微軟研究院培訓(xùn)材料匯編課件

1、21 Secrets to Becoming A Good SpeakerKai-Fu LeeManaging DirectorMicrosoft Research, China盔疼炊掂僑釉微錘館泵待櫥隆皋買祁砍悅程嘆示殆碩經(jīng)眉衰紡破央丟巴鎬微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料We Present Every Day!Not just conference talks.Product group meetingsBillG / TAB meetingsPreamble to a demoConvince a product group to be interestedPresent paten

2、t to a lawyerPresent a group result at offsite“Elevator” talks刑靖桅媽稠幢荊訓(xùn)鋤忿衍簽處咸言昌賽澎傍二熒橢株散箋詣褂喜庸滇孩栽微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料But Im not good at it.Presentation skills can be acquired.Examples:Bill GatesKai-Fu Lee搐警曙衫隊(duì)瑟慨柄吩伸醞狹玩恐逐桂熄村諾稀質(zhì)應(yīng)嬌恍渾案端塑骸麗力究微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料What Youll Learn Today:Communication skillsPreparin

3、g the TalkDelivering the TalkHandling Q&A21 secrets to becoming a good speaker.渴楊侯瑩賭倫豆妹基或滑貼砍志懸幼會(huì)醚擅操諱喳摸斂主讀矚幾亡璃易槐微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料What is Communication Skills?Verbal (words spoken)Vocal (tone, range, appeal, credibility of voice)Visual (physical appearance, clothing, gestures, eye contact)7%38%55%Com

4、municationSkills蹋粗戊恨嫁淚譏友倍蘋鄲快顏資棱琶獎(jiǎng)郡魚菠桑朔誤臼沿圍驅(qū)擂煽痛徐黑微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料“Without effective delivery, a speech of the highest mental capacity can be held in no esteem.With effective delivery,even one with moderate abilities maysurpass those of the highest talent.”- Cicero “The man who can think and does no

5、t knowhow to express what he thinksis at the level of him who cannot think.”- PericlesThe Importance of Communication Skills炭料堪帳磚伺轄密兩耀下勛儡呻鈕覽燒墜車蛛誼者警癬瓶櫥棠矯美茬怒扎微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Communication Skills = Fake?Most important factor is PASSION!If youre passionate, your vocal & visual skills will come natural

6、ly.Passion could come from subject, experience, or environment.“There is just one sure cure for bad speeches Get truly excited on the subject, and 99 percent of the faults of your speaking will disappear.”- Robert Montgomery But there are skills to be learned.Like reading, writing, typing.Must learn

7、 this, if you want your work to be understood!混冀敖利污鹽卿叭賣徊旋士肯亂畜砌持臥褒謬睛迷卻痹坐獵偽木疊砸陽(yáng)刁微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Verbal SkillsBe simple and clear!Dont ramble.Stop to think if you need to.Example one: Dan Quayle celebrates democracy:Example two: Dan Quayle trying to say “A mind is a terrible thing to waste”稚幌鋼舜膠裂檢螢咆蒲

8、作揩蘋腋般蔓錠詫乳描漓攘郝扶裁繹咖筑舶贈(zèng)躺奮微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Verbal SkillsSpeaking is not like writing!Use simple words.Dont use complex sentences.Can you understand this: Dont use ambiguous words in speech.寺味即諾建湖簾禿洶勾窒曬觀翔洞逛引注蕾肆向欺蠢站入征遭妝濤走貍箔微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Vocal SkillsProject & resonate your voice.No “UM”s and “ER”s. (P

9、ause instead).Silence is a tool (To draw attention).纏浚痔牢瀾需矛癱流硼立釣彩愧產(chǎn)迪在綿校怯汽低炬選哄櫥窘隸舷盅逼浪微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Vocal SkillsPlay your voice with pitch and tempo.To amplify a point, slow down, speak loudly, exaggerate inotation, pause in the right places.“You are right. I am wrong” Stalin to Trotsky“Ask not wh

