業(yè)務(wù)計(jì)劃落實(shí)

1GM-GMS對(duì)上海通用汽車的主要意義上海通用汽車金橋基地1997年6月12日2003年2月10日上海通用汽車（煙臺(tái)）東岳基地上海通用汽車（沈陽(yáng)）北盛基地2004年8月2日Global

ManufacturingSystemGMS上海通用汽車金橋南廠上海通用汽車金橋北廠上海通用汽車東岳一期上海通用汽車東岳二期上海通用汽車北盛二期上海通用汽車北盛二期上海通用汽車北盛三期StandardizationImprovement改進(jìn)StandardizationStandardizationStandardization持續(xù)改進(jìn)標(biāo)準(zhǔn)化工作是開(kāi)展持續(xù)改進(jìn)的前提標(biāo)準(zhǔn)化標(biāo)準(zhǔn)化標(biāo)準(zhǔn)化標(biāo)準(zhǔn)化Improvement改進(jìn)Improvement改進(jìn)Manufacturing

Process

ValidationProduct

Quality

StandardsQuality

System

ManagementIn-Process

Control&VerificationQuality

Feedback/

Feed-forwardStandardized

WorkVisual

ManagementManagement

byTAKTTimeWork-place

OrganizationAndon

ConceptProblem

SolvingEarlyMfg.andDesign

Integration(DFM/DFA)Continuous

Improvement

ProcessLeanDesignofFacilities,Equipment,

ToolingandLayoutBusinessPlanDeploymentTotalProductive

MaintenanceControlled

ExternalTransportationScheduled

Shipping/ReceivingLevelVehicle

OrderSchedulesSupply

ChainManagementInternalPull/DeliverySimple

Process

FlowSmallLot

PackagingTemporary

Material

Storage

FixedPeriod

Ordering

System/OrderPartsHealthand

SafetyPriorityQualifiedPeopleTeamConceptPeople

InvolvementOpen

Communication

ProcessValuesVision/MissionShopFloor

ManagementContinuousImprovementProblem

Solving問(wèn)題解決什么可稱為問(wèn)題?問(wèn)題定義為現(xiàn)行的標(biāo)準(zhǔn)或期望與實(shí)際情況之間的差異差距標(biāo)準(zhǔn)實(shí)際水平時(shí)間問(wèn)題解決問(wèn)題解決的五個(gè)階段12345跟蹤確認(rèn)問(wèn)題定義立即維修糾正措施分析根源問(wèn)題首先在哪發(fā)生？基本起因/結(jié)果的調(diào)查54問(wèn)題根源123糾正措施

跟蹤驗(yàn)證確定問(wèn)題/最初對(duì)問(wèn)題的理解立即維修原因調(diào)查分析問(wèn)題根源直接原因其它因素對(duì)問(wèn)題根源調(diào)查掌握情況五個(gè)為什么？Manufacturing

