人力資源管理專(zhuān)業(yè)詞匯

1、人力資源管理常用詞匯Marketing and Sales（ 市場(chǎng)與銷(xiāo)售部分） Vice-Preside nt of Sales 銷(xiāo)售副總裁Senior Customer Ma nager 高級(jí)客戶(hù)經(jīng)理Sales Manager銷(xiāo)售經(jīng)理Regio nal Sales Man ager 地區(qū)銷(xiāo)售經(jīng)理Mercha ndisi ng Ma nager 采購(gòu)經(jīng)理Sales Assista nt銷(xiāo)售助理Wholesale Buyer批發(fā)采購(gòu)員Tele-I nterviewer電話(huà)調(diào)查員Real Estate Appraiser房地產(chǎn)評(píng)估師Marketi ng Co nsulta nt市場(chǎng)顧問(wèn)Market

2、i ng and Sales Director市場(chǎng)與銷(xiāo)售總監(jiān)Market Research An alyst市場(chǎng)調(diào)查分析員Manu facturers Represe ntative廠(chǎng)家代表Director of Subsidiary Rights分公司權(quán)利總監(jiān)Sales Represe ntative銷(xiāo)售代表Assista nt Customer Executive客戶(hù)管理助理Marketi ng In tern市場(chǎng)實(shí)習(xí)Market ing Director市場(chǎng)總監(jiān)In sura nee Age nt 保險(xiǎn)代理人Customer Manager 客戶(hù)經(jīng)理Vice-Preside nt of

3、Marketi ng市場(chǎng)副總裁Regio nal Customer Ma nager 地區(qū)客戶(hù)經(jīng)理Sales Admi nistrator銷(xiāo)售主管Telemarket ing Director電話(huà)銷(xiāo)售總監(jiān)Advertisi ng Man ager廣告經(jīng)理Travel Age nt 旅行代辦員Salesperson 銷(xiāo)售員Telemarketer 電話(huà)銷(xiāo)售員Sales Executive 銷(xiāo)售執(zhí)行者M(jìn)arketi ng Assista nt市場(chǎng)助理Retail Buyer 零售采購(gòu)員Real Estate Man ager 房地產(chǎn)經(jīng)理Real Estate Broker 房地產(chǎn)經(jīng)紀(jì)人Purcha

4、si ng Age nt 采購(gòu)代理Product Developer 產(chǎn)品開(kāi)發(fā)Market ing Ma nager 市場(chǎng)經(jīng)理Advertisi ng Coordin ator廣告協(xié)調(diào)員Advertis ing Assista nt 廣告助理Ad Copywriter（Direct Mail）廣告文撰寫(xiě)人Customer Represe ntative客戶(hù)代表Computers and Mathematics（計(jì)算機(jī)部分）Man ager of Network Admi nistratio n網(wǎng)絡(luò)管理經(jīng)理MIS Manager電腦部經(jīng)理Project Ma nager 項(xiàng)目經(jīng)理Tech ni

5、cal Engin eer技術(shù)工程師Developme ntal Engin eer 開(kāi)發(fā)工程師Systems Programmer 系統(tǒng)程序員Admi ni strator局域網(wǎng)管理員Operati ons An alyst操作分析Computer Operator 電腦操作員Product Support Man ager 產(chǎn)品支持經(jīng)理Computer Operati ons Supervisor電腦操作主管Director of InF ORMation Services信息服務(wù)主管Systems Engineer 系統(tǒng)工程師Hardware Engin eer 硬件工程師Applica

6、ti ons Programmer應(yīng)用軟件程序員InF ORMatio n An alyst 信息分析LAN Systems An alyst 系統(tǒng)分析Statisticia n 統(tǒng)計(jì)員Human Resources （人力資源部分）Director of Huma n Resources人力資源總監(jiān)Assista nt Pers onnel Officer人事助理Compensation Manager 薪酬經(jīng)理Employme nt Con sulta nt 招募顧問(wèn)Facility Ma nager后勤經(jīng)理Job Placeme nt Officer人員配置專(zhuān)員Labor Relati

