世界銀行-2023財年土耳其國家民意調(diào)查報告（英）

PublicDisclosureAuthorizedPublicDisclosureAuthorizedPublicDisclosureAuthorized

ed

FY2023Türkiye

CountryOpinionSurveyReport

ECRBusinessIntelligenceTeam|February2024

Acknowledgements

TheTürkiyeCountryOpinionSurveyispartoftheCountyOpinionSurveyProgram

seriesoftheWorldBankGroup.ThisreportwaspreparedbytheBusinessIntelligence

(BI)team,ledbyJoséDeBuerba(SeniorExternalAffairsOfficer)andSvetlana

Markova(SeniorExternalAffairsOfficer).YuliaDanilina,JessicaCameron,NanLin,

andSofyaGubaydullinaoversawthedesign,reporting,andanalysisofthesurvey

results.NoreenWambuiandIrinaPopovaprovideddatasupport.

BIacknowledgesthesignificantcontributionfromtheTürkiyecountryteamand

independentfieldingagency,?stanbulEkonomiAra?t?rma.Inparticular,BIisgrateful

forthesupportfromTunyaCelasin(SeniorExternalAffairsOfficer)whocoordinated

thesurvey-relatedactivitiesfromAnkara,Türkiye.

Contents

Objectives

MethodologyOverview

OverallContext

OverallAttitudesTowardtheWorldBankGroup

WorldBankGroup’sSupportinDevelopmentAreas

WorldBankGroup’sWorkandEngagementontheGroundinTürkiye

WorldBankGroup’sFinancialInstrumentsandKnowledgeWork

TheFutureRoleoftheWorldBankGroupinTürkiye

CommunicationandOutreach

DemographicsoftheSampleandDetailedMethodology

3

Objectives

ThissurveywasdesignedtoassisttheWorldBankGroup(WBG)ingainingabetterunderstandingofhowstakeholdersinTürkiyeperceivetheWBG.Thesurveyexploredthefollowingquestions:

1.OverallContext:HowfamiliararetheywiththeWBG?HowmuchdotheytrusttheWBG?

2.KeyIndicators:WhatopiniondokeystakeholdershaveoftheWBGwhenitcomestoitseffectiveness,relevance,alignmentwithTürkiye’sdevelopmentpriorities,andotherkeyindicators?Areopinionsimprovingordeclining?

3.DevelopmentPriorities:Whatareasofdevelopmentareperceivedtobethemostimportant?Havetheprioritieschangedoverthepastthreeyears?HoweffectiveistheWBGperceivedtobeintheseareas?

4.EngagementandWorkontheGround:Whatdokeystakeholdersvaluethemostandtheleastwhenitcomesto

theWBG’sworkinTürkiye?HowistheWBGperceivedasadevelopmentpartner?Areopinionsimprovingordeclining?

5.FinancialInstrumentsandKnowledgeWork:WhatopiniondokeystakeholdershaveofWBGfinancial

instrumentsandknowledgeproducts?Areopinionsimprovingordeclining?Whatarestakeholders’suggestionstoimproveWBG’seffectiveness?

6.CommunicationandOutreach:Whatarethepreferredcommunicationchannelsandwhichchannelsarereportedtobeusedthemost?Aretheredifferencesamongstakeholdergroupsintermsofpreferredchannels?

7.MessageRecall:WhatkeytopicsthattheWBGcommunicatesdostakeholdersrecall?IstherearelationshipbetweenmessagerecallandviewsoftheWBG’swork?

4

MethodologyOverview

.FieldedJune2023-August2023

.1,151potentialparticipantswereaskedtocompleteamostlyquantitativesurvey

.Respondentscompletedthequestionnaireonline

.ListofnamesprovidedbytheWBGcountryteamandsupplementedbythefieldingagency

.Processmanagedonthegroundbythefieldingagency

.167participants(15%responserate)

.66%fromAnkara,28%fromIstanbul

.79%currentlycollaboratewiththeWBG

.ComparedtoFY20CountrySurvey

.289participants(35%responserate)

.Respondentscompletedthequestionnaireonline

.38%collaboratedwiththeWBG

Click

here

fordetailsoftheRespondentSampleandMethodology.