Process

ValidationIn-ProcessControlandVerificationProductQualityStandardsQuality

Feedback/

Feed-forwardStandardized

WorkVisual

ManagementManagement

byTAKTTimeWork-place

OrganizationAndon

ConceptProblem

SolvingContinuous

Improvement

ProcessBusinessPlanDeploymentTotalProductive

MaintenanceControlled

ExternalTransportationScheduled

Shipping/ReceivingLevelVehicle

OrderSchedulesSupply

ChainManagementInternalPull/DeliverySimple

Process

FlowSmallLot

PackagingTemporary

Material

Storage

FixedPeriod

Ordering

System/OrderPartsHealthand

SafetyPriorityQualifiedPeopleTeamConceptPeople

InvolvementOpen

Communication

ProcessValuesVisionShopFloor

Management持續(xù)改進(jìn)BusinessPlanDeployment業(yè)務(wù)計(jì)劃實(shí)施Quality

System

ManagementEarlyMfg.andDesign

Integration(DFM/DFA)LeanDesignofFacilities,Equipment,

ToolingandLayoutTheVisionofGeneralMotorsis…通用汽車有限公司的宗旨是…“Tobetheworldleaderintransportationproductsandrelatedservices.WewillearnourCustomers’sEnthusiasmthroughContinuousImprovementdrivenbytheintegrity,teamworkandinnovationofGMpeople.”成為運(yùn)輸產(chǎn)品及其相關(guān)服務(wù)的世界級(jí)的領(lǐng)導(dǎo)者。GM人用誠(chéng)信、團(tuán)隊(duì)合作、以及創(chuàng)新來(lái)保持持續(xù)改進(jìn)，我們以此來(lái)爭(zhēng)得客戶的熱忱。PLANTＸTosafelybuildworld-classproductsthatmeetourcustomer’sexpectationsinQuality,CostandDeliverybydevelopingandempoweringourhighlyskilledteamstocontinuouslyseekimprovementofourprocesses.Wewillcreateanenvironmentbaseduponourbeliefsandvaluesthatsupportourmember’s,ourcommunityandoursuppliers.為了安全地制造世界級(jí)的產(chǎn)品來(lái)達(dá)到我們的客戶在質(zhì)量、成本和交付方面期望，我們發(fā)展并加強(qiáng)我們的高技能團(tuán)隊(duì)，并不斷找尋改進(jìn)工藝的方法。我們將在我們的信仰和價(jià)值觀的基礎(chǔ)上創(chuàng)造一個(gè)環(huán)境來(lái)支持我們的員工、我們的團(tuán)體、以及我們的供應(yīng)商。使命（方式）PLANTXTosafelybuildword-classproductsthatmeetourcustomer’sexpectationsinQuality.CostandDeliverybydevelopingandempoweringourhighlyskilledteamstocontinuouslybeliefsandvaluesthatsupportourmember’s,ourcommunityandoursuppliers.為了安全地制造出世界級(jí)的產(chǎn)品來(lái)滿足我們的客戶對(duì)質(zhì)量、成本、和交貨的期望值。我們發(fā)展并加強(qiáng)我們的高技能團(tuán)隊(duì)，并不斷找尋改進(jìn)工藝的方法。我們將在我們的信仰和價(jià)值觀的基礎(chǔ)上創(chuàng)造一個(gè)環(huán)境來(lái)支持我們的員工、我們的團(tuán)體、以及我們的供應(yīng)商。目的指標(biāo)目標(biāo)使命方式1.Safety（安全）Meetorexceedcorporateandplantsafetyinitiatives.

達(dá)到或超過(guò)公司和工廠的安全要求。１．Improverecordableratebytenpercent.

改進(jìn)十分之一的不安全率。2003年的不安全率為5.4。Ａ.工廠的支援和UAW的安全領(lǐng)導(dǎo)層每周要進(jìn)行視察。Definition業(yè)務(wù)計(jì)劃實(shí)施定義SafetyPeopleQualityResponsivenessCostBPD是一種共有的方法，它能使多個(gè)部分組成我們的全球團(tuán)隊(duì)，通過(guò)五個(gè)核心范疇統(tǒng)一行動(dòng)以達(dá)到公司的總體目標(biāo)：安全員工質(zhì)量

響應(yīng)成本??

????實(shí)施

BPD之前…不同的工作方向責(zé)任不明確目標(biāo)相沖突重復(fù)只有主管知道任務(wù)內(nèi)容部門主管任務(wù)

任務(wù)工作跟蹤調(diào)用資源GME-BPDGuide聚焦方向明確共同的目標(biāo)部門主管所有人都知道我們的目標(biāo)實(shí)施了BPD之后…可視化管理……讓信息容易讀取-突出超標(biāo)的情況。PDCA

-持續(xù)按照流程開(kāi)展工作BPD的核心理念BPD是評(píng)定是否獲得持續(xù)改進(jìn)的工具

-達(dá)到了目標(biāo)，接著制定更高的目標(biāo)。讓所有人像一個(gè)團(tuán)隊(duì)一樣共同關(guān)注某個(gè)行動(dòng)的計(jì)劃或?qū)Σ卟⑴c討論。深入現(xiàn)場(chǎng)的領(lǐng)導(dǎo)模式

-不要只是坐在辦公室等待別人來(lái)匯報(bào)。公司領(lǐng)導(dǎo)任務(wù)/對(duì)策目標(biāo)實(shí)施計(jì)劃Level2Level3Level4Level1詳細(xì)的實(shí)施計(jì)劃及應(yīng)急措施層層實(shí)施計(jì)劃并實(shí)現(xiàn)目標(biāo)工段長(zhǎng)實(shí)施計(jì)劃目標(biāo)清晰班組長(zhǎng)目標(biāo)清晰回顧流程層層遞進(jìn)的流程區(qū)域經(jīng)理目標(biāo)目標(biāo)清晰實(shí)施計(jì)劃Plan計(jì)劃Do實(shí)施Check

檢查Action

運(yùn)作

GrasptheSituation了解情況PDCA是

BPD的基礎(chǔ)未達(dá)到目標(biāo)有待改進(jìn)達(dá)到預(yù)期目標(biāo)ActionsAnnualBusinessPlanX

