電大一網一平臺《管理英語 2》一體化考試機考形考任務 3-5 題庫答案

國家開放大學電大一網一平臺《管理英語2》一體化考試機

考形考任務3-5題庫答案

形考任務3題庫

一、選擇填空：閱讀下面的對話或句子，從A、RC三個選項中選出一個能填

入空白處的最佳選項。

試題1

一Itmightbeagoodideatoreadsomesimplifiedbooksfirst.

選擇一項：

A.Havethebooksbeensoldout?

B.Whatisaboutthisone?

C.Whatbookswouldyourecommend?

試題2

一Intotal,itshouldbeabout15,000RMBforthethree-daytraining

選擇一項：

A.Howmuchhaveyoubudgetedfbrthetraining?

B.Howlongwillthetraininglast?

C.Howmuchhasthetrainingcost?

試題3

一Everythingisgoingsmoothly.

選擇一項：

A.Iseverythingterrible?

B.Whatdoyouthinkofeverything?

C.Howiseverythinggoing?

試題4

Anyonewhohasworkedhereforoverthreeyearsisforsickpay.

選擇一項：

A.veteran

B.eligible

C.similar

試題5

youpreparecrosstrainingplans,youneedtoconsiderboththecompanybenefits

andtheemployeebenefits.

選擇一項：

A.Although

B.Evenif

C.As

試題6

二、閱讀理解：閱讀下面的短文，根據(jù)文章內容從ARC三個選項中選出一

個最佳選項。

Wanttokeepyourstaffmotivatedaboutlearningnewconcepts?Thequalityandvarietyof

theemployeetrainingyouprovidearekeysformotivation.Reasonsto(offer)

employeetrainingaremany,fromnew-hireoperationaltrainingtointroducinganew

concepttoaworkgrouptoinstallinganewcomputersystem.

(whatever)yourreasonforconductinganemployeetrainingsession,it*scriticalto

developtheemployeetrainingwithintheframeworkofacomprehensive,ongoingandconsistent

program.Thisemployeetrainingprogramisessentialtokeepyourstaffmotivatedaboutlearning

newconceptsand(ultimately)

keepyourdepartmentprofitable.

Acompleteemployeetrainingprogramincludesaformalnewhiretrainingprogramwithan

overviewofthejobexpectationsandperformanceskills(heeded)

toperformjobfunctions.Anewhiretrainingprogramprovidesafundamental

understandingofthepositionandhowthepositionfitswithintheorganizationalstructure.

AnotheraspectofacomprehensiveemployeetrainingprogramiscontinuingContinuing)

education.Thisisanimportantfunctioninordertokeepallstaffmemberscurrentabout

policies,procedures,andthetechnology.

一、選擇填空：閱讀下面的對話或句子，從A、RC三個選項中選出一個能填

入空白處的最佳選項。

試題1

一Aitysuggestionsfortheproject?

選擇一項：

A.Ineedyouradviceonit.

B.Iadviseyoutoputmorehandsinthisproject

C.Thanksforyoursuggestions.

試題2

一ShouldHeaveearliertomonuwmorning?

選擇一項：

A.Yes,it*sbettertoleaveearliertoavoidthemorningtraffic.

B.Yes,youwill.

C.No,youshouldn't.

試題3

一Mtotal,itshouldbeabout15,000RMBfordiethree一daytraining.

選擇一項：

A.Howmuchhaveyoubudgetedforthetraining?

B.Howlongwillthetraininglast?

C.Howmuchhasthetrainingcost?

試題4

Howmanyplayersdoesabaseballteam?

選擇一項：

A.consistof

B.beresponsiblefor

C.setout

試題5

Americanyoungpeoplewouldratheradvicefromstrangers.

選擇一項：

A.get

B.getting

C.got

試題6

Crosstrainingistraininganemployeetodoadifferentpartoftheorganization'swork.

TrainingworkerAtodothetaskthatworkerBdoesandtrainingBtodoA'staskiscross

training.Crosstrainingisgoodfbrmanagersbecauseitprovidesmoreflexibilityinmanagingthe

workforcetogetthejobdone.Ontheotherhand,crosstraininghassomebenefitsforthe

employeesaswell.Itletsthemlearnnewskills,makesthemmorevaluable,keepsthem

stimulatedandreducesworkerboredom.

