2023年中考英語二輪書面表達復習-書信（投訴信和道歉信）

書信投訴信和道歉信?書信常見類別投訴信、道歉信、建議信、感謝信、申請信、邀請信、書面通知?書信格式?書信格式模板①寫信模板DearXXX,（稱呼）Iseverythinggoingwell?（問候語）（正文）總起句I’mwritingtotellyouabout···（主題）.分說1.記敘某件事情./2.議論說明某件事或物或人（firstofall/then/what’smore/mostimportanly/finally).結尾期望對方做出答復，評價，建議等。Lookingforwardtoyourreply!（結束語）Yours,（署名）XXXX②回信模板DearXXX,（稱呼）I’mgladetohearfromyou.（問候語）（正文）總起句Inyourletter,youwantmeto···（指明對方寫信目的）（主題）Herearesomeadviceforyou.給出建議、評價、答復等分說1.記敘某件事情./2.議論說明某件事或物或人（firstofall/then/what’smore/mostimportantly/finally).結尾表達期望Ihope...Bestwishes!（祝愿）Yours,（署名）XXXX?書信寫作框架?投訴信?投訴信寫作模板Beginning①IamLiHua,whoboughta...inyourstore...Itisagreatpitythatthereseemstobesomethingwrong,whichmakesmeextremelyunhappy.I'mwritingtoplainabout/makesomeplaintsaboutit.②IamLiHua,oneofyourcustomers.I'mwritingthislettertoexpressmydissatisfaction/disappointmentaboutthe...Iboughtinyourstore...③IfeelbadtotroubleyoubutIamafraidthatIhavetomakeaplaintabout...?投訴信寫作模板MainBodyproduct產(chǎn)品差：①Muchtomydisappointment,thequalityoftheproductisnotasexpected.②Iamsodisappointedtoexperiencethepoorqualityoftheproduct.包裝差：①What'sworse,the...issopoorlypackedupthat...wastorn/broken.②Tomakemattersworse,thegoodsisnotplet,forIfound...missing.價格貴：Worstofall,thepriceofthis...ismuchhigherthantheaveragepriceinmarket,whichupsetsmealot.?投訴信寫作模板MainBodyservice物流慢：①Ididn'treceivethemuntil...,whenitwastoolatefor...②Ihadplannedtosendthepresenton...,whichwastotallyruinedbyyourdelayedlogistics.態(tài)度差：①Whatmakesmemoreangryisthecarelessandindifferentattitudeoftheworkingstaff.②Theyweresodeeplyaddictedtoplayingtheirphonesthatmyquestionsfellondeafears.玩隱身：Theservicehotlineisalwaysbusy/unabletoreach,whichgavemeveryunpleasantfeelings.?投訴信寫作模板Conclusion戴高帽：①Ibelieveyouwilltakemyplaintsseriouslyand...②Ihopeyouwillgivedueattentiontothismatter.③Itwouldbehighlyappreciatedifyoucould...④Icouldn'tbemoresatisfiedifyoucankindly...下通牒：Iwouldliketogetthismattersettledbytheendofthismonth.?道歉信?道歉信范文1假如你是李華，你因為要參加英語比賽，不能如期赴約參加和朋友下周末的旅行。DearTom,Howiseverythinggoing?IamwritingtobegyourpardonformynotbeingabletojoinyouforthetriptoBeijingnextweekendwhichweplannedbefore.Ihavebeenlookingforwardtothetripforalongtimeandhavedonealotofpreparation.However,IaminformedthattheCCTVnationalEnglishpetitionisgoingtobeheldonthatday.YouknowthatI’vebeenwaitingforthechanceformonthsandthusbynomeanscanImissit.Asaresult，Icannotmakeitforthetrip.Iamsureifyouwereme,youwouldmakethesamechoice.Idohopeyoucanacceptmyapologiesandunderstandmysituation.Pleaseallowmetosaysorryagain.Sincerelyyours,LiHua?道歉信范文2假定你是李華，你國際學校的朋友Paul邀請你下個星期天去他們學校參加文化交流活動并介紹中國傳統(tǒng)繪畫。但是你爺爺生病住院，不得不謝絕他的邀請。請根據(jù)下面的要點給Paul用英語寫一封信。1.謝絕Paul的邀請；2.說明你的理由；3.推薦你的同學Anna參加。DearPaul,Thankyouverymuchforyourinvitation.IwouldlovetoacceptitandtakethisopportunitytointroducetraditionalChinesepaintingtoforeignfriends,butIamsorrytoinformyouthatIcan't.MygrandpaisseriouslyillinhospitalandIhavetoattendhim.Asfortheintroductionspeech,IstronglyremendmyfriendAnna,whoisthemostsuitablechoicetotakemyplacenextSunday.ShebegantolearnpaintingatanearlyageandhasagoodknowledgeoftraditionalChinesepainting,whichbinedwithheractivepersonalityandperfectspokenEnglish,willhelpmakeyouractivityasuccess.Sorryagainforanyinconveniencecausedbymyabsenceandallthebestwishestoyou.Lesson2Vocabulary.四會單詞&詞組1extremely[?k?stri?mli]adv.極端地；非常2plain[k?m?ple?n]v.抱怨3plaint[k?m?ple?nt]n.抱怨4customer[?k?st?m?(r)]n.顧客；家伙5express[?k?spres]v.表達，表示6dissatisfaction[?d?s?s?t?s?f?k?n]n.不滿，不平7disappointment[?d?s??p??ntm?nt]n.失望；掃興8trouble[?tr?bl]n.問題，麻煩9order[???d?(r)]n.次序；條理v.命令10facility[f??s?l?ti]n.設施；才能11service[?s??v?s]n.服務；使用12quality[?kw?l?ti]n.質(zhì)量；特性13expected[?k?spekt?d]adj.期待中的14torn[t??n]v.撕（tear的過去分詞）；扯裂；破損15goods[ɡ?dz]n.貨物；私人財產(chǎn)16average[??v?r?d?]adj.平均的；正常的17upset[?p?set]adj.難過的；失望的18receive[r??si?v]v.收到，得到19totally[?t??t?li]adv.完全20ruin[?ru??n]v.毀壞；破壞21addicted[??d?kt?d]adj.上癮的；入迷的22bynomeans[ba?n??mi?nz]絕不，一點也不三會單詞&詞組1refrigerator[r??fr?d??re?t?(r)]n.冰箱；冷藏庫2delayedlogistics[l??d??st?ks]延遲物流3indifferentattitude[??t?tju?d]冷漠的態(tài)度4workingstaff[stɑ?f]工作人員5fellondeafears[fel?ndef??z]聽不清6reasonablepensation[?k?mpen?se??n]合理補償【Homework】很遺憾，似乎出了什么問題，這讓我非常不高興。___________________________________________________________________我不想打擾你，但恐怕我不得不抱怨你的服務。___________________________________________________________________令我非常失望的是，這個產(chǎn)品的質(zhì)量并沒有像預期的那樣好。___________________________________________________________________更糟糕的是，這些書裝得很糟糕，有一本書的封面被撕破了。___________________________________________________________________讓我更生氣的是那些粗心大意。___________________________________________________________________服務熱線總是很忙，這讓我感覺很不舒服。___________________________________________________________________我相信你會認真對待我的抱怨的。___________________________