GovernmentInstitution

BilateralorMultilateralAgency

PrivateSector

CivilSocietyOrganization

Academia/ResearchInstitute/ThinkTank

Media

LocalGovernmentOfficeorStaff

16%

13%

8%

6%

2%

1%

54%

Q

Whichofthefollowingbestdescribesyourcurrentaffiliation?

(Selectonly1response)(PercentageofRespondents,N=167)

5

6

Q

OverallContext

“PrioritizingTurkeyanddevelopingprojectsonglobalissuessuchaswomen'sempowerment,climatechange,watersecurity,andfoodsafety.”(GovernmentInstitutionRespondent)

Inyouropinion,whatisthemostimportantthingtheWorldBankGroupcoulddotohelpincreaseitseffectivenessinTürkiye?(N=78)

Q

FamiliaritywiththeWorldBank

.Yearcomparison:Respondentsinthisyear’sCountry

AllRespondents

Surveyreportedsignificantlyhigherlevelsoffamiliaritywith

theWorldBankthanrespondentsintheFY20Survey:

Meanfamiliarity:FY23=7.6

Governmentinstitutions*

FY20=6.4

.CollaborationwiththeWBG:Respondentswhoindicated

thattheycollaboratewiththeWBGreportedsignificantly

Bilateral/Multilateralagency

higherlevelsoffamiliaritywiththeinstitution’swork:

Meanfamiliarity:CollaboratewithWBG=8.1

Donotcollaborate=5.5

Privatesector

Non-governmentorganization**

.MeanfamiliarityofthosewhocollaboratedwiththeWBGwas

significantlyhigherinthisyear’ssurveycomparedtotheFY20

one(weightedmeaninFY23=8.1;weightedmeaninFY20=

7.3)

HowfamiliarareyouwiththeworkoftheWorldBankGroupinTürkiye?

Scale:1Notfamiliaratall–10Extremelyfamiliar(N=167)Statisticallysimilaracrossstakeholdergroups

*Governmentinstitutionsincludedrespondentsfromthegovernmentinstitutionsandlocalgovernment;

**Non-governmentinstitutionsincludedrespondentsfromcivilsocietyorganizations,academia,andthemedia.

7.6

8.2

8.0

7.5

5.0

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MeanRatingofFamiliarity

7

Q

TheWBGistheMostTrustedInstitutioninTürkiye

RatingsoftrustweresignificantlyhigherinTürkiyeinFY23thanintheFY20surveyforallinstitutionsexceptforthe

media.

Respondentsgavethehighestratingsoftrustforthe

WorldBankGroupandacademia.Atthesametime,the

mediaweretheleasttrustedamongtheinstitutionsstudied.

.Respondentsfromtheprivatesectorgavethehighest

ratingoftrustintheWBG(mean=8.0),whereas

respondentsfromnon-governmentinstitutionshadthelowesttrustratings(mean=5.8).

.ComparedtoFY20,weightedmeantrustratingsintheWBGimprovedsignificantlybothamongthosewho

collaboratedwiththeWBGandthosewhodidnotcollaborate.

Towhatextentdoyoutrusteachofthefollowinggroupstodowhatisright?Scale:1Tonodegreeatall–10Toaverysignificantdegree(FY23N=~142;*Significantlydifferentbetweenyears

TheWorldBankGroup*

Academia/thinktanks/researchinstitutions

Regionaldevelopmentbanks*

TheUnitedNations(UN)*

Civilsociety(e.g.,NGOs,CBOs)*

Privatesector*

TheInternationalMonetaryFund*

Localgovernment

Thenational/federalgovernment*

Parliament/legislativebranch

Türkiye’sCentralBank*

Media

FY20N=240)

7.3

7.0

6.9

6.9

6.8

6.6

FY23

FY20

6.3

6.3

4.7

6.2

6.0

4.3

12345678910

WeightedMeanRatingofTrust

8

4.5

4.5

6.1

5.3

5.2

6.5

5.4

5.7

5.7

9

Q

OverallAttitudestowardtheWorldBankGroup

“TheBank'seffectivenesswillonlyincreaseifitsvisibilityisenhancedthroughthesuccessful

implementationofprojects.Goodmanagementandownershipofprojectsbythoseimplementingthemiscrucialfortheprojectstoturnintobenefits.Bycommunicatingmoreeffectivelywiththe

managersandgroupsimplementingtheprojects,theBankcanincreaseboththesuccessofthe

projectsanditseffectivenessinTurkey.”(GovernmentInstitutionRespondent)

