當(dāng)代商務(wù)英語(yǔ)聽(tīng)說(shuō)教程學(xué)生用書(shū)2（第二版）課件：This is our new showroom

123Part1PracticalListening&Speaking4Part2BusinessSpeakingPart3ListeningPracticePart4FunListeningUnitGoalsDescribingaproductintheshowroomExplainingthecatalogueUnderstandingpersonalspaceUnderstandingpublicsignsPart1AWordstudyWorkwithyourpartnertofillintheblanksusingthewordsontheleft.Listenandcheckyouranswers,andthenfollowtherecording.Thesearethe.Theyare＄300each.(2)Thesearethe.Theyare＄500each.(3)Whydoyouthinkyourproductsarebetter?Whataretheir?(4)Ihaveseveralaboutthehotelroom.First,it’sverynoisy.Icouldnotsleepatalllastnight.(5)Thispairofshoesisvery.Youcanwearthemforalongtime.budget______luxury______selling______complaints__________durable_______sellingpointsdesignfinecraftsmanshipcustomizedservicesquotationcomplaintsdurableshippingtimeunitsones____ones____points_____AWordstudy(6)I’mafraidyourisabithigh.Couldyougiveusthelowestone?(7)Thischairisofthelatest.It’sverypopularwithcustomers.(8)CouldIthismodelyou?It’sthelatest.(9)Doyouprovide?I’mafraidwhatweneedisabitdifferentfromwhatyouhavehere.customized__________quotation________design______sellingpointsdesignfinecraftsmanshipcustomizedservicesquotationcomplaintsdurableshippingtimeunitsrecommend__________to__services_______AWordstudy(10)Wecanproduce600permonth.(11)Ourproductsarefamousfortheir.Pleasetakealookatthisone.It’sverycarefullymade.(12)Whatabout?Whencanyoudeliverthegoodstous?(13)Pleasehavealookatthese.Theyareverywellmade.brochurestandsbudgetonesluxuryonesrecommend...tofine____units____craftsmanship____________shipping________time____stands______brochure________BFunctionallisteningTaskOne(Describingaproductintheshowroom):Listentotherecordingandfillintheblanks.Peg:Thiswayplease.Thischairisthelatestmodel.Sam:(1)Sowhatarethesellingpointsofthismodel?Peg:It’sdesignedintheGermanstyle.(2)Ithasgotfinecraftsmanship,andthequalityofthematerialisexcellent.Sam:(3).What’sitmadeof?Peg:

It’smadeofrealwood.Sam:

Andwhereisitproduced?Peg:

It’sproducedin(4)Itlooksgood____________It’ssimpleandmodern____________________ourGuangzhouFactory_____________________Ilikethestyle_____________BFunctionallisteningSam:Canyouprovidecustomizedservices?Peg:Yes,certainly.Wecanproduceallkindsofchairsaccordingtocustomers’requirements.?Sam:Howlongisyourwarrantyperiod?Peg:Ourwarrantyperiodis5years.Bytheway,I’dliketotellyouthat(5)fromourcustomers.Ourproductsareverydurable.Sam:Whataboutthedeliverytime?Peg:Itdependsonthesizeofyourorder.Ifyouorder200unitsofthismodel,wecanfinishproducingthemwithintwoweeks.Includingtheone’monthshippingtime,(6)thegoodstoyourcompany.weseldomhavecomplaintsaboutquality____________________________________itwilltake45days_________________todeliver________BFunctionallisteningSam:OK.CouldIhavealookatotherproducts? Peg:

Sure.Couldyoucomethisway,please?BFunctionallisteningTaskTwo(Explainingthecatalogue):Listentotherecordingandcheck(√)

