喜來登酒店英語培訓(xùn)(內(nèi)部資料料50)

..Chapter1.CourtesyEnglishUnit1：GREETING&FAREWELLSVOCABULARYPHRASESONTHEJOBGoodmorning Goodafternoon Goodevening Welcomeback Hi早上好下午好晚上好歡迎回來嗨Hello Howdoyoudo? Howareyou? Fine,thankyou,andyou?你好你好你好嗎？很好,謝謝,你呢？Fine,thanks,andyou? Good-bye Goodnight Good-byefornow很好,謝謝,你呢？再見晚安再見Itwasnicetoseeyouagain. Haveagoodevening Seeyoulater. Itwasniceseeingyou.很高興又見到你。晚上愉快。回頭見。很高興見到你。Haveagoodweekend Haveasafetrip Haveagoodday Hopetoseeyouagain周末愉快。一路平安。祝您愉快。希望再見到您。Thankyouforcoming<Thanksforcoming> Lookforwardtoseeingyouagain感謝光臨。盼望再見到您。LISTENTOTHECONVERSATIONListentotheguestandthenfillthegapineachsentence.Theguest’snameis.Thestaff’snameis.Theguestwilltoday.He’llliveinnexttimehecomes.TALKINGTOTHEGUESTStaff: Goodmorning.Mr.Smith.Howareyoutoday>?Guest: Goodmorning.Jane.I’mfine,thanks,andyou?Staff : I’mfinetoo.Areyouchecking-outtoday?Guest: yes,IthinksoStaff : Didyouenjoyyourstayhere?Guest: Yes,Idid.Staff : IhopeourserviceistoyoursatisfactionGuest: Sure.I’mverypleasedwitheverythinghere.Staff : Thankyou.Iwishyouanicetriphomeandlookforwardtoseeingyouagain.Guest: Thankyou.I’lldefinitelycometotheSheratonnexttimeI’minTianjin.PAIRWORKFindapartnerandplaytherolesofthestaffandtheguestwhowillbeonholidaysoon.OXFORDHUMOURThemoreIstudy,themoreIknow.ThemoreIknow,themoreIforget.ThemoreIforget,thelessIknow.Sowhystudy?UNIT2: INTRODUCTIONSVOCABULARYPHRASESONTHEJOBMynameisJohnSmith It’snicetomeetyou. It’snicemeetingyou.我叫約翰.史密斯。很高興見到您。很高興見到您。I’mMaryCopper I’mpleasedtomeetyou I’mgladtomeetyou.我叫瑪麗.庫伯。很高興見到您。很高興見到您。LetmeintroduceyoutoJohnSmith I’dliketointroduceyoutoMaryCopper.我把你介紹給約翰.史密斯。我想把你介紹給瑪麗。I’dlikeyoutomeetMr.Thomson. Idon’tthinkwe’vemetbefore希望你認(rèn)識一下托瑪斯先生。我想我們以前沒見過。Havewemetbefore? You’renewhere,aren’tyou?我們以前見過面嗎？你是新來的,對嗎？LISTENTOTHECONVERSATIONTALKINGTOTHEGUEST：Staff : Goodmorning,sir,MayIknowyourname?Guest: Certainly.MynameisJohnSmithStaff : Wouldyoupleasespellyourlastname?Guest: Sure.P-a-r-k-I-n-s-o-n,Parkinson.Staff : HowdoyoudoMr.Parkinson?WelcometoourhotelGuest: Howdoyoudo?Verynicetomeetyou.Staff : Hopeyou’llenjoyyoustayhere.Guest: IthinkIwillStaff : Seeyoulater.Guest: Seeyou.PAIRWORKIntroduceyourselftoapartner.EXERCISEPutinarticleswhereneeded.A: Wouldyoulikecoldmilk?B: Yes,please.I’dlikeglassofbeerifyou’vegotit.A: I’llgoandhavealookinkitchen. Yes,there’sbottlehere,butitisn’tcoldB: Nevermind.CanIhavepieceoficeinit?A: Sure.Thereisquitealotinrefrigerator.IDIOMS：Nopainnogain.Asbusyasabee.Handandfoot.Asproudasapeacock.AshungryasawolfBeataboutthebush.UNIT3:APOLOGIESVOCABULARYPHRASESONTHEJOBExcuseme I’msorry pleaseforgiveme. That’sOk打擾一下。對不起。請原諒。沒什么。Idoapologize That’sallright Pleaseacceptourapology.我很抱歉。沒關(guān)系。