10、at your country can do for you; ask what you can do for your country”- John F. KennedyBAD EXAMPLE : “I welcome this kind of examination, because people have to know whether their president is a crook. Well, Im not a crook.”- Richard M. NixonDont use it everywhere!犢殷喪救件煌亦啪惹屠業(yè)蒂妒涌波冒賠譏愈慷距鍬秉帆洲榆掃區(qū)犯灘單痙微軟研究

11、院培訓(xùn)材料微軟研究院培訓(xùn)材料Vocal Skills : Same message; many ways to deiverJohn Kennedy:“You need to contribute to your country”“Ask not what your country can do for you; ask what you can do for your country”.Quayle vs. Benson Debate:Quayle: I have as much experience in the Congress as Jack Kennedy did when he s

12、ought the presidency. Answer 1: “Jack Kennedy is better than you.” Answer 2: Senator, I served with Jack Kennedy. I knew Jack Kennedy. Jack Kennedy was a friend of mine. Senator, youre no Jack Kennedy.“毛員鞠肋幣撞申淺宏廄夫耐茨逸鉤塵悸吟病翁狗乾磁計(jì)恃悅所曹撬顫汝里微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Vocal Skills : EnthusiasmPassion & Enthusiasm!If

13、 youre not passionate, why should we care?Example: Martin Luther KingI have a dream.That one dayThis nation will rise upLive up to the true meaning to its creed:We hold these truths to be self-evidentThat all men are created equal. 吝雍者島賓耳慌句餐皺匯擅歡假貞閹戌聳膜隆枯介濰敬沉盈嗅奇斃帚揭椒微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Visual SkillsVisua

14、l Skills THE most importantAppear trustworthy & respectful.US Election 1960 was won on visual skills.Components of Visual SkillsEyesBodyHandsFace蹭笛跳袱胞杰抉遣耀咆俞森幅饋茬署吉苔纂卯凋叼謹(jǐn)頸躁訊版九猖奸諾止微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Visual Skills EyesLook forward at audience (trust)Dont shift eyeballs; dont look in corner.Dont look too

15、much at computer screen or your notes.Look at peoples faces (not eyes)3-6 seconds per person.Shift randomly.Nod, smile, use facial expression.幌己對(duì)袱饒壟澎匣貧郴允炎途座匿撒郁騎謙懊請(qǐng)熔毫押伐附粹今淑硼頻碰微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Visual Skills BodyStand up when talking.Walk around = informal.Dont:Rock, shake, lean too much.握顛國(guó)頌稿爽訊計(jì)裸咸木銑陪

16、佛遣忻衡毅覆狽劇撐狀吧鐮攫困克硒叢物櫻微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Visual Skills HandsGesture complements talk.Should come naturally, without thinking.Make sure they match!Need to exaggerate a littleEspecially with large audience.Dont fidget or put in pocket.Videotape whole talk & watch.綻噎舉坊嗽崇鈣縛髓朗喧粘記棧參糜咬羅倔拆蜘扼州姑碗搖朗更哭邀術(shù)復(fù)微軟研究院培訓(xùn)材料微

17、軟研究院培訓(xùn)材料Visual Skills FaceShow emotion!Most of the time:“I care a lot about this.”“I really believe in this.”“I love my work.”Sometimes (in response to questions).“This is the most outrageous thing Ive ever heard.”“I will have nothing to do with this.”艙贏趙豬討娩惜罐蹲蘋賞瓷椅轟暴伐飲星惟簾靴撿窒房辣惜進(jìn)琴了凰桓烏微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)

18、材料What Youll Learn Today:Communication skillsPreparing the TalkDelivering the TalkHandling Q&A21 secrets to becoming a good speaker.皿嘉消跳逾親告屢侮襟性饒鏡湘軋外鈴泌塌饋付鹿兼炳力績(jī)蠱絕棍湊伏棒微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Preparing the TalkAlways OVERPREPARE!Preparation includes:Researching the background.Organizing the talk.Writing the s

19、lides.Rehearsing the talk.Last minute things.蒸低吼隧靠俗趁槽逢獲訴隴駒鵑揚(yáng)訊缸忌侵唾鞠索屜音蟻科水坊蓮淬螟仔微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Researching the BackgroundWhen youre invited, find out:How long is the talk?Whats the topic?(Say no if you dont care about the topic).Whos the audience.Once you say yes, you are COMMITTED to do a great job

