南開(kāi)大學(xué)22年春學(xué)期《酒店信息技術(shù)管理（一）（二）（EI雙語(yǔ)）》在線作業(yè)平時(shí)作業(yè)-00001

1、-本頁(yè)為預(yù)覽頁(yè)P(yáng)AGE14-本頁(yè)為預(yù)覽頁(yè)-本頁(yè)為預(yù)覽頁(yè)22春學(xué)期（高起本：1509、1603、1609、1703）酒店信息技術(shù)管理（一）（二）（EI雙語(yǔ)）在線作業(yè)-00002第1題. Programs that destroy data and files and interfere with computer use are called( )選項(xiàng)A：Viral virus選項(xiàng)B：Benign virus選項(xiàng)C：Worm virus選項(xiàng)D：Trojan virus參考答案：A第2題. 下列哪一種類型的電子通訊使用多通道同時(shí)傳送幾位數(shù)據(jù)?( )選項(xiàng)A：參數(shù)傳輸選項(xiàng)B：串行傳輸選項(xiàng)C：波特傳輸選

2、項(xiàng)D：并行傳輸參考答案：D第3題. 為了確定會(huì)影響到計(jì)算機(jī)系統(tǒng)設(shè)計(jì)的有關(guān)飯店特定業(yè)務(wù)操作的重要因素,負(fù)責(zé)的供應(yīng)商一般會(huì)安排一次對(duì)企業(yè)的訪問(wèn),以進(jìn)行一次( )選項(xiàng)A：方案評(píng)估選項(xiàng)B：合同談判選項(xiàng)C：現(xiàn)場(chǎng)調(diào)查選項(xiàng)D：確定配置參考答案：C第4題. 用戶可以自己編程以滿足用戶自己的需求的是( )選項(xiàng)A：硬鍵選項(xiàng)B：修正鍵選項(xiàng)C：軟鍵選項(xiàng)D：預(yù)置鍵參考答案：C第5題. 下列關(guān)于房態(tài)的說(shuō)法中,正確的是( )選項(xiàng)A：房態(tài)差異是指房間狀態(tài)之間的差異，如清理中、維修以及清理完畢等待檢查選項(xiàng)B：沉睡者是指空房被誤認(rèn)為已入住的狀況選項(xiàng)C：房態(tài)只能通過(guò)預(yù)訂數(shù)據(jù)決定，不受客房部數(shù)據(jù)的影響選項(xiàng)D：非自動(dòng)化的飯店技術(shù)能即時(shí)

3、更新客房的狀態(tài)參考答案：B第6題. The wash factor means( )選項(xiàng)A：Removal of used and therefore necessary group rooms form a group block.選項(xiàng)B：Removal of used and therefore unnecessary group rooms form a group block.選項(xiàng)C：Removal of unused and therefore necessary group rooms form a group block.選項(xiàng)D：Removal of unused and the

4、refore unnecessary group rooms form a group block.參考答案：D第7題. 下列哪個(gè)計(jì)算系系統(tǒng)組件不屬于外部存儲(chǔ)設(shè)備?( )選項(xiàng)A：內(nèi)存選項(xiàng)B：硬盤(pán)選項(xiàng)C：CD選項(xiàng)D：軟盤(pán)參考答案：A第8題. 在遠(yuǎn)程通訊中用多通道來(lái)同時(shí)傳輸幾位數(shù)據(jù)的方式叫( )選項(xiàng)A：串行傳輸選項(xiàng)B：并行傳輸選項(xiàng)C：?jiǎn)喂みB接選項(xiàng)D：雙工連接參考答案：B第9題. Which keys can be used to enter orders on the POS terminal keyboard? ( )選項(xiàng)A：Price check key選項(xiàng)B：Settlement key選項(xiàng)

5、C：Correction key選項(xiàng)D：Preset key參考答案：B第10題. A daily report showing the number of guests and the names of guests expected to arrive with reservations is( )選項(xiàng)A：commission agent report選項(xiàng)B：expected arrivals list選項(xiàng)C：expected departures list選項(xiàng)D：reservation record參考答案：B第11題. A rooms management module forecas