Crosstrainingcanbeusedinalmostanypositioninalmostanyindustry.Icrosstrainedsome

ofmydesignengineerstogoonfieldinstallationtripsandgetfirsthandknowledgeofhowtheir

designsworked,ordidn'twork,inthefield.Cashierscanbetrainedtostockshelvesandstockers

trainedtocashier.Thisallowsyoutoquicklyopenadditionalregistersifthecustomerqueuegets

toolong.

Asyoupreparecrosstrainingplans,youneedtoconsiderboththecompanybenefitsand

theemployeebenefits.Carefullyselecttheemployeestobecrosstrained.Somepeopleliketo

learnnewthings.Somearemorecomfortablestickingtowhattheyknow.Don*tdecidewhich

employeesarereadyforachangebasedontheirageorperfonnance.

1.Crosstrainingistraininganemployeetodoadifferentjobinadifferentcompany.(F)

2.Crosstrainingisbeneficialnotonlyfbrmanagersbutalsofbremployees.(T)

3.Crosstrainingcanapplytoalmostanypositionandalmostanyindustry.(T)

4.Notallemployeesaresuitabletobecrosstrained.(T)

5.Youcandecidewhichemployeestobecrosstrainedaccordingtotheirage.(F)

一、選擇填空：閱讀下面的對話或句子，從A、RC三個選項中選出一個能填

入空白處的最佳選項。

試題1

一Everythingisgoingsmoothly.

選擇一項：

A.Iseverythingterrible?

B.Whatdoyouthinkofeverything?

C.Howiseverythinggoing?

試題2

一Itmightbeagoodideatoreadsomesin^lifiedbooksfirst

選擇一項：

A.Havethebooksbeensoldout?

B.Whatisaboutthisone?

C.Whatbookswouldyourecommend?

試題3

—Anysuggestionsfortheproject?

選擇一項：

A.Ineedyouradviceonit.

B.Iadviseyoutoputmorehandsinthisproject.

C.Thanksfbryoursuggestions.

試題4

Weneedtocarryoutaproper()ofthenewsystem.

選擇一項:

A.specialist

B.tuition

C.evaluation

試題5

ParticipantshavetheProductivityAnalysisWorksheet.

選擇一項：

A.completing

B.beencompleted

C.completed

試題6

二、閱讀理解：閱讀下面的短文，根據(jù)文章內容從A、B、C三個選項中選出一

個最佳選項。

PPHCandGooseneckaretwoorganizationsthatdosimilarcommunitywork.Eachhashired

anewstaffmembertomakecontactwithandprovideservicestonewparents.

ElainehasacceptedajobwithPPHC.Shehasadegreeinpsychologybuthasneverdonethis

typeofworkbefore.Onherfirstday,aftershowinghertoherdeskandintroducingher

tocolleagues,thedirectorgivesheratownmapandalistofthenamesofthefamiliesshewillbe

responsiblefor,andwishesherluck.Afterlunch,Elainesetsouttocontactthefamilies,worried

aboutwhatshe*11doorsaywhenshemeetsthem.

MarkhasadegreesimilartoElaine*s,andhasjustbeenhiredbyGooseneck.Onhisfirst

day,helearnsthathisjobwillconsistoftrainingforthenextweek.Markspendstwodaysgoing

onfamilyvisitswithexperiencedstaffmembers,anddiscusseswiththemwhattheydidandwhy.

Herole-playssomesituationswithotherstaffmembers,andgetssomedirectinstructionfrom

them.Bythefollowingweek,whenhe*sonhisown,hefeelshehasaprettygoodideaofwhat

heneedstodo,andhowtogoaboutit.Andheknowsthathistrainingwillcontinue.

Whichsituationwouldyouratherbein,beingthrownintothethickofthingswithno

trainingorbeingtrainedtopreparefbrtheworkyou'regoingtodo?

1.WhatarePPHCandGooseneck?()

A.Theyaretwocompaniesthatdosimilarbusiness.

B.Theyaretwoorganizationsthatdodifferentcommunitywork.

C.Theyaretwoorganizationsthatdosimilarcommunitywork.

2.WhichdegreedoesElainehave?()

A.Psychologydegree.

B.Physiologydegree.

C.Sociologydegree.

