安某汽車Q12002培訓(xùn)材料(共34張)(PPT 34頁)

1、Q1 2002第1頁，共34頁。What is Q1 2002什么是Q1 2002Ford Motor Company exclusive designation 它是福特公司所特有的Set of fundamental quality and manufacturing disciplines 基本的質(zhì)量和制造規(guī)則Drives suppliers continual improvement 幫助供應(yīng)商不斷持續(xù)改進(jìn)Put tools in place to maintain excellence 用一些工具維持最佳Improve each passing year 每年都得到提升Q1 not

2、achieved independently - guides cooperation - Ford/Supplier relationship Q1不是獨(dú)立獲得的引導(dǎo)福特和供應(yīng)商之間的關(guān)系page 3第2頁，共34頁。Supplier Benefits of Q1供應(yīng)商達(dá)到Q1的好處Recognition (Q1 flag, Q1 plaque) 認(rèn)可（Q1旗幟和標(biāo)志）Publicity and Advertising Privileges 宣傳和廣告Self-Certification (PPAP) 自身認(rèn)可（PPAP）World Excellence Award (acknowledge

3、s the best of the best) 世界優(yōu)秀供應(yīng)商獎勵Preferred Status with Changan Ford (Ideally only Q1 facilities are considered in source selection) 長安福特的首先供應(yīng)商（只有Q1工廠才在選點(diǎn)中被考慮）page 19第3頁，共34頁。Q1 2002 RequirementsQ1 2002的要求Any external suppliers manufacturing facility that currently supplies parts to Ford is eligible

4、for consideration 適用于所有為福特工廠供貨的外部供應(yīng)商制造現(xiàn)場Suppliers facility has to achieve excellence in five key areas: 供應(yīng)商制造現(xiàn)場在以下五個重要方面必須做到最好:Capable Systems 合格的體系Ongoing Performance 持續(xù)的實(shí)際業(yè)績Site Action Plan 現(xiàn)場的行動計劃Satisfied Customers 滿意的客戶Continual Improvement 持續(xù)改進(jìn)page 7第4頁，共34頁。Capable Systems合格的體系Third-party cer

5、tification:第三方認(rèn)證:QS-9000 (or TS 16949)ISO 14001 (environmental management system) ISO 14001(環(huán)境管理體系)MS-9000, MMOG or Odette (materials management system assessment) MS-9000, MMOG 或 Odette(材料管理系統(tǒng)評審)page 7第5頁，共34頁。2) Ongoing Performance持續(xù)的實(shí)際業(yè)績Suppliers performance history with Ford:供應(yīng)商在福特的業(yè)績歷史:Field Ac

6、tions 召回Stop Shipments 停止發(fā)貨PPM Performance PPM業(yè)績Delivery Performance 交貨業(yè)績Monthly Q1 2002 overall score 每月的Q1總分Q1 suppliers are responsible not just for their own sites, but for controlling the quality of any suppliers that provide them with product.Q1的供應(yīng)商不僅要對他們自已的現(xiàn)場負(fù)責(zé),還要控制向他們提供產(chǎn)品的供應(yīng)商的質(zhì)量page 7第6頁，共34

7、頁。3) Site Action Plan現(xiàn)場的糾正措施Site assessments supplier tools to gage their performance to address:現(xiàn)場評審供應(yīng)商來衡量他們業(yè)績的工具:Planning & Demonstration of Manufacturing Process Capability 計劃和證實(shí)過程能力Variability Improvements 偏差改進(jìn)Manufacturing Efficiencies (Lean, FTT, OEE) 制造的效率(精益生產(chǎn),FTT,OEE)Customer Satisfaction (

8、documented in QOS) 客戶滿意(在QOS中文件化)All suppliers must perform a Manufacturing Site Assessment by February 1, 2002 and re-assess every 6 months.所有供應(yīng)商必須每半年進(jìn)行一次現(xiàn)場評審11第7頁，共34頁。4) Satisfied Customers滿意的客戶Each supplier site must provide customer endorsements of: 每一個供應(yīng)商現(xiàn)場必須獲得客戶背書:Supplier Technical Assistanc

9、e (STA) 國產(chǎn)化工程師Each Ford plant that receives product 每一個接產(chǎn)品的福特工廠Material Planning & Logistics (MP&L) 物流部Ford Customer Service Division (FCSD) 福特客戶服務(wù)部 Each of those customer must provide the supplier with an endorsement 每一個客戶都必須對供應(yīng)商進(jìn)行背書page 11第8頁，共34頁。5) Continual Improvement持續(xù)改進(jìn)Q1 2002 thresholds for

