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No.1

PartIIInterview(3minutes)

Nowyouwillseeanadvertisement.

LawnCareandLandscapingProfessionals

?PropertyAssociationMaintenance

OurlawncarecompanyhasbeenprovidingPrograms

exceptionallawnandlandscapingservicesto*TotalLawnMaintenance

residentialandcommercialcustomersthrough-IrrigationSystemInstallationand

outtheNorthwestGAarea.Maintenance

Landscaping

Weunderstandthatcustomersatisfactionstarts*Hardscapes(suchaspaverwalkways

withdependableservices.Wewillbeontimeatandretainingwalls)

yourhomeorbusinessandprovidequality*OutdoorPatios

workmanshiptoeveryproject,everytime.*OutdoorKitchens

*DrainageIssues(installFrenchdrains

orsolvestandingwaterproblems)

Wewouldappreciatetheopportunitytoearn

*OutdoorLighting

yourtrustandbecomeyouronestopforalllawn?SodInstallation

careneeds.*SeasonalLawnMaintenance

(winterize,seed,fertilize)

wnereineuressisorecnen

ProudlytervmgNorthwestGA

for20years

wwWjthomosonbmslandscaDingjCom

II

FREEESTIMATE!!Scott-(423)-596-2587

Task:SupposeyouareworkingwithThompsonBrothersLandscapingandyou

arereceivingapersonwhoisinterestedintheserviceprovidedby

ThompsonBrothersLandscaping.Youwillanswerquestionsfromthe

person.

Contestant:AclerkofThompsonBrothersLandscaping

QuestionMaster:Apersonwhoisinterestedintheserviceprovidedby

ThompsonBrothersLandscaping

No.ofQuestions:6-8

No.2

PartIIInterview(3minutes)

Nowyouwillseeanadvertisement.

SpecialsStarting15%>SO%?ffalreadylowestprices

PARTYPATROL

(413)230-0596

“ToSERVEYOURPARTYNEEDS-

AMw:233HiggySouthampton.MA01073

Website:httD:〃PartvPatrol.a).nr

E-mail:MassPartyPatrol@gmail,DJSERVICES

AVAILABLE

Featuring

DJIntercept\

CallToday!|

POPCORN

1MACHINE.一、口

二BOUNCEHOUSESK工

SNOWCONE

TABLESaCHAIRSMACHINE

BLOW-UP-

WATERSLIDESPARTYTENTSMOVIETHEATER

LOWESTPRICESGUARANTEED

BounceHousesDJServices12#Blow?iipMovieScreen$159

Pricesstartingat$139DJIntercept&KaraokePop8EMachineS19

Pri8sstaringat$219

BlowupWaterSlidesPop8E&MovieScreen$199

PricesstartingatS130Tablas&ChairsSnowConeMachine$49

Watchyourfavoritemovieorthebig

PartyTantsTablesrangingfrom$7-S15

gameinyourownbackyard!

Largetentsrangingfrom$59-$259Chairsrangingfrom$5-$8

PARTYPATROLCALL6:00am-10:00pm7DAYSAWEEK

Wewillplanyourpartyforyou.Wehaveanythingandeverythingyoucanthinkoftomeetyourpartyneeds.Weoffereverything

fromBounceHousesandSlidestoTentsandPartySupplies.Wealsohavetables,chairs,movietheaters,popcornmachines,

snowconemachinesandmuchmore!

CALLAHEADTORESERVEYOURPARTYTODAY!!!

Task:SupposeyouareworkingwithPartyPatrolandyouarereceivinga

personwhoisinterestedintheserviceprovidedbyPartyPatrol.Youwill

answerquestionsfromtheperson.

Contestant:AclerkofPartyPatrol

QuestionMaster:ApersonwhoisinterestedintheserviceprovidedbyParty

Patrol

No.ofQuestions:6-8

No.3

PartIIInterview(3minutes)

Nowyouwillseeanadvertisement.