20、.氖鞠避壁貶某鐘賈送岳律濃郡姿攏瓷陌闌諒訓(xùn)麻浸繩減嫌阿拜廠雍礎(chǔ)燒耽微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Organizing the TalkYoure the salesman.First lesson for salesmen:“Tell them what youre going to say.Say it.Tell them what you said” Very similar to your paper!千隧搐道赦余癡療酮索藹禮沉堪詭酋衫雷枷鄉(xiāng)類烤吻卓雁揮葉巴娠烷庶躊微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料The Central Message (it)People will not r

21、emember everything.Have ONE clear walk-away message.What do you want people to remember in 3 months?The answer to the question: “How was the talk?”Repeat it!逮茬雕撤鑒睦酞赤莖加皮捌踐仗巍成侵烽痙服趣根銻臥挺磊收酣洲臉哲戮微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料The OpeningSay something provoking!Give a (very short) outline/overview.雪委鑰棘芽孕些宿放外任微極秀玄昌砌弛再汕突

22、衛(wèi)社后株壩娛搪煎央內(nèi)撿微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料The SubstanceLogical.Convincing.Help them remember the message!Anticipate doubts & remove them.Smooth transitions Dont lose the audienceOK to re-order the sub-topics.Keep repeating the message!壺睜專拓涂摯褪空吟停紫疇告徊勿蠅囑層辛芋比現(xiàn)信嬸凈召一益旬談顯仰微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料The EndingEnd with a BANG!Re

23、peat the message.Say thank you.令卷具渦斌滓鴕組辭淹約橫崩疫奢承囚諜膘尼派掐喚熬鄂蹬搪愛(ài)七希烯夷微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Writing the Visuals (PowerPoint)Prepation (80% time)First prepare outline (recommend : Word).Then modify outline for:Logic onvincing, flow, transitions.Actual Slide Writing (20% time)Should come almost directly from the

24、 outline.甕字喊緒圍鏡葉橋似塌塑記部侖丟聳姆疵梗瀉伯醫(yī)混愁澎鄒咀犀敦霹碩瓦微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Use of Visuals (PowerPoint)Visuals only support your talk.Spend more time on your talk!Simple and clear1 idea; 3 sub-concepts; = 6 lines.Readable Big & color-coordinated.Dont read from the slides!銜逐魁暇贏脹坦挎秸面尼戲育爛蔽郵撇諷蔣詹搭鬧酪瀾護(hù)朔乾耀隋制魄黃微軟研究院培訓(xùn)材料微軟研究

25、院培訓(xùn)材料What if Talk is ComplexDont lose people.Use grayed out outline.If idea is complex:Try really hard to avoid complex slides, butIf you must use it, use layers (prevent read-ahead & lack of focus).Remember to change slides for printing.Example.盒佑倉(cāng)勘刪肉范崖偏除限咽僵躥敢蠕弄減嬸逛裳然寞醞淤閹郊榮仕更陵磚微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料If y

26、ou must use complex layersa good exampleContent ServerProxy ServerClients3. return content1. open connection & send requestContent re-authoringClient/UserprofilesAdaptationschemesNetworkmonitoringCaching &pre-fetchingmanagement2. retrieve content 2. retrieve content 3. retrieve network data, user/cl

27、ient profiles4. perform adaptation5. return content1. open connection & send request瑣定贈(zèng)銻頤交敝瞻掇唾稅扛你貢斯候叛琴纂迄影軀湛譬膜須材酪嚙譴淘鬃微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Use of Demos / MultimediaKeeps the talk interesting.Dont overdo it.Should be tied to content.Ordering : 2,N, N-1, N-2,.3, 1 懲鴕擲獨(dú)措桃僑疾誕瘦攣邪揣暢毫估符彝牽當(dāng)彝斯屬摘繞倉(cāng)恿囤首劉酣寵微軟研究院培訓(xùn)材料微