7、ons Specialist勞動(dòng)關(guān)系專(zhuān)員Recruiter 招聘人員Trai ning Specialist 培訓(xùn)專(zhuān)員Vice-Preside nt of Human Resources人力資源副總裁Assista nt Vice-Preside nt of Human Resources人力資源副總裁助理Personnel Manager 職員經(jīng)理Ben efits Coordi nator員工福利協(xié)調(diào)員Employer Relati ons Represe ntative 員工關(guān)系代表Pers onnel Con sulta nt員工顧問(wèn)Training Coordin ator培訓(xùn)協(xié)調(diào)員

8、Executive and Managerial（管理部分）Chief Executive Officer（CEO）首席執(zhí)行官Director of Operati ons運(yùn)營(yíng)總監(jiān)Vice-Preside nt副總裁Branch Manager 部門(mén)經(jīng)理Retail Store Man ager零售店經(jīng)理HMO Product Ma nager 產(chǎn)品經(jīng)理Operati ons Man ager 操作經(jīng)理Assista nt Vice-Preside nt副總裁助理Field Assura nee Coordi nator土地?fù)?dān)保協(xié)調(diào)員Management Consultant 管理顧問(wèn)Dist

9、rict Ma nager 市區(qū)經(jīng)理Hospital Admi nistrator醫(yī)院管理Import/Export Man ager進(jìn)出口經(jīng)理In sura nee Claims Con troller保險(xiǎn)認(rèn)領(lǐng)管理員Program Man ager程序管理經(jīng)理In sura nee Coord in ator保險(xiǎn)協(xié)調(diào)員Project Ma nager 項(xiàng)目經(jīng)理In ve ntory Con trol Man ager庫(kù)存管理經(jīng)理Regional Manager 區(qū)域經(jīng)理Chief Operati ons Officer(COO)首席運(yùn)營(yíng)官General Manager 總經(jīng)理Executiv

10、e Market ing Director市場(chǎng)行政總監(jiān)Con troller(I nternatio nal)國(guó)際監(jiān)管Food Service Man ager 食品服務(wù)經(jīng)理Productio n Man ager 生產(chǎn)經(jīng)理Admi ni strator醫(yī)療保險(xiǎn)管理Property Ma nager 房地產(chǎn)經(jīng)理Claims Examiner 主考官Con troller(Ge neral)管理員Service Manager 服務(wù)經(jīng)理Manu facturi ng Man ager 制造業(yè)經(jīng)理Vending Manager 售買(mǎi)經(jīng)理Telecom muni cati ons Man ager

11、電信業(yè)經(jīng)理Tran sportati on Man ager運(yùn)輸經(jīng)理Warehouse Ma nager 倉(cāng)庫(kù)經(jīng)理Assista nt Store Man ager商店經(jīng)理助理Man ager(No n-Profit and Charities)非盈利性慈善機(jī)構(gòu)管理人力資源管理專(zhuān)業(yè)英語(yǔ)詞匯一、人力資源管理:(Human Resource Management ,HRM) 人力資源經(jīng)理:(human resource manager)高級(jí)管理人員(executive) / igzekjutiv職業(yè):(professi on)道德標(biāo)準(zhǔn):(ethics)操作工(operative employees

12、)專(zhuān)家(specialist)人力資源認(rèn)證協(xié)會(huì):(the Human Resource Certification Institute,HRCI)二、外部環(huán)境(external environment)內(nèi)部環(huán)境:(internal environment)政策:(policy)企業(yè)文化(corporate culture)目標(biāo):(missi on)股東(shareholders)非正式組織：(informal organization)跨國(guó)公司(multinational corporation,MNC)管理多樣性(managing diversity)三、工作(job)職位(posti ng

