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Lesson2DealingwithConflict

Unit11

Conflict

andCompromiseBytheendofthisperiod,youwillbeableto:1.listenandtalkaboutconflictsandwaysofdealingwiththem;2.listenforunderstandinganddetail;3.practicegivingsuggestions;4.talkaboutapersonalconflict.Discusswithyourpartnersaboutwhatweshouldorshouldnotdotodealwithaconflict.◆tonegotiatewiththeotherperson◆toaskforhelpfromothers◆toexplainclearlywhatyouwant◆torepeatwhatyousaidinadifferentway◆toputforwardsolutions◆toapologizeforyourpart...

shouldshouldnot

◆torespondtoangerwithmoreanger◆todonothingbuttoleratesilently◆tosolveallproblemsbyyourself◆togiveintounfairtreatment◆totrytoescape...Lead-inListenforunderstanding.1.Whereisthedialoguetakingplace?_________________________________________________________2.What’sthedialogueabout?_________________________________________________________Predictthecontentofthedialogueaccordingtotheinstructionsandthetable.Thedialogueisabouthowtodealwithconflict.Inaradioprogramme.Pre-listeningTask1:Listentothedialogueandthenchoosethebestanswer.1.Whichisnotthemostcommonconflicttheinterviewmentions?A.Neighborscomplainaboutextremelyloudmusicatlatenight.B.Parentsareangrywiththeirchildrenforspendingtoomuchtimeonline.C.Childrencomplainabouttoomuchhomeworkatnight.2.WhatistheworstwayofdealingwithconflictaccordingtoDr.Maguire?A.Respondingtoangerwithmoreanger.B.Sayingnothingandignoringthesituation.C.Turningtosomebodyoutsidethesituationforhelp.3.HowmanycommonwaysdoesDr.Maguirementiontosolveconflictinourdailylife?A.One. B.Two. C.Three.√√√While-listeningTask2:

Listentothedialogueagainandlistthethreecommonwaystodealwithconflicts.Thefirstwayis_______________________________.Thesecondwayis____________.Thethirdwayis____________________________________________.torespondtoangerwithmoreangerdoingnothingsituationtoaskforhelpfromsomebodyoutsidetheWhatdoesitmeanWhyisn’tithelpfulThefirstwayThismeansyou____morenegativelyand______toasituationof________.Thesituationcan________________orevenleadto______________.ThesecondwayThepersonsaysnothingandtriesto________thesituation.Thisdoesnot_________.Thepersonwhowithdrawsfeels__________.Holdingyourfeelingsinsidecanbe_________.ThethirdwayYou_________somebodyoutsidethesituation,andthey_____________.However,peopleoutsidethesituation_______Theyareusuallynotin______tomaketherightjudgment.Task3:

Listenandfillinthetable.WhatdoesitmeanWhyisn’tithelpfulThefirstwayThismeansyou_____morenegativelyand________toasituationof_______.Thesituationcan_________orevenleadto________.reactviolentlyconflictgetworseviolenceItisoneof_____________________ofreactingtoconflict.themostcommonwaysCheckyouranswers.WhatdoesitmeanWhyisn’tithelpfulThesecondwayThepersonsaysnothingandtriesto_______________thesituation.Thisdoesnot________________.Thepersonwhowithdrawsfeels____________________.Holdingyourfeelingsinsidecanbe______________.escapeorignoresolveanyproblemmoreandmoreangryThiswaydoesn’t_________.workwellveryunhealthyCheckyouranswers.Withoutdoubt,thebestthingtodoistotryto_____________theotherperson.WhatdoesitmeanWhyisn’tithelpfulThethirdwayYou________somebodyoutsidethesituation,andthey______________________.However,peopleoutsidethesituation___________________________Theyareusuallynotin___________tomaketherightjudgment.callondecidewhatshouldmaynotknowthewholestorythepositionnegotiatewithhappenCheckyouranswers.Focusonfunction:GivingsuggestionsWhat’sthedialogueabout?__________________________________________________________________________________Predictthecontentofthedialogueaccordingtotheinstructionsandthetable.Thedialogueisaboutsomesuggestionsonwhatweshoulddotodealwithconflict.Pre-listeningTask1:ListentoDr.Maguiretalkingaboutwhatweshoulddotodealwithconflictandthenchoosethebestanswers.1.WhatdidDr.Maguiretalkaboutintheformerpartoftheinterview?A.Howtodealwithconflictcorrectly.B.Whatweshouldnotdowhendealingwithconflict.C.Whatweshoulddowhendealingwithconflict.2.Whatshouldn’twedotonegotiate?A.Actasifweareabsolutelyright.B.Notbeangrywiththeotherperson.C.Explainclearlywhatyouwant.3.WhatisnotadvisablewhenresolvingconflictaccordingtoDr.Maguire?A.Payingattentiontoyourbodylanguage.B.Tryingtostayascloseaspossible.C.Speakingclearlyandfirmly.√√√While-listeningTask2:ListenagainandcompletethesuggestionsofDr.Maguireaboutwhatshouldwedotodealwithconflict.First,youshouldn’t______________________________________________.Next,youshould______________________________.Then,_____________________.It’sveryimportanttomakesurethateverybodyagrees.Youshould__________________________________________.Also,______________________________.actasifyouare100%rightandtheyaretrytoexplainclearlywhatyouwantyouputforwardsolutionsspeakclearlyandfirmly,butyoushouldnevershoutbecarefulofyourbodylanguage100%wrongTask3:Listenagainandfillintheblankswithexpressionsusedbythespeaker.You___________actasifyou’re100%rightandtheyare100%wrong.You_______trytoexplainclearlywhatyouwant.You__________respondinthesameway._______________istorepeatwhatyousaidinadifferentway.You_____

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