請接受我們的歉意。Wouldyoupleasewaitamoment? Wouldyoumindwaitingasecond?請稍等好嗎？請稍等好嗎？Ididn’tmeanforthattohappen. Iassureyouitwon’thappenagain.我是不想出這種事的。我向您保證以后不再發(fā)生這種事。TALKINGTOTHEGUESTGuest: Excuseme.Ithinkthereisamistakeinmybill..Staff : I’msorrytohearthat.I’llcheckforyourightaway.Wouldyoupleasewaitamoment?Guest: OK.<amomentlater>Staff : Idoapplogize,Mr.Smith.Thereisamistakeinyourbill.Iassureyouitwon’thappenagain.Guest: Well,that’sallrightEXERCISEPutinthemissingword.MrandMrsMillerarefromAustria.TheyoftengoshoppingwithouttheirGermanguide.Buttheycan’ttothetaxidriverastheycanawordofChinese.Theydon’tknowhowtohimwheretheywanttogo.Andthedriverdoesn’tknowhowtotothembecausehedosen’tGerman.Mr.Millertohimself."IwishIcouldsomeChinese."UNIT4: OFFERINGHELPVOCABULARYAppreciate 喜歡grateful 感謝offer 提供Appreciate 喜歡grateful 感謝offer 提供assist 幫助favor 喜歡desire 希望request要求Besitate 猶豫 mind 介意trouble 麻煩welcome 歡迎followme 跟corridor走廊Show 展示serve 服務(wù)end盡頭PHRASESONTHEJOBAnythingIcandoforyou? Ifthere’sanythingIcandotohelp,pleaseletmeknow.我能為您做些什么？如果有我能幫忙的話,請告訴我。CanIhelpyou? IfIcanbeofassistance.Pleasedonothesitate.我能幫忙嗎？如果要我?guī)兔?別猶豫,盡管講。Doyouneedanyhelp? I’dbeverygladtohelpyou.要幫忙嗎？很高興認(rèn)識你。CanIgiveyouahand? Ifyouwouldn’tmind.要幫忙嗎？如果你不介意。Ifyoudon’tmind. Ifit’snotrouble如果你不介意。如果不麻煩的話。There’snohurry pleasetakeyourtime不著急。不著急。Goingup? Goingdown.上樓嗎？下樓。LISTENTOTHECONVERSATIONStaff : Excuseme,MayIhelpyou?Guest: Yes,I’mlookingformyroom.Staff : MayIknowyourroomnumber,please?Guest: Yes,myroomnumberis358.Staff : That’sattheotherendofthecorridor.Followme.Please.I’llshowyoutoyourroom.Guest: Thankyou.It’sverykindofyou.Staff : It’smypleasuretoserveyou.Pleaseenjoyyourstay.Guest: Yes.Iwill.Staff : Goingup,sir?Guest: YesStaff : Watchyoursteps,please,Theflooriswet.Guest: OK,Thankyou..Staff : Bytheway,mayIhelpyouwithyourluggage?Guest: Sure,That’sverykindofyou.Staff : You’remostwelcomePAIRWORKFindapartnerandplaytherolesoftheguestandthestaff.Theguestwantstofindthefitnesscenter.EXERCISEPutlittle,alittle,feworafewintothesentences.WeneedmorestaffThereismilkleft.Goandgetsome.Heaskedformoresalt.UNIT5: THANKSANDREPLIESVOCABULARYRepair 修理 kitchen 廚房 wire 電線light 燈 noisy 吵 indeed 的確bytheway順便說一下Electrician 電器師 colleague 同事 assoonaspossible 盡可能早helpsbwithsth幫助某人做某事PHRASEONTHEJOBThanks Thankyouverymuch Thankyoueversomuch謝謝。非常感謝。太感謝了。Iappreciatethat/it That’sverykindofyou. Youaresosweet我很感激。你太好了。你真甜。Thankyoujustthesame You’remostwelcome It’smypleasuretoserveyou.同樣得感謝您。不客氣。很榮幸為您服務(wù)。That’squiteallright I’mpleasedtobeofservicesofyou Iknownexttonothing.一點兒關(guān)系也沒有。愿意為您效勞。我?guī)缀跻桓[不通。