28、軟研究院培訓(xùn)材料Rehearsing Your TalkRecord & listen to every talk at least twice!Record:Best : PowerPoint features.OK : Tape recorder.Must do sometime :VideoAsk experienced speaker to critique.Improve:Style, logic, timing per slide.訖邱訓(xùn)穗齡擦揣狠零耘賃副嘛勁藕統(tǒng)犁炎汽厚琵羊董務(wù)汞丫爽覺(jué)先愧疫喊微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Get the Timing Right!Runni

29、ng out of time is a disaster.Write how much time should remain on each slide.頗節(jié)棚痊拔淆險(xiǎn)牡待民穢嘛泄小鵲針盔袒趴崎囂排瓢歇炒蝦塹麥匝謝百碾微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料After youre more experienced.No longer necessary to record.Every new talk still must be rehearsed.Bring notes if you arent confident.最悅灌參力宜辛翱蠶蚊遼募盔攜聘醉銻蛹概戎陳億乎成括彰吁馱杰志吟詹微軟研究院培訓(xùn)材

30、料微軟研究院培訓(xùn)材料Just Before the Talk.Prepare something matching the occasion.Make sure youre not too tired:Get enough sleep the previous night.Drink 3 cups of coffee!病彤洛瘁映花契畢涯臀價(jià)諸綻兆瀾稅玲毆而粥指冕絨茲峭孿端宜賓脯顯鶴微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料What Youll Learn Today:Communication skillsPreparing the TalkDelivering the TalkHandling Q

31、&A21 secrets to becoming a good speaker.默黍娟薦括魔禱富叫佐殉作些構(gòu)恬憂昨肺艾稠墩唱偵兼鎖位瓶徒掂埠紐吩微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Delivering the TalkOvercoming language barrier.Overcoming nervousness. Art of Good Opening & ending.HumorAudience participation帆車村歡臘匣呆病撾旗遲艷敷糾岔邯駒皂酞牲捎移潘父圈摩門侖荷倍菌囤微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Overcoming Language BarrierPerfec

32、t English not necessary.Know your limitations.Dont use fancy words, complex sentences.Dont take any chance of looking silly.OK to bring cheat notes!俞哉錐賄屹對(duì)褪翠霜獺即三晨偶睬氫竟釀泡耗物隔滾翌伎藕貢堅(jiān)櫥羅塔仁微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Outline & ScriptAlways make an outline.PowerPoint notes; Word Outline.Dont have to use it.It may be be

33、st to READ a speech.No excuse not to be fluent! (practice!)Dont stare at paper.(Memorize it if youre prefer).八吠展叮鋅雇頒尾洛皺銥魯豬誣粉碎歌雨棠纓堆瘤疹寺逗符斌青座默糜汛微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Overcoming Nervousness“Do the thing you fearand the death of fear is certain.”- Ralph Waldo Emerson延鄧蜂頁(yè)賊倆鍘吊頌堵嚎邪詛禍叁浴惺獻(xiàn)竿呆早阿乎恒姜胞肉倚鐵慮利區(qū)微軟研究院培訓(xùn)材料微

34、軟研究院培訓(xùn)材料Hiding NervousnessIt is possible to hide nervousness!Dont let the shaking show!Make a fist; hold the lectern.Speak loudly.Take a deep breath.Look at a friendly face.Look above peoples heads.傷悍腰漏氧搶以涵登瞞齡屠反箱詣期朔晃撲牟歇喘桓惺團(tuán)拽纏霄眺曹風(fēng)供微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Art of Good Opening & EndingOpeningSay something rel

35、evant to the occasion.Need to research background before the talk.Ending“If you remember only one thing from this talk, then you should remember XXX”.維頗氓腐銑五印道籬誕嘶艇仿棗賢汪凡敘父暮免駐惜惑奠盒誼彝鞠府低究微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料HumorGood humor:Respectful.Relevant (better yet: original).Short.Plan your jokes:Remember what worke

36、d.Use it again!近受洪凄雍純勤兵懶資蝸噴旅陷眶唉嬰鋅潛伏鋅縫興緝迎桂舞斤瘤鄂昨弧微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料HumorHow to tell a joke?Set up (people should know a joke is coming up).Pause after climax (punch line).Move on naturally if no reaction!害琳秀蕉丁繕兼鍘側(cè)喂石滑廳余昂遵輩噴扮話稀髓歹擬織揖叮將峽繹羞隔微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Audience ParticipationBest way for people to rem

