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1、辦理酒店入住英語三人情景關(guān)于話英語_酒店情景關(guān)于話(雙語版)第一組酒店情景關(guān)于話A Hello,this is wanjiali hotel,is there anything I help you,maam?你好這里是萬家麗國際大酒店請問您需要什么服務(wù)B Yes,I like to book a roomA Sure,we have ifferent type rooms,which woul you like to choose? 我們酒店有不同類型的房間,您需要哪 種 房 間 呢 ?B Im not very certain,coul you give me a brief introu

2、ction,please?A Ok,our hotel provies stanar single room an ouble room,accoringly,we also have special treatment for I好的,我們酒店提B Thank you,Iwant to reserve a single room which is better locate between 4th floor to7 floor.Well,I nee the personnal in your hotel to open the winow an clean the room before

3、I arrive there.Is that 謝,我想預定一間單人標準間,最好是介于 4 樓到 7 樓之間的。嗯,我需要 你們的工作人員在我到達九點前打開窗戶并且打掃房間,可以嗎?A Ok,sir,I alreay taken some notes about your requirements.Now let me check the room on my computer.Well,one stanar single room in 6th floor an the number is 0603,nee clean an open the winow,anything else?好的,先生

4、,我已經(jīng)記下了你的要求。我先在電腦上查詢一下。嗯,6 樓的 603房間,需要打掃并且打開窗戶,還有什么要求嗎 Thanks,how much oes it cost? 謝謝,房間用是多少錢A That is 580 RMB房費是 580元 B ont your hotelhaveiscount? 你們沒有折扣嗎?A Im terribly sorry,sir.If you nee a iscount,you shoul be our VIP an stay here for at least 3 B OK,thats alright!好,那就算了A OK.Its a great honour

5、for us to serve for 的,能為服務(wù)是我們酒店的榮幸。B Thank you very much!謝謝。辦理酒店入住英語三人情景關(guān)于話英語_酒店英語情景關(guān)于話日常用語(句子)酒店常用英語Restaurant 酒店里面的稱為餐廳,酒店的可以叫飯館或者餐館都可以 B&B家庭式酒店 Boutique hotel 精品酒店Resort 度假村 King-size特大號床 Queen-size大號床 Twin bes雙床房Single be 單床房 ouble room雙人間Single room單人 間Suite套房Stuio suite 公 寓 套 房Ajoining room相 鄰

6、 房 Connecting room連通 房 Executive Floor 行 政 樓 層 Bellboy 行 李員 Concierge禮賓Receptionist前臺接待 Reception/Front esk前臺 Coach旅游大巴Reservation 預(不是預定)oorman門房 門童 Housekeeping staff 客房清潔人員 Room service客房服務(wù),有時特指客房送餐服務(wù) Groun花園Tip小費 Service charge服務(wù)費 Turn own開 夜 床 服 務(wù)( 指 的 是 傍晚 的 時 候 再 次 整 理 房 間 ,使 客 人 晚 上 睡 的 舒 服

7、)Executive room商 務(wù) 房Shuttle bus班車 o Not isturb Sign /N sign請勿打擾牌 Please Make Up sign /PMU sign請收拾房間牌check-out 退房check-in 登 記入住 lobby 大堂 Owner response: 業(yè)主回復基本信息23May I have your name, please? 請問您貴姓? 10Which ates woul you like to book? When will you check in an check out?請問您需要訂哪一天?什么時候入住及退房? 59What t

8、ime o you expect to arrive, Si46 time will the guest be 人大約什么到達酒店? 11How long will you stay in our 逗留多長時間? 36Coul you hol the line, check our availabilities for those 37Just a minute, pleaseIll check our booking situatio稍等,我需要查詢我們的房態(tài)。73Just a moment, please.Ill check the availability for o您稍等,我查詢能否可

9、以提供給您。41Coul you hol on for a moment please? ll check our recor.72How many people are there in your party? 與您同行有多少人?50ll arrive one ay early. Is thatO56We ll sen a confirmation to you Shoul you have any questions, please o not hesitate to contactus.如有任何疑問請隨時與我們聯(lián)系。 feel free to contact us if we can b