10、 performance metrics and site assessment will be raised annually to drive overall continual improvement.為了促進(jìn)持續(xù)改進(jìn)，Q1 2002的業(yè)績矩陣和現(xiàn)場評審每年都會上升page 13第9頁，共34頁。Applying for Q1 2002 1申請Q1 2002-1Suppliers should contact their STA site engineer, who will help/guide the suppliers through the Q1 process 供應(yīng)商應(yīng)與現(xiàn)場S

11、TA工程師聯(lián)系，他們將幫助供應(yīng)商了解Q1程序Conduct and submit a self-evaluation to ensure meeting Q1 2002 criteria 執(zhí)行并提交一份自我評估報告，確保滿足Q1 2002標(biāo)準(zhǔn)Once the supplier believes the facility is ready obtain necessary customer endorsements (valid for 6 months)在供應(yīng)商認(rèn)為現(xiàn)場已準(zhǔn)備妥當(dāng)來獲取客戶背書認(rèn)可（有效期6個月）page 21第10頁，共34頁。Applying for Q1 2002 2申請

12、Q1 2002-2Formal application to Ford STA with documentation of certification to QS-9000/TS 16949, MS-9000 (or MMOG, Odette) & ISO 14001 帶上QS9000/TS16949，MS-9000和ISO14001的認(rèn)證文件正式向長安福特STA審請A Q1 on-site evaluation may be scheduled to review qualifications to Q1 2002 Q1現(xiàn)場評估符合Q1 2002page 21第11頁，共34頁。Applyi

13、ng for Q1 2002 3申請Q1 2002-3Responsible STA Commodity Manager provides a final recommendation based on Q1 2002 criteria 相關(guān)的STA產(chǎn)品經(jīng)理對Q12002標(biāo)準(zhǔn)作最后認(rèn)可Minimum six-month shipping history for production and/or service 至少六個月的交貨歷史If a supplier location has not shipped to Ford within prior 12 months is no longer

14、 considered Q1 如果供應(yīng)商現(xiàn)場已有十二個月未交貨，不再考慮Q1page 21第12頁，共34頁。Overall Q1 Score 1Q1 分?jǐn)?shù)-1Every Supplier site begins with a 1000 point Q1 score 每一個供應(yīng)商的Q1初始分為1000Suppliers must maintain an overall score of at least 800 points for Q1 status 為了保持Q1,供應(yīng)商必須維持至少800分Sites must maintain certification to QS-9000/TS 169

15、49, ISO 14001 and compliance to MS-9000/MMOG/Odette 工廠必須保持QS9000/TS16949,ISO14001并符合MS-9000/MMOG/OdetteSites gain or lose points based on their performance metrics. 根據(jù)工廠業(yè)績加減分?jǐn)?shù)page 28第13頁，共34頁。Overall Q1 Score 2Q1分?jǐn)?shù)-2Sites must meet all Q1 manufacturing site expectations & implement effective correct

16、ive action plans 工廠必須滿足制造現(xiàn)場評估要求,并執(zhí)行有效的糾正措施.Not meeting Q1 2002 requirements or fail to implement effective action plan: lose 250 points & Q1 will be revoked 不能滿足Q1 2002的要求或不能執(zhí)行有效的糾正措施,減250分,Q1撤消Suppliers on Q1 revocation: 供應(yīng)商Q1撤消:cannot gain points for positive performance不會因?yàn)榉e極的業(yè)績而獲得分值cannot regain

17、 Q1 status for 6 consecutive months.6個月內(nèi)不能重獲Q1狀態(tài)17第14頁，共34頁。Overall Q1 Score 3Q1分?jǐn)?shù)-3The final Q1 score is tabulated for:最后的Q1總分由:Capable Systems 合格的系統(tǒng)Ongoing Performance 持續(xù)的業(yè)績Site Action Plan 工廠的糾正措施page 15第15頁，共34頁。Capable Systems合格的體系Prerequisites that must supplier maintain:供應(yīng)商必須具備的前提：ISO 14001-

18、Environmental Management System ISO 14000環(huán)境管理系統(tǒng)QS-9000/TS 16949 - Quality Management System QS-9000/TS16949質(zhì)量管理系統(tǒng)suppliers are required to be third-party certified to QS-9000 or TS 16949 by Job#1 供應(yīng)商要在正式投產(chǎn)前通過QS-9000/TS16949MS-9000/MMOG/Odette - Material Management System MS-9000/MMOG/Odette物料管理系統(tǒng)27第

19、16頁，共34頁。Ongoing Performance 1Scoring Thresholds:持續(xù)業(yè)績-1得分：Field Action (-250 points)in a 6 month period in which supplier has responsibility (Tier 1, 2, 3 ): 召回(-250分)六個月內(nèi)由于供應(yīng)商(一級、二級、三級)的責(zé)任造成召回Supplier site loses 250 points供應(yīng)商工廠減去250分Q1 status is immediately revokedQ1狀態(tài)立即撤消page 28&29Go to Q1 Book第17