TrueorFalse.ScripTrueFalse(1)Thebuyerisnotinterestedinchairs.(2)Thebuyerwouldlike20budgetbrochurestandsand30luxurybrochurestands.(3)Thebuyerwouldlike10unitsofBS123Workstation.(4)Thesellerwillsendtheirlowestquotation

tothebuyerby6January.√√√√ScriptSam:Thankyouforshowingmearoundtheshowroom.Peg:You’rewelcome.Shallwehavealookatthecatalogue?Whichproductsareyouinterestedin?Sam:Couldyouturntopage3?I’minterestedinthesethreechairmodels.I’dlike50unitsforeachmodel.Peg:Letmewritedowntheproductnumbers.Whataboutthebrochurestandsonpage5?Howmanywouldyoulike?Sam:OK.Iwouldlike20budgetonesand30luxuryones.Peg:I’venotedthemdown.OK,let’scometotheworkstationsonPage7.Thesearethemodelsyou’vejustseenintheshowroom.Sam:Yes,theylookattractive.Peg:CouldIrecommendBX123toyou?Thoughit’sabitmoreexpensivethanothermodels,itsstyleisperfectforyouroffice.Sam:OK,I’dliketohave10unitsofBX123.Peg:Isthereanythingelse?Sam:No,that’sallforthemoment.Whencouldyougiveusaquotationfortheseproducts?Peg:WecansendyouaquotationbyJanuary4th.Sam:That’sgreat.Thankyouforyourhelp.Peg:Mypleasure.CLanguagecheckM:Whataretheselling(1)

ofthismodel?F:Ithasgotfinecraftsmanship,andithasareasonablepriceand

excellentquality.It’sgreat(2)

formoney.

Workwithyourpartnertocompletethefollowingconversations,andthenlistenandcheckyouranswers.points______TaskOne:DescribingproductsTalkingaboutthesellingpointsvalue_____CLanguagecheckM:What’sitmadeof?F:It’s

(3)ofimportedmetal.It’svery

strong.

made_____TalkingaboutrawmaterialsTalkingaboutmeasurementsM:WhatareitsmeasurementsF:Themeasurementsare204cm(4)

100cm.M:Whatabouttheheight?F:Theheightis250cm.by__CLanguagecheckM:(4)isitproduced?F:It’sproducedinourGuangzhoufactory.Where______TalkingabouttheproductionplaceTalkingaboutthecustomizedserviceM:Canyouprovidecustomizedservice?F:Yes,wecanproduceallkindsof(6)accordingtocustomers’requirements.models_______CLanguagecheckM:Whataboutdeliverytime?F:Ifyou(7)

200units,wecanfinishproducingthemwithin3weeks.Includingtheone’monthshippingtime,itwilltake50daysto(8)

thegoodstoyourcompany.Talkingaboutthedeliverytimeorder_____deliver______CLanguagecheckM:Thankyouforshowingmearoundtheshowroom.F:You’rewelcome.Shallwehavealookatthe(1)?Whichproductsareyouinterestedin?M:Couldyou(2)

topage3?I’minterestedinthesethreechairmodels.I’dlike50unitsforeachmodel.F:Letmewritedownthe(3)

numbers.Whataboutthebrochurestandsonpage5?Howmanywouldyoulike?M:OK.Iwouldliketwenty(4)

onesandthirtyluxuryones.Askingthecustomer’spreferenceTaskTwo:

Explainingthecataloguecatalogue_________product_______budget______turn____CLanguagecheckF:CouldIrecommendBX123toyou?Itsstyleis(5)

foryouroffice.(WouldyouliketohaveBX345?It’sverypopularwithcustomers.)

M:OK,I’dliketohave10unitsforBX123.Recommendingproductsperfect______PromisingtosendaquotationF:Isthereanythingelseyou’dlike?M:No,that’sallforthe(6).Whencouldyougiveusaquotation(7)theseproducts?F:wecansendyouaquotationbyJanuary4th.moment________for___CLanguagecheckBX123ismuchcheaperthanBX234.It’s(1)

convenienttousethanthatone.It’slighterthanthatone.Ithasa(2)

warrantythanthatone.Ithasa(3)deliverytimethanthatone.Thisthingisalot(4)

tousethanavideocamera.Thisonehasthelowestprice.Askingthecustomer’spreferenceTaskThree:

Comparingproductsshorter______easier_____longer______more_____DControlledpracticeYouaretheseller,andyourpartneristhebuyer.Makeadialoguebasedonthefollowingprompts（提示）.Listentotherecordingofamodelanswer,andthenfollowit.YOUSellingpointsofthismodel?Productionmaterial?Length