10、e of further tance.42 it inclue breakfast?囊括早餐嗎? 43The tax an breakfast are also 在內(nèi)。12oes your hotel have pick-up service?13Yes, please contact the concierge for 16What is your website an email aress?址及郵址? 17Our website is xxxx an our email aress is xxxx.To reserve a room or give feeback to usxxx址是

11、xxx 預訂房間或有任何建議可與我們聯(lián)系。4How about your hotel s location?請問貴酒店位于哪里? 5Well,our hotel locate in Yantian istric, Shen Zhen City. The OCT hotel is about40 minutes from Shenzhen railway station, 85 minutes from BaiYun airport.40 分鐘車程,到深圳機場 85 分鐘. Whats the level of your hoteOur hotel is a five-star 8How abo

12、ut your hotels facilitie?問貴酒店有什么設(shè)施? 9We have four kins of restaurant, lobby bar, conference room, health shop prince an (KTV equipment) 。.本酒店有四種類型餐館,大堂吧,會議室健身會所 商場及(KTV設(shè)施) 。We have a special family package plan惠套餐。have to charge you RMB300 extra for an aitional be, baby set is for .需加床,我們將會收取人民幣 300

13、元嬰兒床是免費的房 型 資 訊 類 1 May I have the room type, please? /What kin of room woulyouliketo reserve?請問需要預訂哪一類型的房間? 2Whatkin of room o you have?請問貴酒店有什么房間類型? 3We have stanar, superior, eluxe, executive rooms. There are also some suite as well. Furthermore, we have a floor of non-smoking rooms, an we also h

14、ave some connecting rooms(Interlaken hotel).我們酒店有標準房高級房豪華房行政房除此之外還有一些套房而且我們酒店還設(shè)有不吸煙樓層及連通房14 I get harbor view in your 15 amsorry, you But you can have a nice view of a large pool/lake surroune by beautiful lanscaping.麗的泳池/湖景。64 Perhaps you have acheaper room?或許您們還有更便宜的房間吧? 65Sorry, the quote rate is

15、 68The room is spacious an cosy,m sure you will enjoy yoursel間既寬敞又舒適,我肯定您會過得愉快。70 May I recommen eluxe suite? It s more luxurious an comfortable. 我向您推薦豪華套房,更豪華更舒適的。擔保取消原則18reservation is temporary an it will be cancelle if 6p.m. on that ay.6消您的預訂。90With out guarantee reservation, we can only hol the

16、 room to 6 p.m., If you make a guarantee reservation, we can hol the room overnight. Woul you like to make a guarantee reservation by creit car?非擔保的預訂只能保留到當天下午點。若您作了擔保預訂,我們80Woul you like guaranteeyour roomfor latearrival擔保嗎? 81How woul you like to guarantee your reservation?83May I take your creit

17、car for the guarantee?89Toguaranteeyourbooking,please avise us of your creit cart number an ate of vali avance 租作訂金。84Let me repeat your reservation to ensure it is 復一下您 的預訂以確保無誤。95The reserve room will be hel till on arrival unless a cash or creit car guarantee is 留至當天的 6 點,除用現(xiàn)金或信用卡擔保外。96guarantee

18、reservation, one night room rental will befor cancellation or no 將會收取當天的壹晚房費。39Certainly, wll hol the room until you arrie19I am sorry, no eluxe room isavailable. All rooms are 一切房間都訂滿了。100afrai we have no superior room available. Woul youeluxe room instea?20oes your company have contract with our h

19、otel? 請問貴公司與我們酒店有協(xié)議嗎? 22Please hol on for a moment, Mr Smith.71I will get someone who can speak English well to talk to u.會找壹位英語較好的同事跟您說。Iam sorryI begyour paron.不好意思,麻煩請反復一遍。you please speak more slowly?I am sorry, I t catch what you meant.意思。I woul like to talk to someone in He has not come back y