3.WhichofthefollowingstatementsisTRUEaccordingtothepassage?()

A.Elainehasdonethistypeofcommunityworksoherorganizationdoesn'tprovidestaff

training

B.Markhasaclearideaofhisjobafterthetraining.

C.Markknowshistrainingcomestoanend.

4.HowisMarktrainedtobepreparedforhiswork?()

A.Markspendstwodaysonfamilyvisitswithexperiencedstaffmembersanddiscusswith

them.

B.Markrole-playssomesituationswithotherstaffmembersandgetssomedirect

instructionfromthem.

C.BothAandB.

5.Whatisthemainideaofthepassage?()

A.Theimportanceoftraining.

B.Diflerenttrainingways.

C.Elaine*sandMark*sworkexperience.

一、選擇填空：閱讀下面的對話或句子，從A、B、C三個選項中選出一個能填

入空白處的最佳選項。

試題1

一ShouldIleaveearliertomorrowmorning?

選擇一項：

A.Yes,it*sbettertoleaveearliertoavoidthemorningtraffic.

B.Yes,youwill.

C.No,youshouldn't

試題2

一mtotal,itshouldbeabout15,000RMBfbrthethree-daytraining.

選擇一項：

A.Howmuchhaveyoubudgetedforthetraining?

B.Howlongwillthetraininglast?

C.Howmuchhasthetrainingcost?

試題3

一Everythingisgoingsmoothly.

選擇一項：

A.Iseverythingterrible?

B.Whatdoyouthinkofeverything?

C.Howiseverythinggoing?

試題4

Doeshisabsencetoyourwork?

選擇一項：

A.makeadifference

B.takeallthecredit

C.bringabout

試題5

Thetrainingisositiveresultsonthejobtheyarepresently

選擇一項：

A.broughtabout,doing

B.bringingabout,doing

C.bringingabout,done

試題6

二、翻譯：從以下A,B、C三個選項中選出與英文最適合的中文翻譯。

l.Bythefollowingweek,whenhe'sonhisown,hefeelshehasaprettygoodideaofwhat

heneedstodo,andhowtogoaboutit.()

A.直到跟著的那個星期，他一個人的時候，他感到對于自己需要做什么以及如何開

始做非常清楚。

B.到第二個星期，他一個人的時候，他感到對于自己需要做什么以及如何開始做有

了一個很好的主意。

C.到第二個星期，當他獨立工作的時候，他感到對于自己需要做什么以及如何開始

做非常清楚。

2.Wecan'tpossiblygettheworkdonebyOctober.()

A.十月份前我們不可能做完這項工作。

B.十月份前我們不可能做這項工作。

C.十月份后我們不可能做完這項工作。

3.Whenyoustartajob,youmuststicktoit0

A.一旦你開始了一件工作，你就得持之以恒。

B.一旦你開始了一件工作，他就得緊跟著它。

C.當你開始一件工作的時候，他就得認真做。

4.Willyoubeinvolvedinopeningthenewoffice?0

A你會加入新辦公室嗎？

B.你會參與開設新辦公室的工作嗎？

C.你會被卷入到新辦公室的工作中嗎？

5.Theyhavedisagreementontheplanofcelebratingthefoundingofthecommunity.()

A.他們對公司的成立資金都有不同意見。

B.他們對慶祝公司成立的方案有異議。

C.他們?yōu)榱藨c祝公司成立的方案而爭吵。

形考任務4題庫

一、選擇填空：閱讀下面的對話或句子，從A、RC三個選項中選出一個能填

入空白處的最佳選項。

試題1

YourplanisperfectandIbelievethatitwillbeagreatsuccess.

選擇一項：

A.Yes,itis.

B.Thankyouverymuch.

C.Idon*tthinkso.

試題2

一Letsmakeplanfirstforourevents,shallwe?.

選擇一項：

A.Yes,wedo.

B.OK,let*sdoit.

I*dliketo

題3

Whatkindofeventareyougoingtoplan?

選擇一項：

A.Iamastudent.

B.Abirthdaypartyformybrother.

C.Ireallyloveit.

試題4

Yourlong-termsuccessineventplanningwillbebasedtheexperienceyouhad.

選擇一項：

A.to

B.on

C.of

試題5

Let*sourplan.