(長(zhǎng)度)?Width

(寬度)?Height

(高度)?YOURPARTNERExcellentcraftsmanship.Durable.Realwood.150cm80cm100cmYOUCustomizedserviceTheplaceofproduction?Warrantyperiod?Deliverytime?YOURPARTNERYesOurShanghaifactory3years30daysScriptScriptF：Whatarethesellingpointsofthismodel?M：Ithasexcellentcraftsmanship,andit’sdurable.F：What’sitmadeof?M：It’smadeofrealwood.F：Howlongisit?M：It’s150cm.F：Howwideisit?M：It’s80cm.F：Howhighisit?M：It’s100cm.F：Doyouprovidecustomizedservice?M：Yes,wedo.F：Whereisitproduced?M：It’sproducedinourShanghaifactory.F：Howlongisyourwarrantyperiod?M：Ourwarrantyperiodis3years.F：Whataboutdeliverytime?M：Ourdeliverytimeis30daysfromthereceiptofyourorder.EBusinesscultureWorkwithyourpartnertoanswerthefollowingquestions.Thenlistentotherecording,andfillintheblanks.(1)Doyoueverfeelangrywithsomeonewhostandstooclosetoyou?(2)

Doyoufeelcomfortablewhensomeoneonthebusshoutsintohismobilephoneorthecolleaguesittingnexttoyouusessomestrongperfume（香水）youdon’tlike?(3)

Howdoyouunderstandpersonalspace?EBusinesscultureUnderstandingPersonalSpaceWherewesit,orhowclosewestandtootherpeoplewhenwetalk,canbevery(1)

oneculturetoanother.Thisisbecausepeoplehavedifferentpersonalspace.AmericansgenerallyprefermorepersonalspacethanpeopleinMediterraneanandLatinAmericancultures.American(2)

usuallypreferabout(3)

feetbetweenspeakerswhentalking.However,comfortable(4)“”forLatinAmericansisaboutoneandahalffeetawayfromtheotherperson.differentfrom_____________business________people______talking______space_____three_____Thedistancebetweenspeakersalsodependsontheir(5).EdwardHall,anexpertinAmerica,describedthedifferentdistancesbetweenpeoplewhentheyaretalking.He(6)

fourkindsofdistances(7)

peopleofdifferentrelationships：A.closefriends(15cmto45cm);B.goodfriends(45cmto120cm);C.acquaintances（熟人）(1.2mto3.5m);D.publicdistance(over3.5m).Hesaidthatdifferent(8)

havedifferentdistancesofpersonalspace.relationship__________for___provided________cultures_______Ifyoustandtoo(9)

toortoo(10)

awayfromsomeone,youmightgivethewrong(11).Forexample,somepeoplemightstandbacktomake(12)

.Theyareonlymovingintotheircomfortablepersonalspace,buttheotherpersonmightthinkthisis(13).Whatcanyoudo?Ifyoudon’tknowaboutsomeone’scustoms,(14)

yourown.Butwatchhowtheotherperson(15).Itprobablywon’tbeverylongbeforeyoucangetanideaaboutthatperson’scomfortablepersonalspace.unfriendly_________follow______moves______space_____more_____close_____far___idea____APairworkTaskOne:WorkwithyourpartnertomatchtheexpressionsinPartAwiththoseinPartB.Usethematchedexpressionstodescribeyourproductstoyourpartner.Part2themostcompetitive（有競(jìng)爭(zhēng)力的）(2)thelowest(3)thelongest(4)thelatest(5)theshortest(6)thebest(7)thefastest(8)thewidestA.warrantyperiod(money-backguarantee).B.customizedservice(quality).C.deliverytime.D.service.E.model/design.F.rangeofproducts.G.price.H.quotation.(1)—G;(2)—H;(3)—A;(4)—E;(5)—C;(6)—B;(7)—D;(8)—FTaskTwo:Herearesomeusefulexpressionsfromthisunit.Putthewordsincorrectorder.ThenStudentAasksthequestionsontheleft,andStudentBanswersthequestions.Afterthepractice,changeroles.(1)points/are/What/the/this/

