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1、英文公文寫作(一)英文電子郵件寫作規(guī)范 2015.6.26你出現(xiàn)過以下情況嗎?p有時你明知道打電話效果會更好,卻用電子郵件發(fā)送了消息p你利用電子郵件發(fā)送過于私人或機(jī)密內(nèi)容,過后又懊悔不已p有時候匆忙發(fā)送電子郵件,未添加問候語或結(jié)束語p常常未仔細(xì)檢查語法、拼寫及標(biāo)點錯誤就發(fā)送電子郵件p有時候忘記在郵件中添加附件p發(fā)出郵件后希望能追回,可惜為時已晚p你已經(jīng)很長時間沒有整理或刪除電子郵件p一聽說需要寫電子郵件就頭疼,動不了筆這封郵件有無不妥之處? From: Harry.Limpresto.co.my To: Cc: Subject: HELLO!hi ShirleyHope things r we
2、ll with u, its good 2 know that u will be back in malaysia again in nov to hold your seminar on effective biz writing. PLS LET ME HAVE SOME FREE DATE while u r over here. some bookstores r interested in a talk and singing event, I hope u will agree to take part.tnks & rgsHarry英文英文電子郵件寫作規(guī)范電子郵件寫作規(guī)
3、范 e-mail1. 理論講解2. 案例分析3. 練習(xí)點評4. Q&AEMAIL的基本結(jié)構(gòu)1. 信頭2. 主體3. 結(jié)尾敬語4. 落款簽名EMAIL基本結(jié)構(gòu) To: Cc: Bcc: 信頭 Subject: HELLO!Attachments:hi Shirley 稱謂 (問候語) 正文Hope things r well with u. Its good 2 know that u will be back in malaysia again in nov to hold your seminar on effective biz writing. PLS LET ME HAVE S
4、OME FREE DATE while u r over here. some bookstores r interested in a talk cum singing event.I hope u will agree to take part. 結(jié)尾tnks & r 結(jié)尾敬語Harry 落款簽名主體1、信頭收件人 To:發(fā)件人 From:抄送 Cc:密送 Bcc:主題 Subject附件 Attachments Harry.Limpresto.co.my S Fionapresto.co.my Application for manager assistant 1.1 主題 SU
5、BJECTu 構(gòu)成:單詞/名詞性短語/完整句(一般不超過35個字母)練習(xí):判斷下列表達(dá)是否準(zhǔn)確1.Greetings2.Supplier training3.Meetings on 22 July has been canceled.4.go to fessional trainees from sister company should abide by rule of local company.u 大小寫規(guī)則:- 方法1:將位于句首的單詞和專有名詞的首字母大寫即可- 方法2:將實詞(名詞、動詞、形容詞、副詞、代詞等)每一個單詞的首字母大寫。練習(xí):判斷下列表達(dá)是否
6、準(zhǔn)確1.New E-mail Address Notification2.Detailed calculation3.detailed calculation1.1 主題 SUBJECTu主題框內(nèi)容應(yīng)簡單明了,但切忌含糊不清。例如: pricing policy meeting(定價政策會議) letter of application(申請信) 練習(xí):判斷下列表達(dá)是否準(zhǔn)確1.Meeting2.News about the meeting 3.Tomorrows meeting canceled4.Greetings5.Greetings from DDC Company6.Please co
7、me to pick your card.2. 主體格式稱謂(問候語)開頭正文結(jié)尾敬語落款簽名檔2.1 正文格式Dear XXX,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxx.Sincerely yours,XXXDear XXX,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxx
8、xx.Sincerely yours,XXXDear XXX, xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx. xxxxxxxxxxxx.Sincerely yours,XXX ?2.1 正文格式Dear XXX,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxx.Sincerely yours,XXXDear
9、XXX,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxx.Sincerely yours,XXXDear XXX, xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx. xxxxxxxxxxxx.Sincerely yours,XXX 2.1 正文格式Dear XXX,xxxxxxxxxxxxxxxxxxxxxxxxxxxx
10、xxxxxxxx.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxx.Sincerely yours,XXXDear XXX,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxx.Sincerely yours,XXXDear XXX, xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx. xxxxxxxxxxxxxxxxxxxxxxxxxxxx
11、xxxxxxxxxxxxxxxxxxxxxxx. xxxxxxxxxxxx.Sincerely yours,XXX 齊頭式混合式縮進(jìn)式2.2 稱謂u 稱謂之后一般用逗號,如Dear Stella, 正式(正式商務(wù)往來)寫出對方稱謂稱謂 + 姓稱謂 + 全名Mr./Mrs. (已婚) Miss (未婚女性) Ms.(未婚已婚女性皆可以使用)如 Mr. Kunze/ Mr. Becker Kunze正式(熟識的同事、上級、客戶等)稱呼對方名字名字Dear + 名字如Stephan或Dear Stephan,若對方郵件以Dear稱呼你,回信時也同樣以Dear回復(fù);非正式稱呼對方名字、昵稱等Hi Ju