20、et. 他還沒回來。She is in a conference Woul you like to call back Thank you for waiting. not sure, you following me, 34 you explain that a bit 35Coul you put that more simply?101areverysorryfortheinconvenience. 40liketoconfirmyourreservation.想確認您的預訂。21Can I reconfirm the reservation? A superior room, for

21、Mr. Smith onthe 20th Oct. My name is XX ,if you have any questions please feelto contact us. Thank you for calling. Bye-by!可以再確認您的預訂嗎?史 密夫先生 月臺 20 日預訂壹間高級房。我的名字XX如有任何疑問請與我 們聯(lián)系。98Thank you for your reservation at OCT EAST Hotel. If you have any questions or changes about your reservation contact us a

22、s soon as possible94 like to change/cancela reservation我. 想更改取消預訂。Your room is confirme for that like to exten it for two more nights until the t多兩天,直到 9 號。We ll exten your reservation for We have change our scheule, please amen our booking next week. 我們的行程有變動,請更改我們的預訂到下星期。 like to cancel a afrai we

23、 have no recor of a reservation uner this name.不好意思,恐怕我們沒有這個名字記錄的預訂。Which travel agent i you go through to make this reservation. 請問您是經(jīng)過哪間旅行社來做這個預訂的? 55 this a new reservation or confirmationcall62youmae a reservation? 請問已經(jīng)作了預訂嗎?69Sorry, I cnt fin yourname on the arrival 63 sorry to have taken up yo

24、ur time.93We ll amen your reservation at you 求作相應(yīng)的更改。酒店 Check in 第一種情況已經(jīng)預定,并且且成功入住 A: Goo morning.Welcome to Beijing hotel. May I help you?以幫你嗎? B: Goo morning. like to check 記。A: o you have a reservation?B:Yes,I booke a room for two nights.A: May I have your name, Sir?B: Sure,itMr.Black.布萊克先生。A: OK

25、. Hol on please. You have a reservation for 2 nights, Mr.Black. If you are sure to stay tonight, I will help you to ientify an make the registration.好的。請稍等。你有預定 2 晚,布萊克先生。如果你確定要今晚入住,我將幫你確認并且登記。B: OK.Please. 好的,謝謝。A: Please wait a minute.Coul you sign the register ? The registration number an your si

26、gnature. 請等一下,你能在登記冊上簽名嗎?登記號碼和你的簽字。B: OK.here you are 好了!給你. A:Thank you . Here is your key, you ll be Room 71 An o you nee help withyour bags?謝謝。這是你714B:Yes. My luggage is too heavy. nee help. Thank youA:OK. I will get the poter to take your luggage. There is an elevator on your right. When you get

27、 off, go to your left, an your room will be right there, room 71 Enjoy your stay.好的。待會服務(wù)員會幫您搬運行李的。電梯在714你過得愉快。B: Thank you. 謝謝你。來到房間所在樓層 C:Goo afternoon. Here is the seven floor reception.I am the attenant here. Welcome to our hotel, an hope you enjoyyour stay here. What can I o for B: I am Mr.Black

28、.I fin my room. Can you take me to my room?我找不到我的房間。你能帶我到我的房間嗎? C: Yes.Can you tell me the room number is訴我房間號碼是什么? B:That is very kins of you . My room is7了!我的房間時 714 C: OK. This way please. Please let me take you to your room. . This is your room.那好。請這邊走。請讓我?guī)ツ姆块g。B: The room is so 這個房間真漂亮!C: I a

29、m gal you like rooms.很高興你喜歡。B: By the way,I want to know whether the hot water is available all ay? 順便問一下,我想知道是否一整天供應(yīng)熱水? C : Yes, the bathroom servers hotwater all ay long. I think, you must be tire . Here are coffee an tee . You can rink with the cup over there.是的,浴室服務(wù)器熱水是一整天供應(yīng)的。我想,你一定很累了。這里有咖啡和茶。你