13、)工作分析(job analysis)工作說(shuō)明(job description)工作規(guī)范(job specification)工作分析計(jì)劃表:(job analysis schedule,JAS)職位分析問(wèn)卷調(diào)查法：(Management Position Description Questionnaire,MPDQ) 行政秘書(shū)(executive secretary)地區(qū)服務(wù)經(jīng)理助理:(assistant district service manager)四、人力資源計(jì)劃:(Human Resource Planning,HRP)戰(zhàn)略規(guī)劃:(strategic planning)長(zhǎng)期趨勢(shì)：(

14、long term trend)要求預(yù)測(cè):(requirement forecast)供給預(yù)測(cè):(availability forecast)管理人力儲(chǔ)備:(management inventory)裁減:(dow nsiz ing)人力資源信息系統(tǒng):(Human Resource In formation System,HRIS)五、招聘:(recruitment)員工申請(qǐng)表:(employee requisition)招聘方法:(recruitment methods)內(nèi)部提升:(Promotion From Within ,PFW)工作公告:(job posting)廣告:(advert

15、is ing)職業(yè)介紹所:(employment agency)特殊事件:(special events)實(shí)習(xí):(i ntern ship)六、選擇:(selection)選擇率:(selection rate)簡(jiǎn)歷:(resume)標(biāo)準(zhǔn)化:(standardization)有效性:(validity)客觀性:(objectivity)規(guī)范:(norm)錄用分?jǐn)?shù)線(xiàn):(cutoff score)準(zhǔn)確度：(ai mi ng)業(yè)務(wù)知識(shí)測(cè)試:(job knowledge tests)求職面試:(employme nt in terview)非結(jié)構(gòu)化面試：(un structured in tervie

16、w)結(jié)構(gòu)化面試:(structured in terview)小組面試:(group in terview)職業(yè)興趣測(cè)試:(vocational interest tests)會(huì)議型面試:(board in terview)七、組織變化與人力資源開(kāi)發(fā)人力資源開(kāi)發(fā):(Human Resource Development,HRD)培訓(xùn):(tra ining)開(kāi)發(fā):(developme nt)定位:(orie ntatio n)訓(xùn)練:(coach ing)輔導(dǎo):(me ntori ng)經(jīng)營(yíng)管理策略:(bus in ess games)案例研究:(case study)會(huì)議方法:(conferenc

17、e method)角色扮演:(role playing)工作輪換:(job rotating) 在職培訓(xùn):(on-the-job training ,OJT) 媒介:(media)八、企業(yè)文化與組織發(fā)展企業(yè)文化(corporate culture)組織發(fā)展:(organization development,OD) 調(diào)查反饋:(survey feedback) 質(zhì)量圈:(quality circles)目標(biāo)管理:(management by objective,MBO) 全面質(zhì)量管理:(Total Quality Management,TQM) 團(tuán)隊(duì)建設(shè):(team building)九、職業(yè)

18、計(jì)劃與發(fā)展職業(yè):(career)職業(yè)計(jì)戈U :(career planning)職業(yè)道路:(career path)職業(yè)發(fā)展:(career development) 自我評(píng)價(jià):(self-assessment) 職業(yè)動(dòng)機(jī):(career anchors) 十、績(jī)效評(píng)價(jià)績(jī)效評(píng)價(jià):(Performanee Appraisal,PA)小組評(píng)價(jià):(group appraisal) 業(yè)績(jī)?cè)u(píng)定表:(rating scales method) 關(guān)鍵事件法:(critical incident method) 排列法:(ranking method) 平行比較法:(paired comparison) 硬性

19、分布法:(forced distribution method) 暈圈錯(cuò)誤:(halo error) 寬松:(le niency) 嚴(yán)格:(strict ness)3600 反饋:(360-degree feedback) 敘述法:(essay method) 集中趨勢(shì):(central tendency) 十一、報(bào)酬與福利 報(bào)酬:(compe nsati on) 直接經(jīng)濟(jì)報(bào)酬:(direct financial compensation) 間接經(jīng)濟(jì)報(bào)酬:(indirect financial compensation) 非經(jīng)濟(jì)報(bào)酬：(no financial compensation) 公平

