商務(wù)與管理溝通（全英）智慧樹知到期末考試答案章節(jié)答案2024年浙江外國語學(xué)院

商務(wù)與管理溝通（全英）智慧樹知到期末考試答案+章節(jié)答案2024年浙江外國語學(xué)院Collaborativewritingcanbedonebytwopeopleorbyamuchlargergroup。（）

答案:對(duì)Givingyouraudienceanalternativeisagoodideabecauseitofferstheaudienceanotherwaytogetwhattheywant。（）

答案:對(duì)Designisnotpartofthewritingprocesses。（）

答案:錯(cuò)Youcanincludethefollowingkindsofitemsunder“Activities”partinyourresume:Volunteerwork;Membershipinstudentorganizations;Membershipinprofessionalassociations。（）

答案:對(duì)Collaborativewritingissometimespromptedbecausestakesforthetaskaresohighthatorganizationwantsthebesteffortsofasmanypeopleaspossible。（）

答案:對(duì)Allinformativeandpositivemessagesneedaudiencebenefits。（）

答案:錯(cuò)Seriffontsareoftenusedforheadingsinsteadofparagraphs。（）

答案:錯(cuò)Usepasttenseverbsforjobsyouheldinthepast,andpresentverbsforjobsyoustillhaveinaresume。（）

答案:對(duì)Positiveemphasismeansfocusingonthepositiveratherthanthenegativeaspectsofasituation。（）

答案:對(duì)Poorcommunicationchoicescanleadtolegalproblemssometimes。（）

答案:對(duì)Goingglobalisimportantnowadaysformanyreasons。（）

答案:對(duì)Achronologicalresumeandaskillsresumedifferinwhatinformationisincludedandhowthatinformationisorganized。（）

答案:對(duì)Picturesbelongtoformsofverbalcommunication。（）

答案:錯(cuò)Thelayoutanddesignofyourresumeisvitalbecauseonaveragetheemployeronlyspendsseveralsecondsoneachresume。（）

答案:對(duì)Incapitals,letterslosethedescendersandascenders,andreadingwouldbemadeharder。（）

答案:對(duì)Writingisoneofthemostbasicactivitiesinvolvedinthebusinesscomposingprocess。（）

答案:對(duì)Evenasimpleinformativeorgoodnewsmessageusuallyhasseveralpurposes。（）

答案:對(duì)Wecanuseheadings,tracking,andleadingtocreatewhitespace。（）

答案:對(duì)Businesscommunicationsarenotaffectedbytheenvironmentsinwhichtheyarecreatedandinterpreted。（）

答案:錯(cuò)Teamworkcomesintoplaywhenajobistoobigorthetimeistooshortforonepersontodothework。（）

答案:對(duì)Ageandhealthconditionareessentialpartsinaresume。（）

答案:錯(cuò)Whenyoupredictthattheaudiencemayseeyourmessageasunimportant,you‘dbettermaketheactionaseasyaspossible。（）

答案:對(duì)Ingroupinterviews,multiplecandidatesareinterviewedatatime。（）

答案:對(duì)Useachronologicalresumewhenyoureducationandexperiencearenotusualroutetotheappliedjob。（）

答案:錯(cuò)”But”and“however”indicateashift,so,afterapositivestatement,theyarepositive。（）

答案:錯(cuò)Clowning,thatmeansmakingunproductivejokesanddivertingtheteamfromthetask，isapositiveroleinteamworking。（）

答案:錯(cuò)Situationalinterviewsaskapplicantstodescribeactualpastbehaviorstopredicttheirfutureperformance。（）

答案:錯(cuò)“Entry-level”jobsdonotrequirecommunicatingskills。（）

答案:錯(cuò)Lettersbelongtoformsofverbalcommunication。（）

答案:對(duì)Inwritingyourjobletter,usealotofbusinesseseandstuffywordsisagoodidea。（）

答案:錯(cuò)Thepurposeofajobapplicationletteristogetaninterview。（）

答案:對(duì)Nowadaysethicsconcernshavebecomeamajorpartofthebusinessenvironment。（）

答案:對(duì)Traditionalbehavioralinterviewsputapplicantsinsituationssimilartothoseyouwillfaceonthejob。（）

答案:錯(cuò)Inaninformativeandpositivemessage，thesubjectlineneedstobespecificenoughtodifferentiateitsmessagefromothersonthesamesubject,butbroadenoughtocovereverythinginthemessage。（）

