表現(xiàn)評(píng)估表 主管級(jí)

1、PRIVATE AND CONFIDENTIAL 保密LOGOPERFORMANCE APPRAISAL表現(xiàn)評(píng)估表For Supervisory Positions主管級(jí)Ref: PT009Name姓名：Position 職位：Date of Appraisal 日期：Date Joined入職日期：Period Covered 評(píng)估期：Appraiser 評(píng)估人：口 3rd month口 Semi-annual 口 Annual（試用期的 半年度評(píng)估年度評(píng)估Purpose of this Appraisal 口 1st month 口 2ed month評(píng)估目的（試用期的（試用期的第1個(gè)月）

2、 第2個(gè)月） 第3個(gè)月）PERFORMANCE RATING SCALE 表現(xiàn)評(píng)分范圍-Outstanding 杰出-Exceeds Requirements 超出要求-Meets Requirements 符合要求-Needs Improvement 需要提高-Does Not Meet Requirements 不符合要求Note： See CONDITIONS FOR THE FIVE RATING SCALE to define and justify employees rating per dimension.注：見(jiàn)后頁(yè)的評(píng)估要點(diǎn)描述以便確定和判斷員工每個(gè)方面的評(píng)估分?jǐn)?shù)SELF A

3、SSESSMENT / 自我評(píng)估1. List significant tasks that you accomplished and rate according to performance.列出你在職期間的主要貢獻(xiàn)或職責(zé)，并自我評(píng)估SIGNIFICANT ACCOMPLISHMENTS 主要貢獻(xiàn)/職責(zé)PERFORMANCE RATING 得分2. How would you rate your overall performance during the period in review?你是如何評(píng)價(jià)自己的這段期間總體表現(xiàn)的？Outstanding 杰出Exceeds Requireme

4、nts 超出要求Needs Improvement 需要提高Does Not Meet Requirements 不符合要求Meets Requirements 符合要求3. What on-the-job problems and difficulties have you encountered during this rating period? What were the consequences of these problems to the performance of your job?你認(rèn)為你在工作中遇到的最大的困難和問(wèn)題是什么？這些對(duì)你的工作表現(xiàn)有什么影響？On-the j

5、ob difficulties encountered 工作中遇到的困難Outcome/Result導(dǎo)致的結(jié)果EVALUATION OF KEY PERFORMANCE FACTORS 評(píng)估要點(diǎn)描述Check the appropriate box that best describes the performance of the employee.細(xì)閱如下內(nèi)容并找選出最符合該員工表現(xiàn)的一項(xiàng)Page 1 of 5PERFORMANCE APPRAISAL 表現(xiàn)評(píng)估FACTORS評(píng)估要點(diǎn)OUTSTANDING杰出EXCEEDS REQUIREMENTS超出要求MEETS REQUIREMENT

6、S符合要求NEEDS IMPROVEMENT需要提高DOES NOT MEET REQUIREMENTS不符合要求1. PLANNING AND ORGANIZATION ABILITY計(jì)劃和組織能力, Habitually able to anticipate, maintains very high efficiency and effectiveness level in the department.總是能夠參與和保持部 門(mén)很高的效率和效益。Meets efficiency and effectiveness level in the department.能夠滿(mǎn)足部門(mén)高效率和 效益的

7、要求。Meets efficiency and effectiveness level 基本達(dá)到效率和效益的 要求曰 Efficiency and effectiveness sometimes fall short of job demands.有效率和效益，但有時(shí) 候達(dá)不到工作需求 T i 甲 t Totally inefficient and ineffective.完全沒(méi)有效率和效益COMMENTS 評(píng)語(yǔ)：2. DELEGATION授權(quán)Has a high trust in staff capability; always delegates as much as possible w

8、ith good follow-up .非常信任員工 的能力；總是盡可能多 的授權(quán)給員工，并跟蹤Delegates most work that can be handled by subordinates .將大多數(shù) 可以完成的工作授權(quán)給 下級(jí)口Delegates sufficiently. 較充分的授權(quán) n . Occasionally prefers to do work which can be delegated to subordinates.偶爾做一些本來(lái)可以授 權(quán)給下級(jí)的工作口一Has low trust in staff, handles all details himsel

