要求......................................................................34

11.2應(yīng)用設(shè)計......................................................................34

11.3網(wǎng)絡(luò)設(shè)計......................................................................34

11.4網(wǎng)絡(luò)系統(tǒng)安全設(shè)計.............................................................34

11.5存儲設(shè)計......................................................................35

第12章數(shù)據(jù)結(jié)構(gòu)設(shè)計...................................................................36

12.1設(shè)計原則.....................................................................36

12.2結(jié)構(gòu)規(guī)范......................................................................36

12.2.1業(yè)務(wù)數(shù)據(jù)的數(shù)據(jù)結(jié)構(gòu).....................................................36

12.2.2業(yè)務(wù)數(shù)據(jù)的數(shù)據(jù)字典.....................................................38

12.3數(shù)據(jù)交換內(nèi)容..................................................................38

12.4數(shù)據(jù)接口規(guī)范..................................................................38

第13章接口介紹.......................................................................39

13.1數(shù)據(jù)接口設(shè)計..................................................................39

13.1.1接口規(guī)范...............................................................39

13.1.1.1規(guī)范約定.........................................................39

13.1.1.2規(guī)范格式說明....................................................39

13.1.1.3方法命名規(guī)范....................................................39

13.1.1.4Web服務(wù)接口相應(yīng)對象及接口名稱..................................39

13.1.1.5接口安全設(shè)計規(guī)范................................................39

13.1.2接口實現(xiàn)...............................................................40

13.1.3接口調(diào)用...............................................................40

13.2單點(diǎn)登錄預(yù)留接口設(shè)計.........................................................40

13.3與其他安監(jiān)系統(tǒng)接口設(shè)計.......................................................41

13.4與其他機(jī)構(gòu)部門接口設(shè)計.......................................................41

13.5與其他應(yīng)用系統(tǒng)接口設(shè)計.......................................................41

第14章軟硬件環(huán)境設(shè)計.................................................................42

14.1硬件環(huán)境.....................................................................42

14.1.1服務(wù)器硬件環(huán)境配置.....................................................42

14.1.2硬件設(shè)備配置清單.......................................................42

14.2軟件環(huán)境及開發(fā)環(huán)境............................................................43

14.2.1操作系統(tǒng)的選擇........................................................43

14.2.2防病毒.................................................................44

14.2.3文檔管理...............................................................44

14.2.4數(shù)據(jù)庫環(huán)境.............................................................44

14.2.5開發(fā)工具及程序設(shè)計語言................................................44

14.2.6測試工具...............................................................45

14.2.7版本控制工具...........................................................45

14.3測試環(huán)境的軟硬件配置..........................................................46

14.4培訓(xùn)環(huán)境軟硬件配置............................................................47

14.5部署、驗收環(huán)境軟硬件配置.....................................................47

第三部分組織實施方案......................................................................48

第1章標(biāo)準(zhǔn)規(guī)范控制....................................................................49

1.1分析和設(shè)計標(biāo)準(zhǔn)................................................................49

1.2程序設(shè)計標(biāo)準(zhǔn)..................................................................49

1.2.1Java代碼編制規(guī)范......................................................49

1.2.2數(shù)據(jù)及接口標(biāo)準(zhǔn)..........................................................49

1.2.3軟件界面設(shè)計規(guī)范........................................................49

1.2.4數(shù)據(jù)庫設(shè)計規(guī)范..........................................................49

1.3文檔規(guī)范.......................................................................49

1.4項目管理規(guī)范化................................................................50

第2章項目管理........................................................................51

2.1溝通需求分析..................................................................51

2.2項目溝通的方式.................................................................51

2.3溝通信息的收集和歸檔..........................................................51

2.4項目收尾時的溝通..............................................................51

2.5項目溝通管理文檔..............................................................51

第3章項目范圍控制....................................................................52

3.1范圍定義......................................................................52

3.2范圍變更.......................................................................53

第4章實施組織方案及進(jìn)度計劃..........................................................54

4.1實施工期......................................................................54

4.2實施方案細(xì)則..................................................................55

4.3實施組織架構(gòu)及職責(zé)分工.......................................................55

4.3.1雙方職責(zé)分工............................................................55

4.3.2領(lǐng)導(dǎo)組織機(jī)構(gòu)............................................................55