selling/of/model?(2)of/What’s/made/it?(3)its/What/measurements/are?(4)produced/is/Where/it?(5)customized/provide/Can/you/service?(6)about/What/time/delivery?(7)the/you/recommend/Could/best/one/to/us?(8)When/give/could/you/us/a/for/products/quotation/these?A.Whatarethesellingpointsofthismodel?B.What’sitmadeof?C.Whatareitsmeasurements?D.Whereisitproduced?E.Canyouprovidecustomizedservice?F.Whataboutdeliverytime?G.Couldyourecommendthebestonetous?H.Whencouldyougiveusaquotationfortheseproducts?YouworkforacompanyinSingapore.YouwanttosendanimportantdocumenttoaveryimportantcustomerinThailand.Thedocumentmustarrivebeforenoonthenextday.Whichofthefollowingthreeservicesshouldyouuse?Discusswithyourpartner.BRoleplayA：Whichserviceshouldweuse?B：IthinkNTNisthebestbecauseit’scheaper(thecheapest).NTNExpressRoadExpress：1-/2-3or4-dayserviceToanycountryinS.E.AsiaWeguaranteethecheapestprice!Callnow：9865534.BRoleplayDeliveryForceA4sizefrom＄5010pick-uppointsinSingaporeGuaranteednext-daydelivery(withinofficehours9a.m.–6p.m.)MostdeliveriesbeforenooninmajorcitiesTel：3455633RoyalStarCollectinganddeliveringdocumentstothedoorGuaranteednext-daydeliverybefore10a.m.3-dayeconomyservicealsoavailablePricesstartat＄90.Tel：4334522AListeningfocusTaskOne:Lookattheroadsignsbelow.Listenandmatcheachsignwithwhatyouhear.Writeinthebracketstheletterandthenameofthesign.Part3PublicSigns(A.Sign)Stop____(B.Stop

Sign)Ahead______(C.School

Sign)Crossing________ScriptAListeningfocusPart3(D.TurnSign)(E.No

Sign)Entry_____NoLeft_______(F.No

Sign)Through________(G.CycleRoute

Sign)Ahead______(H.Roundabout

Sign)Ahead______AListeningfocusPart3(I.Maximum

Sign)SpeedLimit___________(J.Go

Sign)Straight_______AListeningfocusPart3Script1.Whenyouseethesign,youcan’tturnleft.

(D.NoLeftTurnSign)2.Itisaregulatorysignforstop.(A.StopSign)3.Itisanothroughsign.(F.NoThroughSign)4.Itisasignwhichmeansthereisaroundaboutahead.(H.RoundaboutAheadSign)5.Itisanoentrysign.(E.NoEntrySign)6.Itisastopaheadsign.

(B.StopAheadSign)7.Thesignindicatesthemaximumspeedallowedbylawonaparticularpieceofroad.(I.MaximumSpeedLimitSign)8.Thesigntellsyouthatthereisacyclerouteahead.(G.CycleRouteAheadSign)9.Itisaschoolcrossingsign.

(C.SchoolCrossingSign)10.Whenyouseethesignyoucan’tstop,youmustgostraight.(J.GoStraightSign)TaskTwo:Lookatthefollowingmiscellaneoussigns.Listenandmatcheachsignwithwhatyouhear.Writeinthebracketstheletterofthesignandthenameofthesign.AListeningfocusAListeningfocus1.Informationsignisusuallyseenatairports,trainstationsandotherpublicplaceswhereyoucanaskforinformation.

()2.Thisisanosmokingsign.Cigarettesmokingisnotpermittedwherethissignisposted.

()3.WarningSignwarnsyouofadangerousroadahead.

()4.Noswimmingsignsareputwhereoccasionalundercurrentsareactive.

()5.Thisisawetfloorsign.Youcanseeitinfrontofabuildingonrainydays.

()D.InformationSign

F.NoSmokingSign

A.WarningSign

I.NoSwimmingSign

K.WetFloorSign

AListeningfocus6.ThisisaRecreationalandCulturalInterestSign.Ittellsyouthereisacinema,museumoranentertainmentcenteraround.