答案:對(duì)Mostdocumentsusejustonefontornomorethantwofonts,becausetoomanytypefacesisconfusingandlooksmessyandclustered。（）

答案:對(duì)Ifwewanttointroduceanexample,whichofthefollowingtransitionword/phrasecouldbeused?（）。

答案:namelyAword'semotionalassociationorcoloringiscalled（）。

答案:connotationSpecialistsusetheterm(___)todenoteourconversationalpatternsandthemeaningwegivetothem（）。

答案:conversationalstyleWhichofthefollowingdoesn'tbelongtothetechniquesofyou-attitude（）。

答案:TalkaboutfeelingsIfasentencehastwomainclausesjoinedwithaconjunction,wesayitisa（）。

答案:compoundsentenceSignalssuchasnods,smiles,frownswhichhelpcarrythemessagethatyouarelisteningiscalled（）。

答案:acknowledgementresponsesWhichofthefollowingstatementisNOTtrue（）。

答案:CommonbusinesspracticesareuniversalamongculturesWhichofthefollowingstatementusesthehighestpoliteness（）。

答案:WouldyoubeabletoturninyourreportbyMonday?Advantagesthattheaudiencesgetsbyusingyourservices,buyingyourproducts,followingyourpolicies,oradoptingyourideasarecalled（）。

答案:audiencebenefitsInthebusinessworld,twosetsofnonverbalsignalsareparticularlyimportant:spatialcues,and(___)（）。

答案:bodylanguageThekindofinterviewswhichaskapplicantstodescribeactualpastbehaviorsratherthanfutureplansiscalled（）。

答案:behavioralinterviewsWhichofthefollowingsegmentofaninterviewisthepartwhereyouwillprobablyhighlightyourqualifications?（）。

答案:thebodyWhichofthefollowingisaquestionthatyoushouldNOTaskinaninterview?（）。

答案:thesalaryandbenefitsyouwillgetThekindofinterviewswhichputapplicantsinsituationssimilartothoseyouwillfaceonthejobiscalled（）。

答案:situationalinterviewsWhichofthefollowingisanappropriateinterviewbehavior?（）。

答案:PracticeactivelisteningWhenwillyouprobablyneedtowriteajobletter?（）。

答案:Whenyouwanttoworkforacompanythatisn'thiringWhichofthefollowingisNOTtrueaboutcreatingaprofessionalimageinyourapplicationletter?（）。

答案:LessthanthreeparagraphsisenoughinyourwritingTherearetwodifferenthiringsituationsthatcallfortwodifferentkindsofapplicationletters:solicitedletterand（）。

答案:prospectingletterWhatshouldyoudointhefirstparagraphofaprospectingletter?（）。

答案:catchthereader'sinterestWhichofthefollowingstatementisNOTtrueaboutachronologicalresume（）。

答案:ItisnotthetraditionalresumeformatWhichofthefollowingcategoryisessentialinaresume?（）。

答案:NameandContactInformationAresumeisapersuasivesummaryofyour()forajobemployment（）。

答案:qualificationsWhichofthefollowingshouldnotbeincludedinanEducationsection（）。

答案:Informationaboutyourhighschoolfactswhichismorethan10yearsfromnowWhichofthefollowingstatementisNOTtrueaboutthewritingstyleofaresume（）。

答案:Usewell-writtencompletesentencesandparagraphsnormallyA()canavoidtheme-against-youofsomepersuasivesituationsandsuggestthatbothyouandyouraudiencehaveamutualinterestinsolvingtheproblemyouface（）。

答案:commongroundWhenyouareorganizingapersuasivemessage，you'dbetterto（）。

答案:useaneutralsubjectlineTheprimarypurposeofapersuasivemessageisto（）。

答案:tohaveaudienceactorchangebeliefsAsforthetoneinpersuasivemessages,youmaywanttotonedownyourrequestbyusing()andexplicitdisclaimersthatshowyouaren'ttakingayesforgranted（）。

答案:subjunctiveverbsEmotionalappealhelpsmakepeoplecare.Storiesand()aretwoeffectivewaysofbuildingemotionalappeal（）。

答案:psychologicaldescriptionManynegativemessagesputthe()inthesubjectline（）。

答案:topicWhichofthefollowingisnotaprimarypurposeofanegativemessage（）。

答案:TogiveinformationorgoodnewstothereceiverInanegativemessage,youneedtoapologizewhen（）。