Inyouropinion,whatisthemostimportantthingtheWorldBankGroupcoulddotohelpincreaseitseffectivenessinTürkiye?(N=78)

Q

SignificantImprovementAcrossKeyPerformanceIndicators

InFY23,respondentsperceivedtheWBGassignificantly

morealignedwithdevelopmentprioritiesinTürkiye,morerelevantandeffectiveinachievingdevelopmentresults,aswellashavingmoreinfluenceonthe

developmentagendainTürkiye.

Thisincreaseinratingswasmainlydrivenbysignificantlyimprovedperceptionsofthosewhocollaboratedwith

theWBG–inthisgroup,increasesinallkeyperformanceindicators(KPIs),exceptforalignmentwiththecountry’s

priorities,werestatisticallysignificant.PerceptionsofthosewhodidnotcollaboratewiththeWBGremainedstatisticallysimilartotheFY20findings.

Alignmentwithdevelopmentpriorities*

Relevance*

Effectivenessinachievingresults^*

Influencesthedevelopmentagenda*

Endsextremepoverty

6.9

6.0

5.7

6.6

5.5

6.1

5.0

5.7

6.8

FY23

FY20

12345678910

WeightedMeanRating

TheWBGcurrentlyplaysarelevantroleindevelopmentinTürkiye.Scale:1Stronglydisagree–10Stronglyagree*Significantlydifferentbetweenyears

TowhatextentdoestheWBGinfluencethedevelopmentagendainTürkiye?Scale:1Tonodegreeatall–10Toaverysignificantdegree

HoweffectivehastheWBGbeeninachievingdevelopmentresultsinTürkiye?Scale:1Noteffectiveatall–10Veryeffective

TheWBG’sworkisalignedwithwhatIconsiderthedevelopmentprioritiesforTürkiye.Scale:1Stronglydisagree–10Stronglyagree

TheWBG’sworkhelpsendextremepovertyinTürkiye.Scale:1Stronglydisagree–10Stronglyagree

^ComparedtoameanscoreofthetwoquestionsaskedinFY20:"Overall,pleaserateyourimpressionoftheWBG’seffectivenessinTürkiye.

Scale:1Noteffectiveatall–10Veryeffective;TowhatextentdoestheWBG’sworkhelptoachievedevelopmentresultsinTürkiye?Scale:1

10

Tonodegreeatall–10Toaverysignificantdegree

Q

PrivateSectorRespondents

DemonstrateConsistentlyTrustintheWBG*

PositivePerceptionsofthe

WBG

Effectivenessachievingresults*

Amongallstakeholdergroups,privatesector

respondentsgavethehighestratingsacrossall

KPIs,whilerespondentsfromnon-government

organizationsgavesignificantlylowerratings.Of

note,non-governmentrespondentsalsoreported

thelowestlevelsoffamiliaritywiththeWBG.

Relevance*

Alignmentwithdevelopmentpriorities*

TheWBGcurrentlyplaysarelevantroleindevelopmentin

Türkiye.Scale:1Stronglydisagree–10Stronglyagree

TowhatextentdoyoutrusttheWBGtodowhatisright?

Scale:1Tonodegreeatall–10Toaverysignificantdegree

TowhatextentdoestheWBGinfluencethedevelopment

Influencesthedevelopmentagenda*

agendainTürkiye?

Scale:1Tonodegreeatall–10Toaverysignificantdegree

HoweffectivehastheWBGbeeninachievingdevelopment

resultsinTürkiye?

Scale:1Noteffectiveatall–10Veryeffective

TheWBG’sworkisalignedwithwhatIconsiderthe

developmentprioritiesforTürkiye.