12、dy,/ Hello dear,2.2 稱謂u 若無法得知收件人姓名,可用: Dear Sir or Madam, Ladies and gentlemen, Dear Colleagues, Dear all, To whom it may concern, Dear Committee Member, Dear Meeting Planner, Dear Purchasing Agent,2.3 問候語 Long time no see. How have you been? 好久不見,最近你好嗎? I hope you are doing well recently.希望你近來過得很好。
13、 I hope things are going well with you. 希望你近來過得很好。 How was your trip/ vacation to Beijing? 你去北京的旅行/假期過得如何? First let me start by wishing you and your staff a Happy New Year. 首先祝你和你的同事新年快樂。2.4 開頭u 商務(wù)郵件不需要過多的寒暄,恰當(dāng)?shù)姆Q呼和招呼之后就可直接進(jìn)入主題。通常在第一句說明郵件的目的。 例如: I am writing to inquire whether you can provided your
14、 latest catalog. 我來信是要詢問您是否能提供貴公司最新的目錄。 We are interested in your range of office supplies. 我們對你們的辦公用品感興趣。 After a careful review of your operations, we believe that your company is ideal for meeting our OEM needs. 在仔細(xì)檢視你們的運(yùn)營狀況后,我們認(rèn)為貴公司非常符合我們的代工制造需求。練習(xí)請根據(jù)下列情境寫開頭句:需要與對方商榷討論方案細(xì)節(jié)的時間,你現(xiàn)在發(fā)送郵件給對方,詢問下周二下午2
15、點到4點是否合適。昨天的會議上對方要求發(fā)送項目的具體介紹,你現(xiàn)在將所需文件通過郵件(附件)發(fā)送給對方。前一次會議約定周五給對方發(fā)送合同,你現(xiàn)在發(fā)送郵件與對方再次確認(rèn),將于周五把合同發(fā)送給對方。你需要對方協(xié)助你處理一些事項。參考答案 Id like to discuss the details with you. Is Tuesday 1400-1600 convenient for you? 我想和您談?wù)勑抻喌氖隆_@周二下午兩點到四點您有空嗎? Attached are the documents you requested at the meeting yesterday. 昨天會議上您要求
16、的文件已附上,請查收。 As discussed at the meeting, Ill send you the new contract by this Friday. 正如我們在會上所討論的,我將在周五前給您發(fā)送心的郵件。 I need your help in the following matter. 我需要你協(xié)助處理以下事項。2.5 主體內(nèi)容 主體段應(yīng)簡單明了,調(diào)理清晰,過長的內(nèi)容不易閱讀且容易讓對方抓不住重點。 確保調(diào)理清晰,合理分段,避免將所有內(nèi)容全部集中在一個主體段內(nèi)寫完。 若有多條建議或事項要闡述,可以用條例式的方法呈現(xiàn),使內(nèi)容更清晰易讀。 為了能更靈活地排版,可以把這些信
17、息作成附件形式,以方便對方將其打印出來。2.5 主體內(nèi)容常用句型通知/公告發(fā)起會議詢問確認(rèn)回復(fù)反饋道謝致歉/遺憾要點列表發(fā)送附件2.5.1. 通知通知/公告公告u inform sb that / inform sb of sth 通知某人某事 I am writing to inform you that there are some small changes in the schedule for my visit to your company next week. 我寫這封信是要通知您,我下周造訪貴公司的行程將有些許變動。 This is to inform all employee
18、s of recent staff changes at KYLE Co. 此乃通知所有員工Kyle公司最近的人事變動。u notify sb that通知某人某事 This letter is to notify you that our office will be closed on Monday. 這封信是要通知你們,我們公司周一不營業(yè)。u be advised that 告知某人某事 Please be advised that it is time to prepare your annual sales reports.特此告知:該是各位準(zhǔn)備年度業(yè)績報告的時候了。2.5.2. 發(fā)
19、起會議u sb would like to have a meeting in/on/at 時間 about 內(nèi)容 I would like to have a meeting in the afternoon about our development planning for the project A。今天下午我建議我們就A項目的發(fā)展計劃開會討論一下。 Wed like to have the meeting on Oct 30. 十月三十號開會。u sb would like to talk to sb about 內(nèi)容 by mail/ over the phone I would
20、like to talk to you over the phone regarding issues about report development and the XX project。我想跟你電話討論下報告進(jìn)展和XXX項目的情況。2.5.3. 詢問信息/反饋/建議u Any question, please dont hesitate to/ feel free to Any question, please dont hesitate to let me know. 有任何問題,歡迎和我們聯(lián)系。 Feel free to give your comments. 請隨意提出您的建議。u