30、可以喝一杯。B: Thank you . An can you tell me where is the on the first floor, that signs help you fin the restaurantB:Thank you . 謝謝你。C: It is my pleasure. I wish you have a nice 你有個美好的一天。酒店 Check Out : Goo morning. Can I help you?早上好。我能幫你嗎? B: Yes like to check out是的我要退房。: May I have you name an your ro

31、om number , please?名字和房間號碼好嗎? B: Mr. Black in room 房間 714: Hol on please. Okay, Mr. Black,is 200 ollars. How woul you like to 請稍后好的布萊克先生一共 200美元您想要怎么付? B: On my Visa car. o you nee the car?信用卡需要出示卡嗎? : No, we have your number on our computer. Let me print out the receipt for you. is your bill. a oub

32、le room for tow nights at 200 ollars. If everything okay, woul you sign here please?,200B: Uwhat is this charge for么? : let me seI am sorry .That is my fault . this is the room service aske forB: Oh, thas right. Here you go: Thank you for staying at Beijing Hotel. I hope you will come to hotel again

33、. Woul you like me to call a taxi for yuB: appreciateit.是的。我會很感激。: You have a nice ay!你有美好的一天! B: Thanks. You 也一樣。第二種情況已經(jīng)預定,但電腦無記錄 A: Goo morning. Welcome to Beijing hotel. May I help Goo morning. I like to check in早. 上好。我想辦理住宿登記。A: o you have a reservation?B:Yes,I booke a room for tow nights.A: May

34、 have your name, Sir? 請問您的名字? B: Sure,is Mr.Black萊克先生。A: OK. Hol on please. I am sorry ,sir. There is no recor of your reservation.好的。請稍等。非常關(guān)于不起,先生。我們這里沒有您預約的記錄。B: That is too ba. Are there any rooms available for me有套房。B: How much o you charge for it? 請問需要多少錢? A: 300 ollars.300美元。B:Oh.I am afrai it

35、 is too expensive . But there is no other choice. Well, please register it for me噢.。這恐怕太貴了。但是又沒有其他選擇。那好吧,請幫我登記一下。A: OK. Hol on please. If you are sure to stay tonight, I will help you to ientify an make the registration.好的,請等下。如果你確定要今晚入住,我將幫你確認并且登記。第三種狀況無預定 A: Goo morning. Welcome to Beijing hotel.

36、May I help you?B: Goo morning. to check A: o you have a reservation?B: No, I i not book.An are there any rooms available for meA:Certainly. What kin of room o you nee? 當然有,請問你需要怎樣的房間? B: A ouble room for tow nights. 一個雙人房間,住兩個晚上。A: OK. Hol on please. If you are sure to stay tonight, I will help you

37、to ientify an make the registration.fc空訂票辦公室。B: HelloI like to reserve a seat to Beijing toa去北京的機票。A: Just one moment, please. Let me check for you一查。B: OK. 好 的 A: We have two flights, one at 2:00 pm, an the other at 5:00 pm. Both flights have seats available. Which woul you like to take, sir? 我們有兩個

38、航班,一個是下午兩點的航班,另一個下午 5 點的。兩個航班都座B like to take the first available fight.想要早點的那個航班。AWhich woul you prefer, first class or economy濟艙? BEconomy, please. What time oes the flight get into 艙。請問飛機什么時間進入北京? A: At 6:00oclock. Let me give you a confirmation. your flight number is 212 , leaving JFK Airport at

39、 200 oclock in the afternoon on July If you are sure to take this flight, Imake reservation for you, an may I have your name? 今天六點。讓我給你最后的確認.您的航班號是 212, 7 月 8 日下午兩點在 JFK 機場登機。如果你肯定搭乘這班機,我將 幫您預訂了。請問你的名字? B: OK.Mr.Black. By the way, When o I have to check in? 好的。姓名是布萊克。請問我需要何時辦理登機手續(xù)? A: You have to be

