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TheFuture-ReadySupplyChain
4pathstoprepareforwhat’snextin
2025andbeyond
TheFuture-ReadySupplyChain
Introduction
Chiefsupplychainofficers(CSCOs)musttacklemajorhurdlestosecurefuturesuccess:AIleaps,stricter
ESGrules,geopoliticalshifts,datacontrolandtalentshortages.Tobereadyforthesechallenges,CSCOs
considerfivesupplychaincharacteristicsaskeytodeliveringbusinessvaluethrough2030:agility,resilience,strategicalignment,regionalizationandecosystemcollaboration.Todevelopthesecharacteristics,CSCOsmustmakeintentionalinvestmentsincapabilitysetsrelatedtotechnology,sustainability,talentandthe
businessmodel.Doingsomakesahugeimpactoncustomersatisfaction;revenueandgrowth;ontime,infull(OTIF)performance;returnoncapitalinvestment;andtalentretention.
Buturgent,short-termissuesoftendistractCSCOsfrompreparingthesupplychaintoeffectivelymeetfuturechallengesandopportunities.Fewerthanoneinfivesupplychainorganizationsfullyincorporatescenarioplanningintosupplychainstrategy,andofthosethatdo,lessthanone-thirdhaveearnedtheirCEO’srecognitionforaligningthesupplychainstrategywiththeoverallbusinessstrategy.
ThisreporthelpsCSCOsprioritizethecapabilitiesthatwillempowerthefuturesupplychain.Itoutlinesfourdistinctpathstolong-termsuccess—Design,Decision,DefermentandDurability—andprovidesdecisioncriteriatoidentifytherightpathforyourbusiness.
Gartnerclientscanaccesstheresearchinitsentirety,casestudiesfromindustryleadersandsupportingtoolsfrom
.
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2
TheDesignPath
Emphasizingbusinessmodelinnovationtoreduceunnecessarycomplexity
Thedesignpathischaracterizedbyanabove-averageemphasisontheimportanceofbusinessmodelinnovation.Followingthispathmeansprioritizinginvestmentsinsupplychaindesigntoreducecomplexityandprepareforfuturechallenges.Afterdevelopingfoundationalelementscomesenhancingtechnologyandstrategy,andthenaddressingcultureandsustainabilitytosupportaflexibleandscalablebusinessmodel.
Importanceofcapabilities
BusinessSustainabilityTechnologyTalent
model
3
TheFuture-ReadySupplyChain
TheDesignPath
Isthedesignpathrightforme?
Organizationsthatfollowthedesignpatharemorelikelytoidentifyproductdesignwithcommoncomponentsormodulesthatcanbesharedacrossmultiplevariationsormodelsasimportanttofuturesuccess.Theyarealsomorelikelytoembedproductsimplificationandstandardizationprinciplesinnewproductdevelopmentanddifferentiatedsupplychainexperiencesincustomersegmentationstrategies.
Prioritiesofthedesignpath
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RadicallyRethinkSupplyChainReorganization
Restructuresupplychainforbalance,strengthandspeed.
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旦
Dataandanalytics
Buildadigitalfoundationto
supportthebusinessmodel.Pursuetechnologycapabilitieslikedigitaltwinsforreal-time
visibility,AIandanalytics,andprobabilisticdemandplanning.
Externalandmacroadaptation
Prioritizepromptdecision
making,arisk-takingcultureandreal-timesustainabilitytransparency.
Differentiationandculture
Laythegroundworkforanadaptivebusinessmodel:
Simplifyandstandardize
productdevelopment,createdifferentiatedsupplychain
experiencesandfosteragrowthmindsetamongemployees.
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4
TheDecisionPath
Leveragingtechnologyandtalenttomanagenecessarycomplexity
Thedecisionpathemphasizespeoplereadinessandtechnology.Followingthispathmeansprioritizingculturalinitiatives,planningandadaptability,andinvestinginadvancedanalyticstomakeinformed,agiledecisions.
Importanceofcapabilities
BusinessSustainabilityTechnologyTalent
model
5
TheFuture-ReadySupplyChain
TheDecisionPath
Isthedecisionpathrightforme?
OrganizationsthatfollowthedecisionpatharemorelikelytoleverageadvancedtechnologiessuchasAI,machinelearningandreal-timedataanalyticstoreengineercoresupplychaintasks.Additionally,theyvaluescenarioplanningandreal-timevisibilitythroughdigitaltwins.Theyarealsomorelikelytoselecttalentfactorsasessentialtofuture
success—factorslikefosteringaculturewhereemployeesthriveinever-changingenvironments,embracingrisktakingandsupportingbusinessgrowththroughcommercialinnovationandcustomerenablement.
Prioritiesofthedecisionpath
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RethinkYourSupplyChainTalentStrategyforaGenAI-DominatedFuture
Equipsupplychainemployeestoleveragenewtechnology.
WatchWebinar
旦
Expandedanalyticsfocus
Deependigitalcompetencies—e.g.,probabilisticplanning
tomanageuncertainty,
real-timevisibilitytoachievesustainabilitygoals,advancedanalyticstobalancecomplextrade-offs.