21、 Look forward to your feedbacks/suggestions/opinions Thank you and look forward to having your opinion on the estimation and schedule。 謝謝你,希望能聽到更多你對評估和日程計劃的建議。 Look forward to your feedbacks and suggestion soon。 期待您的反饋建議!2.5.3. 詢問信息/反饋/建議u have some questions about 對有一些疑問 I have some questions about
22、 the report XX-XXX我對XX-XXX報告有一些疑問. For the assignment ABC, I have the following questions: 就ABC協(xié)議,我有以下幾個問題:u It would be nice if you could provide a bit more information on It would be nice if you could provide a bit more information on the users behavior.您若是能夠就用戶行為方面提供更多的信息就太感激了!u would appreciate
23、At your convenience, I would really appreciate you giving us your opinion.如果可以,我希望你能負(fù)責(zé)這件事情。u Your opinions/comments/suggestions are welcome. 歡迎您的意見/評論/建議2.5.4. 確認(rèn)u Confirm sth/ that 確認(rèn) Reconfirm sth/ that 再次確認(rèn) This will confirm that we have placed a phone order with you this afternoon. 來信是確認(rèn)今天下午我們已電
24、話下單一事。 This is to reconfirm our scheduled appointment for Wednesday, November 16, 2013. 此信是要再次確認(rèn)我們排定會面的時間為2013年11月16日星期三。u Verify/ clarify that 或 verify/ clarify sth I am writing to clarify that the time and date for our meeting will be Wednesday, November 16, 2014. 此信旨在確認(rèn)我們會議的時間和日期為2014年11月16日星期三。u
25、 for your consideration/ approval I am pleased to present our new proposal for your consideration and approval. 很高興向您呈交我們新的提案,并請您審核通過。2.5.5. 回復(fù)/反饋u Thank you for / Thanks for 感謝 Thank you for your email dated September 8. 感謝您9月8日的來信。u be pleased/ happy to I am very happy to accept your invitation to
26、 the party. 我欣然接受您的宴會邀請。u Please see comments/suggestions/opinions below Please see comments below. 請看下面的評論。u My comments/answers/suggestions/ are My answers to your question of this project are in red below.我就你對該項目疑問的回答已在下面標(biāo)紅。u add some comments to 就xxx添加了一些備注 I add some comments to the document fo
27、r your reference.我就文檔添加了一些備注,僅供參考。2.5.6. 表達(dá)感謝u Thank you/ thanks for 感謝 Thank you so much for the cooperation. 謝謝你的合作! Thanks for your time in organizing the event. 感謝您花時間籌劃這項活動。u (really) appreciate 對表示感謝 is/are appreciated. I really appreciate the effort you all made for this sudden and tight proj
28、ect.對如此緊急的項目您做出的努力我表示十分感謝。 Really appreciate your help!非常感謝您的幫助! We all appreciate your help and kind thoughts. 我們一致感謝你們的協(xié)助和體貼。2.5.7. 致歉u be sorry that/ for sth 抱歉 I am very sorry for not being at the meeting. 我對沒有能夠出席會以表示非常抱歉。 I am so sorry that I couldnt make it. 非常抱歉我沒有到。u (sincerely) apologize f
29、or 就xxx真誠道歉 I sincerely apologize for this misunderstanding.對造成的誤解我真誠道歉。 I apologize for the late asking but we want to make sure the correctness of our implementation ASAP。很抱歉現(xiàn)在才進(jìn)行詢問,但是我們需要盡快核實執(zhí)行信息。2.5.8.列表u is/are as follows The current status is as follows: 12目前數(shù)據(jù)如下:12ufollowing Today we would li
30、ke to finish following tasks by the end of day: 1.2 今天我們要完成的任務(wù):1.2 Our team here reviewed the newest SCM policy and has following concerns: 1.2我們閱讀了最新的供應(yīng)鏈管理政策,做出如下考慮:. 發(fā)送附件u Please see/ find the attached 請見附件u Attached please kindly find/see請見附件 Please find the attached overview of our new p
31、roduct. 請見附件,關(guān)于我們新產(chǎn)品的概述。u Attached is/are 附上 Attached is a customer-service survey as we would love to know your thoughts on our products and services. 附上客戶服務(wù)調(diào)查,我們希望了解您對于我們產(chǎn)品及服務(wù)的看法。u Ive attached 我附上 I ve attached some of the pictures we took during our visit. 我附上一些旅途所拍照片。2.6 結(jié)尾一般性結(jié)尾商務(wù)性結(jié)尾希望對方回應(yīng)主動聯(lián)系對
