8d報(bào)告模板及實(shí)例()

1、8D Rep Ort 問(wèn)題解決報(bào)告TitleRep ort No標(biāo)題關(guān)于xxxxxxx改善報(bào)告。編號(hào)XXXXXXDateXXXXXXLast Up datedXXXXXOpen ed:最新更新日期創(chuàng)建日期CustomerXXXXXCustomer RefXXXXX客戶No.客戶投訴報(bào)告號(hào)Part NumberXXXXXXQua ntityXXXXXX產(chǎn)品編號(hào)Defective不良數(shù)量DO Aware of P roblem了解問(wèn)題Symptom(s)故障現(xiàn)象:發(fā)生日期：2012/03/08地點(diǎn)：XXXXXXX不良比例：XXXX不良內(nèi)容：關(guān)于 XXXXXXXXXXXXXX改善報(bào)告。Date Im

2、p leme ntedEmergency Response Action(s)應(yīng)急措施:1、立即對(duì)客戶處的少料銅排進(jìn)行補(bǔ)料。Effectiv執(zhí)行日期：2012/03/08Verificatio n/Validatio n驗(yàn)證/確認(rèn):有效性:以上措施已實(shí)施，達(dá)到預(yù)期效果。100%D1 Define Team成立團(tuán)隊(duì)Team MemberDep artme ntTitlePhone NumberXXXX組長(zhǎng)品質(zhì)部經(jīng)理XXXXX電話XXXX組員售后服務(wù)XXXXX電話XXXX組員品質(zhì)部QEXXXXX電話XXXX組員裝配主管XXXXX電話D2 Describe P roblem描述問(wèn)題臨時(shí)圍堵措施xxx

3、xxxxxxxxxxxxxxxxD3 Imp leme nt In terim Containment Actio n(s)In terim Containment Actio n(s)臨時(shí)圍堵措施:Date ImpI eme nted:Effectiv執(zhí)行日期：XXXXXXX1、XXXXXXXXXXXXXXXXXXXXX2、 xxxxxxxxxxxxxxxxxx驗(yàn)證/確認(rèn):有效性:Verificatio n/Validatio n100%以上措施已實(shí)施，達(dá)到預(yù)期效果。D4 Define Root Cause(s) 原因分析XRoot cause 原因：Con tribute % 每一原因?qū)е?/p>

4、問(wèn)題比率：一、發(fā)生原因:工程：80%1. XXXXXXXXXXXXXXVerificatio n/Validatio n驗(yàn)證/確認(rèn):經(jīng)過(guò)調(diào)查，不良發(fā)生原因?qū)賹?shí)。Escape Point逃逸點(diǎn)：1、 XXXXXXXXXXXXXXXEsca pe Point Verificatio n逃逸點(diǎn)確認(rèn)：品質(zhì)：20%現(xiàn)場(chǎng)確認(rèn)，以上情況屬實(shí)。D5 Choose and Verify P erma nent Corrective Acti on選擇及確認(rèn)糾正措施Acti on aga inst Root cause糾正措施：Effective % 有效性：90%1. XXXXXXXXXXXXX責(zé)任人：XXXX

5、XXXX2. XXXXXXXXXXXXXXXXXVerificatio n/Validatio n驗(yàn)證/確認(rèn):完成時(shí)間：2012/03/08以上措施正在實(shí)施，能達(dá)到預(yù)期效果。Actio n aga inst Esca pe Point逃逸點(diǎn)糾正措施：XXXXXXXXXX完成時(shí)間：1. XXXXXXXXXXXXXXXXXXXXXXXXX2012/03/082. XXXXXXXXXXXXXXXXXXXXXXXXXVerification逃逸點(diǎn)確認(rèn):以上措施正在實(shí)施，能達(dá)到預(yù)期效果。執(zhí)行糾正措施D6 Imp leme nted P erma nent Corrective Actio n(s)Acti on aga inst Root cause糾正措施:Date Imp leme nted執(zhí)行日期1、由品質(zhì)部XXXXXX（X是負(fù)責(zé)人名字）對(duì)此環(huán)節(jié)進(jìn)行監(jiān)督實(shí)施,XXXXXXXXXXXXX并跟進(jìn)改善進(jìn)度。Acti on aga inst Esca pe Point逃逸點(diǎn)糾正措施：以上措施正在實(shí)施，能達(dá)到預(yù)期效果。D7 Systemic Preve nt Recomme ndatio ns系統(tǒng)性預(yù)防措施Acti on aga inst Root cause糾正措施:Date Imp leme nted執(zhí)行日期1、將此該異常列入質(zhì)量異常案例對(duì)所有質(zhì)量人員進(jìn)行宣導(dǎo)培XXXXXXXXXX訓(xùn)