9、f/herself.對(duì)員工有很低的信任 度，個(gè)人處理所有的細(xì) 節(jié)COMMENTS 評(píng)語(yǔ)：3. ROLE MODELLING模范作用Excellent selfdiscipline; gains respect from all and inspires good teamwork. 非常優(yōu)秀的自我約束； 尊重所有人，并善于激 勵(lì)團(tuán)隊(duì)成員一 Sets good examples for staff and peers.為員工樹(shù)立好的榜樣 5，Meets standards required for the function.達(dá)到要求的標(biāo)準(zhǔn)Occasionally fails to meet st

10、andards required for the function.偶爾達(dá)不到要求的標(biāo)準(zhǔn)口Sets bad examples. 樹(shù)立壞的榜樣COMMENTS 評(píng)語(yǔ)：4. ADHERENCE TO COMPANY POLICIES, RULES & REGULATIONS 加強(qiáng)和遵守公館的規(guī) 章制度口Outstanding support and compliance for company policies, rules and regulations and code of ethics 非常支持并能執(zhí)行公館 的規(guī)章制度,Exceeds requirement on policies, ru

11、les and regulations and code of ethics. 超出公館規(guī)章制度的要 求Meets requirements on company policies, rules and regulations and code of ethics.能夠達(dá)到公館的規(guī)章制 度的要求口5Needs guidance to obey company policies, rules and regulations and code of ethics.需要人管理才可以遵守 公館的規(guī)章制度口Despite guidance rendered, shows little attempt t

12、o obey hotel policies, rules & regulations & code of ethics. 不管如何引導(dǎo)，顯示很 少的努力去服從公館的 規(guī)章制度COMMENTS 評(píng)語(yǔ)：5. JUDGEMENT/ DECISION MAKING判斷力/決策能力l Exceptionally good decisions based on thorough analysis of problems; able to handle new situations and challenges.能夠徹底的分析問(wèn)題并 能做出非常好的決定； 能夠處理新的情形和挑 戰(zhàn) nHUses good c

13、ommon sense and sound reasoning; usually makes good decisions.有好的判斷力并聽(tīng)起來(lái) 合理；通常能夠做出好 的決定Judgment usually good in routine situations; needs direction in a new situations.在日常情況下有好的判 斷力；但在新的環(huán)境下 需要指導(dǎo)Judgment sometimes not based on facts and sound reasoning.有時(shí)不根據(jù)事實(shí)判斷且 聽(tīng)起來(lái)合理 c .Consistently poor judgement;

14、 jumps into conclusions without sufficient knowledge; confused by new situations.一直保持差的判斷力； 沒(méi)有充分的了解便做出 決定；被新環(huán)境所混淆COMMENTS 評(píng)語(yǔ)：6. CONTROL控制力Consistently meets targets set even under unfavorable climate; able to maximize utilization of resources.即使在不愉快的條件下 也一直能夠達(dá)到目標(biāo)要 求；能夠最大化的利用 資源 fllAlways meets set t

15、argets and has good control over utilization of resources.總是能夠達(dá)到目標(biāo)要求 并在資源的利用上有好 的控制口八“， Generally meets targets set and have control over utilization of resources.通常能夠 滿(mǎn)足目標(biāo)要求并能控制 資源的利用 h 仆 K - Has difficulty in meeting some targets. 在一些目標(biāo)上有困難Always unable to meet targets set.總是不能夠達(dá)到目標(biāo)要 求COMMENTS 評(píng)語(yǔ)：

16、7. PERSONALITY AND RELATIONS WITH OTHERS.性格及和他人關(guān)系 Aln Always works in harmony with others;excellent team player.總是和同事和睦的工 作；優(yōu)秀的團(tuán)隊(duì)合作者HFriendly and helpful; works well with others.友好的，有幫助的；和 同事合作愉快 u.Most relationships are generally harmonious under normal circumstances.在正常 的情況下和大多數(shù)的同 事合作愉快 n.ff. Ittk

17、Difficult to work with at times; sometimes antagonize others.有時(shí)很難合作；有時(shí)因 為憤怒和人起爭(zhēng)執(zhí)Quarrelsome and causes friction, very difficult to work with. 容易和人爭(zhēng)執(zhí)而引起摩 擦，和其合作非常困難COMMENTS 評(píng)語(yǔ)：8. CUSTOMER SERVICE ORIENTATION對(duì)客的服務(wù)意識(shí)口Goes beyond call of duty to be courteous, helpful and accommodating. Pleasant disposit