40、 there an hour before the eparture. o you have any other questions? 你必需在提前一小時。您還有別的問題嗎? B: I have noother questions, thank youA:It is my pleasure的榮幸!現(xiàn)場買票 Mrs. Fu : Hurry up! We ont have much time 點我們沒有多少時間了。Mr. Fu : Take it easy. We still have two 時。Mrs. Fu : Come on! This is my first time ever to t

41、ake a plane. I want anything to go wrong.拜托!這是我第一次搭乘飛機。我可不想出任何差錯。Mr. Fu : Let me take care of everything, all right? Now, lets go to the check-in counter. 讓我來照看一切的東西,好嗎?現(xiàn)在,讓我們?nèi)ス衽_辦理乘機手續(xù)。Airline Clerk : May I see your tickets an passports, ples一下您的機票和護照好嗎? Mr. Fu : Here they Airline Clerk : Woul you p

42、ut all your baggage on the scale, please?.Ah, eighteen Mrs. Fu : Is that insie the free Airline Clerk : Yes, we allow twenty kilos 20 公斤的行李。Mrs. Fu : Thats lucky! (To her husban) Whats net Mr. Fu : Theyll have to check our baggage. Why ont you wait for me upstairs at the refreshment lounge?他們必需檢查我們的

43、行李。你在樓上休息室等我吧! Mrs. Fu : All right. (She goes ofAirline clerk : Open your baggage, please把. 你的行李打開吧。Mr. Fu : Sure. (He opens the bags. The airline clerk examines thm.)的。(他打開包。航空公司職員進行安檢。) Airline Clerk : All right. Thank you, sir.好。謝謝你,先生。Mr. Fu : (Upstairs at the lounge.) What i you orer for mMrs.

44、Fu : Black coffee. What o we o now我們現(xiàn)在做什么? Mr. Fu : Let me finish this coffee an then we will go gateTheyre announcing our 我喝完這杯咖然后我們就會去 5 號登機門。他們會提醒我們登機。Mrs. Fu : I int hear Mr. Fu : Its on that sign boar up there. See? UA 80 At you paye the check yet? 它在那個標志板??吹搅藛岷桨?UA 80在 5 Mrs. Fu : YesMr. Fu :

45、Lets go nAirline Clerk: Next person,pleasIs this the right counter to check in for this fligtYes,It is.Your passport an 佛: Here you are.Oh,I like an aisle 一個靠近過道的座位。機場值機人員: One moment.Okey.How many bags o you have to check in? 請等一下。好了。你有幾個包裹要托運。珍妮佛: Two.Please put them on this 在重量稱上。珍妮佛: All righ機場值

46、機人員: Any carry-ons?Just bag. 只有一個包。機場值機人員: Heres your ticket an boaring 機牌。珍妮佛: What time oes boaring start? 什么時候開始登機? 機場值機人員: Its printe on the boaring 珍妮佛: Thanks.辦理酒店入住英語三人情景關(guān)于話英語_出國旅行入住酒店必備英語關(guān)于話Room ReservationsKey Sentences(重點句子)(重點句子)I like to book a ouble room for Tuesay next wek下周二我想訂一個雙人房間。

47、Whats the price ifferene3Aouble room with a front view is 140 ollars per nihone with a rearview is 115 ollars per niht一間雙人房朝陽面的每晚 140美元,背陰面的每晚 115美元。4I think Ill take the one with a front viw hn吧。5 long will you be 您打算住多久?6 be Sunay morning我們將在星期天上午離開。AnwelookforwartoseeingyounextTuesayI like to boo

48、k a single room with bath from the after-noon of October 4 to the morning of October 1010 月 4 日下午到 10 月 10 日上午用。We o have a single room available for those ats我們確實有一個單間,在這段時間可以用。10What is the raeplease? 請問房費多少? 11The current rateis 50 per night 現(xiàn)行房費是 50 美元一天。12 What services come with that? 這個價格囊括哪些

