presentation 綜合英語演講PPT課件

1、What is e-commerce in general Electronic commerce, commonly known as e-commerce or eCommerce, consists of the buying and selling of products or services over electronic systems such as the Internet and other computer networks. It supplies chain management, Internet marketing, online transaction proc

2、essing, electronic data interchange (EDI), inventory management systems, and automated data collection systems. Electronic commerce is generally considered to be the sales aspect of e-business. It also consists of the exchange of data to facilitate the financing and payment aspects of the business t

3、ransactions. The general 2 types of e-commerce are B2B and B2C.第1頁/共13頁 B2B Abbreviation for business to business. Mainly refers to the marketing relationship between enterprises. It connects the internal network of the enterprise with the customers closely through B2B web site. With the rapid respo

4、nse of the net work, it can provide customers better services, so as to promote the development of the enterprise. B2C Abbreviation for business to customer. Another type of e-commerce, it provides customers a new environment for shoppingonline stores, customers can shopping online, pay online. Its

5、customer oriented directly.第2頁/共13頁Function AdvertisingOrder online ConsultationFunction第3頁/共13頁Advertising E-commerce can provide a great forum for enterprise to advertise, and it transmits all kinds of business information on the Internet. Customers can use of the Internet retrieval tools (Search)

6、 quickly find the commodity information, and stores available online Home Page (Home Page) and electronic mail (E-mail) worldwide advertising propaganda. Compared with the previous all kinds of advertising, online advertising costs the most cheap, and the amount of information to the customer is abu

7、ndant enough.第4頁/共13頁第5頁/共13頁2014年天貓雙十一成交額年天貓雙十一成交額571.12億元創(chuàng)造新的世界記錄億元創(chuàng)造新的世界記錄11月月12日凌晨消息，阿里巴巴剛剛公布了日凌晨消息，阿里巴巴剛剛公布了“雙十一雙十一”全天的交全天的交易數(shù)據(jù)：支付寶全天成交金額為易數(shù)據(jù)：支付寶全天成交金額為571億元。億元。第6頁/共13頁Order online E-commerce can be realized with the help of the Web mail interaction transmission online ordering. Online orderin

8、g is usually in product introduction page order provide friendly prompt order information and interactive format box. When the enterprise received the customers purchase order, usually the system will reply confirm order information sheet to ensure that the information received. Ordering information

9、 will be encrypted so that the commercial information of customers and merchants will not leak. 第7頁/共13頁第8頁/共13頁第9頁/共13頁consultation E-commerce can be very convenient to use web page choice and fill in the blanks format file to collect user feedback on sales and service. This makes enterprise market operations to form a closed loop. Customer feedback can not only improve the level of after-sales service