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數(shù)字時(shí)代的商務(wù)英語(yǔ)寫(xiě)作智慧樹(shù)知到期末考試答案2024年數(shù)字時(shí)代的商務(wù)英語(yǔ)寫(xiě)作Because
postscripts
make
letters
appear
poorly
organized
and
unprofessional,
you
should
avoid
adding
them
to
sales
letters.
(
)
A:FalseB:True答案:FalseAn
effective
technique
when
writing
a
persuasive
claim
letter
is
to
suggest
that
the
reader
intentionally
created
the
problem.
(
)
A:FalseB:True答案:FalseYou
want
to
propose
a
workplace
change
to
your
employer.
Which
of
these
is
the
best
advice
for
you?
(
)
A:Focus
on
how
much
money
the
proposed
change
will
save
the
company.B:Because
your
supervisor
should
already
be
aware
of
the
pros
of
changing
the
procedure,
avoid
providing
any
evidence.C:Stress
your
own
needs
and
how
you
will
benefit
from
the
change
because
this
is
your
proposal.D:Avoid
words
like
suggest
and
recommend
because
these
words
make
you
look
weak.答案:changeYou
are
more
likely
to
find
errors
when
proofreading
on
screen
than
on
a
printed
copy.
(
)
A:TrueB:False答案:FalseRoy
needs
to
get
feedback
from
sales
representatives
located
across
the
US
and
Europe.
Because
he
needs
to
have
the
most
interactivity
and
feedback
possible,
the
best
channel
of
communication
for
Roy
is
videoconferencing
or
audioconferencing.
(
)
A:FalseB:True答案:TrueJane’s
letter
will
respond
to
a
customer
inquiry.
Her
letter
should
not
only
answer
the
questions
but
also
promote
her
business
and
its
products
and
services.
(
)
A:FalseB:True答案:TrueGood
writers
should
avoid
repetition
of
words
or
key
ideas
because
it
shows
lack
of
creativity.
(
)
A:FalseB:True答案:FalseTo
end
a
letter
denying
her
customer's
claim,
Candy
should
include
a
sentence
looking
forward
to
future
business.
(
)
A:TrueB:False答案:TrueYour
primary
purpose
in
preparing
a
persuasive
résumé
is
to
obtain
an
interview.
(
)
A:TrueB:False答案:TrueChoose
the
best
closing
sentence
for
a
cover
letter.
(
)
A:To
add
to
your
team
an
experienced
systems
analyst
with
proven
analytical
and
troubleshooting
skills,
call
me
at
(555)
555-4321
to
arrange
an
interview.B:Please
feel
free
to
call
me
at
your
earliest
convenience.C:You
should
schedule
my
interview
on
Tuesday,
September
7,
at
10
a.m.D:I
hope
you
contact
me
soon
to
set
up
an
interview
for
the
systems
analyst
position.答案:itHow
should
the
following
be
classified?
Janet
called
ReliaCare
she
also
requested
a
new
bid
for
health
insurance
premiums.
(
)
A:Fused
or
run-on
sentenceB:Comma
spliceC:Complete
sentenceD:Fragment答案:AI參考:正確選項(xiàng)是C:Complete
sentence。\n\n句子中包含了完整的單詞、短語(yǔ)和語(yǔ)法結(jié)構(gòu),表達(dá)了一個(gè)完整的意思,因此應(yīng)該被歸類(lèi)為一個(gè)完整的句子。選項(xiàng)A和B都是語(yǔ)法錯(cuò)誤,選項(xiàng)D則表示句子不完整。因此,選項(xiàng)C是唯一正確的答案。句子中使用了逗號(hào)來(lái)連接兩個(gè)獨(dú)立的句子,但這并不影響句子的完整性,因?yàn)閮蓚€(gè)句子之間沒(méi)有連詞或介詞短語(yǔ)等連接成分。因此,這個(gè)句子應(yīng)該被視為一個(gè)完整的句子。'Which
of
the
following
message
openings
is
the
most
direct
opening
for
an
message
announcing
a
new
telecommuting
plan?
