《商務(wù)英語(yǔ)》教學(xué)課件-Module6

LOGOModule

66.1

RecruitmentListeningR

eadingG

ram

m

arVocabularyEmploymentnewsHiringandfiringEmploymentcasestudiesPassivesLOGOReading:EmploymentnewsReadthethreenewsstoriesandmatcheachextract

A,BorCtoapersondescribedbelow.

In1and5therearetwocorrectanswers.Underlinethewordsinthetextwhichgiveyoutheanswer.Whichperson…1.hasstoppedworking?________2.hasstartedworking?

________3.doesn’tneedtowork?________4.haslostajob?________5.didn’tspeaktotheiremployerfacetoface?_____

______LOGOText

AW

orker

receives

unw

elcom

etextm

essageK

aty

Tanner’s

cell

phone

beeped

w

itha

startling

m

essage

–

you’ve

fired.Tanner,

21,hadamigraineheadacheandtookasickdaylastweekfromherjobatBlueBanana,abody-piercingstudio,shesaidonMonday.

Sheturnedonhercellphonethenextdaytodiscovershe’dbeenfiredfromhersalesposition.‘We’vereviewedyoursalesfiguresandthey’renotreallyuptothelevelweneed,’

shpmanager

AleBarlettwroteinthemessage.‘Asaresult,wewillnotrequireyourservicesanymore.Thankyouforyourtimewithus.’Text

BD

on’t

call

us;

w

e

’ll

call

you!Whenmostpeopleapplyforajobtheyexpecttogoinforaninterview.

ButnotJennyJamieson.Whenacompanyranghertoarrangeaninterviewtheyheardhervoicemailandshewashired.Jennycamefromasingingfamilyandwastrainedinspeechandmusic.Sheisnowthevoiceofthecompanyonallitsautomatedmessagesandcallcentresystems.‘IsupposeI’malwayscheerfulandsmilealotandIthinkpeoplehearthatonthephone,’

saysJenny.Text

CCar

Plant

w

orkers

W

in

L

o

tteryHarryLanewasoneofsixemployeesataUKcarplantwhoreceivedtheir￡9.5millionwinningsfromlastSaturdaynight’slotteryandannouncedtheywouldn’tbegoingbacktowork.61-year-oldHarrysaid,‘I’vebeenretiredfortwodaysnow.

IthoughtI’dhavetoworkforanotherfouryearsbutthislikeadream!’Harry’sonlyplanssofararetopayofftherestofhismortgageandtakehisgrandchildrenonholiday.

Nooneathisoldfactorywasavailabletocommentonhowtheywouldbereplacingthesixworkers.Vocabulary:HiringandfiringPuttheseverbsfortalkingabouthiringandfiringinthetable.hire

recruit

givenotice

dismiss

walkout

sack

fire

layoff

resigntakevoluntaryredundancy

employ

takesomeoneon

makeredundantgiveajobleaveajobtakesomeone’sjobawaytakesomeoneonhiredismissgivenoticewalkoutresignfiresackrecruitlayoffmakeredundanttakevoluntaryredundancyemployListening:EmploymentcasestudiesListentofivespeakersdescribingwhathappenedtothematwork.Matchthespeakerstoactions

A

-G.Speaker1_______

A.

walkedoutofthejobEB.

wasmaderedundantC.

tooksomeoneonD.

wasfiredSpeaker2___G____Speaker3___C____Speaker4___A____Speaker5___B____E.

gavenoticeF.

washiredpart-timeG.

tookvoluntaryredundancyListeningscriptS=SpeakerS1:I’dreallyhadenough.

ThepeoplethereweregreatandIreallylikedmysupervisorbutitwasjusttooboring.IonlystartedinordertomakeabitofextramoneywhenIwasastudent.Ididn’tintendtostaythislongandespeciallynotafterIfinishmydegree.Sotheysaidtheyweresadtoseemegobuttheyunderstood.