()7.Nolitteringsignremindsyounottolitteranythingaround.

()8.ConstructionSignswilltellyousomethingisunderconstructionwhichmaybringyouinconvenience.()9.Thisisarestroomsign.Arestroomisaroomwithatoiletinit,especiallyinapublicbuilding.()10.PetsonLeashSigntellsthatpetsshouldbekeptonaropewhentheyareout.()

B.RecreationalandCulturalInterestSign

J.NoLitteringSign

C.ConstructionSign

G.RestroomSign

E.PetsonLeashSign

AListeningfocus11.Awetpaintsignusuallyremindsyoutobecarefulofthewetpaint.()12.Thisilluminatedsignwillbehungaboveadoorwayindicatingafireexit.Theyareoftenseeninhotels,cinemas,officesandotherpublicplaces.()L.WetPaintSign

H.FireExitSign

BDictationTaskOne:Listentotheshortpassagetwiceandfillintheblankswiththemissingwordsorsentences.BDictationProductProductis,ofcourse,thething(orservice)thatyouhavetooffertothe(1).Thereareanumberofthingsabouttheproductyoushouldevaluate.

(2)

.ProductDescription

Itiscriticaltobeabletosayinoneclearsentencewhyyourproductisperfectfora(3)

andwhatitdoesbest.“To(4),productnameisthetypeofproductthatperformsthistask.”customers_________Itisimportanttounderstandyourproductfromthecustomerspointofview_________________________________________________________________specificbuyer____________targetaudience_____________BDictationFunctionality,Features&BenefitsInordertobegintounderstandtheproductfromacustomer’spointofview,listthefunctionality,thefeatures,and(5)

thatproducthas.Listfunctionalityandfeaturesthatcould(6).Prioritizeeachforthetargetmarketormarketsegmentsto(7)

thedevelopmentoftheproductgoingforward.(8).thebenefits__________beadded________determine_________Thislistwillbeusedinpositioningtheproduct_________________________________________TaskTwo:You’regoingtohearfivesentences.Repeateachsentenceyouhear.Thenlistenagainandwritedowneachsentence.Checkyouranswerwhenyoulistenforthethirdtime.Inyoure-store,alwaysincludesearchablekeywordsinproductdescription.(1)_______________________________________________________Whendescribingyourproduct,rememberthethreeC’s：compelling,concise,andcorrect.(2)_________________________________________________________________Yourdescriptionshouldnotmerelybeablandspecificationofyourproduct.(3)_______________________________________________________BDictationItshouldbedefinedintermsofwhatexactlyyouareprovidingyourcustomers.(4)__________________________________________________________Lookatyourdescriptioncarefullyandaskifitistemptingenough.(5)________________________________________________BDictationCConversationsTaskOne:Listentotheconversationandchoosethebestanswertoeachquestion.Conversation1(1)Whatistherightpositionofthecarsintheshowroom?◆Lancia;●Mini;■Citroen;★VolvoA.B.

D.C.CConversationsConversation1(2)Whichcaristhemostexpensiveoneaccordingtotheconversation?A.TheMini.B.TheCitroen.C.ThePeugeot.D.TheToyota.CConversationsConversation1(3)WhichfeatureofthecarsisNOTmentionedintheconversation?A.Energysaving.C.Price.D.Color.B.Nationality.CConversationsConversation1(4)ThewomandoesnotchoosetheMinibecauseit

.isexpensiveC.coststoomuchoilD.doesn’thavearadioB.istoosmall(5)Thewomanisprobablyinterestedin

.B.theredToyotaC.theLanciaD.thePeugeotA.theblackToyotaTaskTwo:Listentotheconversationagainandwritethewordsyouhearintheblanks.CConversationsM:

Goodafternoon,Madam.WhatcanIdoforyou?F:

I’minterestedinbuyingacar.M:

Doyouhave(1)?F:

Notreally.ButIthinkitshouldbeenergysaving.M:

HowabouttheMini(2)

betweentheLanciaandtheVolvo?Itcosts＄2,830andischeap(3)