選擇一項：

A.start

B.started

C.starting

試題6

二、閱讀理解：閱讀下面的短文，根據(jù)文章內容從A、B、C三個選項中選出一

個最佳選項。

Successfulandmemorableeventsdon*tjusthappen.Organizingandholdinganevent

takesplanning.Whetherit*sananniversary,asportingeventoraretirementparty,andno

matterhowmuchtimeyouhave,yourevent*ssuccessisinthedetails.

Therearesomesuggestionsforyoutoholdasuccessfulevent.Decideuponyourtarget

audience.Thefirstthingisyoushouldknowwhoyourtargetaudienceis.Fromthisalltheother

decisionswillfallintoplaceintermsofformat,content,prices,locationetc.

Makealistofdetails.Whenyouholdanevent,youneedtoconsidereverything,from

lighting,foodserving,transportationtoparkingandsafety.Makingalistwill

ensureyoudon*toverlookthings.

Haveaclearpurpose.Whenyouplananevent,youshouldclearlydefine,itspurpose,

becausethefollowingdecisionshouldsupportit

Donotclash.Checkthecalendar.Don*tclashwithholidaysorpopularvacationtimes.

Knowyourlimitations.Youshouldbeawareofyourweaknesssuchasbudgetortime.Ifyou

decidetoholdaneventinaweek*stime,planfbramorefamiliaraflair.Ifit*sabig

event,prepareseveralmonthsahead.Ifthebudgetissmall,youmayhavetoalotof

do-it-yourselfwork.

1.WhichofthefollowingstatementisNOTtrueaccordingtothepassage?()

A.Toknowyourtargetaudiencefirsthelpsyouplanyoureventbetter.

B.Tocheckthecalendarcarefullywillavoidtimeconflict.

C.Knowthelimitationmeansyoushouldknowtheaudience'slimitation.

2.Whichisnotthefactorofholdingasuccessfulevent?()

A.Aclearpurpose

B.Alistofdetails

C.Ainvitation

3.Accordingtothepassage,whatisthekeyfactortomakeyoureventsuccessful?()

A.Leadership

B.Details.

C.Plentyofplanningtime.

4.Whatisthebesttitlefbrthispassage?()

A.Details-thekeytothesuccessofanevent.

B.Successfulandmemorableeventsdon*tjusthappen.

C.Howtoplansuccessfulevents.

5.Whatisthepurposeofmakinglistofdetails?()

A.Makesurenotoverlookthings

B.Tofollowdecisions

haveaclearpurpose

選擇填空：閱讀下面的對話或句子，從A、B、C三個選項中選出一個能填

試題1

9

willbeheldonthe3rdfloorofShakiratonHotel.

選擇一項：

A.Whenwillyougiveaspeech

B.Doyourspeechstillgoon

C.Whatistheaddressofyourspeech

試題2

一Howdoyouthinkofthethemeofourevent?

選擇一項：

A.It*sprettygood.

B.Ifeelsosorryaboutthat.

C.Pdliketohavesometea.

試題3

一Let*smakeplanfirstforourevents,shallwe?.

選擇一項：

A.Yes,wedo.

B.OK,let*sdoit.

C.Pdliketo.

試題4

Hekeepsonhisfocusonmoney.

選擇一項：

A.make

B.made

C.making

試題5

Theyhavedisagreement_theplanofcelebratingthefoundingofthecommunity.

B.in

c./

試題6

二、閱讀理解：閱讀下面的短文，根據(jù)文章內容從A、B、C三個選項中選出一

個最佳選項。

Successfuleventsdon'tjusthappen-they'retheresultofplanning)

.The(bigge)theevent,thebiggertheplan.JustbecauseChristianeventsareusuallyrun

byvolunteersdoesn*tmeanyoucangetawaywithlessplanning.Themoreeffortyouputin

beforehand,themoresuccessfulyoureventwillbe.Herearethekeyissuesyouneedtothink

aboutwhenplanningyourevent.

1.Chooseaneventpeoplewanttocometo.Youdon*twantpeoplecomingtoyourevent

justbecausethey*resupportingtheirchurch.Youwantthemtocomebecausetheywanttobe

there,becausetheeventissocompellingtheycan*taffordto^niss)it.(whether)it*sa

concertorteachingevent,avisitingspeakeroradramaproduction,makesurethecontentwill

(appealto)thepeopleyouexpecttobethere

一、選擇填空：閱讀下面的對話或句子，從A、B、C三個選項中選出一個能填

入空白處的最佳選項。

試題1

kindofeventareyougoingtoplan?