20、頁，共34頁。Stop Shipment (0 to -250 points)2 or more Stop Shipments in a 6 monthperiod:停止發(fā)車（0-250分）在六個月內(nèi)有2個或更多的停止發(fā)車Supplier loses 250 points供應(yīng)商減去250分Q1 status is immediately revokedQ1狀態(tài)立即撤消Ongoing Performance 2Scoring Thresholds:持續(xù)業(yè)績-2得分：page 28&29第18頁，共34頁。PPM (+100 to -250 points) PPM（+100到-250分）6 mon

21、th PPM (production or service) exceeds the ongoingcommodity PPM by 100% or more and site PPM 120: 6個月的PPM（生產(chǎn)件和售后件）超過同類商品平均值的100%或更多同時PPM值大于120Supplier site loses 250 points供應(yīng)商減去250分Q1 status is immediately revokedQ1狀態(tài)撤消Gain up to 100 points by outperforming the commodity PPMPPM如果比同類商品的平均值低加一倍100分Gai

22、n up to 100 points by achieving 60 or less PPMPPM值為60或更少加100分Ongoing Performance 3Scoring Thresholds:持續(xù)業(yè)績-3得分：page 28&31第19頁，共34頁。Delivery Rating (+100 to -250 points)falls below 81 metric points :交貨評分（+100到-250分）低于81點(diǎn)：Supplier loses 250 points供應(yīng)商減去250分Q1 status is immediately revokedQ1狀態(tài)立即撤消Gain 50

23、 points when 97-99 metric points97-99點(diǎn)，加50分Gain 100 points when 100 metric points100點(diǎn)，加100分Ongoing Performance 4Scoring Thresholds:持續(xù)業(yè)績-4得分：page 28&31第20頁，共34頁。得 分指標(biāo)分?jǐn)?shù)Q1狀況現(xiàn)場措施供應(yīng)商責(zé)任在6個月內(nèi)1次-250撤消停止發(fā)運(yùn)供應(yīng)商責(zé)任0次, 6 個月內(nèi)1次, 6 個月內(nèi)2次或更多, 6個月內(nèi)0-100-250撤消PPM a)生產(chǎn)100 %75 % 至 99%50 % 至 74%25 % 至 49%11 % 至 24%0 % 至

24、 10%-1 % 至- 24%-25 % 至 -49%-50 % 至 -74%-75 % 至 -99% -100%+100 分+75 分+50 分+20 分+10 分0 分-25 分-50 分-100 分-150 分-250 分撤消第21頁，共34頁。得 分 (續(xù))指標(biāo)分?jǐn)?shù)Q1狀況6個月PPM b)生產(chǎn)0 PPM1 PPM 至 60 PPM61 PPM 至 100 PPM101 PPM 至 250 PPM251 PPM 至 500 PPM501 PPM 至 750 PPM751 PPM 至1000 PPM1001 PPM 至 1500 PPM than 1500 PPM+100 分+50 分0

25、 分-20 分-40 分-60 分-80 分-100 分-125 分交貨評分生產(chǎn)100分97 至 99分81 至 96 分低于 81分+100 分+50 分0 分-250分撤消生產(chǎn)現(xiàn)場評審整改措施無效-250 分撤消只有當(dāng)PPM 大于120時才得負(fù)分得分至少需要2個月的發(fā)貨第22頁，共34頁。Site Action Plan 1工廠行動計劃-1Scoring Thresholds: (-250 points) 分值（250分）Full site assessment annually, partial assessment every 6 months (see areas asterikse

26、d *) 所有工廠評審每年進(jìn)行一次，部分評審每六個月進(jìn)行一次（見 *標(biāo)注）Planning for Manufacturing Process Capability 制造過程能力計劃Demonstration of Manufacturing Process Capability 證明制造過程能力page 28&33第23頁，共34頁。Site Action Plan 2工廠行動計劃-2Suppliers must demonstrate fundamentals based on objective evidence 供應(yīng)商必須以客觀證據(jù)證明Assessment can be done as

27、: 評估可用以下幾個方面進(jìn)行：a self-assessment by the supplier 供應(yīng)商進(jìn)行自我評審an on-site assessment conducted by the STA engineer STA工程師進(jìn)行現(xiàn)行評審page 35第24頁，共34頁。Planning for Manufacturing Process Capability 制造過程能力計劃1）Quality Procedures, QS-9000/TS 16949, QOS 質(zhì)量程序，QS9000/TS 16949，QOS2） FMEAs/Control Plans * FMEA/控制計劃*3） E