LISTENTOTHECONVERSATIONListentothetalkbetweentheguestandthestaffanthendecidewhetherthefollowingstatementsarerightorwrong.Theproblemisinthebedroom.Oneofthelightsisbroken.SomethingiswrongwiththeTVaswell.TheelectricianwillrepairtheTVrightaway.TALKINGTOTHEGUESTStaff : Goodafternoon.MissThomson.I’mheretorepairyourlight.Guest: That’sverynice.It’sthisoneinthekitchen.Itdoesn’tworkStaff : Letmehavealook.Oh,awireisloose.Now,it’sallright.Guest: Yes,itis.Thankyouverymuchindeed.Staff : It’smypleasure.Guest: Bytheway,mytelephoneistoonoisy.Couldyoupleasehelpmewiththis?Staff : Sorry,I’manelectrician.Iknownexttonothingabouttelephone.ButI’llcallmycolleaguetocomeassoonaspossible.Guest : OK.Thankyoujustthesame.Staff : Notatall.Good-bye,Mrs.Thomson.Guest : Good-byePAIRWORKFindapartnerandplaytherolesoftheguestandthestaff.Theguestwantsababycot.EXERCISEPuttheverbsintocorrecttenses:A: Whichcountry<be>youfrom,Ms.Miller?B: I<be>fromBrazil.A: Didyou<come>yesterday?B: No.I<come>thedaybeforeyesterday.A: Soyou<stay>herefrom2nightsB: Yes,andIleaveforhometomorrow.UNIT6： REQUESTS ANDREPLIESVOCABULARYFavour 喜歡 overthere 在那邊 dosbafavour 為某人幫助 nextto 緊挨者 lookfor 尋找 request要求Easy 容易 reply 回答 trouble 麻煩 problem問題PHRASESONTHEJOBWouldyoupleasedomeafavour? Couldyoudomeafavour?能幫我個忙嗎？ 幫我個忙好嗎？CouldIaskyouafavour ? Couldyoudoafavourforme?幫我個忙好嗎？ 幫我個忙好嗎？Couldyoupossiblydoafavourforme? Ofcourse幫我個忙好嗎？ 當(dāng)然。Noproblem Notroubleatall. I’dbegladtomeetyou沒問題。 不麻煩。 我會很高興的。LISTENTOTHECONVERSATIONListentothetalkbetweentheguestandastaffandthenanswer2questions.What’stheguest’srequest?Wherecouldhefindit?TALKINGTOTHEGUESTGuest: Excuseme.Staff : YesGuest: Couldyoupleasedomeafavour?Staff : Certainly. WhatcanIdoforyou?Guest: I’mlookingfortheSalesDepartmentStaff : That’seasy.It’soverthere,nexttotheInformationDeskGuest: Isee,Thanksalot.Staff : Mypleasure.PAIRWORKFindapartnerandplaytherolesofaguestandastaff.Theguestwantstosendaletter.EXERCISERespondtothefollowingusing"Neither,EitherorSo"Ican’tspeakEnglish.ChristmasisanimportantholidayIdon’tlikefish.I’mveryfondofsweetandsourpork.UNIT7： LONGTHIMENOSEEVOVABULARYAge 年代 pretty 相當(dāng)?shù)?onholiday 度假 daughter 女兒 granddaughter 孫女grandson孫兒Aunt 姨、姑、嬸uncle 叔、伯、舅son 兒子 firstcousin 第一代表兄弟姐妹secondcousin第二代表兄弟姐妹PHRASESONTHEJOBLongtimenosee. Ihaven’tseenyouforages. CongratulationsLISTENTOTHECONVERSATIONListentothetalkbetweentheguestandthestaffandthenfillinthetablewiththeinformationTheguest’snameisShewentShehasgrandchildrenTALKINGTOTHEGUESTStaff : Goodmorning.HowareyouMs.Jackson?Haven’tseenyouforages.Guest: Yes.Longtimenosee.I’mfine,thanks.Howareyou?Staff : Prettywell.Didyougoonholiday?Guest: Yes,Iwentbackhomebecausemydaughterhadababy.Staff : CongratulationsGuest: ThanksStaff : Agirloraboy?Guest: AgirlStaff : SoyouhaveagranddaughternowGuest: Agranddaughter?I’vegotthreeStaff : ThreegranddaughtersGuest: Yes,andagrandsonaswell.Staff : TheymustbeverylovelyGuest: Sure.Ienjoythemgreatly.PAIRWORKFindapartnerandplaythepartofaguestandastaff.Theguestwentbackhomebecauseherbrotherwasill.UNIT8： ASKINGPEOPLETOREPEATVOCUBULARYReservation 預(yù)定 nationality 國籍 atleast 至少 I’mafraid 恐怕 Australian 澳大利亞人 plan計劃Pardon 原諒 Beg 請求 Onthefourthfloor 在四樓repeat 重復(fù)possible 可能intend打算PHRASESONTHEJOBPardon? Pleasesayitslowly. Ibegyourpardon Ididn’tfollowyou沒聽清？ 請慢慢講。 我沒聽清。 我沒聽懂。Wouldyoupleasesayitagain?請您再說一遍好嗎？LISTENTOTHECONVERSATIONListentotheconversationbetweentheguestandthestaffandthenanswerthefollowingquestions:Whendidtheguestgettothehotel>What’shisnameandnationality?Howlongdidheplantostay?Whatroomdidthestaffgivehim?TALINGTOTHEGUESTStaff : Goodevening,sir,doyouhaveareservation?Guest: No.I’mafraidnot.Staff : MayIknowyourname,please?Guest: Yes,I’mDavidWhiteStaff : Yournationality?Guest: I’mAustralianStaff : Sorry,Ibegyourpardon?Guest: I’mAustralianStaff : Isee.Howlongdoyouintendtostay?Guest: Atleastaweek.Possiblylonger .Staff : Good.Icangiveyouaroomonthe4thfloor,isthatallright?Guest: Yes.It’squiteallright.Thankyouverymuch.Staff : You’remostwelcome.ADDITIONALEXPRESSIONANDPHRASESSorrytohavekeptyouwaiting抱歉讓您久等了。Excusemeforinterrupting抱歉打擾一下了。Itdoesn’tmatter沒關(guān)系。Pleasetakeyourtime別急。I’lltrymybest我將盡力而為。It’smypleasuretoserveyou為您服務(wù)很榮幸。MayIcallyouback可以給您打回去嗎？CanIassistyoufurther?還能給您幫什么忙嗎？Sitdownatthistable,please請坐這張桌子。I’lltakecareofthat.我來處理這件事。Wouldyoumindwaitingforamoment?請稍等,您介意嗎？Onefortheroad走前再喝一杯。I’llhaveanotheronice我再要一杯加冰的。Followme,please.請跟我來。Welcomeback歡迎您回來。Letmehelpyou我來幫您。Thereisnohurry別著急。I’llbewithyouinamoment我馬上就來。Afteryou.您先請。Chapter2GeneralEnglishThehospitalityindustryinChianisagrowingindustrywithuniquechallenges.Thesechallengeswillbemetbymotivatedandwelltrainedprofessionalssuchasyourself.TheEnglishlanguageisatoolthatwillenableyoutocommunicatewithamajorityoftheguestsyoumeetaSheraton.Inaddition,anewworldofinformationandresourceswillbeopentoyouasyoucanlearnfrompeopleformdifferentcountriesandcultures.Intoday’severincreasingcompetitiveenviroment,themostvaluableemployesesarethosepeoplewhohavetheabilitytoworkinmanydifferentareasofthehotel.Wecallthisability"multi-skilled",andinChinaoneofthebiggestbarrierstoachievingthisgoalisthelanguagebarrier.Studyhard,striveforexcellence,andrememberthatatalltimesyourepresentSheratontoourguests.,otheremployees,andthecommunity.Everyweekwespend5daysormoreperweekatwork.Whynotmakethistimeaninvestmentinyourfuturebytakingonmoreresponsibilities,beingproactive,andlearningasmuchasyoucanaboutourdynamicPEOPLEDRIVENindustry?Withyournewfound"multi-skilled"EnglishabilitiesandSGSSIguaranteeyouwillhaveabright,rewarding,andsuccessfulfuture!UNIT1: FINDINGPLACESVOCABULARYFax miss 錯過 colleague 同事 lift 電梯 getoff 下 left 左 right 右 send發(fā)達Take 乘then然后 FrontOffice 前臺 BusinessCentre商務(wù)中心PHRASESONTHEJOBCouldyoupleasetellme? It’sonthesecondfloor請你告訴我好嗎？ 