Anyway,

ItoldthemwhenIwantedtoleave,buttheysaidIdidn’tneedtoworryaboutwhatitsaidinmycontract,soIdidn’tactuallyhavetoworkthefullfourweeks…S2:Someonehadtogo.We

haven’tbeengettingtheordersforawhilesoitwasclearthatthey’dbelayingpeopleoff

soonerorlater.

Anyway,

IthoughtratherthanwaitI’dgonowandtakethemoney.

Itwasagooddealanditgivesmeafewmonthstofindanotherjob.S3:Well,it’s

agoodpositionandsuitsanyonewhodoesn’twanttoworkeverydayoftheweek.We

hadthreeapplicantsbutitwasobviouswhowasright.IthinkSamanthawillbeperfect.She’skeenandflexiblewhichworkswellforbothsides.

AndIthinkshecanworkatweekends,too,sothat’llcomeinuseful.EspeciallyaroundChristmastime.LOGOS4:Icouldn’tbelieveit.OK,soI’vebeenlateacoupleoftimesbutmybosssaiditwasn’taproblemaslongasImadeuptheextrahoursintheevening.

Andthensomeone,andIcanguesswho,reportedme.

Youknow,

thatonewhoworksinaccountswho’salwaysgossipingaboutotherpeople.ShesaidI’dbeentakingstationeryfromthecupboardandusingitforpersonalcorrespondence.

ThemanageraskedmetocomeintotheofficesoIcouldseewhatwascoming.Iwasn’tgoingtowaitaroundandgetalecture.Iwasthroughthatdoorbeforeanyonecouldstopme.S5:

ThefirstthingI’mgoingtodoistakethefamilyonanicelongholidaywhilewecanstillaffordit.

ThenI’llstartthinkingaboutwhatI’lldonextwhenIgethome.

There’splentyoftime,thoughforsomeoneofmyageI’mnotsurewhatI’llget.MaybeI’lljustworkpart-timeuntilmypensionbegins.It’s

onlysevenyears.Pityreally.

Iwouldhavelikedtohavestayontillretirement.Mindyou,it’s

worseforsomeoftheothers.

They’vegotanothertwentyyearstogo.Imean,wherewilltheygetanotherjobroundhere…LOGOGrammar:Passives1.Completesentences1–8withthepassiveformusingtheverbinbrackets.aregiven1.Ifwecatchanemployeestealing,they_________(give)averbalwarning.isbeingreviewed2.

Atpresent,thepolicyondismissal_________________(review).3.I_‘v_e_b_e_e_n__o_f_f_e_re_d_(offer)aredundancypackage–isimplycan’trefuseit!4.

Thecompany__w_a_s_s_e_t_u_p_(setup)bythefamily’sgreat-grandfather.willbegiven5.

Thenewperformance-relatedbonusmeansthatwe__________(give)afurther10%extraeverymonth.tobelooked6.I’mnotsurewhathappenedexactly.

Theincidentneeds__________(look)atquitecarefully.ishoped7.It_______________(hope)bythewholeboardthatyouwillacceptourgenerousoffer.8.Itisn’tlikehertobelate.Shemust__h_a_v_e__b_e_e_n_d_e_l_a_y_e_d__(delay)attheairport.2.Completethisreportbyunderliningthecorrectfrom,activeorpassive.Report

on

the

dism

issal

of

Ludw

ig

a

ChuhovaIntroductionTheaimofthisreportis(1)to

assess

/

to

be

assessedwhetherMs.Chuhova(2)unfairly

dismissed

/

was

unfairly

dismissedandifthecorrectprocedure(3)followed/wasfollowedbyherlinemanager.FindingsFirstofall,it(4)has

found

/

has

been

foundthatMs.Chuhova(5)had

failed

/had

been

failedtoarriveforworkonthreeoccasions.Onthefirstoccasion,whenthemanagergaveaverbalwarning,she(6)reports

/

isreportedtohavesaidthatitwasnoneofhisbusiness.Onthesecondoccasion,thelinemanager(7)gave

/

was

givenherawrittenwarning.Whenshefailedtoarriveforworkathirdtime,she(8)dismissed

/

was

dismissedwithimmediateeffect.Conclusions

and

recom

m

endationsInconclusion,themanager(9)appears

/

is

appearedtohavefollowedthecorrectcourseofaction.However,

it(10)recommends

/

is

recommendedthatinthefuture,anydisciplinaryprocedures(11)

should

carry

out

/

should

be

carried

outinthepresenceofoneotherperson.