4.3.3實施方組織架構(gòu)..........................................................56

4.4項目進(jìn)度控制及安排.............................................................57

4.4.1定義.....................................................................57

4.4.2進(jìn)度控制范圍.............................................................57

4.4.3各階段任務(wù)執(zhí)行安排表....................................................57

4.5實施各階段進(jìn)度控制............................................................58

4.5.1實施階段進(jìn)度控制表.....................................................58

4.5.2項目研發(fā)進(jìn)度控制詳細(xì)安排表.............................................59

第5章軟件項目研發(fā)計劃................................................................61

5.1研發(fā)計劃目標(biāo)...................................................................61

5.2研發(fā)計劃內(nèi)容..................................................................61

5.3研發(fā)計劃前提..................................................................61

5.4軟件研發(fā)計劃執(zhí)行...............................................................61

5.5軟件研發(fā)計劃驗證和審核.......................................................61

5.6系統(tǒng)研發(fā)進(jìn)度計劃...............................................................61

第6章項目測試方案....................................................................62

6.1方案概述......................................................................62

6.1.1確定工程.................................................................62

6.1.2定義測試策略.............................................................62

6.1.3測試需求.................................................................62

6.1.4估計測試工作量...........................................................62

6.1.5確定資源.................................................................62

6.1.6工程調(diào)度表...............................................................62

6.1.7單元測試計劃............................................................62

6.1.8系統(tǒng)測試計劃............................................................64

6.2功能測試.......................................................................64

6.3數(shù)據(jù)準(zhǔn)確性測試.................................................................66

6.4極限度測試.....................................................................66

6.4.1負(fù)載測試.................................................................66

6.4.2強(qiáng)度測試.................................................................67

6.4.3容量測試.................................................................67

6.5預(yù)留容量要求測試...............................................................68

6.6源代碼測試.....................................................................68

6.7測試結(jié)果和報告.................................................................68

6.8錯誤限度......................................................................69

第7章項目質(zhì)量管理....................................................................70

7.1質(zhì)量保證期.....................................................................70

7.2軟件質(zhì)量管理目的..............................................................71

7.3軟件質(zhì)量管理..................................................................71

7.4軟件配置管理..................................................................71

7.5記錄收集、維護(hù)和保存.........................................................71

7.6管理報表......................................................................71

第8章項目溝通管理....................................................................72

8.1溝通需求分析..................................................................72

8.2項目溝通的方式................................................................72

8.3溝通信息的收集和歸檔..........................................................72

8.4項目收尾時的溝通..............................................................72

8.5項目溝通管理文檔..............................................................72

第9章項目文檔管理....................................................................73

1、軟件類文檔..............................................................................73

軟件需求說明書...........................................................................73

詳細(xì)設(shè)計說明書...........................................................................73

第10章項目風(fēng)險變更管理...............................................................74

第11章軟件糾正措施...................................................................75

11.1目的.........................................................................75

11.2角色與職責(zé)....................................................................75

11.3糾正措施流程.................................................................75

第四部分維護(hù)、售后服務(wù)方案................................................................78

第1章技術(shù)服務(wù)、維護(hù)計劃方案..........................................................79

1.1維護(hù)體制.......................................................................79

1.2組織架構(gòu).......................................................................79

1.3本地資源配置..................................................................79

1.4維保能力.......................................................................79

1.5報修流程框架..................................................................79

1.6業(yè)主方（用戶方）維護(hù)人員培訓(xùn).................................................79

1.7維護(hù)回饋.......................................................................79

第2章售后服務(wù)方案....................................................................80

2.1我公司現(xiàn)有服務(wù)方案............................................................80

2.2售后服務(wù)內(nèi)容...................................................................80

2.2.1驗收前售后服務(wù)內(nèi)容.......................................................80

2.2.2驗收后售后服務(wù)內(nèi)容.......................................................80

2.2.3免費(fèi)維護(hù)期之后的售后服務(wù)內(nèi)容............................................80

2.3售后服務(wù)流程...................................................................80

2.4售后服務(wù)方式...................................................................80

2.5售后服務(wù)機(jī)構(gòu)情況表.............................................................82

2.6售后服務(wù)響應(yīng)..................................................................83

2.6.1售后服務(wù)人員配置響應(yīng)...................................................83

2.6.2售后服務(wù)人員情況表.....................................................83

2.6.3故障等級劃分............................................................84

2.6.4響應(yīng)時間承諾............................................................84

2.7售后服務(wù)承諾.................................................................85

2.8優(yōu)惠條件承諾.................................................................86

第五部分項目小組名單......................................................................87

第1章項目小組人員名單................................................................88

第2章人員簡歷及證書..................................................................