18、ion.超出禮貌的、要幫助的 和隨和的要求。有令人 愉快的性格 fllAlways courteous and helpful even when under pressure.總是有禮貌和有幫助 的，即使是在壓力之下Generally courteous and helpful except when under pressure.通常是有禮貌并有幫助 的，除非在壓力之下 n . Occasionally discourteous and unhelpful.偶爾有不恭敬和拒絕的 行為-Discourteous and unhelpful. Lacks tact and diplomacy

19、resulting in varied complaints. 沒(méi)有禮貌，沒(méi)有幫助 性。缺乏機(jī)敏和交際能 力以導(dǎo)致各種投宿COMMENTS 評(píng)語(yǔ)：9. TECHNICALSKILLS專(zhuān)業(yè)技術(shù)頃 HH.hSkills exceeded job requirement; always willing to try out new ideas.要超出工作需求的專(zhuān)業(yè) 知識(shí)；總是樂(lè)意嘗試新 的主意 Skillful in all aspects of the job.熟知工作各方面的專(zhuān)業(yè) 知識(shí) Qk. h . Skills basically match almost all job requireme

20、nts.差不多熟知工作要求的 基本知識(shí)Insufficient skills in some aspects. 在一些方面不夠熟練Insufficient skills in all aspects.在各方面都不太熟練COMMENTS 評(píng)語(yǔ)：10. TRAINING ANDDEVELOPMENT培訓(xùn)和發(fā)展口A(yíng)ctive member of the Training Council. Personally involved in the development of every potential staff. Ensures OJT is carried out in needed areas

21、. 在 培訓(xùn)小組中很活躍。個(gè) 人參與每個(gè)有潛力員工 的發(fā)展。確保在所需方 面做好目標(biāo)培訓(xùn) T Trains and act as mentor to own staff; consistently looking after development of department.培訓(xùn)并是員 工的良師。不斷的照顧 部門(mén)的發(fā)展 Qff. t th ,h Sufficient on-the-jobtraining is conducted within the department without being asked.在沒(méi)有被要求的情況下 給員工做足夠的在職培 訓(xùn)Occasionally cond

22、ucts training. Does not plan ahead nor consistently develop employees with potential.偶爾舉辦一些 培訓(xùn)，但沒(méi)有提前計(jì) 戈U，也沒(méi)有發(fā)展有潛力 的員工 c-Does not have training skills. Has no interest in training and staff development. Conducts training only when requested. 沒(méi)有任何培訓(xùn)的技巧。 在培訓(xùn)和員工的發(fā)展方 面沒(méi)有任何興趣。只有 在要求時(shí)才給員工培訓(xùn)COMMENTS:STRENGT

23、HS AND DEVELOPMENT 長(zhǎng)處和發(fā)展1. STRENGTHS 長(zhǎng)處Indicate what favorable qualities or attitude does the employee have that can help him excel in the performance of his job.指出員工對(duì)他個(gè)人發(fā)展有幫助的長(zhǎng)處和態(tài)度COMMENTS 評(píng)估SUPERVISORS COMMENTS ON EMPLOYEES OVERALL PERFORMANCE上級(jí)主管對(duì)員工整體表現(xiàn)的評(píng)估Please provide additional sheets if neces

24、sary.如果需要請(qǐng)加紙EMPLOYEE COMMENTS員工自我評(píng)估Please provide additional sheets if necessary.如果需要請(qǐng)加紙PERFORMANCE APPRAISAL SUMMARY 表現(xiàn)評(píng)估總結(jié)口 Meets Requirements 符合要求曰 Needs Improvement 需要提高口 Does Not Meet Requirements不符合要求Select the overall performance rating that best describes the employees performance for this appraisal period. 選擇最符合該員工的評(píng)估 口 Outstanding 杰出曰 Exceeds Requirements 超出要求SIGNATURES 簽名I have reviewed my performance appraisal and have discussed it with my supervisor. 我巳理解并和主管討論過(guò)以上評(píng)估內(nèi)容Employees Signature 員工簽名Date 日期Supervisors Signature 主管簽名Date 日期POTENTIAL IDENTIFICATION 潛力識(shí)別（To be comp