答案:youareatfaultAneutralorpositivestatementthatallowsyoutodelaythenegativeiscalled（）。

答案:bufferWhichofthefollowingbelongtonegativemessages?（）。

答案:refusalsAgoodwillendingofainformative/positivemessageshouldfocuson（）。

答案:thebusinessrelationshipyousharewithyourreaderThesubjectlineofainformative/positivemessageshouldbebothspecificand（）。

答案:conciseWhenweneedtoconveyinformationtowhichthereceiver’sbasicreactionwillbeneutral,themessageisa（）。

答案:informativemessageWhenweconveyinformationtowhichthereceiver’sreactionwillbepositive,themessageisa（）。

答案:positivemessageTheprimarypurposeforasimpleinformativeorgoodnewsmessageis（）。

答案:tohavethereceiverviewtheinformationpositivelyWhatarethecorrectstepsofteamwriting?（）。

答案:planning-composing-revising-editingandproofreadingWhichofthefollowingisnotapossiblereasonforcollaborativewriting（）。

答案:OnepersonhasalltheknowledgerequiredtodothewritingWhichofthefollowingisNOTanegativeroleinateam?（）。

答案:ListeningactivelyToreduceconflictsinateam,whichofthefollowingisNOTapplicable？（）。

答案:AvoidexpressingdisagreementwithanyoneelseWhichofthefollowingisNOTapositiveroleinateam?（）。

答案:OverspeakingCulturesthatfocusonrelationshipsinsteadofclocktimearecalled（）。

答案:polychronicculturesBodylanguages（）。

答案:differfromculturetocultureThedistancepeoplewantbetweenthemselvesandotherpeopleinordinaryiscalled（）。

答案:personalspaceWhichofthefollowingisNOTaroleofnon-verbalbehaviorplayincross-culturalcommunication?（）。

答案:helpingustoshareourmeaningsbywordsIfmostinformationinacultureisinferredfromthesocialrelationshipsofthepeopleandthecontextofamessage,itiscalleda（）。

答案:high-contextcultureThereasonforlimitingtheuseofwordssetinallcapitallettersisthat（）。

答案:ithidestheshapesofthewordsAmongthefourquadrantsofapage,whichisthesecondmostimportant（）。

答案:bottomrightquadrantTheemptyspaceonthepagewhichmakesmaterialeasiertoreadiscalled（）。

答案:whitespaceMarginsjustifiedonlyontheleftiscalled（）。

答案:raggedrightmarginsTheidealtypesizeforlettersandreportsare（）。

答案:twelve-pointThesentencestructurethatputswords,phrases,orclausesinthesamegrammaticalandlogicalformiscalled（）。

答案:parallelstructureIfwewanttoshowthatthecontrastismoreimportantthanthepreviousidea,whichofthefollowingtransitionword/phrasecouldbeused?（）。

答案:neverthelessAword'sliteralordictionarymeaningiscalled（）。

答案:denotationIfthegrammaticalsubjectofasentencedoestheactiontheverbdescribes,wesaythisverbisin（）。

答案:activevoiceIfasentencehasonemainclauseandonesubordinateclause,wesayitisa（）。

答案:complexsentenceWhenyouareleaningforwardwithuncrossedarmsandlegs,youareadopting（）。

答案:openbodypositionsCommunicationthatdoesn'tusewordsiscalled（）。

答案:nonverbalcommunicationWithinthesamecorporateenvironment,somepeoplearemorelikelytobesuccessfulthanothers,andonemajorreasonforthevariationisinterpersonalcommunicationskillssuchas(___),conversation,nonverbalcommunication,andnetworking（）。

答案:listeningThewayreceiversactivelydemonstratethatthey'veunderstoodaspeakerbyfeedingbackTheliteralmeaning,theemotionalcontent,orbothiscalled（）。

答案:activelisteningMisconductssuchasabusivebehavior,lyingtoemployees,conflictsofinterestareknownas（）。

答案:unethicalbehaviorWhenyouknowyourreader'snameandgender,usewhichcourtesytitleforwomen（）。

答案:Ms.(___)istheimpliedattitudeofthecommunicatortowardstheaudience（）。

答案:Tone(___),positiveemphasis,andbia