人力與組織管理outcome

Managingpeopleandorganization本文檔共37頁；當(dāng)前第1頁；編輯于星期一\23點30分GeneralInformationTextBook:ManagingPeopleandOrganizationsGradingpolicy:satisfactoryorunsatisfactoryIn-classrequirements:Attendanceandpunctualityisrequired.Interactionduringtheclass本文檔共37頁；當(dāng)前第2頁；編輯于星期一\23點30分4OutcomesOutcome1800Outcome2600Outcome3600Outcome41,000Basedonacase本文檔共37頁；當(dāng)前第3頁；編輯于星期一\23點30分Reportrequirement報告封皮(Coverpage)Reporttitle大標(biāo)題字號：三號或者16副標(biāo)題字號：四號或者14正文：小四或者12行距：1.5倍行距段間距：1.5倍距（直接回車即可）字體：TimesNewRoman最后一頁列出reference理論結(jié)合案例結(jié)構(gòu)：Introduction->Body->Conclusion本文檔共37頁；當(dāng)前第4頁；編輯于星期一\23點30分Allorganizationshaveamanagementstructurethatdeterminesrelationshipsbetweenthedifferentactivitiesandthemembers,andsubdividesandassignsroles,responsibilities,andauthoritytocarryoutdifferenttasks

本文檔共37頁；當(dāng)前第5頁；編輯于星期一\23點30分OrganizationOrganizationaremadeupatleasttwopeople,theyhavepurposes,theyuseresources,humanandnon-human,toachievepurposes,theyperformactivitiesinaplannedandcontrolledmanner本文檔共37頁；當(dāng)前第6頁；編輯于星期一\23點30分Question1Correctlyidentifythemaindifferencesbetweentheformalorganisationandinformalorganisation本文檔共37頁；當(dāng)前第7頁；編輯于星期一\23點30分FormalorganizationFormalorganizationisafixedsetofrulesabouttheproceduresandstructuresofthecompany.Rulesestablishedbyanorganizationtogovernproceduresandoperations.Theserulesaregenerallyinwritingandveryspecific,leavinglittleroomformisunderstanding.本文檔共37頁；當(dāng)前第8頁；編輯于星期一\23點30分InformalOrganizationInformalorganizationsemergewithinoragainstaformalorganizationMembersoftheinformalorganizationmaybedrivenbyacommongoalthatmaycomplimentorworkagainstthegoalsoftheformalorganization.本文檔共37頁；當(dāng)前第9頁；編輯于星期一\23點30分InformalorganizationexistswithinformalorganizationInformalorganizationislikelytobeignoredInformalorganizationislikelytodefeatobjectivesoftheformalorganizationwheninformalandformalorganizationareconflicting本文檔共37頁；當(dāng)前第10頁；編輯于星期一\23點30分本文檔共37頁；當(dāng)前第11頁；編輯于星期一\23點30分FormalandInformalorganizationFormalInformalHavepurposesNoformalpurpose,buthavetomeetsocialneedsofmembersDefinedreportingstructureNoformalstructureRulesNoformalrulesControltheorganizationNoformalcontrol本文檔共37頁；當(dāng)前第12頁；編輯于星期一\23點30分Question2Illustratetherelationshipbetweenorganisationalgoals,objectives,andpolicyandjustifytheircontributiontotheeffectivemanagementofthechosenorganisation本文檔共37頁；當(dāng)前第13頁；編輯于星期一\23點30分OrganizationDesign本文檔共37頁；當(dāng)前第14頁；編輯于星期一\23點30分ObjectivesCorporateObjectivesarebasedonthecentralaimofthebusinessbuttheyareexpressedintermsthatprovideamuchclearerguideformanagementaction本文檔共37頁；當(dāng)前第15頁；編輯于星期一\23點30分SurvivalProfitImageReputationandsocialresponsibilityGrowthMarketshareCoreActivitiesSalesRevenueShareholderValue本文檔共37頁；當(dāng)前第16頁；編輯于星期一\23點30分本文檔共37頁；當(dāng)前第17頁；編輯于星期一\23點30分Specific–statingexactlywhatitistryingtoachieve.Measurable–abletobemeasuredtodecideiftheyhavebeenachieved.Attainable–havetheapprovalandunderstandingofeveryoneinvolved.Realistic–abletobeachievedbythebusinesstakingintoaccountitsresources,competition,market,etc.TimeSpecific–stateatimebywhichtheyshouldbeachieved.本文檔共37頁；當(dāng)前第18頁；編輯于星期一\23點30分Organizationgoals:Thoseendsthatanorganizationseekstoachievebyitsexistenceandoperation.Goalsarepredeterminedanddescribefutureresultstowardwhichpresenteffortsaredirected.本文檔共37頁；當(dāng)前第19頁；編輯于星期一\23點30分ConsumergoalGoalsimpactourcustomers,i.e.prices,quality,product/serviceavailability.OperationalgoalGoalswillimpactonthewaywhichweasanorganizationwilloperate,i.e.environmentally,ethically,etc.本文檔共37頁；當(dāng)前第20頁；編輯于星期一\23點30分ProductgoalGoalsinfluencetheproductsweproduce/sell,i.e.qualityofproduct,technology,staffskillsSecondarygoalGoalscanimpactanyoftheabovebutarenotseenasthemostimportantthingfortheorganizationtoachieve本文檔共37頁；當(dāng)前第21頁；編輯于星期一\23點30分Objectivesarenarrow.Objectivesareprecise.Objectivesaretangible.Objectivesareconcrete.Objectivescanbevalidated.本文檔共37頁；當(dāng)前第22頁；編輯于星期一\23點30分Goalsarebroad.Goalsaregeneralintentions.Goalsareintangible.Goalsareabstract.Goalscan'tbevalidatedasis.本文檔共37頁；當(dāng)前第23頁；編輯于星期一\23點30分Companypolicies本文檔共37頁；當(dāng)前第24頁；編輯于星期一\23點30分Asetofpoliciesareprinciples,rules,andguidelinesformulatedoradoptedbyanorganizationtoreachitslong-termgoalsandtypicallypublishedinabookletorotherformthatiswidelyaccessible.本文檔共37頁；當(dāng)前第25頁；編輯于星期一\23點30分EmployeeconductAppropriateemployeebehavior,andtheyoutlinethingssuchasproperdresscode,workplacesafetyprocedures,harassment