在二樓。It’sontherightsideofthecorridor Turnleft在走廊的右邊。 左拐。LISTENTOTHEGUESTListentotheconversationbetweenthestaffandtheguestandthenfillintheblanksTheguestwantstosendaHeshouldgotoHemaygobyIt’sonthefloorTALKINGTOTHEGUESTStaff: Goodmorning,madam. CanIhelpyou?Guest: Yes.CouldyoupleasetellmewhereIcansendafax?Staff : YoumaygotheBusinessCentre.Mycolleaguetherecandoitforyou.Guest: ButwhereistheBusinessCentre?Staff : It’sonthesecondfloor,justabovetheFrontOffice.Youmaytakethelifthere,getoffonthesecond,andthenturnleft.TheBusinessCentreisontherightsideofthecorridor.Youcan’tmissit.Guest: Thankyouverymuch.You’vebeenofgreathelp.Staff : It’smypleasuretobeofservice.PAIRWORKTheguestwantstofindtheapartmentbuildingFindapartnerandplaytheroleoftheguestandthestaff.UsingwhatyouhavelearnedMakesentenceswiththefollowingphrases:You’dbetter Getreadyfor/toHaveadayoff intimeSetthetable lookforwardtoUNIT2： TIMEVOCABULARY’BeijingTime 北京時間 special 特殊的 rate 價格 correct 正確的 rate 價格 seem似乎Cheaper 更便宜 inthemorning 在早上 atnight 夜里 urgent 緊急的 downtown市中心Hour 小時 difference不同、差別 o’clock鐘PHRASESONTHEJOBThere’satimedifferenceof6hours. I’dbettermakethecallintheevening時差6小時。 我最好晚上打。That’sgreat Isitthecorrecttime? It’s5:50bymywatch.太棒了。 時間準(zhǔn)嗎？ 我的表是5點50分。LISTENTOTHEGUESTListentothetalkbetweentheguestandthestaffandthendecidewhetherthestatementsarerightorwrong.It’s2:35intheafternoon Yes/No.TheguestwantstomakeacalltoPoland Yes/NoThespecialnightratesstartfrom9:00pm Yes/NoThetimedifferenceis3hours Yes/No.TALINGTOTHEGUESTGuest: Excuseme.Whattimeisitnow?Staff : It’s2:25bymywatch;Guest: Isitthecorrecttime?Staff : Yes,Ithinkso .Guest: YouuseBeijingTimehere,don’tyou?Staff : Yes,wedoGuest: DoyouknowwhattimeitisnowinHolland?Staff : Iguestitisabouthalfpasteightinthemorning.Thereisatimedifferenceof6hoursGuest: Isee.Iwanttocallbackhome.ItseemsI’dbettermakethecallintheeveningStaff : Ithinksoifnothingisurgent,becausetherearespecialratesatnightafter9:00Guest: Doyoumeancheaper?Staff : YesGuest: That’sgreat.ThankyouStaff : MypleasurePROVERBSAlightheartliveslongHealthisbetterthenwealth.Amanbecomeslearnedbyaskingquestions.UNIT3： GETTINGINFORMATIONVOCABULARYCheck 檢查 German 德國人 overthere 在那邊 American 美國人second 秒 mean意思Wonder 奇怪 standfor代表 taxi 出租車 apartmentbuilding公寓樓PHRASESONTHEJOBWhatdoesthisstandfor? Thankyouforyourhelp. Pleasewaitasecond這代表什么？ 感謝您的幫助。 請等一會兒。I’llcheckforyou Nowonder.我給您查一下。 難怪呢！