餐飲儀容儀表和個人衛(wèi)生培訓(xùn)

1、整理課件 專業(yè)餐飲管理網(wǎng)站優(yōu)秀餐飲管理咨詢平臺整理課件Grooming & Hygiene個人儀表與衛(wèi)生個人儀表與衛(wèi)生Looking Your Best! Looking Your Best! 展示給客人你最佳的儀容展示給客人你最佳的儀容, ,儀表儀表. . Creating An Impression. Creating An Impression. 給客人留下深刻的印象給客人留下深刻的印象. .Our HotelOur Hotels Image. s Image. 我們酒店的形象我們酒店的形象. .You - A Representation. You - A Representa

2、tion. 你就是這一切的代表你就是這一切的代表. . 整理課件課程目錄課程目錄 General Grooming Standards 個人儀表基個人儀表基本標(biāo)準(zhǔn)本標(biāo)準(zhǔn) Females Grooming Standards 女員工儀表女員工儀表標(biāo)準(zhǔn)標(biāo)準(zhǔn) Male Hair standards 男員工儀表男員工儀表標(biāo)準(zhǔn)標(biāo)準(zhǔn) Kitchen Employees 廚房員工儀表廚房員工儀表 整理課件培訓(xùn)目的培訓(xùn)目的 通過本次培訓(xùn)，你將能夠列出并解釋出酒店通過本次培訓(xùn)，你將能夠列出并解釋出酒店 的個人儀表和衛(wèi)生方面的標(biāo)準(zhǔn)。的個人儀表和衛(wèi)生方面的標(biāo)準(zhǔn)。 At the end of the training

3、, you will be able to list & explain Holiday Inn Daya Bay Grooming & Hygiene standards. 整理課件 Uniforms should be change according to department procedures. 要穿部門所規(guī)定的制服 Name tag to be worn at all times and correctly positioned on the left hand up-side of the uniformed. 上班時名牌一定要隨時佩戴在制服左上方正確的位置Dr

4、ess Code/Uniforms 服裝服裝整理課件Uniforms or any part of the uniform must not be worn outside of the Hotel unless specific duties require doing so. Any damage to the uniform must be reportedto the Linen Room immediately so that repair can be done 除非工作需要，禁止在酒店外穿整套或任何一部分 的制服。制服若有損壞，必須立即通知制服間，以 及時修補。Dress Cod

5、e/Uniforms 服裝服裝/ /制制服服 整理課件 Why wear a name tag ? 為什么要戴名牌？為什么要戴名牌？ It enable new staff to integrate faster。 它能使新員工快速進(jìn)入狀態(tài) It gives an organization a friendlier and more personal image。 可以帶給飯店親切及個人化服務(wù)的形象 Customers and visitors like to know who they are talking to? 顧客想知道他們在和誰講話整理課件Why wear a name tag ?

6、 為什么要戴名牌？為什么要戴名牌？ It encourages staff to take greater responsibility for their actions and behavior. 它能加強員工對自己的表現(xiàn)及行為的責(zé)任感 It enable new staff to integrate faster. 它能使員工很快的辨認(rèn)新同事整理課件 General Grooming Standards個人儀表基本標(biāo)準(zhǔn)個人儀表基本標(biāo)準(zhǔn) Hair may not look wet and oily. 頭發(fā)看起來不要非常油膩，要保持清潔。 No strong hair spray, gel,

7、 lotion on hair. 不要在頭發(fā)上涂抹過多的發(fā)膠 No fancy design hair styles. 不要留怪異的發(fā)型 No fancy jewelry. You are allowed a simple wedding band, a watch and a pair of small ear studs for females 不要佩帶耀眼的首飾，只可佩帶結(jié)婚戒指、手表， 女員工可佩帶小耳釘，且一只耳朵只能戴一個耳釘整理課件 General Grooming Standards個人儀表基本標(biāo)準(zhǔn)個人儀表基本標(biāo)準(zhǔn) Pockets may not contain too man