行動(dòng)計(jì)劃實(shí)施問(wèn)題解決檢查行動(dòng)PDCA如何運(yùn)作?定期回顧設(shè)定目標(biāo)、方法對(duì)策評(píng)估流程達(dá)到BPD目標(biāo)大多數(shù)人的意見(jiàn)清晰的整改措施行動(dòng)計(jì)劃確定任務(wù)和責(zé)任人有效分配資源，統(tǒng)一行動(dòng)經(jīng)驗(yàn)共享跨部門業(yè)務(wù)工作的支持評(píng)審的效果:評(píng)估流程圖表，計(jì)劃，對(duì)策有否正確填寫是否強(qiáng)調(diào)用分析的辦法發(fā)現(xiàn)問(wèn)題的根本原因結(jié)論是否是基于事實(shí)的分析而來(lái)是否針對(duì)每個(gè)問(wèn)題來(lái)制定對(duì)策？每個(gè)對(duì)策是否有追蹤人，以及日期？評(píng)審的內(nèi)容:Manufacturing

Process

ValidationQuality

System

ManagementQuality

Feedback/

Feed-forwardStandardized

WorkVisual

ManagementManagement

byTAKTTimeWork-place

OrganizationAndon

ConceptProblem

SolvingEarlyMfg.andDesign

Integration(DFM/DFA)Continuous

Improvement

ProcessBusinessPlanDeploymentTotalProductive

MaintenanceControlled

ExternalTransportationScheduled

Shipping/ReceivingLevelVehicle

OrderSchedulesSupply

ChainManagementInternalPull/DeliverySimple

Process

FlowSmallLot

PackagingTemporary

Material

Storage

FixedPeriod

Ordering

System/OrderPartsHealthand

SafetyPriorityQualifiedPeopleTeamConceptPeople

InvolvementOpen

Communication

ProcessValuesVision/MissionShopFloor

Management持續(xù)改進(jìn)Andon

Concept暗燈概念LeanDesignofFacilities,Equipment,

ToolingandLayoutIn-ProcessControlandVerificationProductQualityStandards10131211FPSFPSFPSZone2暗燈系統(tǒng)不僅僅是一個(gè)由電線和燈泡組成的系統(tǒng)，它是一種尋求幫助的理念。暗燈系統(tǒng)允許員工在出現(xiàn)問(wèn)題或有超標(biāo)情況時(shí)拉繩索以尋求幫助。當(dāng)員工不能單獨(dú)解決出現(xiàn)的問(wèn)題或超標(biāo)的情況時(shí)……什么是暗燈系統(tǒng)？暗燈系統(tǒng)是實(shí)現(xiàn)質(zhì)量目標(biāo)的重要工具暗燈理念使我們能夠各種浪費(fèi)5

123456PROCESSNO.33O.D.Reference4團(tuán)隊(duì)概念縮小團(tuán)隊(duì)規(guī)模工作標(biāo)準(zhǔn)化(FPS)明確質(zhì)量標(biāo)準(zhǔn)職員培訓(xùn)相互信任/尊重保持單件工時(shí)停線點(diǎn)緩沖架加工能力帶來(lái)的好處實(shí)施糾正措施在工位控制質(zhì)量檢查和反饋開(kāi)放式交流團(tuán)隊(duì)合作提高生產(chǎn)力在什么時(shí)候需要拉暗燈呢？發(fā)現(xiàn)缺料和送錯(cuò)物料的情況找不到工具設(shè)備故障找不到看板卡不合格的物料物料排序錯(cuò)誤安全問(wèn)題發(fā)現(xiàn)來(lái)自上道工序的缺陷在節(jié)拍時(shí)間內(nèi)無(wú)法完成工作其他不確定的因素支持發(fā)現(xiàn)問(wèn)題暗燈的響應(yīng)班組成員班組長(zhǎng)工段長(zhǎng)管理層快速響應(yīng)做出決策拉下暗燈拉索尋求幫助支持支持快速響應(yīng)快速響應(yīng)做出決策做出決策如何利用暗燈系統(tǒng)開(kāi)展改進(jìn)活動(dòng)？使用暗燈數(shù)據(jù)通過(guò)確定瓶頸及影響產(chǎn)出的問(wèn)題來(lái)達(dá)到持續(xù)改進(jìn)的目的安全暗燈質(zhì)量暗燈物料暗燈操作暗燈設(shè)備暗燈分析報(bào)告討論對(duì)策改進(jìn)Manufacturing

Process

ValidationProduct

Quality

StandardsQuality

System

ManagementIn-Process

Control&VerificationQuality

Feedback/

Feed-forwardStandardized

WorkVisual

ManagementManagement

byTAKTTimeWork-place

OrganizationAndon

ConceptProblem

SolvingEarlyMfg.andDesign

Integration(DFM/DFA)Continuous

Improvement

ProcessLeanDesignofFacilities,Equipment,

ToolingandLayoutBusinessPlanDeploymentTotalProductive

MaintenanceControlled

ExternalTransportationScheduled

Shipping/ReceivingLevelVehicle

OrderSchedulesSupply

ChainManagementInternalPull/DeliverySimple

Process

FlowSmallLot

PackagingTemporary

Material

Storage

FixedPeriod

Ordering

System/OrderPart