policiesandpoliciesregardingcomputer

andInternetusage,warningsoremployeetermination本文檔共37頁；當(dāng)前第26頁；編輯于星期一\23點30分Equalopportunityanti-discriminationandaffirmativeactionPoliciestoencourageproperbehaviorwithintheworkplace.Thesepoliciesdiscourageappropriatebehaviorfromemployees,supervisorstherace,gender,sexualorientationorreligiousandculturalbeliefsofanotherpersonwithintheorganization.本文檔共37頁；當(dāng)前第27頁；編輯于星期一\23點30分EnvironmentalpolicesStafftrainingpoliciesHealthandsafetypoliciesDisciplinarypoliciesCommunicationpolicies本文檔共37頁；當(dāng)前第28頁；編輯于星期一\23點30分Question3Outlinestakeholdersoftheorganisationandexplaintheinfluenceandinterestsofeachstakeholderintheorganisation本文檔共37頁；當(dāng)前第29頁；編輯于星期一\23點30分Corporatestakeholdersareindividualsorgroupsthatcanaffectorbeaffectedbytheactionsofthebusiness.本文檔共37頁；當(dāng)前第30頁；編輯于星期一\23點30分Theymainlyinclude:EmployeesCommunitiesShareholdersCreditorsInvestorsGovernmentCustomersUnions本文檔共37頁；當(dāng)前第31頁；編輯于星期一\23點30分Stakeholders本文檔共37頁；當(dāng)前第32頁；編輯于星期一\23點30分Owner/shareholdersInterest:dividend,profit,marketshare,strategicdirectionsofthecompanyInfluence:thevotingrights,electdirectors,determinethestrategyofthecompany

本文檔共37頁；當(dāng)前第33頁；編輯于星期一\23點30分CreditorsIntrest:abilitytopaybackaloan,theliquidityoftheorganisationInfluence:determineandinfluencepaymentandrepaymenttermsandperiods本文