28、mployee Readiness/Training Review 足夠的職員/培訓(xùn)評審4） PPAP Review and RunRate Review PPAP評審和節(jié)拍生產(chǎn)評審5） Manage the Change 更改管理Site Action Plan 3工廠行動計劃-343第25頁，共34頁。Demonstration of Manufacturing Process Capability 證明制造過程能力1）Sub-supplier Quality Management * 分供方質(zhì)量體系管理*2）Control of Incoming Quality 進(jìn)料質(zhì)量控制3）Cont

29、rol Plans/Operator Instructions * 控制計劃/作業(yè)指導(dǎo)書*4）Process Variability Monitoring * 過程變異監(jiān)控*5）Gage Calibration and Use * 量具的校準(zhǔn)和使用6）Part Identification, Nonconforming Parts, Packaging, Shipping 零件標(biāo)識，不合格的零件，包裝和發(fā)貨Site Action Plan 4工廠行動計劃-451第26頁，共34頁。Demonstration of Manufacturing Process Capability 證明制造過程能

30、力7) Testing, Engineering Specifications 測試、工程規(guī)范Preventive Maintenance (PM)/ Housekeeping * 預(yù)防性維護(hù)（PM）/庫房*Manufacturing Flow, Lean Manufacturing Metrics * 制造過程流程，精益生產(chǎn)*Problem Solving, Corrective Actions 問題解決，糾正措施Site Action Plan 5工廠行動計劃-553第27頁，共34頁。Revocation of Q1 2002 1Q1 2002撤消-1When a problem is

31、identified, STA will work with a supplier to identify the root cause of a problem and develop a corrective action plan. 一旦確定撤消Q1,STA將與相應(yīng)的供應(yīng)商合作查找問題的根源， 并制定糾正計劃If, however, a supplier has not satisfactorily addressed the performance or customer satisfaction problem, the suppliers Q1 status will be aff

32、ected. 如果供應(yīng)商對業(yè)績和客戶滿意方面問題的對策不能使人滿意，供 應(yīng)商的Q1狀態(tài)會受到影響page 17第28頁，共34頁。Initial 1000 Q1 points 最初的Q1分值為1000分Overall Q1 score will be updated monthly Q1分值每月更新一次Effect on Q1 status cannot be offset by positive performance in other areas 其它領(lǐng)域的積極業(yè)績，不能彌補(bǔ)和影響Q1狀態(tài)Regain Q1: supplier must satisfy all requirements f

33、or 6 consecutive months, incl. all endorsements 恢復(fù)Q1：供應(yīng)商在六個月內(nèi)必須滿足所有的要求，包括所有的背 書Revocation of Q1 2002 2 Q1 2002撤消-2page 17第29頁，共34頁。 Site Q1 Performance 1Site: D7020 - SUPPLIER CORP TOWNSTA MfgLocationParent: ABCD - ANY CORPORATIONCorporate Security Administrator (CSA): Bob Jones - +1-313-593-9457 12

34、34 Supplier Street Town , ST 54321 US CapabilitySite Assessment Corrective Action Plan Date Verified:27-APR-2001 Conformance:IneffectiveSelf Assessment:YesNext Site Assessment01-OCT-2001Date:NoSelf Assessment:Last Site AssessmentDate:03-APR-2001Conformance:Action Plan RequiredSelf Assessment:YesENDO

35、RSEMENTS:STA:15-FEB-2001Plant(s):23-FEB-2001MP&L:19-JAN-2001TREYNOL2FCSD:27-FEB-2001QS-9000:Certified 16-MAY-2002ISO/TS 16949:Satisfied by QS-9000MS-9000/MMSA:Expires 1-JULY-2002ISO14001:Required by 01-JULY-2003Capable 0 points Ineffective Action Plan -250 pointsSummaryParentHelpMetricContactsDownlo

36、ad(QRO)Site Mgt.DatabaseQ1Perform.MapSearchContactsQC Mgr:BOB JONESPhone:540 665 4444 Fax:540 662 0054 Plant Mgr:JOE SMITHPhone:540 665 9537 Fax:540 662 2411 Delivery Champion:JOE SMITHPhone:540 665 9537 Fax:540 662 2411 TREYNOL2SUPPLIERSTA Eng:Whitesides, B. D. (Brent) Phone:1-313-3902718BWHITES1 STA Mgr:Luikart, T. E. (Tim)Phone:1-313-3905350TLUIKART STA Org:FNVIBFORD PRODUCTIONSTA Eng:Morrison, R. K. (Robert)Phone:1-734-5230112 RMORRIS5STA Mg