This(12)will

help

/

will

be

helpedtoavoidanysimilarsituations.6.2

Emailing?

Are

youReadingan

em

ailaddict??

An

em

ailW

ritingVocabulary?

Em

ailingterm

sReading?

Internationalcom

m

unicationand

em

ailsLOGOReading1.

Areyouanemailaddict?Completethisquizandfindout.1

Doyouknowallyoufriends’

emailaddresses,evenifyoucan’tremembertheirphonenumbers?YesNo2

Doyoustayonlineevenwhenyouarenotusingyourcomputerbecauseyoudon’twanttomissincomingmessages?YesNo3

Doyouhaveemailrelationshipswithpeopleyou’venevermetinperson?YesNo4

DoyouhavetocheckyouinboxbetweenFridaynightandMondaymorning?YesNo5

Doyoupreferto‘CC’

youremailstootherpeople,justincase?YesNo6

Whenyousendanemailwithaquestion,doyousitinfrontofyourcomputerwaitingforthereply?YesNo7

Isthenumberofemailsyousaveandfilehigherthanthenumberyoudelete?YesNoLOGO2.Readthearticleonpage61andwriteinthecorrectletter,

A

–F,

forthemissingsentences.A.

Thisiswherewefirstfindoutaboutdecisionsthathavebeenmade,dealsstruckandthedirectionbeingtaken.B.Inthepastfewmonths,290employeesatagovernmentdepartmenthavebeensackedviatheirofficeintranet,whileacarequipmentfirmlaidoff

theworkforcebyemail.C.

Thensuddenlyyousendanemailtothewrongperson.D.

Theyaretypicaloftheaverageemployeewhosends34emailsaday.E.SendingmailCChasonlymadeitworse.F.

Two

letterswereattached,onesayinghercontracthadbeencancelled,theotherthatsheshouldreturnanyworkitems.Clicking

the

habitEmailmakesmanythingssomucheasier–includingmakingsomeoneredundant.(1)__________.InthecaseofHelenSaxon-Jones,shewascheckingherinboxfromhomeonedaywhenshereadthesubjectline:“Thisemailisonlytobeopenedduringofficehours.”Butsheclickedonitanyway.

(2)___________.Unabletobelieveit,the29-year-old,whohadbeenworkingasaprojectdevelopmentofficerwithacharity,

tookthecasetoatribunal.Shefinallyreceived￡12,000incompensationfromherformeremployer.Butthesebosseswhodismissworkersbyemailaren’tnecessarilyevil,cowardlypeople–they’remostlypeoplejustlikeyouandmewhohavedevelopedthehabitofusingemailtoomuch.(3)___________.Theymeetpeopleandexchangeemailaddressesratherthanphonenumbers.

TheyemailCVstoprospectiveemployers.Inasurveyofworkerslastweek,almosthalfadmittedtheyemailthepersonsittingnexttothemtoavoidmakingverbalcontact,andoneinfiveofususesemailjusttogossipaboutworkcolleagues.Regardlessofthefieldinwhichyouwork,itisasafebettoguessthatyourfirstcourseofactiononanygivenworkdayistologontoyourPCandbegincheckingyourinbox.(4)____________.We

sendaquestionandbecomeoffendediftherecipientdoesnotrespondwithinhours.We

havebecomeslavestotheinbox,dependentonaconstantflowoftypedcommunication.Sotype-type-type,evenwhenitisunnecessary.

Workerstypeuptheireverythoughtandsendoff

emailswithtremendousinaccuracyorcompletepointlessness.(5)__________.We

arecopiedinonemailsthatdonotdirectlyaffectusinthevagueinterestsofkeepingeveryone‘intheloop’.Emailallowsustocontinuetoworkathome.Constantaccessleadstoacompulsiontokeepthecommunicationgoing.