BladesGarden

Machinery

OurWinterServicePromotionsinviteyoutooverhaulyourgardenmachineryoutofseason,andtake58Thestreet,

advantageofourmoney-savingoffers.Wrecclesham,Famham,

Weofferourcustomers15%offtheworkinglabourongardenmachineryservices.Surrey,GU104QR

ThePromotionisvalidfrom

1stNovemberto1,1February!OurServicedBrands:

OneofthepurposesofthispromotionistoavoidthespringpeaktimeandyoucanstarttheOvwuwood5T1HIJfclEmok

seasonwithatopconditionmachine,withoutstress,forlessprice.ZTIGPkMmCO3aA

Whyisitcrucialtoserviceyourgardenmachinesbeforeorduringwinter?AkKDQMtTOX

漓.

Inthewinterseasonwhenmachineshavealengthydowntime,usuallythereareissueswhenMmaMMQHONDA

andmangmoreI

theyneedtobestartedagain.Asaresultofthat,suddenlyeveryworkshopisbusyandthe

waitingtimeforrepairsandservicesbecomeslonger.

Itisalsoimportanttoservicegardenmachineryinordertomaintainthemanufacturer's

warranty.

BladesGardenMachineryspecialisesinthefollowingareas:

/Petrol&dieselengines

/Lawnmowers/tractors

/AnytypeofpetrolandelectricgardenmachineryInterstedInknowingmore?

>Blades&chainsharpeningMon^ri9*-17?>|Sat9肛14"

/Turfmachines?441252726857

?Buggies(二tlbor.molnarhungarymowers.co.uk

bladesgardenmachinery.co.uk

壁/hungarymowers

Task:SupposeyouareworkingwithBladesGardenMachineryandyouare

receivingapersonwhoisinterestedintheserviceprovidedbyBlades

T/AHungaryMowers.Youwillanswerquestionsfromtheperson.

Contestant:AstaffmemberofBladesGardenMachinery

QuestionMaster:ApersonwhoisinterestedintheserviceprovidedbyBlades

GardenMachinery

No.ofQuestions:6-8

No.4

PartIIInterview(3minutes)

Nowyouwillseeanadvertisement.

PROFESSIONALPROPERTYMANAGEMENTEXPERTISE

Experienceahigherlevelofpropertymanagementservicesfrom

CarolinaPropertyManagementofCharlotte,NC.

Weleaseourpropertiesinjust20daysonaverage-26%FASTERthan

________________________ourcompelitoE________________________

MARKETING:LEASING:

ForleasesignagePropertyvaluationandrentsettingassistance

InternetlistingsonsyndicationwebsitesApplicantscreeningswithOwner'sfinalapproval

(Zillow,Trulia.Realtor.com.RealRentals,HomeFinder.HotPads,Trovit.PropertyshowingswithRENTLYboxesforpropertiestogetshown

Rent,com,LiveLovely,ApartmentFinder,etc.)aswellasonourownimmediately

AdvertizingonlineandinprintLegallycompliantleases

?OnNewslettersandEmailMarketing■Leaserenewals

BroadcastemailstotherealestatecommunityTenantevictionsandmoveouts

Rentcollection

REPAIRS&MAINTENANCE:

PromptcommunicationwithOwnerGENERAL:

NegotiationswithvendorsPreferredmethodofcommunicationwithOwner

?Propertyinspections24/7availabilitytoOwnerandforon-siteemergencies

?Propertymaintenance?Websitewith24/7OnlinePayfortenants

CleanoutsaftertenantsmoveMembersofTheNorthCarolina

?OutsideareaprofessionalcareandlandscapingAssociationofREALTORS?

Wecurrentlyhavethousandsofprospectivetenantsinourdatabase

waitingarentalhomelikeyourr.Contactustolearnmore!

回CAROLINASPROPERTYMANAGEMENT.COM|704.440.0007

Task:SupposeyouareastaffmemberofCarolinaPropertyManagementand

youarereceivingapersonwhoisinterestedintheserviceprovidedby

yourcompany.Youwillanswerquestionsfromtheperson.

Contestant:AstaffmemberofCarolinaPropertyManagement

QuestionMaster:Apersonwhoisinterestedintheserviceprovidedby

CarolinaPropertyManagement

No.ofQuestions:6-8

No.5

PartIIInterview(3minutes)

Nowyouwillseeaposter.

thrive

OPENHOUSEEVENT

Saturday14thNovember

MHIEndCommunityCentre.OldSchoolBmlding.