Scale:1Stronglydisagree–10Stronglyagree

7.7

7.2

5.8

8.0

6.7

6.5

4.8

7.8

6.7

6.9

5.2

7.9

7.0

6.9

5.7

7.7

6.3

6.2

4.3

6.7

GovernmentInstitution

Bilateral/MultilateralAgency

Non-

GovernmentOrganization

Private

Sector

*Significantly

differentbetweenstakeholdergroups

1

2

3

78910

11

4

56

MeanRating

Q

12

FamiliarityLeadstoMorePositivePerceptions

ComparingratingsofkeyperformanceindicatorsamongrespondentshighlyfamiliarwiththeWBG(ratingsof8-10ona10-pointscale)andthosewithlittlefamiliarity

withtheWBG(ratingsof1-4ona10-pointscale),onecanseethatthemorefamiliarstakeholdersarewiththeWBG,themorepositiveperceptionstheyhaveofthe

WBGanditswork.

Meaningfulengagementandoutreachcancontinuetoincreasepositiveperceptions.

TrustintheWBG*

Alignmentwithdevelopmentpriorities*

Relevance*

Effectivenessinachievingresults*

Influencesthedevelopmentagenda*

7.9

6.9

4.8

7.3

6.3

4.9

6.4

4.7

7.0

6.1

4.5

6.6

5.5

3.3

7.1

12345678910

MeanRating

HowfamiliarareyouwiththeworkoftheWBGinTürkiye?

HighFamiliarity(8-10)SomeFamiliarity(5-7)LowFamiliarity(1-4)

TheWBGcurrentlyplaysarelevantroleindevelopmentinTürkiye.Scale:1Stronglydisagree–10Stronglyagree

TowhatextentdoyoutrusttheWBGtodowhatisright?Scale:1Tonodegreeatall–10Toaverysignificantdegree

TowhatextentdoestheWBGinfluencethedevelopmentagendainTürkiye?Scale:1Tonodegreeatall–10ToaverysignificantdegreeHoweffectivehastheWBGbeeninachievingdevelopmentresultsinTürkiye?Scale:1Noteffectiveatall–10Veryeffective

TheWBG’sworkisalignedwithwhatIconsiderthedevelopmentprioritiesforTürkiye.Scale:1Stronglydisagree–10Stronglyagree

*Significantlydifferentbetweenlevelsoffamiliarity

KPIRatingsareLowerinTürkiyethaninotherFY23EuropeandCentralAsiaandIBRDCountries

However,trustratingswereonparwithotherIBRDcountries.

TrustintheWBG

Alignmentwithdevelopmentpriorities

Relevance

Effectivenessinachievingresults

Influencesthedevelopmentagenda

7.4

7.6

7.4

6.9

7.6

7.2

6.7

7.4

7.2

6.6

7.4

7.1

6.1

7.0

6.9

TürkiyeFY23

OtherECA

FY23*

OtherIBRD**

FY23

12345678910

MeanRating

13

*OtherFY23ECAcountriesincludedAlbania,Armenia,Azerbaijan,NorthMacedonia,Serbia,Romania,Montenegro,KyrgyzRepublic,Uzbekistan

**OtherFY23IBRDcountriesincludedAlbania,Algeria,Armenia,Azerbaijan,Egypt,Jamaica,Malaysia,Mongolia,Montenegro,NorthMacedonia,Romania,Serbia,andSouthAfrica

StakeholderTrendsacrossPerformanceIndicators

Respondentsfromtheprivatesectorandgovernmentinstitutionshadthehighestmeanratingsacrossthe

aggregatedresponsestothenineteenCOSindicator

questionswhereasrespondentsfromnon-governmentorganizationshadthelowestratings.

.CollaborationwiththeWBG:RespondentswhoindicatedthattheycollaboratewiththeWBGgavesignificantlyhigherratingsacrosstheaggregatedindicatorquestions

comparedtorespondentswhodonotcollaboratewiththeWBG:

Meanrating:CollaboratewithWBG=7.0

Donotcollaborate=5.8

AllRespondents

PrivateSector

GovernmentInstitutions

Bilateral/MultilateralAgency

Non-GovernmentOrganization

6.7

7.1

7.0

6.7

5.4

12345678910

MeanRatingofAggregatedIndicatorQuestions

Q

AllIndicatorQuestionswereaskedonaScalefrom1to10.Click

here

fordetailsoftheseIndicatorQuestions.