6、ts the number of rooms that will require cleaning by( )選項(xiàng)A：only processing expected number of arrivals選項(xiàng)B：only processing current house counts選項(xiàng)C：processing current house counts and expected number of arrivals選項(xiàng)D：it depends參考答案：C第12題. 菜單設(shè)計(jì)軟件將菜肴組合為高但邊際利潤(rùn)為低的菜單項(xiàng)的歸類為( )選項(xiàng)A：?jiǎn)栴}者選項(xiàng)B：跟隨者選項(xiàng)C：明星選項(xiàng)D：瘦狗參考答案：B第1

7、3題. What kind of electronic or hard copy documentation containing essential transactional support data for individually placed and rated telephone calls?( )選項(xiàng)A：bill選項(xiàng)B：call record選項(xiàng)C：menu選項(xiàng)D：fax參考答案：B第14題. 皇家港口飯店的管理團(tuán)隊(duì)想要減少將銷售費(fèi)用轉(zhuǎn)賬至顧客賬單上的時(shí)間。該團(tuán)隊(duì)?wèi)?yīng)對(duì)下列哪個(gè)飯店現(xiàn)有的管理系統(tǒng)的接口做出評(píng)價(jià)?( )選項(xiàng)A：客房管理模塊接口選項(xiàng)B：POS接口選項(xiàng)C：輔助顧客服務(wù)接口

8、選項(xiàng)D：顧客賬務(wù)模塊接口參考答案：B第15題. Information from the function book and other files is eventually transcribed on a( )選項(xiàng)A：POS選項(xiàng)B：CEO選項(xiàng)C：BEO選項(xiàng)D：NFC參考答案：C第16題. Which of the following systems are often formed as joint ventures linking a number of diverse business?( )選項(xiàng)A：Internet distribution system選項(xiàng)B：Point of s

9、ale system選項(xiàng)C：Global distribution system選項(xiàng)D：Property management system參考答案：C第17題. 下列哪個(gè)由自動(dòng)飲料控制系統(tǒng)生成的報(bào)表用于指明由主要飲料類別得出的預(yù)計(jì)飲料收入的報(bào)表?( )選項(xiàng)A：主要飲料類別銷售額報(bào)表選項(xiàng)B：飲料服務(wù)員銷售報(bào)表選項(xiàng)C：主要產(chǎn)品銷售組合報(bào)表選項(xiàng)D：每日分時(shí)凈銷售額報(bào)表參考答案：A第18題. Which of the following documents is maintained by the Accounts Receivable module in a computerized financ

10、ial system?( )選項(xiàng)A：invoice register file選項(xiàng)B：customer master file選項(xiàng)C：employee master file選項(xiàng)D：vendor master file參考答案：B第19題. 一批連接著遠(yuǎn)程中央處理器的POS終端組成了( )選項(xiàng)A：電子收款機(jī)選項(xiàng)B：POS系統(tǒng)選項(xiàng)C：電話計(jì)費(fèi)系統(tǒng)選項(xiàng)D：輔助顧客服務(wù)參考答案：B第20題. ( )維護(hù)著最新的房態(tài)信息,在客人登記時(shí)輔助客房分配,并協(xié)助完成許多客戶服務(wù)。選項(xiàng)A：財(cái)務(wù)報(bào)告模塊選項(xiàng)B：顧客輔助服務(wù)選項(xiàng)C：客房管理模塊選項(xiàng)D：顧客賬務(wù)模塊參考答案：C第21題. 下列屬于飯店管理系統(tǒng)接口的是

11、( )選項(xiàng)A：POS系統(tǒng)選項(xiàng)B：顧客操作設(shè)備選項(xiàng)C：顧客賬務(wù)系統(tǒng)選項(xiàng)D：電子門鎖系統(tǒng)參考答案：A,B,D第22題. POS order entry devices have ( )選項(xiàng)A：Touch screen terminal選項(xiàng)B：OCR terminal選項(xiàng)C：Wireless terminal選項(xiàng)D：Keyboards and monitors參考答案：A,B,C,D第23題. Which of the following is an integral part of the balance sheet? ( )選項(xiàng)A：Depreciation選項(xiàng)B：Assets選項(xiàng)C：Equity