:

itdoes38milespergallon.Orthere’stheCitroen,behindtheMini.Itisevencheapertorun:

itdoes45milespergallonandcostsonly＄2,070.It’snot(4)

though,itonlydoes69milesperhour.anypreference_____________overthere_________torun______veryfast________CConversationsF:

(5)

theMiniandtheCitroenaretoosmall.I’vegot

(6).Isn’tthereanythingbigger?M:

Well,there’stheToyotaoverthere,totheleftofPeugeot.It’s(7)andcheaptoruntoo,costing＄3,040.Itdoesonly36milespergallonanditalsohasa(8)

radio.F:

Well,I’ll(9)

.Andwhatcolorareyouoffering?Idon’tlikeblazingred.M:

Oh,yes.Wealsohaveintenseblackandrainforestgreenfor

(10).F:

Um,IthinkI’dliketoseetheblackone.I’mafraid_________verycomfortable_______________threechildren____________built-in_______considerthat____________thismodel_________Conversations2TaskOne:

Listentotheconversationandfillinthechartwiththemissinginformation.ScriptProductnameTwovarietiesintroducedMaterialusedBurninghoursMinimumorderLengthofshipdateand,

withinitorhourspiecesdaysCraftcandles____________Aromatherapycandles____________________ice-creamcandles________________Transparentjelly_______________lifelikefruit___________1,000_____ten___25___80___TaskTwo:

Listentothepassageagainandmatchthequestionswiththeresponses.Fisthesalesperson,whileMisthecustomer.(1)That’simpressive.(2)What’stheminimumorder?(3)Yes,longenoughforseveralromanticoccasions,right?(4)Sure.Thisisit.(5)Right,theyareakindofgelcandles.M:

CanIhavealookatyourcatalogue?F:

M:

Um,burningapproximately25hours...F:

M:

F:

1,000pieces,andit’sthesamewithalltheothermodels.M:

Well,theice-creamcandleslooklikerealice-creams.F:

M:

Theylight80hours,evenlongerthanaromatherapycandles.F:

(4)___(3)___(2)___(5)___(1)___ScriptF:

Ourcompanyisaprofessionalmanufacturerofcraftcandles,whicharepopularamongmanyclientsabroad.Weproducethreemainseriesandmorethan300varieties.M:

CanIhavealookatyourcatalogue?F:

Sure.Thisisit.Thesearethemostpopularcandlestoday:

aromatherapycandlesandice-creamcandles.M:

Isee.Theyarelovely.F:

First,letmeexplainthearomatherapycandles.Theyaremadeoftransparentjelly,withlifelikefruitinit.Thearomacanbecustomizedtoyourorder.Wealsohavedetailedspecificationsonthispage.M:

Um,burningapproximately25hours...F:

Yes,longenoughforseveralromanticoccasions,right?M:

Good.What’stheminimumorder?F:

1,000pieces,andit’sthesamewithalltheothermodels.Youmaylookatsomeothermodelsbelow.M:

Well,theice-creamcandleslookexactlylikerealice-creams.F:

Right,theyareakindofgelcandles.Lightthemafteralongdayandyouwillfeelrelaxedandtotallyrenewedwithenergy.Theylight80hours,evenlongerthanaromatherapycandles.M:

That’simpressive.Howlongistheshipdate?F:

Tendays.OurclientsaremainlyfromEurope,NorthAmericaandSoutheastAsia.We’vesuccessfullymaintainedalong-termpartnershipwithallofthem.TaskOne:Listentothepassageandmarkthestatementswith：DPassageY(forYES)

ifthestatementagreeswiththeinformationgiveninthepassage;N(forNO)

ifthestatementcontradictstheinformationgiveninthepassage;NG(forNOTGIVEN)

iftheinformationisnotgiveninthepassage.DPassage1.Whentwopeoplearetalkingtoeachother,theytrytobeasclosetoeachotheraspossible.2.Everybodyhasaninvisibleboundary,whichmaynotbecrossedbyothers.3.Peoplebackawaywhenothersaretooclosetothembecauseclosenessreducesintimacy.4.Menandwomenhavedifferentunderstandingofacceptableboundary.5.Neverputyourarmaroundanybody’sshoulder,n