32、方2.6.1 一般性結(jié)尾I look forward to n./doing 我期待 I look forward to your response. 我期待您的答復(fù)。If you have any, please feel free to/ dont hesitate to do如果你還有其,請盡管If you have any more questions, please feel free to contact me.如果你還有其他問題,請盡管和我聯(lián)系。Please let me know if I can 如果我能,請讓我知道 Please let me know if I can d
33、o more to support this.如果還有別的我能做的來支持該項目,請告訴我。would appreciate any feedback/suggestions 若有任何意見,請不吝賜教I would appreciate any feedback you have. 若有任何意見,請不吝賜教2.6.2 商務(wù)性結(jié)尾Look forward to our continued cooperation. 期盼我們能繼續(xù)合作。This email is not for general distribution. 請勿公開散布這封電子郵件。We hope that our prompt an
34、d efficient handling of your order will lead to your becoming a regular customer. 期盼我們迅速、有效處理您的訂單能讓您成為我們的老主顧。For further information, please contact Customer Services. 如需更多相關(guān)訊息,請洽客服部。Please direct any questions you may have to my office at 4388-3899.如有任何問題您可撥打我辦公室電話:4388-3899。2.6.3 請對方回應(yīng) Please cont
35、act me/ let me know/ call me/ e-mail me Please contact me at your earliest convenience. 煩請您方便之時盡快與我聯(lián)系。 Please let me know at your earliest convenience whether you will be attending this workshop. 煩請您方便之時盡快告知我們您能否參加會議。 Please call me when youve had time to look over the attached material. 您方便瀏覽附件中的材料
36、時,煩請您電話告知我。 Is it possible/ convenient/ for you to Is it possible for you to decide as soon as possible? We need to make the announcement by the end of the day. 麻煩您可否盡快決定?我們需要在今天之內(nèi)宣布此事。2.6.4 結(jié)尾表達(dá)主動聯(lián)系u will be in contact with you/ call you/ write to you/ email you I will be in contact with you within
37、 the next couple of days. 接下來幾天我會與您進(jìn)行聯(lián)系。 I will call you next week to arrange a date and time for a presentation and to answer any questions you may have. 下周我會給您打電話,安排時間和日期就您可能會產(chǎn)生的疑問進(jìn)行講解。 I will e-mail you next week to answer any questions you may have and to arrange a convenient time to meet do dis
38、cuss the details of this venture. 下周我會發(fā)郵件解答您的任何問題,并且安排合適的時間見面討論風(fēng)險的細(xì)節(jié)。2.7 敬語&落款正式用法用于單純商務(wù)關(guān)系用sincerely最穩(wěn)妥Sincerely, Sincerely yours, Yours sincerely, 正式用法用于已建立關(guān)系的上級、同事、客戶等Best regards,Regards,Best wishes,非正式用法用于親友及熟悉的同事間Yours,Cheers,Take care,2.8 簽名 姓名/英文名 公司名稱 工作地址 聯(lián)系方式 網(wǎng)頁鏈接 公司宣傳logo范文賞析Dear Coll
39、eagues,We are glad to inform that the new “Standard Procedure of Poster Display” will take effective on May15, 2015.This standard procedure contains the standard processes and instruction of poster display at the Daimler China Premises, aiming to create a good working environment for all staff.Highl
40、ights of Standard Procedure :1.No poster display is allowed, except with written approval in advance in accordance with this Standard Procedure.2.The poster should be displayed at the designated public area of Daimler Premises.3.Double-side tape is NOT allowed to be used.4.The requestor is responsible for taking down the expired poster timely.You are encouraged to read and ge
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