20、:(equity)外部公平:(external equity) 內(nèi)部公平:(internal equity) 員工公平:(employee equity) 小組公平:(team equity) 工資水平領(lǐng)先者:(pay leaders) 現(xiàn)行工資率:(going rate) 工資水平居后者:(pay followers) 勞動(dòng)力市場(chǎng):(labor market) 工作評(píng)價(jià):(job evaluation) 排列法:(ranking method)分類(lèi)法:(classification method)因素比較法:(factor comparison method)評(píng)分法:(point metho

21、d)海氏指示圖表個(gè)人能力分析法:(Hay Guide Chart-profile Method) 工作定價(jià):(job pricing)工資等級(jí):(pay grade)工資曲線(xiàn):(wage curve)工資幅度:(pay range)十二、福利和其它報(bào)酬問(wèn)題福利(間接經(jīng)濟(jì)補(bǔ)償)員工股權(quán)計(jì)劃：(employee stock ownership plan,ESOP)值班津貼:(shift differential)獎(jiǎng)金:(i ncen tive compe nsati on)分紅制:(profit sharing)十三、安全與健康的工作環(huán)境安全:(safety)健康:(health)頻率:(freq

22、ue ncy rate)緊張:(stress)角色沖突:(role conflict)催眠法:(hyp no sis)酗酒:(alcoholism)十四、員工和勞動(dòng)關(guān)系工會(huì):(union)地方工會(huì):(local union)行業(yè)工會(huì):(craft union)產(chǎn)業(yè)工會(huì):(industrial union)全國(guó)工會(huì)：(national union)談判組:(barga ining union)勞資談判:(collective bargaining)仲裁:(arbitrati on)罷工:(strike)內(nèi)部員工關(guān)系:(internal employee relations)紀(jì)律:(discipl

23、i ne)紀(jì)律處分:(disciplinary action)申訴:(grieva nee)降職:(demoti on)調(diào)動(dòng):(tra nsfer)晉升:(promotio n)人力資源管理師(二級(jí))專(zhuān)業(yè)英語(yǔ)詞匯表1 Acceptability 可接受性2 Achieveme nt tests成就測(cè)試3 Actio n pla n行動(dòng)計(jì)劃4 Actio n steps行動(dòng)步驟5 Adve nture lear ning探險(xiǎn)學(xué)習(xí)法6 Adverse impact負(fù)面影響7 Agency shop 工會(huì)代理制建設(shè)性爭(zhēng)議解決方法8 Alternative dispute resolution (AD

24、R)9 An alytic approach分析法10 Appraisal politics評(píng)價(jià)政治學(xué)11 Appre nticeship 學(xué)徒制12 Arbitrary 仲裁13 Assessme nt 評(píng)價(jià)Assessment center評(píng)價(jià)中心Attitude aware ness and cha nge program 態(tài)度認(rèn)知與改變計(jì)戈 U Attitudinalstructuri ng態(tài)度構(gòu)建Audiovisualin structi on視聽(tīng)教學(xué)Audit approach 審計(jì)法Bala needscorecard綜合評(píng)價(jià)卡Basic skills 基本技能Behavior-

25、based program 行為改變計(jì)劃Behaviormodeli ng行為模擬Benchmarks 基準(zhǔn)Ben chmark ing 評(píng)判Ben efits 收益Bon us獎(jiǎng)金B(yǎng)oycott 聯(lián)合抵制Career 職業(yè)Career coun seli ng 職業(yè)咨詢(xún)Career curves (maturity curves)職業(yè)曲線(xiàn)(成熟曲線(xiàn))Career management system 職業(yè)管理系統(tǒng)Career support 職業(yè)支持Cen tralizati on集權(quán)化Coach教練Cogni tiveability認(rèn)知能力Cognitive outcomes 認(rèn)知性結(jié)果Co

26、llective barga ining process 勞資談判過(guò)程Community of practice演練小組Compa-ratio 比較比率Compensable factors 報(bào)酬要素1415161718192021222324252627282930313233343536373839404142434445464748495051525354Competency assessment Competitive adva ntage Concen trati onstrategyCon curre ntvalidatio nConsumer priceindex,能力評(píng)估競(jìng)爭(zhēng)優(yōu)