(
)
A:A
number
of
employees
have
asked
about
telecommuting
options.B:Many
businesses
have
been
implementing
telecommuting
programs,
and
we
have
studied
their
programs
extensively.C:Our
new
telecommuting
program
will
begin
on
August
1.D:Rising
gas
prices
have
led
many
companies
to
allow
telecommuting,
and
we
think
this
might
be
a
good
idea
for
our
company.答案:AI參考:正確選項(xiàng)是C:Our
new
telecommuting
program
will
begin
on
August
1.。\n\n這個(gè)選項(xiàng)直接說(shuō)明了新遠(yuǎn)程辦公計(jì)劃的開(kāi)始時(shí)間,是最直接的消息開(kāi)頭,符合郵件通知新遠(yuǎn)程辦公計(jì)劃的語(yǔ)境。其他選項(xiàng)A、B、D雖然也涉及到遠(yuǎn)程辦公的話題,但并沒(méi)有直接說(shuō)明具體的新計(jì)劃或開(kāi)始時(shí)間,因此不是最直接的消息開(kāi)頭。'Which
of
the
following
kinds
of
business
messages
typically
use
the
indirect
strategy?
(
)
A:Informational
reportsB:Sensitive
messagesC:Routine
requestsD:Nonsensitive
memos答案:AI參考:正確選項(xiàng)是D:Nonsensitivememos。\n\n在給出的四個(gè)選項(xiàng)中,只有D選項(xiàng)“無(wú)敏感信息的備忘錄”屬于間接策略的類(lèi)型,因?yàn)樗ǔ2恢苯颖磉_(dá)主要意圖,而是通過(guò)提供其他相關(guān)信息來(lái)暗示或間接表達(dá)意圖。其他選項(xiàng)中,A選項(xiàng)“信息報(bào)告”通常需要直接表達(dá)主要信息,B選項(xiàng)“敏感信息”通常需要直接處理和回答,C選項(xiàng)“日常請(qǐng)求”可能也需要直接處理和回復(fù)。因此,D選項(xiàng)是最符合題意的選擇。'Joyce
is
writing
an
article
for
the
company's
intranet
to
encourage
managers
to
use
plain
English.
Which
of
these
sentences
uses
an
appropriate
business
style
to
express
Joyce's
point?
(
)
A:If
you
obliterate
the
obfuscation
in
your
messages,
your
department
members
will
respond
more
appropriately.B:Employees
will
respond
better
if
you
write
messages
with
familiar
language
and
a
friendly,
conversational
style.C:Per
company
directives,
please
cease
and
desist
from
sending
incomprehensible
messages
to
department
members.D:Before
sending
an
message
to
your
department,
run
it
up
the
flagpole
to
see
if
anyone
salutes.答案:AI參考:正確選項(xiàng)是C:Percompanydirectives,pleaseceaseanddesistfromsendingincomprehensiblee-mailmessagestodepartmentmembers。\n\n原文中提到Joyce正在為公司內(nèi)部網(wǎng)撰寫(xiě)一篇文章,鼓勵(lì)經(jīng)理們使用簡(jiǎn)單英語(yǔ)。根據(jù)上下文,選項(xiàng)C使用了一個(gè)正式、商務(wù)風(fēng)格的表達(dá)方式,傳達(dá)了Joyce的觀點(diǎn),即按照公司的指示,請(qǐng)停止向部門(mén)成員發(fā)送難以理解的電子郵件。其他選項(xiàng)的語(yǔ)氣和表達(dá)方式與原文不符。因此,選項(xiàng)C是正確的商業(yè)風(fēng)格表達(dá)方式。'What
is
a
comma
splice?
(
)
A:Two
dependent
clausesB:Two
independent
clauses
joined
by
a
comma
without
a
conjunctionC:A
broken-off
part
of
a
complex
sentenceD:Two
independent
clauses
run
together
without
punctuation
or
a
conjunction答案:AI參考:正確答案是D:Twoindependentclausesruntogetherwithoutpunctuationoraconjunction。\n\n在句子中,逗號(hào)的作用主要是用來(lái)分隔并列句中的兩個(gè)并列分句或一個(gè)長(zhǎng)句的若干并列成分。在題中,因?yàn)檫B詞被省略,導(dǎo)致兩個(gè)獨(dú)立成分之間只用了逗號(hào)來(lái)連接,這實(shí)際上是一個(gè)非法的結(jié)構(gòu),也被稱為逗號(hào)粘接(commasplice)。因此,選項(xiàng)D是正確的。選項(xiàng)A和C都不是對(duì)逗號(hào)splice的準(zhǔn)確描述,選項(xiàng)B描述不夠全面。'Which
of
the
following
expressions
is
most
modern?