LISTENTOTHECONVERSATIONListentotheconversationandthenfillinthetablewiththeinformationaboutthelady’sfriend.NAMEROOMNUMBERNATIONALITYFIRSTNAMEFAMILYNAMETALKINGTOTHEGUESTStaff : Goodmorning,ma’am.AnythingIcandoforyou?Guest: Goodmorning.I’mheretoseemyfriend.ButIdon’tknowwhichbuildingshelivesinStaff : Doyouhaveherroomnumber?Guest: Yes,It’s408Staff : MayIknowyourfriend’sname?Guest: Sure.HernameisShelly,ShellyWilsonStaff : IssheanAmerican?Guest: No,sheisGermanStaff : Pleasewithasecond.I’llcheckforyouGuest: OKStaff : Yes,hereitis.ShelivesinRoom2408intheapartmentbuildingoverthereGuest: Whatdoes2mean?Staff : ItstandsfortheApartmentBuildingGuest: Isee.Nowonder.ThankyouforyourhelpStaff : You’rewelcome.GUESSINGRIDDLESIgoouteverydaybutIneverleavemyhome.WhatamI?Whatisitthatcancarryamessagetoanyoneinanytown?Whatisitthatwhenoncelostyoucanneverfindagain?Whatisitthatcannotburninthefireandcannotdrowninwater?UNIT4： VISITINGAGUESTVOCABULARYVisitor 客人 exit 出口 adapter 連接器 need 需要 briefease 公文包 outoforder 壞了 coupon獎券Interesting 有趣 roomkey 鑰匙 tourguide 導(dǎo)游 FoodMall 食品街AncientCultureStreet古文化街PHRASESONTHEJOBI’mtiedupatthemoment. I’llbeoffthen.我這會兒非常忙。 到那時我就下班了。Don’tworry. Ididaskforone.別擔(dān)心。 我確實要了一個。LISTENTOTHEGUESTListentotheconversationbetweentheguestandthestaffandthenanswerthefollowingquestions.Whatdoesthestaffwanttodo?Canthestaffworknow?why?Whenshouldshecomeback?Whatelsedosetheguestneed?Cantheguestgetit?TALKINGTOTHEGUESTStaff : Goodafternoon,MrsAnderson.CanIcleanyourroomnow?Guest: Couldyoupleasecomebackagain.I’mtiedupatthemoment.I’vesomevisitorsStaff : Allright,noproblem.Whendoyouneedmetocomeback?Guest: Howabout6:00.isthatallright?Staff : Sorry,I’llbeoffthen.I’llfinishworkingat5:30.butdon’tworry.Oneofmycolleagueswillcome.Guest: OKStaff : Bytheway,doyouneedanadapter?Guest: Yes,IdidaskforoneStaff : Hereyouare.I’vegotitforyouGuest: ThankyouStaff : Notatall.USINGWHATYOUHAVELEARNEDDrawahappyorsadfaceaftereachsentence.Theplaceisreallyneat.It’squitealargeroomThepoolisbeingrepairedagain?You’vedisconnectedmetwice.Icalledthreetimes,butnobodyansweredthephoneYourmannerisun-professionalIdidn’taskforthatThefoodisbetterthanathome.YoualwaysrunoutofcigarettesIt’squiteallright.I’msatified.UNIT5: DAYS&DATESVOCABULARYDate 日期 Sunday 星期日 Monday 星期一 Tuesday 星期二 Wednesday 星期三 Thursday星期四Friday,星期五 Saturday 星期六 January 一月 February 二月 March 三月 April 四月 May五月June 六月 July 七月 August 八月 September 九月 October 十月 November十一月December 十二月 Spring 春天 Summer 夏天 Autumn 秋天 Winter 冬天 Easter復(fù)活節(jié)Christmas圣誕節(jié) Springfestival 春節(jié)LunarCalendar 陰歷 GoodFriday,王蒙難日PHRASESONTHEJOBThatisnextTuesday,isn’tit? MybrotherwillgetitonNovember2nd那是下星期二對嗎？ 我弟弟將于11月2日收到。