選擇一項：

A.Iamastudent.

B.Abirthdaypartyformybrother.

C.Ireallyloveit.

試題2

一YourplanisperfectandIbelievethatitwillbeagreatsuccess

選擇一項:

B.Thankyouverymuch.

don'tthinkso.

3

Itwillbeheldonthe3rdfloorofShakiratonHotel.

選擇一項：

AWhenwillyougiveaspeech

B.Doyourspeechstillgoon

C.Whatistheaddressofyourspeech

試題4

Weshouldkeepinmindtiiefeedbackisveryhelpfulforplanningfuture

meetingsandevents.

選擇一項：

A.what

B.that

C.when

試題5

thefeedbackisveryhelpfulforplanningfuturemeetingsandevents.

選擇一項：

A.Get

B.Getting

C.Toget

試題6

二、翻譯：從以下A、B、C三個選項中選出與英文最適合的中文翻譯。

1.Whetherit*sananniversary,asportingeventoraretirementparty,andnomatterhow

muchtimeyouhave,yourevent*ssuccessisinthedetail/)

A.不論是周年慶典、體育賽事或者退休會，也不論你有多少時間，你的活動的成

功在于細節(jié)。

B.不論是周年慶典、體育賽事或者退休會，也不論你有多少時間，你的活動都必

C.不管是周年慶典、體育賽事或者退休會，還是已付出都少時間，你所組織的活

動都要很詳細。

Theyhavedisagreementontheplanofcelebratingthefoundingofthecommunity.()

A.他們對公司的成立資金都有不同意見。

B.他們對慶祝公司成立的方案有異議。

C.他們?yōu)榱藨c祝公司成立的方案而爭吵。

wantallattendeesleavingyoureventtorememberthiskeymessagethatyou've

spentalongtimereinforcing.()

A.你希望所有的參加者離場后都會記得你曾經花了很長時間來強調的這個關鍵的信

息。

B.你希望所有的人離開后都會記得你所傳達的主要信息和要義，而那些正式你長時

間不斷加強和提高的。

C.你想要每個人在參加活動時都記得你花了很久強調的關鍵的信息。

4.Thisinvolvesidentifyingthehigh-levelreasoningbehindyourintentionsfortheevent.()

A.這也包含了此次活動的主要目的和意義。

B.這些都是用來識別此次活動與其他不同活動的主要的區(qū)別。

C.這就包括了弄明白你舉辦次活動目的背后的高層次的推理。

5.1thinkwhatshouldbedoneistocreatemorejobopportunitiesforstudents.Q

A.我認為我們更需要為學生們創(chuàng)造更多的工作機會。

B.我認為我們將來要給學生們更多機會。

C.我認為我們已經給了學生們更多的工作機會。

一、選擇填空：閱讀下面的對話或句子，從A、B、C三個選項中選出一個能填

入空白處的最佳選項。

試題1

Howdoyouthinkofthethemeofourevent?

選擇一項：

A.Ifsprettygood.

B.Ifeelsosorryaboutthat.

C.Pdliketohavesometea.

試題2

一Itwillbeheldonthe3idfloorofShakiratonHotel.

選擇一項：

A.Whenwillyougiveaspeech

B.Doyourspeechstillgoon

C.Whatistiheaddressofyourspeech

試題3

一Whatkindofeventareyougoingtoplan?

選擇一項：

A.Iamastudent.

B.Abirthdaypartyformybrother.

C.Ireallyloveit.

試題4

Thesuccessofoureventistothesponsor.

選擇一項：

A.related

B.based

C.intended

試題5

Thisinvolvesthehigh-levelreasoningbehindyourintentionsfortheevent.