ChurchUne.MiMEnd,WD38HD

DROPINANYTIMEBETWEEN10amto1pm

ALSOONTHEDAY

Wearelookinqforwardtoseeingyouatthisdrop-ineventand

arethrilledtonavesupportonthedayfromthefollowing

organisations:GETTOKNOWYOURGADGETS

Ifyouownatabletcomputer,smartphoneorsimilar

9LIVESFURNITUREandneedareminderorconfidenceboostabouthowI

touseit——bringitalonqonthedayandspeaktoour

9LivesFurnituresupplieslowcostfurnitureandhouseholditemsexpertsforsomefreeadvice.TherearealsolocalIT■.

throughoutWatford,ThreeRiversandthesurroundingareas.lessonswhicharefree/affordable—askusfor

Anybodycanvisittheirfurnitureshowroomat25WharfLane.

Ricicmansworth,HertfordshireWD3IHA.details.

Tel:019237186669

Email:enquiries@9livesfumiture.org.ukLIVESGASCHECK

Tofindoutmorepleasevisittheirstandattheevent.Furniture

It'stheLaw!Everyyearyourgasappliancesandboiler

needtobeservicedbyaGasSafeRegistered

HERTFORDSHIREFIRE&RESCUESERVICEEngineer.Itonlytakesabouthalfanhour.Pleasekeep

Wehavebeenworkingtogetherpromotinqfiresafetythrough*、yourappointment-besafeandlegal._____________

ourjointFlatOutInitiativeandwiththeSaferNeighbourhoods

OPENALLHOURS

team.Findoutmoreaboutfiresafetyinandaroundyourhome.

Ifyouhaveanemergencyrepairneedoutofoffice

CITIZENSADVICEBUREAUhours,youcanstillcall06009176077andour

emergencyteamwillbehappytohelp.

Meettheteam,getsomefreeadviceandfindoutmoreabout

theadviceserviceinyourarea.GETINVOLVED

Ring03444111444orvisit.ukTherearemanywaysyoucanmakeadifferenceand

getinvolvedwithThrive-comeandchattousatthe

JOBCENTREPLUSeventorvisit

Speaktotheadvisorforinformationaboutwaystoboostyour.uk

chancesoffindingworkortraininginthearea.

FREE

vemandcompleni

ronpcanet

?^??thriveFr??pnzedrawto、

bo?m.snoppinqvoucnei

Task:SupposeyouareoneoftheorganizersoftheOpenHouseEventandyou

arereceivingapersonwhoisinterestedintheevent.Youwillanswer

questionsfromtheperson.

Contestant:AnorganizersoftheOpenHouseEvent

QuestionMaster:Apersonwhoisinterestedintheevent

No.ofQuestions:6-8

No.6

PartIIInterview(3minutes)

Nowyouwillseeanadvertisement.

巴ENT咽?好?

EMPLOYEED£VELOPM£NTTRAINING

WOW!CustomerServiceJeffreyBenjamin(775)337-1600**Don*tworryabout

Develop&DeliverYourUniqueServiceStyleprofits,worryabout

service.”

Thisenlighteningprogramhelpsparticipantsunderstandhowalllevelsoftheorganizationcontributetothe

—ThomasWatson

overallimpressionconveyedto(heconsumer,andi(otlcrsusefulwaystoestablishasuccessfulrelationship.The

programf()cusisonthenecessarytoolstocreateapositiveongoingrelationshipwithcustomersusingproactive,

rebound,problemsolvingandrecognitionstrategies.

EXPEC'T/VriONS:

?Understandhow|MM)rservicedestroysrelationshipsandhowtocreateservice.

?Practicethe6customerseniceimperativesthatarcmostlyneglected.ProgramInto

,Howtode-escalaienegativecustomerserviceexperiences.

AvailableAs:

,Defineproactivestrategicsthatcreatecustomerloyalty.