14

15

Q

WorldBank’sSupportinDevelopmentAreas

“TocontributemoretotheinfrastructureofOrganizedIndustrialZonesandthedevelopmentoftechnology

andinnovationcenters.Toincreaseandfurtherdevelopprojectsinthefieldofeducation.Toensuremore

effectiveuseofcommunicationchannelswhiledoingso..”(GovernmentInstitutionRespondent)

Inyouropinion,whatisthemostimportantthingtheWorldBankGroupcoulddotohelpincreaseitseffectivenessinTürkiye?(N=78)

DevelopmentAreasforWBGFocus

InFY23,climatechangewasthetopareawhere

stakeholderswouldliketheWBGtofocusitsresources,

followedbyenvironment/naturalresourcemanagement,

education,disasterriskmanagement,agriculture,andjobcreation.

.Althougheducationandjobcreation/employmentwere

amongthetopprioritiesidentifiedinFY20,respondentsinthisyear’ssurveyconsideredclimatechangeand

disasterriskmanagementamuchgreaterpriorityfortheWBG’sfocus.

12%inFY20Climatechange

Environment/

Naturalresourcemanagement

Education

5%inFY20DisasterriskmitigationAgricultureandfoodsecurity

Jobcreation/employment

GenderequityPublicsectorgovernanceMacroeconomicstabilityUrbandevelopment

Privatesectordevelopment

Water

Q

Inyouropinion,whatisthemostimportantthingtheWBG

coulddotohelpincreaseitseffectivenessinTürkiye?

“ContributingmoretoEquitableEducationandensuringthatthe

easternpartofTurkeyhasaccesstodigitaleducationasmuchas

thewesternpartsofTurkey.”(CivilSocietyRespondent)

“Increasingtheawarenessofenvironmentalsustainabilityamong

SMEscanhelpmaketheeconomicsystemmoresustainableata

broaderlevel..”(Bilateral/MultilateralRespondent)

WhichareasshouldtheWBGprioritizeinitsworkinTürkiyetohavethemostimpacton

developmentresultsinthecountry?(Choosenomorethan5)(PercentageofRespondents,N=165)

SocialInclusion

supplyandsanitationinfrastructure

Energy/ExtractivesDigitalDevelopment SocialprotectionDebtsustainability

Health

TransportCrimeandviolenceRegionalintegration

Trade

Other

46%

41%

38%

37%

36%

36%

25%Highpriority

fornon-gov

24%organizations

(50%)

24%

24%

19%Highpriorityfor

privatesector(46%)

Highpriorityfornon-

govorganizations

15%(35%)

15%

13%

13%

8%

7%

6%

6%

6%

5%

16

1%

16%

EffectivenessofWBG’s

SupportinSectoralAreas

Therewasapositivetrendineffectivenessratingsinmostsectoralareas,withmanyofthemhavingincreasedsignificantlycomparedtoFY20.TheWBG’sworkinwatersupplyandsanitationinfrastructurereceivedthehighestratingsofeffectiveness(weightedmean=7.2).

HumanDevelopment

Health

Genderequity

EducationSocialinclusion

Socialprotection*

6.0

5.4

5.8

5.4

5.8

5.6

5.4

5.2

4.4

FY23

FY20

EnvironmentalSustainability

Climatechange*

Environment/Naturalresourcemanagement*

Disasterriskmitigation*

Agricultureandfoodsecurity*

6.8

5.5

6.7

5.6

6.2

5.3

6.7

5.5

12345678

WeightedMeanRatingofEffectiveness

FY23

FY20

910

Finance/Institutions/EconomicGrowth

Privatesectordevelopment*Jobcreation/employment*

Debtsustainability

Trade*

RegionalintegrationPublicsectorgovernance*

Macroeconomicstability

6.8

5.6

6.7

5.3

6.6

6.4

5.3

6.4

6.3

5.4

6.1

FY23

FY20

Infrastructure

Watersupplyandsanitationinfrastructure*

7.2

5.8

6.7

6.0

6.7

5.4

6.6

5.4

6.0

FY23

FY20

*Significantlydifferent

betweenyears

Energy/Extractives*

Urbandevelopment*

Transport*

Digitaldevelopment

8910

1234567

WeightedMeanRatingofEffectiveness

Q

HoweffectivedoyoubelievetheWBGisintermsoftheworkitdoesinthefollowingareasofdevelopmentinTürkiye?Scale:1Noteffectiveatall–10Veryeffective(If

youhaveNOexposureto/experienceinworkinginanyofthesectorslistedbelow,pleaserespond“Don’tknow”)