8、y articles, nor look bully. 工裝口袋不允許裝太多的東西，或看起來臃腫 Shoes should be polished. 保持皮鞋的光亮 Finger nails should be clean, short, well trimmed. 指甲要整潔、整齊整理課件General Grooming Standards個人儀表基本標(biāo)準(zhǔn)個人儀表基本標(biāo)準(zhǔn) Avoid garlic, onion, and strong spicy smelling food before reporting to work. 工作前要去除口腔或身體的異味，如：工作前要去除口腔或身體的異味，如

9、： 蒜，元蔥及某些刺激性食品較強的氣味。蒜，元蔥及某些刺激性食品較強的氣味。 Hands must be washed after each visit to the toilet, before and after meals and handling of food. 飯前便后要洗手。飯前便后要洗手。整理課件General Grooming StandardsGeneral Grooming Standards個人儀表基本標(biāo)準(zhǔn)個人儀表基本標(biāo)準(zhǔn) Hair must be clean, neat and tidy at all times. Hair must be clean, neat a

10、nd tidy at all times. 時刻保持頭發(fā)干凈整潔。時刻保持頭發(fā)干凈整潔。 Fringe must be above the eyebrow. Fringe must be above the eyebrow. 垂在額前的短發(fā)，不可遮蓋眼。垂在額前的短發(fā)，不可遮蓋眼。 Color of hair must be of a “natural ” color. Color of hair must be of a “natural ” color. 頭發(fā)的顏色要自然。頭發(fā)的顏色要自然。 No fancy unnatural colored hair.No fancy unnatura

11、l colored hair. 頭發(fā)不可染刺眼的或不自然的顏色頭發(fā)不可染刺眼的或不自然的顏色整理課件WOMENS GROOMING女員工儀表標(biāo)準(zhǔn)女員工儀表標(biāo)準(zhǔn)整理課件 Must be clean, well-cut and regularly maintained. 頭發(fā)要梳理整齊頭發(fā)要梳理整齊 Loose hair must not tough the shoulders, If so, it must be worn up in an elegant professional style. E.g.: braided, pony-tail,bun. 頭發(fā)長度不能到肩膀，否則的話一定要優(yōu)雅專

12、業(yè)扎頭發(fā)長度不能到肩膀，否則的話一定要優(yōu)雅專業(yè)扎 起來。如：辮子、綁成馬尾狀、盤成發(fā)髻。起來。如：辮子、綁成馬尾狀、盤成發(fā)髻。 WOMENS GROOMING女員工儀表標(biāo)準(zhǔn)女員工儀表標(biāo)準(zhǔn)Hair發(fā)型發(fā)型整理課件 Hair worn in a pony-tail on the crown. 頭發(fā)像皇冠似的綁的很高的馬尾頭發(fā)像皇冠似的綁的很高的馬尾 Hair fringe covering the eyebrows. 流海遮住了眉毛流海遮住了眉毛 Wet look. 頭發(fā)看起來是濕的頭發(fā)看起來是濕的 Extreme style or light-colors. 奇怪的發(fā)型或顏色奇怪的發(fā)型或顏色NO

13、T ACCEPTABLE不允許不允許整理課件 Hair accessories must be of a conservation nature. 頭發(fā)上戴的飾品一定要保守自然頭發(fā)上戴的飾品一定要保守自然 All ribbons, ready-made bows and scrunches should be black。 頭飾僅能使用黑色頭飾僅能使用黑色Hair Accessories 頭發(fā)上戴的頭發(fā)上戴的飾品飾品整理課件 Male & Female staff is not allowed to wear jewelry or other accessories with thei

14、r uniforms 男女員工上班均不允許佩戴首飾或飾物JEWLLERY 珠寶珠寶Brooch, bracelet, anklets and lip/nose/earrings not allowed.不允許佩戴胸針，手鐲，腳鏈，嘴鼻耳環(huán)整理課件 Except for wristwatch, wedding ring and stud earrings for female staff. The maximum diameter of ring can not wider than the finger. Earrings should be either gold,silver,or pea

