酒店英語期末考試試卷

1、試卷代碼:南京城市職業(yè)學(xué)院2015-2016學(xué)年度第二學(xué)期酒店管理專業(yè) 酒店英語期末考試試題班級：學(xué)號：姓名：2016年6月題號一一三四五六七總分合分人分?jǐn)?shù)得分 評卷人一、單選題（每題1分，共20分）1、Good morning.I help you?D、AmD、lookforAD、AmD、lookfor2、I would like to a room, please.A. orderB、bookC、seeIt s very kind you to help me.A. ofB、toC、byD、What s the for a double room?A. right B. rateC、mon

2、ey D、forI would like to book a double roombath.A. with B. of C、by D、for 6.Excuse me, sir. You need to the form.A. fill in B. fill on C、fill ofD、fill for7.We are looking forward to you.A. see B. saw C、seeingD、seesm afraid we are fully booked the 5th.A. with B. ofC、by D、for.Do you want to pay cash or

3、credit card.A. in in B. by byC、by in D、in by.The porter will show you your room.A. with B. to C、by D、for.My flight will leave 6 pm today.A. with B. on C、atD、for.The hotel is full and there is someone your room.A. take B. To take C、takes D、taking 13.Let me you with your luggage.A. help B. helpingC、he

4、lpsD、to help.May I the curtain?A. draw B. Turn on C、turn offD、make up.the way, how long will it take to clean the room?A. With B. On C、By D、For.Can you the air conditioning?A. draw B. Turn on C、turn offD、make up.Do you want these shirts to be?A. starch B. starches C、starchedD、starching.Let me help y

5、ou your luggage?A. by B. with C、onD、ofhope you will a morning call at 7:00.A. arrange B. arrangesC、arranged D、makingll ask a porter to your luggage.A. take care B. take care ofC、take care off D、look得分 評卷人 二、根據(jù)對話填寫入住單(每題1分，共10分)G: Good evening, I have a reservation under the name of Mr. Tomlinson.R:

6、Ok .I ve found it. Checking out on the 27th?G: That s right.R: Can I take a credit card for the deposit?G: Yes, sure. Also, 1 d like a non-smoking room please.R: Certainly madam. Here s your key. Your room is on the 7th floor and on the left. Room 781. Check-out time is at 12:00 noon. By the way, yo

7、u are from America, I m right?G: You are right. And I ll stay in your hotel for 4 nights.得分評卷人Part one得分評卷人Part one三、根據(jù)情境完成對話.（每題2分，共40分）Hotel Registration FormGuest s name客人名字Guest s sex (M / F) 客人性別Check-out Time退房時間Room No.Preference for Rooms特別要求Floor樓層Check-in Time入住時間Means of settlement結(jié)賬方式Cou

8、ntry （來自國家）Days of staying 天數(shù)A: Good morning . What can I do for you, sir ?B： Yes,（我想預(yù)定一問房間。）A: OK ,sir . （什么時候？）B: From May 1st. （幾個晚上？）For three nights .L您一行共有多少人呢？）Just my wife and myself .A: （哪種房間你比較喜歡呢，要一張大床房的房間還是兩張單人床的房間？）B: Twin-room ,please .A: Could you hold the line ,please ? （我 要查查這幾天有沒有房

9、間。） （先生，讓您 久等了 o ） We have a twin-room with windows at RMB288 and without windows at RMB258, Which would you prefer?B: Well take the one with windows .A: Certainly ,sir .May I have your name and initials ,please ?B: Yes ,its Caruthers T.E.Part TwoA: Good evening. （有什么可以幫助您的，先生？）B： （三個星期前，我預(yù)定 了一間帶窗的兩

10、張單人床的房間）I mCaruthers T.E.A: Just a moment, please, Mr. Caruthers. （我查看一 下今天的預(yù)訂單）. Sorry to have kept you waiting, sir. Yes, you have reserved a twin-room with windows from today to the 3rd.B: Yes, exactly.A:L請出示您 的護(hù)照）Thank you, sir.L猿您填一下這張B: Ok. Here you are. Is it all right?A: Yes, thanks. （您打算怎么付

11、 款，現(xiàn)金還是信用卡？）B:（我能用旅行支票付費(fèi)嗎？）Certainly. Here s the key to Room 808. Please keep it.既安，并預(yù)祝 您入住愉快。）Thank you.Part Three您想喝點(diǎn)什么呢，先生？）Id like some tea.你們這里者B有些什么茶？)We have black tea and green tea.請閘你想喝 什么茶？)I dont know.(能給我推薦下么？ )I suggest you to have some green tea. Green tea has a cooler flavor,夏天喝很好.)得分

12、評卷人Ok, Id like a pot of Biluochun (碧螺春).四、判斷對錯(每題1分，共10分)A cashier should remind his client to keep the exchange slip well.()Telephone service is round the clock and free of charge in the hote K ) TOC o 1-5 h z After registration, the receptionist should wish the guest an enjoyable stay at the hotel

13、.()Guests feel pleased when the room attendant calls them by the nam es.)The room attendant should never touch the banknotes or documents on the desk when cleaning the guestroom.()Honesty is the best policy.()The hotel staff should report the problems to the superior no matter what it is.( )When you

14、 must leave during the meal, you should put your napkin on the chair and fold it carefully, but never take it away with you.()Some hotels accept guests person al checksRoom service means to do service in the guestroom.()得分 評卷人五、閱讀理解題.（每題1分，共1 0分）Americans like to travel on their yearly holiday. Toda

15、y, more and more travelers in the United States are spending nights at small houses or inns instead of hotels. They get a room for the night and the breakfast the next morning. Rooms for the night in private 熟人)homes with breakfast have been popular with travelers in Europe for many years. In the pa

16、st five to ten years, these bed-and-breakfast places have become popular in the United States. Many of these America s bend-breakfast inns are old historic buildings. Some bed-and-breakfast inns have only a few rooms, others are much larger. Some inns do not provide telephones or televisions in the

17、rooms, others do.TheStaying in a bed-and-breakfast inn is much different from staying at a hotel. Usually the cost is much less. Staying atnainn is almost like visiting someone s home.Theowners are glad to tell about the areas and the interesting places to visit. Manyvacationers say that they enjoy

18、the chance to meet local families.1. Americans like to take to a holiday trip.A.every year B.every season C.every month D.twice a year 2.Nowadays more American travellers prefer spending nights at.A.big hotelsB.colleges and universitiesC.their relatives homDe.ssmall houses and inns.According to the

19、passag，e which of the following is true?A.Travellers can get breakfast and lunch at small houses or inns.B.There are only a few rooms in all kinds of small inns.C.In some inns travellers cans watch TV in the rooms.D.It is more expensive to spend nights in private homes.Rooms for the night in local f

20、amilies have been popular in for many years.A.Asia B.Europe C.America D.Africa. Many of these America sOnet-breakfast inns are.A.old buildingsB.new buildingsC.tall buildingD.small houseRossiya HotelI read an article in the newspaper yesterday that the Hotel Rossiya in Moscow is the largest one in th

21、e world. It is a 12-story building that has 3,200 rooms. It can accommodate 6,000 guests. It has 15 restaurants and 93 lifts. About 3,000 people work in the hotel. The ballroom is known as the world s largest. Furthermore, there is a 21-story“ Presidential tower” in the central courtyard. Local residents are not allowed to live in the hotel. Foreigners are charged 16 times more than the usual very low rate charged to Russian officials. Whic