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Unit3CommunicateskillfullyScore:Time:40’PartI.ListeningComprehensionDirections:Thispartistotestyourlisteningability.Itconsistsof4sections.SectionA(4points)Directions:Thissectionistotestyourabilitytogiveproperresponses.Thereare4recordedquestionsinit.Aftereachquestion,thereisapause.Thequestionswillbespokentwotimes.Whenyouhearaquestion,youshoulddecideonthecorrectanswerfromthe4choicesmarkedA,B,CandD.1.A.Holdon,please.B.Yes,heis.C.No,he’snotin.D.Thanks.2.A.Yes,youcan.B.No,youcan’t.C.Hello.MayIspeaktoJones?D.Hello.3.A.Yes,please.B.No,Idon’t.C.Yes,Ilike.D.Yes,Iwould.4.A.Yes,itisright.B.Yousentthewrongmodel.C.No,itiswrong.D.Holdon,please.SectionB(4points)Directions:Thissectionistotestyourabilitytounderstandshortdialogues.Thereare2recordeddialoguesinit.Aftereachdialogue,thereisarecordedquestion.Boththedialoguesandquestionswillbespokentwotimes.Whenyouhearaquestion,youshoulddecideonthecorrectanswerfromthe4choicesmarkedA,B,CandD.5.A.Tositdown.B.Togoaway.C.Tosayagain.D.Toaskforsomething.6.A.Goodpreparation.B.Eyecontact.C.Somejokes.D.Bodylanguage.SectionC(4points)Directions:Inthissection,youwillhearaconversation.Aftertheconversation,thereare2recordedquestions.Boththeconversationandquestionswillbetwotimes.Whenyouhearaquestion,youshoulddecideonthecorrectanswerfromthe4choicesmarkedA,B,CandD.7.A.YZ980.B.YX970.C.YZ918.D.YX917.8.A.Theearphonesheordered.B.Thepostagecost.C.Thefreeearphones.D.Theearphonesheorderedandthepostagecost.SectionD(8points)Directions:Inthissectionyouwillheararecordedshortpassage.ListentothepassageandfillineachblankINNOMORETHANTHREEWORDS.Thepassagewillbereadthreetimes.It’simportanttobean(9)listener,andthatmeansmasteringtwoimportanttools:reflectionofcontentandreflectionof(10).Reflectionofcontentmeansthatyoulistentotheperson,andthen,you(11)whatyouheariswhatyourpartneractuallysays.Reflectionoffeelingsletsyourpartnerknowthatyounotonlyhearwhathesays,butalso(12)whereheiscomingfromemotionally.PartII.Vocabulary&StructureDirections:Thispartistotestyourabilitytoconstructandcorrectmeaningfulsentences.Itconsistsof2sections.SectionA(10points)Directions:Inthissection,thereare5incompletestatements.Youarerequiredtocompleteeachonebydecidingonthemostappropriatewordorwordsfromthe4choicesmarkedA,B,CandD.13.Theteacherwentoutwithoutanything.A.sayB.sayingC.tosayD.said14.YoucanimproveyourEnglishbybooks.A.readingB.readC.readsD.toread15.Youmustgiveup.A.smokeB.tosmokeC.smokingD.smoked16.Allthepeoplelookforwardtothenewmovie.A.watchB.towatchC.watchingD.watches17.Lilyisfondofmusic.A.listeningtoB.hearingC.listentoD.hearSectionB(15points)Directions:Thereare5incompletestatementshere.Fillineachblankwiththeproperformofthewordsinthebrackets.18.Medicineisneeded(urgent)inthisarea.19.Igotthe(confirm)fromthebankyesterday.20.Shehadastressfuljobasasales(represent).21.Themotorbikealwaysmakes(annoy)noise.22.Heexpressedhis(dissatisfied)withtheservicehereceived.PartIII.ReadingComprehensionDirections:Thispartistotestyourreadingability.Youwillfind2tasksforyoutofulfill.Youshouldreadthereadingmaterialscarefullyanddothetasksasyouareinstructed.Task1(10points)Directions:Afterreadingthefollowingpassage,youwillfind5questionsorunfinishedstatements.Foreachquestionorstatementthereare4choicesmarkedA,B,CandD.Youshouldmakethecorrectchoice.Effectivecommunicationisanessentialcomponentofhumanrelationships.Learningandpracticingeffectivecommunicationtechniquesiswellworththetimeandeffort,resultinginstrongerinterpersonaltiesandgreaterrelationship.Oneofthemostbasiccomponentsofeffectivecommunicationistheabilitytocommunicateneedsandfeelingsclearlywithoutcreatingdefensivenessintheotherparty.Onewaytoachievethisistouse“Imessages”and“Ifeel”statements.“Iamhavingtroubledealingwithmyanxietyaboutourfamily’sspendinghabitsandmyworriesarekeepingmeawakeatnight”isan“Imessage”inwhichthespeakerdescribestheproblemwithoutaccusingorplacingblame.“IfeeltakenforgrantedwhenIfinddirtydishesonthetableandwettowelsonthebathroomfloor”isan“Ifeel”statement,simpleandstraightforward.
Nonverbalcuessuchasfacialexpressions,bodylanguageandhandgesturesalsoplayanimportantroleineffectivecommunication.Justasabadlychosenwordoraraisedvoicecanupsetalistenerandclosethedoortofurtherdialogue.Onewaytoensurethatnonverbalsignalsdon’tdestroycommunicationistoremaincalmandavoidbecomingoverlystressedduringadiscussion.