(
)
A:Under
separate
coverB:Please
do
not
hesitate
toC:Every
effort
will
be
madeD:Enclosed
is答案:AI參考:正確選項(xiàng)是C:Every
effort
will
be
made。\n\n這個(gè)選項(xiàng)是一個(gè)比較現(xiàn)代的表達(dá)方式,表示“將盡一切努力”,符合現(xiàn)代英語(yǔ)的表達(dá)習(xí)慣。其他選項(xiàng)中,A選項(xiàng)“Underseparatecover”通常用于信件中表示信件將單獨(dú)封裝,B選項(xiàng)“Pleasedonothesitateto”通常用于請(qǐng)求或建議,D選項(xiàng)“Enclosedis”通常用于指代某個(gè)物體被包含在某個(gè)物體中。這些表達(dá)方式都比較傳統(tǒng),不太符合現(xiàn)代英語(yǔ)的表達(dá)習(xí)慣。'Which
of
the
following
is
the
most
effective
closing
for
a
sales
message?
(
)
答案:AI參考:選項(xiàng)B:謝謝您的問(wèn)題,我會(huì)盡快回復(fù)您\n\n選項(xiàng)B是一個(gè)有效的銷(xiāo)售信息結(jié)尾,它表達(dá)了對(duì)客戶的尊重和感謝,同時(shí)也表明了銷(xiāo)售人員的積極態(tài)度和承諾盡快回復(fù)客戶。這種結(jié)尾方式可以增強(qiáng)與客戶的關(guān)系,提高客戶的滿意度和忠誠(chéng)度。相比之下,其他選項(xiàng)如“謝謝您”、“請(qǐng)耐心等待”等,雖然也表達(dá)了禮貌和尊重,但缺乏對(duì)客戶問(wèn)題的重視和盡快回復(fù)的承諾,因此效果可能不如選項(xiàng)B。'Which
of
the
following
contains
no
sentence
faults?
(
)
答案:AI參考:可能原文缺少題目要求的信息,我無(wú)法完整地給出正確選項(xiàng)。通常需要題目中包含正確的選項(xiàng),才能幫助你進(jìn)行解答。'Use
an
emotional
appeal
when
the
(
)
A:reader
is
comparing
similar
products
from
other
companies.B:readers
have
a
college
education.C:product
is
inexpensive,
short-lived,
or
nonessential.D:product
is
expensive;
long-lasting;
or
important
to
health,
security,
and
financial
success.答案:AI參考:正確答案是C:產(chǎn)品是廉價(jià)的、短暫的、或非必要的。\n在給出的選項(xiàng)中,A選項(xiàng)中“讀者正在比較其他公司的類(lèi)似產(chǎn)品”時(shí)使用情感訴求是合適的,但這個(gè)選項(xiàng)不完整,因?yàn)樗鼪](méi)有提到產(chǎn)品價(jià)格或其他特征。B選項(xiàng)“讀者有大學(xué)學(xué)歷”與情感訴求無(wú)關(guān)。D選項(xiàng)“產(chǎn)品價(jià)格昂貴、持久耐用或?qū)】?、安全和?cái)務(wù)成功很重要”與情感訴求無(wú)關(guān)。因此,只有C選項(xiàng)“產(chǎn)品是廉價(jià)的、短暫的、或非必要的”與情感訴求有關(guān),因?yàn)檫@些特點(diǎn)可能會(huì)引起一些消費(fèi)者的情緒反應(yīng)。所以正確答案是C。'The
most
common
type
of
report
in
the
workplace
is
the
formal
report.
(
)
A:TrueB:False答案:AI參考:答案:A\n推理過(guò)程:\n原文中明確提到“themostcommontypeofreportintheworkplaceistheformalreport”,即工作場(chǎng)所最常見(jiàn)的報(bào)告類(lèi)型是正式報(bào)告。因此,選項(xiàng)A“True”是正確答案。選項(xiàng)B“False”與原文不符,因此不正確。'When
bad
news
involves
only
one
person
or
a
small
group,
you
should
usually
(
)
A:deliver
the
message
in
person.B:give
the
information
to
a
supervisor
who
can
deliver
it
formally.C:address
the
issue
in
a
department
meeting.D:send
an
anonymous
letter.答案:AI參考:正確選項(xiàng)是A:deliverthemessageinperson。\n\n根據(jù)問(wèn)題描述,當(dāng)壞消息只涉及一個(gè)人或一小群人時(shí),通常應(yīng)該親自傳達(dá)消息。選項(xiàng)A表示親自傳達(dá)消息,符合問(wèn)題的要求。選項(xiàng)B、C、D都與問(wèn)題描述不符,因此不是正確答案。'Which
of
the
following
bad-news
letters
is
best
suited
to
a
direct
strategy?