Break-outSession

EstablishreboundstrategiestorecoverdissatisfiedordifTicultcustomers.ConferenceSpeaking

Cultivateapositiveexperienceforyourselfandyourcustomers.Halt-dayTraining

**JeflreyisespeciallygreatattakingyourspecificissuesandcustomizingatrainingthataddressesitnomatterFull-dayTraining

whatsizeyourdepartment.Heisalsoflexibleandcreativeandwillfindasolutiontomeetingyourneeds.MMaterialsIncluded

—AngelaCovington.TriNctTotalHumanResources

“JefThasworkedwithmystafl'alvariouscompaniesandtremendouslysuccessfulataligninginterests,providing

motivationtoachievegoalsandworkingtomaketeamsmoreproductiveoverall.IwouldrecommendJeff

withouthesitation!M

—TomdeJong,VicePresident.ColliersInternational

“Jeffreyexudespassionineverythinghedoes.Whetheritiscoachingacompanytowardstrategicinitiatives,

hostingnetworkingreceptions,conductinginteniewsorfacilitatingatrainingprogram.0

—PeteParker.ManagingPartner,NPCatalyst

ContactJeffreyforMoreInformation:

(775)337-1600

www.BreakthroughT

Task:SupposeyouareastaffmemberofBreakthroughTrainingandyouare

receivingapersonwhoisinterestedinthetrainingprogramadvertised.

Youwillanswerquestionsfromtheperson.

Contestant:AstaffmemberofBreakthroughTraining

QuestionMaster:Apersonwhoisinterestedinthetrainingprogramadvertised

No.ofQuestions:6-8

No.7

PartIIInterview(3minutes)

Nowyouwillseeanadvertisement.

LAKEOSWEGO1June23,24and25,2019

ITSTIVALOFTHEARTSSUPPORTTHEARTS:VOLUNTEEH

www.lakcwoodYEtcr.urM

WkaXSUerWByow?Wkerado-y&u/fCt?卬。Need/Y&u/I

Likeloplan,organize,workwitholhers/makcEnjoyinteractingwith(hepublic?BeingthefaceoftheFestival?Hereareopportunities

thingshappen?idfybu!

CFADFRSHIPHOSPITAWn-OPIHAT1ONS

迪i

(Eachoftheserolesrequiressometimecommitment,Signupforashitlortwoonour㈣spitaHtyteam.BeahoothsillerAssisivendon*inthe

WorkinsmallgroupatLakewoodCenter(5hrs)or

priortoFestivalaswellasduringFestival.)Park,watchingboothsandchattingwith

?VolunteerTeamLedatGeorgeRogersPark(2hrs)towelcomevisitorswhileartiststakeabreak.

RecruitandcoordinateeffortsofallFestivalattendees,askfordonationsandhandoutFestival

volunteers.Meetingswithinto.

TeamLeads(everyotherTuesday)andContactAudrcBratcher

ContactLizAdamsaudrcbratchcrtagmaiI.com

SteeringCommittee(monthly).clizadainsTurhoima11.com

,NudonalCharityl^a^ueLhisonwithy.tnUion.Greetartists

fdentifyvolunteerneedswithSteering

HostatPatronPreviewPartyinartworkactasrunnersframe

Committee:contactNCI.torequestschedule

Welcomeguestsservewinecheckers(3-4hrsonFather'sDay)

mother-daughterteams.SteeringCommittee

(2-4hrsThursdayevening)ContactKristinDennis

member.

krisiinl984/<i

,GeorgeRogersParkHospitaliUChairContactBonnieCartwnghi

Reemnscheduleirainhospitalityfreetersforlarbona/comcasl.net?Beontheplants/floralTeam

Parkgate.Workwith7Decstoprovideand

Ifinterestedinmoreinformationabouta?Aclas<^€叫forhighschoolorartliteracyplantstorexhibitspaces;conduct

salesdunngFestival(2-3-hrshifts)

leadershiprole.________________exhibit(3-hrshitt)

contactPcstivalco-chairs.ContactKatieBrinkContactAnneVocgtlin

Drs.BillandRickyKorachbnnkk(aloswcgo.k!2.or.usannc\oc54

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