17

18

Q

WorldBankGroup’sWorkandEngagementonthe

GroundinTürkiye

“IncreasingtheawarenessofenvironmentalsustainabilityamongSMEscanhelpmaketheeconomicsystemmoresustainableatabroaderlevel.”(Bilateral/MultilateralAgencyRespondent)

Inyouropinion,whatisthemostimportantthingtheWorldBankGroupcoulddotohelpincreaseitseffectivenessinTürkiye?(N=78)

Q

57%

FinancialResourcesaretheBank’sGreatestValueinTürkiye

InFY23,financialresources(57%)wereconsideredtheWBG’sgreatestvalueinTürkiye,accordingtorespondents(34%inFY20).

Whilecapacitybuildingandtrainingwereselectedbyonlyaquarteroftherespondents,theydiscussedtheimportanceoftrainingandcapacitybuildinginqualitativecomments,inthecontextoftheBank’soperationaleffectivenessinTürkiye(pleaseseesomeexamplesbelow).

Inyouropinion,whatisthemostimportantthingtheWBG

coulddotohelpincreaseitseffectivenessinTürkiye?

“…Improvingtechnicalandinstitutionalcapacityshouldalsobeamongtheprioritytargetsduringtheprojectcycle.Narrowingthegapbetweenthepredictedresultsoftheprojectsonpaperandthefieldrealityshouldbeconsideredasapermanentgainalongwiththeprojectsandthenecessaryinfrastructurefortheteam,staff,andequipmentwithbothfieldexperience

(applicationexperience)andprojectmanagementability.”

(GovernmentInstitutionRespondent)

“Asthesetypesofprojectsaretypicallyundertakenbypublicinstitutions,itisimperativethatworkflowswithinthese

institutionsareredesignedtobeeffectiveandefficient.Thiswillrequireanincreaseinboththequantityandqualityofstaff

capacity…”(GovernmentInstitutionRespondent)

Providingfinancialresources

Capacitybuildingandtraining

Bringingtogetherdifferentstakeholder

groupstosupportTürkiye’s

developmentefforts

Providingadvisoryservicesand

analyticstosupportdesignor

implementationofpolicies

ProvidingsupportforglobalpublicgoodsinTürkiye

Producingresearchonglobaldevelopmentissues

Providingdataandstatistics

Mobilizingthird-partyfinancialresources

Other

WhenthinkingabouttheWBG’sroleinTürkiye,whichactivitydoyouVALUEthemost?(Choosenomorethan2)(PercentageofRespondents,N=149)

26%

22%

21%

21%

17%

16%

11%

1%

19

AccesstoWBGstaffandexperts*

Responsivenesstoneeds*

TowhatextentistheWBGaneffectivedevelopmentpartnerinTürkiye,intermsofeachofthefollowing?Scale:1Tonodegreeatall-10Toaverysignificantdegree^ComparedtothemeanofinstitutionalflexibilityandflexibilitytochangesinthecountrycontextaskedinFY20.*Significantlydifferentbetweenyears

TheWBGConsistentlySeenasaLong-TermPartner

InFY23,respondentsperceivedtheWBGasasignificantly

moreresponsive,accessible,andflexiblelong-term

Beingalong-termpartner

partnerthaninFY20.

.Whileperceptionsofresponsivenesshavesignificantlyimprovedamongthoserespondentswhocollaborate

withtheWBG,perceptionsofflexibilityhaveimprovedsignificantlybothamongthosewhocollaboratewiththeWBGandthosewhodonot.

.AswithotheraspectsofWBGworkinTürkiye,

respondentsfromnon-governmentorganizationsgavesomewhatlowerratingstoallfourquestionscomparedtootherstakeholdergroups.

Flexibilitywhencircumstanceschange*

Inyouropinion,whatisthemostimportantthingtheWBG

coulddotohelpincreaseitseffectivenessinTürkiye?

“[TheWBGshould]establishlong-termandpermanentrelationshipswithinstitutionsinTurkey.”