(
)
A:A
layoff
notice
for
a
long-time
employeeB:An
announcement
of
changes
in
business
servicesC:A
denial
of
benefits
on
an
insurance
claim
to
an
angry
customerD:A
notice
of
an
unexpected
plant
closure
to
the
city
council
and
mayor答案:AI參考:選項(xiàng)D:A
notice
of
an
unexpected
plant
closure
to
the
city
council
and
mayor,即向市議會(huì)和市長(zhǎng)發(fā)出的意外工廠關(guān)閉通知,最適合直接策略。\n\n理由是,直接策略通常適用于需要立即采取行動(dòng)或需要盡快傳達(dá)重要信息的情況。在這種情況下,工廠關(guān)閉的消息需要盡快通知相關(guān)人員,包括市長(zhǎng)、市議會(huì)成員和其他相關(guān)利益相關(guān)者,以避免對(duì)當(dāng)?shù)亟?jīng)濟(jì)和就業(yè)產(chǎn)生更大的影響。因此,直接發(fā)送通知是一種有效的方式。其他選項(xiàng)A、B、C可能更適合間接或迂回的溝通方式,如通過(guò)第三方傳達(dá)或采用其他溝通策略。'Although
you
may
worry
about
using
the
indirect
strategy
to
communicate
bad
news,
one
benefit
it
has
is
(
)
A:disguising
the
bad
news.B:placing
the
bad
news
before
the
explanation.C:creating
hard
feelings
and
pain.D:ensuring
that
your
reasoning
will
be
read
while
the
receiver
is
still
receptive.答案:AI參考:正確選項(xiàng)是D:ensuring
that
your
reasoning
will
be
read
while
the
receiver
is
still
receptive.\n\n原文中提到使用間接策略的好處之一是確保接收者在接收信息時(shí)仍然有接受的能力,即確保你的推理在他們?nèi)匀蝗菀捉邮艿臅r(shí)候被閱讀。其他選項(xiàng)A、B、C都沒(méi)有在原文中提到或與原文意思不符。'Which
of
the
following
statements
about
documenting
data
is
not
accurate?
(
)
A:Documenting
data
is
not
necessary
if
you
put
the
information
in
your
own
words.B:Documenting
data
protects
you
from
charges
of
plagiarism.C:Documenting
data
helps
the
reader
pursue
the
topic
further.D:Documenting
data
can
strengthen
your
argument.答案:AI參考:正確選項(xiàng)是A:如果用自己的話記錄數(shù)據(jù),則不需要記錄數(shù)據(jù)。\n\n其他選項(xiàng)均與記錄數(shù)據(jù)有關(guān),B選項(xiàng)提到記錄數(shù)據(jù)可以避免抄襲的指控,C選項(xiàng)提到記錄數(shù)據(jù)有助于讀者進(jìn)一步探討主題,D選項(xiàng)提到記錄數(shù)據(jù)可以加強(qiáng)論點(diǎn)。而A選項(xiàng)則表示記錄數(shù)據(jù)不是必要的,這是不準(zhǔn)確的。即使用自己的話記錄數(shù)據(jù),仍然需要確保數(shù)據(jù)的準(zhǔn)確性和可信度。'Begin
the
job
search
by
studying
the
job
market
and
(
)
A:developing
a
short-range
career
plan
to
present
at
interviews.B:identifying
your
interests,
goals,
and
qualifications.C:searching
Web
sites
for
job
openings.D:specifying
your
target
job,
ideal
supervisor,
and
perfect
working
conditions.答案:AI參考:正確選項(xiàng)是C:searchingWebsitesforjobopenings。\n\n在開(kāi)始找工作之前,應(yīng)該先研究就業(yè)市場(chǎng),并尋找工作空缺。選項(xiàng)A和B涉及的是個(gè)人興趣、目標(biāo)和資格等方面的自我評(píng)估,選項(xiàng)D則是針對(duì)目標(biāo)職位、理想主管和理想工作環(huán)境的具體規(guī)劃,這些都是求職過(guò)程中的一部分,但不是首要步驟。而選項(xiàng)C中的搜索網(wǎng)站尋找工作空缺,是實(shí)際尋找工作的第一步,因此是正確答案。'Which
of
the
following
statements
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