23.Weuse“Imessages”and“Ifeel”statementsinorderto.A.communicateneedsclearlyB.communicatefeelingsclearlyC.avoidcreatingdefensivenessD.alloftheabove24.NonverbalcuesincludethefollowingsEXCEPT.A.facialexpressionsB.bodylanguageC.spokenlanguageD.handgestures25.Whichofthefollowingiseffectivecommunication?A.Itoldyoutoputallthethingshere.B.IfeeldisappointedwhenIfindthingsinthewardrobe.C.Idislikethewayyouspendmoney.D.Irepeatedatleasttentimes.26.Whatisthemeaningofunderlinedword“Nonverbal”?A.Orallanguage.B.Writtenlanguage.C.Words.D.Withoutwords.27.Thepassageismainlyabout.A.effectivecommunicationtechniquesB.bodylanguageandgesturesC.“Imessages”and“Ifeel”statementsD.componentofhumanrelationshipsTask2(10points)Directions:Thefollowingisanapologyletter.Afterreadingit,youarerequiredtoanswerthefollowingquestions..DearMissSteven,Thankyouforyourletterdated13June.IamterriblysorrytoknowthatyourrecentpurchaseofourJoeMeatSoupdidnotcontainthestatedcarrot.Idoapologiseforthis.Wetryveryhardtomakesurethatallourproductsarewellpreparedandofhighqualities.Butobviouslyonthisoccasionsomethingwentseriouslywrong.Ihavepassedthedetailstothesalesdepartment.Theyareinvestigatingthiserrorandwillcontactoursuppliertomakesurethiswillnothappenagain.I’mpleasedtoenclosea$20voucherascompensation.Idohopeyouwillcontinuetobeourvaluedcustomer.YourssincerelyDirectorofCustomerDepartmentMartinSimpson28.WhendidMissStevensendthecomplaintletter?29.What’sthematterwiththesoup?30.Whatisthesalesdepartmentdoing?31.WhatwillMissStevengetascompensation?32.WhichdepartmentisMartinSimpsonfrom?PartIV.Translation(15points)Directions:ThispartistotestyourabilitytotranslateEnglishintoChinese.EachofthetwosentencesisfollowedbythreechoicesofsuggestedtranslationmarkedA,BandC.Makethebestchoice.Fortheparagraphnumbered35,writeyourtranslationinthecorrespondingspace.33.Allshewantedwasaninterestedlistener.A.所有她想要的只是一個有趣的聽者。B.所有她想要的只是一個感興趣的聽者。C.所有她想要的只是一個興趣愛好者。34.Don’tunderestimatethepowerofasympatheticear.A.不要低估力量的、同情心的耳朵。B.不要低估同情心耳朵的力量。C.不要低估富有同情心傾聽的力量。35.That’sreallyallofuswantwhenweareintrouble.Thisisfrequentlywhatanannoyedcustomer,adissatisfiedemployee,orahurtfriendwantsaswell.PartV.Writing(20points)Directions:Thispartistotestyourabilitytodopracticalwriting.Youarerequiredtoreadthefollowingapologyletterandcompleteitwiththesentencesgiven.Sentences:Iapologiseagainforthismistakeandtheinconvenience.I’msosorrythatamistakewasmadewithyourorder.WewillcredityouraccountDearMrJohnson,Thanksforyouremail,and(36).Thiserrorhappenedbecauseofstaffshortageduringthisbusyseason,andalsowehavesenttoyou20copiesofthecorrectlines.Tomakeitup,(37)withtheinvoicedvalueofthebooksandcostofreturnpostage.(38)Sincerelyyours,LindaLeeUnit3CommunicateskillfullyKeyPartI.ListeningComprehensionSectionA1.A2.C3.A4.BSectionB5.C6.BSectionC7.A8.DSectionD9.active10.feelings11.makesure12.understandPartII.Vocabulary&StructureSectionA13.B14.A15.C16.C17.ASectionB18.urgently19.confirmation20.representative21.annoying22.dissatisfactionPartIII.ReadingComprehensionTask123.D24.C25.B26.D27.ATask228.13June.29.Thesoupdidnotcontainthestatedcarrot.30.They’reinvestigatingthiserror.31.A$20voucher.32.CustomerDepartment.PartIV.Translation33.B34.C35.這正是我們所有人在陷入困境時所需要的。同樣,也是苦惱的客戶、不滿的雇員和受傷的朋友們時常需要的。PartV.Writing(36)I’msosorrythatamistakewasmadewithyourorder.(37)Wewillcredityouraccount(38)Iapologiseagainforthismistakeandtheinconvenience.Unit3CommunicateskillfullySectionADirections:Thissectionistotestyourabilitytogiveproperresponses.Thereare4recordedquestionsinit.Aftereachquestion,thereisapause.Thequestionswillbespokentwotimes.Whenyouhearaquestion,youshoulddecideonthecorrectanswerfromthe4choicesmarkedA,B,CandD.MayIspeaktoMrHampson?Hello!CanIhelpyou?Wouldyouliketoleaveamessage?What’swrongwiththeorder?SectionBDirections:Thissectionistotestyourabilitytounderstandshortdialogues.Thereare2dialoguesinit.Aftereachdialogue,thereisarecordedquestion.Thedialoguesandquestionswillbespokentwotimes.Whenyouhearaquestion,youshoulddecideonthecorrectanswerfromthe4choicesmarkedA,B,CandD.5.W:Ifeelabitblue.M:Ibegyourpardon?Q:Whatdoesthemanwantthewomantodo?6.M:Howdoyoukeepcalmwhenyoudoapresentation?W:Goodpreparationandsomejokes.Buteyecontactisthebestwayforme.Q:Whatisthebestwayforthewomantokeepcalmwhendoingapresentation?SectionCDirections:Inthissection,youwillhearaconversation.Aftertheconversation,thereare2recordedquestions.Boththeconversationandquestionswillbesp
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