27、勢(shì)集中戰(zhàn)略同時(shí)效度CPI消費(fèi)者價(jià)格指數(shù)Content validation內(nèi)容效度Continu ouslear ning持續(xù)學(xué)習(xí)Con tributorypla n投入計(jì)劃Coord in ati ontrai ning 合作培訓(xùn)Core compete ncies 核心競(jìng)爭(zhēng)力Criterio n-relatedCriticalin cide ntCriticalin cide ntvalidity 效標(biāo)關(guān)聯(lián)效度關(guān)鍵事件method關(guān)鍵事件法Cross-culturalpreparatio n跨文化準(zhǔn)備55 Cross-trai ning交叉培訓(xùn)56 Cultural en vir onme

28、nt 文化環(huán)境57 Cultural shock 文化沖擊58 Customer appraisal 顧客評(píng)估59 Data flow diagram 數(shù)據(jù)流程圖60 Database 數(shù)據(jù)庫(kù)61 Dece ntralizati on 分散化62 Decisio nsupportsystems 決策支持系統(tǒng)63 Defin ed-be nefit pla n 養(yǎng)老金福利計(jì)劃64 Defi ned-c on tributi onpla n資方養(yǎng)老金投入計(jì)劃65 Delayeri ng扁平化66 Depressio n沮喪67 Developme nt pla nningsystem 開(kāi)發(fā)規(guī)戈 U

29、系統(tǒng)68 Differe ntialpiece rate差額計(jì)件工資69 Direct costs直接成本70 Discipli ne紀(jì)律71 Disparateimpact 差別性影響72 Disparatetreatme nt 差別性對(duì)待73 Diversitytrai ning多元化培訓(xùn)74 Dow nsiz ing精簡(jiǎn)75 Down ward move 降級(jí)76 Efficiencywage theory 效率工資理論77 Electro nic performa nee support system (EPSS)電子績(jī)效支持系統(tǒng)78 Employee empowerment 員工授權(quán)

30、79 Employee leasing 員工租借80 Employee survey research雇員調(diào)查與研究81 Employee wellnessprograms (EWPs)雇員健康修煉計(jì)劃82 En trepre neur 企業(yè)家83 Equal employment opportunity (EEO)公平就業(yè)機(jī)會(huì)84 Essay method 書(shū)面方式85 Ethics 道德86 Expatriate 外派雇員87 Expert systems 專(zhuān)家系統(tǒng)88 Externalan alysis 外部分析89 Externalgrowthstrategy外邊成長(zhǎng)戰(zhàn)略90 Exte

31、rnallabor market 外部勞動(dòng)力市場(chǎng)91 Factor comparis on system 因素比較法92 Feedback反饋93 Flexibleben efitspla ns(cafeteriapla ns)靈活的福利計(jì)劃(自助福利方案)94 Flextime 靈活的時(shí)間95 Forecast ing(勞動(dòng)力供求)預(yù)測(cè)96 Formal educati onprograms 正規(guī)教育計(jì)戈 U97 Frame of referenee參照系98 Functionaljob analysis, FJA 職能工作分析99 Gai n shari ngpla ns收益分享計(jì)劃100

32、 Globalization 全球化101 Goals 目標(biāo)102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149Goals and timetables 目標(biāo)和時(shí)間表Graphic rati ng-scalemethod 圖式評(píng)估法Group-buildi ng methods 團(tuán)隊(duì)建設(shè)法Group men tori ng program 群體指導(dǎo)計(jì)戈 UHay

33、 profile method 海氏剖析法High-leverage trai ning 高層次培訓(xùn)High-performa nee work systems 高績(jī)效工作系統(tǒng)Hourly work 計(jì)時(shí)工資制Huma n capital 人力資本Human resourceinformationsystem (HRIS)人力資源信息系統(tǒng)Human resourcemanagement 人力資源管理Human resourcesplanning,HRP 人力資源計(jì)劃In directcosts間接成本Individualism/collectivism個(gè)人主義 / 集體主義In put投入In