(PrivateSectorRespondent)

Q

7.7

7.2

7.0

6.2

6.7

5.4

6.7

5.6

FY23

FY20

12345678910

WeightedMeanRating

20

Privatesector

Civilsociety*

Academia/thinktanks/researchinstitutions

Parliament/legislativebranch

Media

Q

TheWBGisIncreasinglySeenasCollaborating

EffectivelywithStakeholders

Thenational/federalgovernment*

Regionaldevelopmentbanks

InFY23,respondentsperceivedtheWBGascollaborating

significantlymoreeffectivelywiththenationalgovernment,with

otherdonors/developmentpartners,andwithcivilsocietythan

inFY20.

Localgovernment

Otherdonorsanddevelopmentpartners*

.Ofnote,respondentsfrombilateral/multilateralagenciesgave

thelowestratingsforWBG’scollaborationwithother

developmentpartners(mean=5.9),whilerespondentsfromnon-

governmentorganizationsratedtheBank’scollaborationwith

civilsocietyatthesamelevelasinFY20(mean=5.5).

Inyouropinion,whatisthemostimportantthingtheWBG

coulddotohelpincreaseitseffectivenessinTürkiye?

“MorepresenceandengagementwithdonorsandUNorganizations.

ThisisarepeatedfeedbackthatI'veheardabouttheWBinthecountry.Thisisespeciallyimportantwiththeearthquaketransitiontorecovery,

aswemovefromthehumanitarianagenda.WBhasdoneagreatjob

coordinatingwithotherIFIs,butneedtomakesuretoinformdonorsandcoordinatewithhumanitarianactorsonthegroundaswell(andnotjustatthetechnicallevel).”

(Bilateral/MultilateralRespondent)

“Involvementandinclusionofcivilsocietyorganizationsinallprocesses.”

(CivilSocietyRespondent)

TowhatextentistheWBGaneffectivedevelopmentpartnerinTürkiye,intermsofcollaboratingwiththefollowinggroups?Scale:1Tonodegreeatall–10Toaverysignificantdegree*Significantlydifferentbetweenyears

7.2

6.5

7.1

7.0

7.0

6.2

6.3

5.8

6.2

5.6

6.0

5.6

5.0

FY23

FY20

12345678910

WeightedMeanRating

21

54%

46%—

Toppriorityfornon-gov

39%organizations(88%)

33%

32%

31%

31%

10%

7%

2%

Thenational/federalgovernment

Privatesector

Otherdonorsanddevelopmentpartners

Regionaldevelopmentbanks

Academia/thinktanks/researchinstitutions

Q

StakeholderswanttheBanktoCollaborateMore

withLocalGovernmentandCivilSociety

Respondentsinthisyear’ssurveyindicatedthattheWBGshouldcollaboratemorewithlocalgovernmentandcivilsociety,followedbythenationalgovernment.

Localgovernment

Highpriorityfornon-

govorganizations

(72%)

Civilsociety(e.g.,NGOs,CBOs)

Inyouropinion,whatisthemostimportantthingtheWBG

coulddotohelpincreaseitseffectivenessinTürkiye?

“ThenumberoflocalgovernmentsinvolvedinWorldBankprojectsneedstoexpandacrossthecountry.”

(GovernmentInstitutionRespondent)

“[TheWBGshould]cooperatewithnon-governmentalorganizationsinordertoensuremoreeffectiveuseof

resources.Itisnecessarytopayattentiontohowmuchofthe

resourcesallocatedtothecountryareuseddirectlyforthe

target..”(AcademiaRespondent)

Parliament/legislativebranch

Media

Other

22

WhichTHREEofthefollowinggroupsshouldtheWBGcollaboratewithmoreinTürkiye?(Choosenomorethan3)

(PercentageofRespondents,N=147)

23

Q

WorldBankGroup’sFinancialInstrumentsandKnowledge

Work

“Thematicreports,publicknowledgebase,clearerinformationonimplementedprojectsanddisseminationofgoodpracticeexamples.”(GovernmentInstitutionRespondent)

“Influencethepublicsectorreformandhelpstabilizetheeconomy.Theworksonsocialprotectionandinclusionofrefugeesinthisregardhaveprogressedbutmorecanbedone.WBGcanplayanadditionalleadershiproleontheconditionalityofloansforsocialinclusion.”(Bilateral/MultilateralRespondent)

Inyouropinion,whatisthemostimportantthingtheWorldBankGroupcoulddotohelpincreaseits