選擇一項：

A.identify

B.identified

C.identifying

試題6

二、□□□□□□□□□□□□□□□□□□□□□□□□□□□uT,,nnncT,,a

UseThese5(of10)TipstoStartYourEventPlanningCareer

Step1-Getexperienceandvolunteeryourtimeindifferenteventservices.Thereareso

manyaspectsofeventsincluding,workingforagraduationevent,asportscompetition,

volunteeringfbrnonprofits,andworkingforanestablishedeventplanner.Yourlong-termsuccess

ineventplanningwillbebasedontheexperienceyouhad.Makesureyouhavesomesolidskills

in:

Verbalandwrittencommunications

Organizationandtimemanagement

Negotiationandbudgetmanagement

Creativity,marketing,publicrelationsandmore

Step2-Moveintoapositionwithsomeresponsibility.Insteadofjustvolunteering,

becomethefundraisingchairfbranonprofit,becomeacateringmanager,ortakeona

lead-planningroleataneventplanningcompany.

Step3-Areyoufamiliarwiththesaying,ifsnotwhatyouknow,butwhoyou

know“Bieventplanning,networkingiskey!Whereveryougo,collectcontactinformationfor

thepeopleyoumeet.

Step4-Createaneventalbum.Showcaseyourworkwithphotos,booklets,and

invitationsoftheeventsyou*veworkedon.Organizeeachpieceinabooktoeasilypresentyour

experienceandeventstories.Mostpeoplearevisualsopaintthepicturefbrthem!

Step5-Whileyou*regainingvaluableeventplanningexperience,youcanalsobecome

acertifiedeventplanner.Joinsometrainingandtrytogetplannercertificationfromsome

institutions.It*salsohelpfultokeepupwithindustrytrendsandestablishcontactswithinthe

industry.

l.Youcanplanasuccesseventifyouhaveexperience.(F)

2.Youwillmoveintoapositionwithsomeresponsibilityonlythroughvolunteering.(F)

3.Networkingisthekeytoeventplanning.(T)

4.Createaneventalbummeanstakingphotosintheevent.(F)

5.Youcanbecomeacertifiedeventplanneraswellwhenyougainvaluableeventplanning

experience.(T)

形考任務5題庫

、選擇填空：閱讀下面的對話或句子，從A、RC三個選項中選出一個能填

入空白處的最佳選項。

試題1

一Whafsyourviewonourquestionnaire?

選擇一項：

A.Pdliketogothere.

B.Withmypleasure.

C.Firstofall.We*dbetterchangeourquestionorder.

試題2

——?

一Twiceaweek.

選擇一項：

A.Howoftendoyouuseourcompany*sproduct

B.Whendidyoubuyourproducts

C.Whatdidyoubuyinourcompany

試題3

一Wouldyoumindfillingthequestionnaireforme?

選擇一項：

A.Noproblem.Justgivemeyourquestionnaire.

B.Sorry,!can,tgothere.

C.Ireallyappreciatethat.

試題4

Youneedtothosequestionnairepapersforyourcompany.

選擇一項：

A.handout

B.handin

C.handon

試題5

Questionnairesareeasyto

選擇一項：

A.analyzed

B.analyze

Cbeanalyzed

試題6

二、閱讀理解：閱讀下面的短文，根據(jù)文章內容從ARC三個選項中選出一

個最佳選項。

Questionnairescanbeasimplewaytogettoknowyouraudience1sopinions.Thoughitis

easytowriteaquestionnaire,youneedalotofskillandexperiencetowriteagoodone.

Luckily,gooddesignskilscanbelearnedinashorttime.

Keepyourquestionnairesimpleandvisuallyattractive

Keepyourquestionnaireshortandsimple.Ashortandsimplequestionnaireismorelikelyto

becompletedandreturned.Itisalsoimportanttomakeyourquestionnaireasattractiveas

possible.Youshouldkeepthefollowingdesignelementsinmind:

Text:Chooseafontstylethatiseasytoread,andmakesurethefontsizeislargeenoughfor

yourrespondentstoread.

Paragraphs:Longparagraphscanbedauntingforreaders,sotrytokeepyourblocksoftext

toahandfuloflines.

Whitespace:Ensurethatthereisspacebetweenquestionsandsectionsanddon*tmake

marginstoosmall.

Keepquestionsbriefandeasytounderstand

Bebriefanddirectwithyourquestions.Donotuseanyunnecessarywordsandphrases.

Briefquestionsthatusesimplelanguageareeasytoreadandunderstand,sotheparticipants

won'tfinditdifficulttafillinthequestionnaire.