34、 structio naldesig n process 指導(dǎo)性設(shè)計(jì)過(guò)程In ternalan alysis內(nèi)部分析In ternalgrowthstrategy 內(nèi)部成長(zhǎng)戰(zhàn)略In ternallaborforce 內(nèi)部勞動(dòng)力In ternet互聯(lián)網(wǎng)Intern shipprograms 實(shí)習(xí)計(jì)戈 UIn terview面試In traorga nizatio nalbarga ining組織內(nèi)談判Job an alysis工作分析Job classificati on system 工作分類(lèi)法Jobdescripti on工作描述Job desig n工作設(shè)計(jì)Jobenl argeme nt

35、工作擴(kuò)大化Job en richme nt工作豐富化Job evaluati on工作評(píng)價(jià)Jobexperie nces工作經(jīng)驗(yàn)Jobinvo Iveme nt工作認(rèn)同Job posti ngand bidd ing工作張貼和申請(qǐng)Job progressi ons工作提升Job ranking system 工作重要性排序法Job rotati on工作輪換Job satisfacti on工作滿(mǎn)意度Job specificati on工作規(guī)范Job structure工作結(jié)構(gòu)Key jobs關(guān)鍵工作Labor market 勞動(dòng)力市場(chǎng)Labor relatio ns process勞動(dòng)關(guān)系進(jìn)

36、程Leaderless group discussi on無(wú)領(lǐng)導(dǎo)小組討論法Lear ningorga ni zati on 學(xué)習(xí)型組織Lon g-term-short-termorie ntati on長(zhǎng)期-短期導(dǎo)向Maintenance of membership 會(huì)員資格維持Management by objectives, MBO 目標(biāo)管理Management forecasts管理預(yù)測(cè)150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183

37、184185186187188189190191192193194195196197Management prerogatives管理特權(quán)Manager and / or supervisor appraisal 經(jīng)理和 / 或上司評(píng)估Managing diversity 管理多元化Markov analysis馬克夫分析法Mediation 調(diào)解Men tor 導(dǎo)師Merit guideli ne績(jī)效指南Minimum wage 最低工資Motivatio nto lear n學(xué)習(xí)的動(dòng)機(jī)Needs assessment(培訓(xùn))需要評(píng)價(jià)Neglige nee 疏忽Nepotism 裙帶關(guān)系Om

38、budsman調(diào)查專(zhuān)員On-the-jobtraining,OJT 在職培訓(xùn)Opportunity to perform 實(shí)踐的機(jī)會(huì)Organi zati onal an alysis組織分析Organi zati onal capability 組織能力Orien tation導(dǎo)向培訓(xùn)Outplacement eoun seli ng重新謀職咨詢(xún)Output 產(chǎn)出Outsourcing夕卜包Panel in terview小組面試Pay-for-performa neesta ndard按績(jī)效的報(bào)酬標(biāo)準(zhǔn)Pay grade 工資等級(jí)Pay level工資水平Pay-policy line工資政

39、策線(xiàn)Pay structure工資結(jié)構(gòu)Peer appraisal同事評(píng)估Performa neeappraisal績(jī)效評(píng)價(jià)Performa neefeedback 績(jī)效反饋Performaneemanagement 績(jī)效管理Performa neepla nningand evaluati on(PPE)績(jī)效規(guī)劃與評(píng)價(jià)系統(tǒng)Perquisites 津貼Person an alysis個(gè)人分析Person characteristics個(gè)人特征Pers onnelselect ion 人員甄選Poi nt system 積分法Positi on an alysisquesti onn aire,PAQ 職位分析問(wèn)卷調(diào)查Power distanee權(quán)力差住巨Predictive validation預(yù)測(cè)效度Profit shari ng利潤(rùn)分享Promoti on 晉升Protea n career多變的職業(yè)Psychologicaleon tract心理契