PlaneshavetoflyovertheInternationalDateline HowsillyIam飛機得飛越國際日期變更線。 我真傻。LISTENTOTHEGUESTListentotheconversationbetweenthestaffandtheguestandthenanswerthefollowingquestion.Whatdayistoday?Whatisthedatetoday?HowlongdoesittakeforalettertoreachAmerica?WhatisthetimedifferencebetweenBeijingandNewYork?TALKINGTOTHEGUESTGuest: Excuseme.Whatdayistoday?Staff : TodayisTuesdayGuest: It’sOctoberthe27th,isn’tit?Staff : Yes,itisGuest: HowlongdoesittakeforalettertogettoAmerica?Staff : Aboutaweek.Guest: SoifIsendalettertoday,mybrotherwillgetitonNovember2nd.ThatisnextTuesday,isn’t?Staff : No,itwillbeNovember1stinAmerica.BecauseplaneshavetoflyovertheInternationalDateGuest: You’reright.HowsillyIam.USEWHATYOU’VELEARNEDPutthefollowingdatesintoEnglish.5月2日 8月9日 3月15日 4月1日 12月25日10月1日 7月4日 1月22日HumorBetty : Blackhensaremorecleverthanwhitehens,aren’tthey?Kelly : Howdoyouknow?Betty : Theblackhenscanlaywhiteeggs,butthewhitehenscannotlayblackones.UNIT6: MAKINGANAPPOINTMENTVOCABULARYMid-Autumn Festival 中秋節(jié) wonderful 太棒了 music 音樂 important 重要的 entrance入口Nut 堅果 alittlebit 一點兒 pick 摘采policy 政策 celebrate 慶祝 one-daytrip一日游Traditional傳統(tǒng)的PHRASESONTHEJOBIwonderifyouwouldliketojoinus. Ithinkso. Iwill不知您是否想和我們?nèi)ァ? 我想是的。 我會的。,I’mgladyoulikeit. Thankyouverymuchfortellingmeallthis我很高興您能喜歡。 非常感謝告訴我這些。LISTENTOTHEGUESTListentotheconversationanddecidewhetherthestatementsarerightorwrong.ThetripistotheSummerPalace. s/NoTherewillbemusicandfruitsattheparty s/No.Thetripwilltake2days s/No.Thetaxileavesthehotelat6:00am s/No.TALKINGTOTHEGUESTStaff : Goodmorning.Mrs.JonesGuest: Goodmorning.Staff : YouknowtheMid-AutumnFestivaliscoming.It’sanimportanttraditionalfestivalinChina.TheHotelisnoworganizingaone-daytriptotheGreatWall.Theholidaywillbecelebratedwithmusicandnutpicking.Guest: That’sagreatidea.Itwillbewonderful.Staff : Definitely,buthowshallwego?Guest: BytheHotelTaxiStaff : Whattimeshallwesetout?Guest: At5:30inthemorning.Thetaxiwillbewaitingforyouattheentrance.Pleasegettherealittlebitearlierbecausetheseatarrangementpolicyisonafirstcome,firstservebasis.Staff : Ok,Iwill.Thankyouverymuchfortellingmeallthis.Guest: I’mgladyoulikeit.UNIT7:ABOUTSIGHTSEEINGVOCABULARYPlaceofinterest旅游景點visit參觀recommend推薦scenicspot觀光景點just恰好babysitter保姆historicplace歷史古跡capital首都Dynasty王朝travelagency旅行社either…or…或者assist幫助bytrain/bus乘火車/汽車wonder奇跡TianAnMenSquare天安門廣場TheSummerPalace頤和園TheTempleofHeaven天壇MingTombs明十三陵P(guān)HRASESONTHEJOBRightaway.馬上。Haveanicetime.祝您玩的愉快。It’samust.那是個必看之處。TheHousekeepingDepartmentwillarrangeitforyou.客房部會給您安排的。HowcanIfindababysitter?我怎么能找到個保姆。