Makesurequestionsareintherightorder

Youshouldstartyourquestionnairewithgeneralquestionsandthenmovetospecific

ones.Trytoavoidjumpingbackandforthbetweengeneralandspecificquestions.

Useopen-endedquestionsproperly

Open-endedquestionsmeanrespondentscananswerfreelyusingtheirownwords.They

canprovidemoredetailedinformation,buttheytakemoretimeandefforttoanswerandcanbe

moredifficulttoanalyze.Youshouldnotusetoomanyopen-endedquestionsinone

questionnaire.

Inaword,takingthetimetodevelopawell-designedandparticipant-friendlyquestionnaire

willgiveyouusefuldatathatcanhelpyoumaketherightdecisions.

l.Thequestionnairecontainsfollowingelementsexcept?()

A.Test

B.Paragraph.

C.Address

2.1nordertokeepyourquestionnairevisuallyattractive,youshould()

A.Choosedifferentfontstylesinaquestionnaire.

B.Writelongparagraphsinsteadofshortones.

C.Leaveenoughspacebetweenquestionsandsections.

3.__Youshouldstartyourquestionnairewith^questionsandthenmoveto

ones.()

A.general,specific

B.specific,general

C.short,long

4.Whatcouldbethebesttitleforthispassage?()

A.DesigninganEffectiveQuestionnaire.

B.Questionnaireisthebestwaytocollectdatafrommanypeople.

C.Questionnairebenefitsourlife.

5.WhichofthefollowingstatementsisNOTcorrect?()

A.Questionnairedesignskillscanbelearnedinashorttime.

B.Open-endedquestionscannotprovidemoredetailedinformation,soyou'dbetternot

usetoomanyopen-endedquestionsinonequestionnaire.

C.It*sworthtakingthetimetodevelopawell-designedandparticipant-friendly

questionnaire.

一、選擇填空：閱讀下面的對話或句子，從A、RC三個選項中選出一個能填

入空白處的最佳選項。

試題1

一Thankyouverymuchfbransweringourquestions.Itreallyhelpsourmarketresearcha

lot.

選擇一項：

A.Iamsorrytohearthat.

B.It*smypleasure.

C.Idon*tthinkso.

試題2

一Ourcompanyisdoingacustomerservicequestionnaire.MayItakeyouamoment?

選擇一項：

A.Itdoesn*tmatter

B.Byallmeans

C.Ihavenoidea

試題3

一What*syourviewonourquestionnaire?

選擇一項：

A.I*dliketogothere.

B.Withmypleasure.

C.Firstofall.We*dbetterchangeourquestionorder.

試題4

Ourcompanywillthecustomers*suggestions.

選擇一項：

A.respond

B.respondingto

C.respondto

試題5

face-to-faceinterviews,questionnairesarecheaperfbrcollectingdatafromalarge

numberofrespondents.

選擇一項：

A.Comparedto

B.Comparing

C.Compare

試題6

二、□□□□□□□□□□□□□□□□□□□□□□□□□□□“「□□□“『口

Questionnaires:Advantages&Disadvantages

Everycoinhastwosidesandquestionnairesarenodifferent.Withquestionnaires,the

advantagesoutweighthedisadvantages.

AdvantagesofQuestionnaires

Comparedtofece-to-faceinterviews,questionnairesarecheaperfor

collectingdatafromalargenumberofrespondents.Also,questionnairesareeasyto

analyze,andcomputersoftwarecaneasilycompletedataentryandmaketablesfornearlyall

surveys.Questionnairesarefamiliartomostpeopleasnearlyeveryonehashadsomeexperience

completingone.Questionnairesreducebiaswhentherearenocluestoaffecttherespondents.

DisadvantagesofQuestionnaires

Onemaindisadvantageofquestionnairesisthepossibilityoflowresponserateswhich

reducesourconfidenceintheresults.Anotherdisadvantageistheyprovidelittleflexibilityforthe

respondents.Whafsmore,manytimestherespondentisnotthesamepersonyousentthe

questionnaireto.Finally,questionnairesarenotsuitableforsomepeople.Forexample,a

surveytoagroupofpoorlyeducatedpeoplemightnotworkbecauseofreadingproblems.

1.Theadvantagesofquestionnairearemorethandisadvantages.(T)

2.Questionnaireisthecheapestwayforcollectingdatafromrespondents.(F)

3.Questionnaires