49、服務(wù)項目呢?13That souns not ba at alIll taki聽起來還不錯。這個房間我要了。14 By the way, I like a quiet room away from the street if the possible 順便說一下,如有可能我想要一個不臨街的安靜房間。ialogue A ARoom ReservationsGoo afternoon BI like to book a ouble room for Tuesay next weekAThats fin, si A ouble room for Tuesay, September12th, with

50、a front view or rear viwBWhats the price iffereneA oubleroom with a front view is 140 ollars per ngne with a rear view is 115ollars per nigt BI think Ill take the one with a front viehowlong will you be stayigB Well be leaving Sunay morning A Thatwill be five nigtssiThank you very much,an we look fo

51、rwar toseeing you next TuesayB Goo Thats all settle teGoo-byeA Goo-byeialogue B AAvance Reservations Can I help BYes , I like to book a single room with a bath from the afternoon of October to the morning of October 10A Yes,we o have a single room availablefor those ate B What is the raeplease? A Th

52、e current rate s50per night B What services come with that? A For50 youll have arai, a color televisin a telephone an a major internationalnewspaper elivere to your room everyay B That souns not ba at alIll takVery goo Coul you tell me your name,si,e B it is A How o you spell please? B ItsM-O-O-R-E

53、AM-O-O-R-EAn what is your aress,please? BIt is 3600 Montague BoulevarHattiesburgMississiippi39401 SAA Excuse me , si, but coul you speak a little more slowyplease? BSure ,no problem Its 3600 Montague Boulevar ,Hattiesburg , Mississippi 39401 SAHave you got i? AYesso it is 3600 BoulevarHattiesburgMis

54、sissippi 39401 SAB Thats rigt AWhat about your telephone number? B(601 ) 264-9716 By theway, I like a quiet room away from the street if that is posibleAA quiet room away from the street is preferrOKWell mail you areservation car confirming your booking as soon as possibeWe lookforwar to your vist B

55、Thank you an goo-bye AGoo-byeWorsan Expressionssettlev解決 a可得到的,有用的 vt使堅定,認可 n密(美國州名 confirm MississippiAt the eKeySentences(重點句子) (重點句子) 15Welcome to our hotel。16So you have got altogether four pieces of 4 件行李,是不是? 17 Let me have a check again 讓我再看一下。The Reception esk is straight After please 你先請。Ex

56、cuse mewhere can I buy some 可買到香煙? 21There is a shop on the groun flor一樓有個商店。It sells both Chinese an foreign cigarete煙和外國香煙。Can I also get some souvenirs ther? 也可以買到紀念品嗎?There is a counter selling all kins of souvnis樣的紀念品。Excuse me where is the restaurat勞駕,請問飯廳在哪兒? 26We have Chinese restaurant an a

57、 westernstyle restauratWhich one o you prefer意去哪個? 27I like to try some Chinese foo toy 今天我想嘗嘗中國菜。ialogue A (A car pulls up in front of Huatian Hotel an a oorman(A)goes forwar to meet the guests B an opening the oor of car for the)AGoo evening, sir an maam Welcome to our Mr )ThanksGoo evening A (Ope

58、ning the trunk , taking out the baggage an looking at the name on the baggage tags ) Im the oorman , So you have got altogether four pieces of baggage ? B Maybe five,Margaret(C AFive?Oh,Let me have a check againCOh poor memory gotonly fouBI se(To the oorman )SorryboyYoure rigtFourpiecesA Never min ,

59、siThe Reception esk is straight ahe youBYes you B A Excuse meWhere can I buysome cigarettes? B There is a shop on the groun florIt sells bothChinese an foreign cigarette ACan I also get some souvenirs ther? BYessiThere is a counter selling all kins of souenrBy the y where is the mens room ? BThere i

60、s one at the en oftheAThank you B You are welcome ialogue C AExcuse me,where is the restauratB have Chinese restaurant an a western-styleWe Which one o you prefer?AI like to try some Chinese foo toy B The Chinese restaurant is onthe secon floo A What are the hours at the restauratBBreakfast630 to 00

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