12、選項(xiàng)D：Liability參考答案：B,C,D第24題. 下列說(shuō)法中正確的有( )選項(xiàng)A：二進(jìn)制是基于1和2的技術(shù)系統(tǒng)選項(xiàng)B：位是電子數(shù)據(jù)的最小單位選項(xiàng)C：一個(gè)位的常用長(zhǎng)度是8個(gè)字節(jié)選項(xiàng)D：計(jì)算機(jī)在演進(jìn)過(guò)程中體積越來(lái)越小，速度越來(lái)越快參考答案：B,D第25題. Functions performed by a PMS guest accounting module include( )選項(xiàng)A：Check-Out選項(xiàng)B：Charge Posting選項(xiàng)C：Purchasing選項(xiàng)D：End-of-Day參考答案：A,B,D第26題. 事前成本是一種特殊類型的預(yù)測(cè),它基于以下哪幾種數(shù)據(jù)?( )選項(xiàng)

13、A：包括原料、數(shù)量和制作過(guò)程的標(biāo)準(zhǔn)配方選項(xiàng)B：餐館采購(gòu)的每個(gè)原料項(xiàng)的準(zhǔn)確成本選項(xiàng)C：可以指出每個(gè)項(xiàng)目及其消費(fèi)份額的計(jì)劃選項(xiàng)D：潛在的食品成本總額參考答案：A,B,C第27題. Although actual operating features of energy management systems vary, common energy control designs include ( )選項(xiàng)A：Demand control選項(xiàng)B：Duty cycling選項(xiàng)C：Room occupancy sensors選項(xiàng)D：Air conditioning equipment參考答案：A,B,C第

14、28題. Industries based on computer-based revenue management have yielded many results, such as ( )選項(xiàng)A：Continual monitoring選項(xiàng)B：Consistency選項(xiàng)C：Information availability選項(xiàng)D：Performance tracking參考答案：A,B,C,D第29題. The time to print the booking confirmation cannot be reached at ( )選項(xiàng)A：Daily system update per

15、iod選項(xiàng)B：Each booking agent when changing jobs選項(xiàng)C：After establishing the booking record選項(xiàng)D：When deciding availability information參考答案：B,C第30題. 下列與計(jì)費(fèi)有關(guān)的系統(tǒng)接口有( )選項(xiàng)A：POS系統(tǒng)選項(xiàng)B：顧客操作設(shè)備選項(xiàng)C：電話自動(dòng)計(jì)費(fèi)系統(tǒng)選項(xiàng)D：電子門鎖系統(tǒng)參考答案：A,B,C第31題. We could projects future revenue by multiplying predicted occupancies by current house

16、 rates.選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第32題. 在安裝一套CAS前,管理者必須確定整個(gè)飯店的電話流量。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第33題. Central reservation system is an internal reservation network.選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：B第34題. 客房管理模塊能夠幫助分配客房,不能檢查顧客數(shù)據(jù)。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：B第35題. 冗余拷貝需要兩個(gè)同時(shí)工作的存儲(chǔ)設(shè)備。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第36題. In the menu engineering summary, the important infor

17、mation is displayed in a very complex way.選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：B第37題. Income forecast report automatically gives the party a list of all the menu items needed to make the food.選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：B第38題. There are three types of data, alpha data, numeric data and alpha numbericdata.選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第39題. 供應(yīng)商管理文件

18、維護(hù)全部現(xiàn)有供應(yīng)商的記錄,包括供應(yīng)商號(hào)、供應(yīng)商名、地址等。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第40題. 已訂房業(yè)務(wù)與預(yù)訂請(qǐng)求的總數(shù)之間的比例叫做獲準(zhǔn)率。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第41題. Room status discrepancy refers to a situation in which the house keeping departments description of a rooms status differs from the information of front desk.選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第42題. 識(shí)別碼的作用是使顧客賬務(wù)模塊在兩個(gè)獨(dú)立賬戶存在于一個(gè)房間號(hào)下時(shí),能夠?qū)①M(fèi)用轉(zhuǎn)賬至正確的賬單上。選項(xiàng)A：對(duì)選項(xiàng)B：錯(cuò)參考答案：A第43題. 模板是與頁(yè)邊距、列、行、框架等