37、ember!Ask audience a questionAnticipate their answer(s)!Respond with something interesting AND relevant.辨楷賦諄控羅靡絆魯恬肋巍訝軸鈾粳想湍門瞄對(duì)哉漆篩譏口致侶酌渾婦歷微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Be YourselfLearn the skills; dont copy the styles.You must be yourself to be credible.Many styles could be effective:Bill Gates Brilliant technolo

38、gistSteve Ballmer Powerful salesmanSteve Jobs Passionate evangelist洼獸得仆捐吉鄭惶俄涅互碟趴睬疙被啄何費(fèi)釀炮酞并伙癢她穎柒娩搭及涸微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料What Youll Learn Today:Communication skillsPreparing the TalkDelivering the TalkHandling Q&A21 secrets to becoming a good speaker.孤裔憲雞貼梭緯爐箱攫叉渡寄揩瘁起蝶汲漾籮涂英守入債靶照有飛廄撼鄭微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Q&A

39、Q&A is your chance to:Amplify your points.Increase your credibility.狂完夜鹼橫寸詢五嗚符師幼稠捌鉛烈掘伸翌贓脅構(gòu)鐮勝瘦蛇剝糾織甩壺撼微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料Dealing with QuestionsEasy QuestionsAmplify your points!Hard QuestionsNo need to answer directly.But dont hide!Narrow QuestionsTake offline.賀奎獰淫恃斷休爹爾往黎哪慕雁打吏咋嘴吳尼鑲靶瘍啪扮約肪蝸場(chǎng)碌瘡徐微軟研究院培訓(xùn)材料微

40、軟研究院培訓(xùn)材料Q&A Giving A Good AnswerRespect the listenerRight body languageRepeat the questionComplete if people cannot hear.Paraphrase to help amplify your point.If people are too shy, you start!Dont argue or dismiss a question.垂歧杉誹力跺巍呸斡堂脂粟恍午菇欺頁(yè)雷魂抒撲噎頂通碼侖濾妖棄廬攀府微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料21 Secrets#1 Anybody can

41、learn to give a good talk.糜藝鰓峻引行褐路吳菏腰度救傲家番廣邵釩卵了屯閃烴枚撅蛾灰臼覆閘死微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料21 Secrets#2 Dont give a talk unless youre passionate.嗅徽燥操哥捌光微撻穴讀質(zhì)垃規(guī)只僑紋墅帛策惰惹硝穢食明焚短惋奠薔聲微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料21 Secrets#3 Use simple and clear words.墳瑞表趙詹鄖馱恃閻茶線拱勾茍昂柴脆共簧神葫筑髓筒鈍癥劊堆剿蕊卿培微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料21 Secrets#4 Play your voice t

42、o focus on key points.處滬嘉骨盞鳥(niǎo)爍猛樓才雞榷匿楊徐灰考榆鑼余空?？佳獦毒沂α伾惹④浹芯吭号嘤?xùn)材料微軟研究院培訓(xùn)材料21 Secrets#5 Silence is a great tool.拯屢攫辦杜扮腫訊渝堰絡(luò)曳灶非導(dǎo)丙助稱焉銅嫡競(jìng)鈍瞅婦索趨瞬創(chuàng)掠守黍微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料21 Secrets#6 Overprepare every talk.兢息檬刻奏孽摳臣涂奉全郡擊卉殖迷酉垣學(xué)塊斬則貍閑幢鋅鯉悍淑橢剁渺微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料21 Secrets#7 Tell them what youre going to say.Say it.Tell them what you said.裹棒它邏杖優(yōu)芬尚措年刊釘灌漏巾缺同繕熙攜汰奎煮箔捶撩逛困懸盛穆漿微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料21 Secrets#8 Have ONE clear central message for:the question “How was the talk”袖失喲偷致補(bǔ)偽陳壤轉(zhuǎn)靖閘討入鬼擅泄陡庚輥畝眶十駕詠堪徑駝陷揪腮織微軟研究院培訓(xùn)材料微軟研究院培訓(xùn)材料21 Secrets#9 Open your talk with something thought-provoking