You’re

athome,andthere’snothinggoodon

TV,

soyoudecidetohaveaglassofwineanddoalittlework.

Asyoureviewyourinbox,youstartfiringoff

responses.(6)_____________.

Yo

udon’twantthemtoreaditandthenextthingyouknowyou’resendingevenmoreemailstotryandundothedamage.

Anotherroundofemailshasbegun!Vocabulary:

Emailing

termsUnderlineoneincorrectwordineachgroup.0.checkyour:button,inbox,email1.clickon:alink,acomputer,

anicon2.delete,save,click:anemail3.send,copy,

shutdown:anemailto(someone)4.logontoa:mouse,computer,

website5.restart,delete,register:thecomputer6.backup,save,break:adocument7.fireoff,

send,dismiss:areply8.attacha:sender,

file,document9.typeinyour:username,icon,addressReading:Internalcommunicationandemails1.Whatorderwerethesepiecesofinternalcommunicationsentin?To

:hans.nagle@DearHansIunderstandthere’saproblemwithstockblockingtheentrance.PleasearrangetomovethisbeforeMondaymorning.Would

youlike

me

toarrangeforsomeextrastafftohelpmoveit?RegardsIngaTo

:

AllproductionstaffFrom:Valter

RinckesCC:IngaPalgimiSubject:HealthandSafetyInspectionWould

all

staff

notethatourannualhealthandsafetyinspectionwilltakeplaceonMonday,

23Februarystartingat9.30.I’d

be

grateful

ifteamleaderswouldcheckallexitsareclearincludingthewarehouseandstorageareas.We

appreciateyourhelpinthismatter.LOGOHiValterPlease

give

medetailsofthenexthealthandsafetycheck.Iknowit’s

comingupsoon.Ifproductiondoesn’tclearthoseexitsatthebackofthewarehouseintime,we’llbeintrouble.Infact,whydon’t

yousendthemamemo?Thursday19FebruaryDearValterWith

regard

toyourmemoabouttheinspection,I’m

afraidwe’reunabletomakespaceinthewarehousearoundtheentrances.The

reason

isthatthelorrieshavebeendelayedthisweeksowehavestockwaitingtoleave.I’mhopingthatitwillbepickedupbefore9onMonday.IngaHansLOGO2.Lookattheunderlinedphrasesintheinternalcommunicationandwritethemnexttothesefunctions.Pleasegiveme…Requestinformation:_____________________Wouldallstaffnote…Announce:_____________________________Requestaction(x2):____P_le_a_s_e___I’_d_b_e__g_r_a_t_e_f

u_l_i_f_…_Suggest:___W__h_y_d__on_’_t_y_o_u_…_______________Weappreciate…Thank:________________________________Withregardto…Referto:_______________________________Thereasonis…Explainreason:__________________________Offer:___W__o_ul_d__y_o

u__li_k_e_m__e_t_o_…______________Apologize:__I_’m__a_f_r_a_id_…____________________Writing:

An

emailW

ork

in

pairs

and

w

rite

a

series

of

em

ails

betw

een

a

m

anager

and

his

assistant.W

rite

the

first

em

ail

and

then

sw

ap

your

book

w

ith

your

partner.

W

rite

thesecond

em

ail

and

sw

ap

books

again.

Continue

and

w

rite

five

em

ails

in

total.Assistant:

Request

details123of

next

health

and

safetytraining

event

fromm

anager.M

anager:

G

ive

details

andask

assistant

to

inform

alldepartm

ent

m

anagers.Assistant:

Announce

eventto

all

departm

ent

m

anagersand

request

they

tell

theirstaff,

CC

m

anager.M

anager:

Apologize

toassistant

that

date

oftraining

has

changed.Explain

reason

and

givenew

date.45Assistant:W

rite

anotherem

ail

to

all

departm

entm

anagers

w

ith

new

date,CC

m

anager.LOGODear

[nam

e]W

ould

you

please

send

m

e

details

of

the

next

health

and

safety

training

event?

I’maw

are

that

it