Machineandhumancollaboration
AdoptandinvestinAIthat
helpstoautomateoraugmentdecisionmaking.Build
collaborativetransportation
models,evenwithcompetitors,toconsolidatedeliveriesand
reducefleets.
Foundationtoscale
Developgrowth-minded,
adaptableemployeescapableofpromptdecisionmaking.
Focusoncybersecurityand
scenarioplanningthatsupportdifferentiatedsupplychain
experiences.
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6
TheDefermentPath
Involvingstrategicpausesininvestments
Thedefermentpathisacautiousapproachthatdrivessuccessbyinvolving“strategicpauses”ininvestments.It’saboutfurtherleveragingexisting
capabilitiestomaintainoperationsandcontrolcosts—it’smoreselectiveorslowerinadoptingnewcapabilitiesorallocatingresources.Buildingastrongculturalfoundation,leveragingadvancedanalyticsforrisk
management,andguaranteeingoperationalcontinuitywhenconfrontedwithcyber-physicalsecuritythreatsarekey.
Importanceofcapabilities
BusinessSustainabilityTechnologyTalent
model
7
TheFuture-ReadySupplyChain
TheDefermentPath
Isthedefermentpathrightforme?
Organizationsthatfollowthedefermentpathareoftenfastfollowerswhobenefitfromcloselyobservingthe
successesandfailuresofotherorganizationsbeforemakingsignificantinvestments.Theymayrepresentheavilyregulatedindustries,likeaerospaceanddefenseorpharma,thatmustcomplywithvaryingregulatoryrequirements
byregionorcustomer.Regulatorypressurescanconstrainanorganization’sabilitytochangeitsinvestmentportfolio,resultinginamoreconservativespendingpattern.Othersmaytakethedefermentpathbecausetheyhavelowerriskappetitesorarewaitingfortechnologytomature.
Prioritiesofthedefermentpath
LearnMore
SupplyChainDisruption:KeyStrategiesforCSCOs
Takeactiontomitigatesupplychaindisruption.
DownloadToolkit
Real-timedigitalrepresentation
Investinthecapabilitiesthatimprovereal-timeexecution—e.g.,real-timedata;visibilityandanalytics;adigitaltwin
thataccuratelyrepresentsthephysicalsupplychain.
Networkcollaboration
Adopttechnologieslike
blockchainanddigital
ecosystemstosharedata
acrossadecentralizedsupplychainnetwork,building
collaborativegovernancewithexternaltradingpartnersandcompetitors.
Planningexcellence
Focusonshort-tomidterm
planningbasedon
demonstratedpast
performanceandscenario
modelingtoidentifystrategiesinpreparationforfuture
businessenvironments.
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8
TheDurabilityPath
Guaranteeingthelong-termviabilityofthebusiness
Thedurabilitypathisdistinguishedbyitsstrongemphasisonsustainabilityandriskmanagementtodrivelong-termresilienceandcompetitive
advantage.Followingthispathmeansprioritizingculturalandsustainabilityinitiatives,enhancingplanningandadaptability,andleveragingadvancedanalyticstoensureenduringsuccess.
Importanceofcapabilities
Businessmodel
SustainabilityTechnologyTalent
9
TheFuture-ReadySupplyChain
TheDurabilityPath
Isthedurabilitypathrightforme?
Organizationsthatfollowthedurabilitypathlikelyrecognizesustainabilityasnotjustgoodfortheplanetora
mandatorycompliancerequirement,butasastrategicimperativetoensurelongevityfortheirbusiness.Byfocusingonsustainablepracticesandminimizingnegativeenvironmentalandsocialimpacts,theseorganizationsaimtobuilddurablesupplychainsthatcanwithstandfutureuncertaintiesandcontributepositivelytotheirbroaderecosystem.
Prioritiesofthedurabilitypath
LearnMore
SupplyChainManagementinaResource-ConstrainedWorld
Securesupplychain’s
economicfutureand
environmentalsustainability.
DownloadReport
圓
Technologyenablement
Investinadvancedanalytics,AI,real-timevisibilityand
digitaltwinstosupportthesustainabilityvision.
Long-terminfluence
Engagewithexternaltrading
partners,competitorsand
governmentstoshape
practicesandregulationsthat
wouldsupportlong-term
sustainabilitygoals.Adopt
responsibleAItoensureethicaldecisionsforthebusiness,theenvironmentandsociety.
Foundationforbusinessdurability
Fosteragrowthmindsetandadaptabilityintheworkforce.Ensuresourcingpractices
minimizenegativeimpactonboththebusinessandtheenvironment.
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10
TheFuture-ReadySupplyChain
DecisionPath
ChooseYourPath
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TheFuture-ReadySupplyChain
Actionable,objectiveinsight
Makeinvestmentsinsupplychaintodaythatwillcapture
competitiveadvantageinthefuture.Exploretheseadditionalcomplimentaryresourcesandtoolsonsupplychainstrategy:
WatchNow
Webinar
4-PartOn-Demand
SupplyChainWebinarSeries
Explorepopularwebinarson
supplyc
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