15、rl Studs, No hanging earrings should be worn. 手表、結(jié)婚戒指除外，女員工可允許佩戴釘狀 耳環(huán)）,戒指寬度不能寬于手指。耳環(huán)只能戴金、 銀或珍珠，不能戴吊式耳環(huán)。 Bangle(foot-lace)should not be worn. 不能戴腳鏈.整理課件MAKE-UP 化妝化妝 Make-up has to be light, and classic 化妝必須是淡妝并且高雅 Ladies are required to wear a minimum of a lipstick and blusher. 女員工最基本要涂口紅即腮紅 Use simp

16、le / light / close to skins nail polish. 使用透明色或接近膚色的指甲油整理課件Females Grooming Standards女員工儀表標(biāo)準(zhǔn)女員工儀表標(biāo)準(zhǔn) False eyelashes not permitted. 不允許戴假睫毛。 No Strong perfume. 不允許用味道過濃的香水。No black or dark maroon color lip stick. 不可涂抹黑色或深褐色的口紅。 No tattooed eye lid/brows and lips. 不準(zhǔn)紋眉。紋眼線；紋唇整理課件Stockings絲襪絲襪 Must be

17、worn by all female Associate. 所有女員工都要穿絲襪 Skirts must always be worn with pantyhose stockings. Plain, skin colour and no runs/ no holes. 應(yīng)穿酒店統(tǒng)一發(fā)放的絲襪。并保證絲襪無破洞、 無抽絲整理課件Male Hair standards男員工儀表標(biāo)準(zhǔn)男員工儀表標(biāo)準(zhǔn)整理課件 Hair, which must be clean and of a conservative style, should be maintained regularly, And not re

18、aching the collar.Minimum hair length of Number 2 on razor setting. No hair fringe could cover the eyebrows. Side burns should not extend beyond the middle of the ear. 男員工的頭發(fā)要保守，并梳理整齊，長度不到衣領(lǐng)， 最短長度為2公分前面的頭發(fā)不能擋住頭發(fā), 鬢角不能 超過耳中央MENS GROOMING整理課件 No Print T-Shirt should be worn under uniforms. 不能在制服下穿著有印花

19、的T恤 Hands and nails must be and well manicured at all times.Length of nail could not be over the top of the finger. 雙手及指甲要整齊清潔，指甲不宜超過 Uniforms must be clean, well-ironed and free from spots and stains with no Buttons missing and on loose threads. 制服須干凈，熨燙平整，無污漬，鈕扣齊全，無開線MENS GROOMING整理課件Kitchen Emplo

20、yees廚房員工儀表廚房員工儀表整理課件Kitchen Employees廚房員工儀表廚房員工儀表 Hats must be worn at all times. 工作時必須佩帶工作帽工作時必須佩帶工作帽 Hair must be washed everyday. 每天必須洗頭每天必須洗頭整理課件Kitchen EmployeesKitchen Employees廚房員工儀表廚房員工儀表 Females must wear hairnets. 女員工應(yīng)該佩帶發(fā)網(wǎng)女員工應(yīng)該佩帶發(fā)網(wǎng) No jewelry of any sort allowed. 不準(zhǔn)佩帶任何裝飾物不準(zhǔn)佩帶任何裝飾物 must w

21、ear kitchen shoes/boots. 必須穿廚房的鞋和靴子必須穿廚房的鞋和靴子整理課件Personal Hygiene個人衛(wèi)生個人衛(wèi)生整理課件Personal Hygiene個人衛(wèi)生個人衛(wèi)生 Bathe daily . 每天洗澡。 Brush your teeth. 每天刷牙 Wash your hair and keep it clean and dandruff free. 清洗頭發(fā)，保持頭發(fā)干凈，沒有頭皮屑整理課件Personal Hygiene個人衛(wèi)生個人衛(wèi)生 Use deodorant. 可使用除臭劑可使用除臭劑 Use perfume or cologne in moderation. 可使用溫和清淡的香水可使用溫和清淡的香水整理課件Personal Hygiene 個人個人衛(wèi)生衛(wèi)生 Avoid garlic