LISTENTOTHEGUESTListentothetalkbetweentheguestandthestaffandnamethreethingstheguestneeds.1.2.3.TALKINGTOTHEGUEST:Staff:Goodmorning,sir.AnythingIcandoforyou?Guest:Yes.MywifeandIaregoingtoBeijingtomorrow.Thisisourfirstvisit,wouldyoupleaserecommendsomeplacesworthvisiting?Staff:Ok.TherearealotofscenicspotsandhistoricplacesinBeijingsinceithasbeenthecapitalofthecountryforhundredsofyears.IthinkthePalaceMuseumisamust.It’sjustbyTianAnMenSquare.EmperorsinMingandQingDynastiesoncelivedthere.TheSummerPalace,theTempleofHeaven,theMingTombsarepointsofinterest,too.Guest:AndalsotheWall.Staff:Yes.Peoplesayit’soneofthesevenwondersoftheworld.Guest:DoyouthinkIcanseethemallinoneday?Staff:Oh,no.Youneedatleastsevendays.Guest:HowcanwegotoBeijing?Staff:YoucangoeitherbyHotelTaxiortrainorbus.Guest:CanIbookourticketsattheHotel?Staff:Sure.ThetravelAgencyisjustbehindyou.Guest:Yes,Isee.That’sgreat,bytheway…Staff:CanIassistyoufurther?Guest:HowcanIfindababysitter?Mysonisonlythreeyearsold.Wedon’twanttotakehimwithus.Staff:That’seasy.IcalltheHousekeepingDepartmentrightaway.Theycanarrangeeverythingforyou.Guest:Thankyoueversomuchindeed.Staff:You’remostwelcome.IhopeyouenjoyyourstayhereandhaveanicetimeinBeijing.Guest:Sure,wewill.Chapter3HousekeepingEnglishUNIT1:ENTERTHEROOMVACABULARYSheet床單firesprinkler滅火噴淋picture照片coathanger大衣架pillow枕頭mirror鏡子sofa沙發(fā)heatingcontrol加熱控制icetongs冰夾chair椅子wall墻telephonebedsidetable床頭桌ceilinglight頂燈luggagestand行李架swimmingbag游泳袋window窗戶powersocket電源插座notepad記事簿carpet地毯curtain窗簾blanket毛痰shoebasket鞋籃matches火柴icebucket冰桶securitylatch安全門PHRASESONTHEJOBGoodmorning.早上好。Seeyoulater.再見。MayIcleanyourroom?我可以為您打掃房間嗎？ShallIcomebacklater?我可以過會兒再來嗎？Couldyoucomebackinanhour?我能一小時后再來嗎？TALKINGTOTHEGUEST:Attend:Goodmorning,Housekeeping.Guest:Goodmorning.Attend:MayIcleanyourroom,sir?Guest:Sorry,thisisnottherightmoment.Attend:ShallIcomebacklater?Guest:Yesplease.Couldyoucomebackinanhour?Attend:ItisOk.I’llbebackinanhour.Byebye.Guest:Seeyoulater.PAIRWORKFindapartnerandplaytheroleoftheguestandtheroomattend.Speakcourteouslyandinfullsentences.Theroomattendantenterstheroom.VOCABULARYVasescalesdisposalbagshowerheadrubbishbindoorbottleopenerfacetowelsinktapashtrayhandtowelgrabbartoiletsoapdishexhaustfanbathtubshavingsocketvanityflushtoiletpaperplugglassfacialtissuesoapshowercurtainUSINGWHATYOU’VELEARNEDFillthewordsintherightplace.Wecoverthebedswitha___________Inthe___________arecooldrinks.Canyouturnoffthe____________,it’sgettingcoldhere.Ineedmyshoestobecleaned.I’llputtheminthe___________Aftercleaningtheglassesweputthemonthe___________Youcanswitchonthetelevisionwitha____________Mylampdoesnotwork.Couldyouchangethe____________forme?Doyouhavesome___________tolightmycigarette?Forthecleaningofthebathroomwehavetouse____________Idon’tknowthephonenumber.Canyoupleasegivemethe____________,sothatIcanlookitup.Che