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CommunicatingAcrossCultures
AGuideforTeachersHowtoincludeculturelearninginEnglishlanguageclassesLinellDavisJanuary2005第一頁,編輯于星期五:十四點分。Whatdowemeanbyculture?ChinesespeakersoftenmeancharacteristicsofChinesepeopleascomparedtocharacteristicsofpeoplefromothernationsKnowledgeaboutcultureisoftenexpressedasgeneralizationsTheEnglishareconservativeAmericansareindividualisticTheFrenchareromanticNationalculturePersonaltraitsofpeoplefromthatnation第二頁,編輯于星期五:十四點分。MoremeaningsofcultureWayoflifeofanygroupRegionalculture-north/south,rural/urbanReligiousculture-Christian,Buddhist,MoslemEthnicculture-Han,Hui,Tibetan,XinjiangGenderculture-male/femaleEconomicclassculture-farmer/intellectual/businessGenerationalculture-youth/middleage/elderlyOrganizationalculture–schools,education第三頁,編輯于星期五:十四點分?!癢ayofLife〞definitionofcultureAssumesthatpeoplewithsimilarlifeexperiencesshareVALUES.Theyseetheworldinsimilarways.MembersofimportantgroupsshareMEANINGS.Theycanunderstandoneanothermoreeasilythantheycanunderstandpeoplefromothergroups.Groupmembershipisoftenmoreimportantthannationalculture.第四頁,編輯于星期五:十四點分。WhatdoIknowabouttheNBA?NothingatallIamfemaleandIamoldTheNBAisAmericanandIamanAmericanItisanexperiencesharedbymalemembersoftheinternationalyouthcultureIamnotamemberofthatcultureSo,don’tassumethatnationalcultureistheonlyorbestlevelofanalysis第五頁,編輯于星期五:十四點分。WhatdoIknowaboutteaching?Alot;itismylove,mycraft,mylifeIsharemanyexperienceswithotherteachersItdoesn’tmatterwhethertheyareAmericansorChineseWecancommunicateaboutteaching,learning,schools,students,etc.WeshareanacademicoreducationalcultureDifferencesinnationalculturearenotnecessarilysignificantbarrierstocommunication第六頁,編輯于星期五:十四點分。DoIknowhowtousechopsticks?Ofcourse,Ido.Whydopeoplekeepaskingmethatquestion?BecauseChineseusechopsticksandAmericansuseknivesandforks,andIamanAmericanTheyassumethatIamdifferentfromthemineverywaybecauseIamawaiguorenLookforsimilarities,notjustdifferencesWhenyoumeetsomeoneforthefirsttime,youlookforwhatyouhaveincommonwiththatperson.第七頁,編輯于星期五:十四點分。HowdoAmericanscelebrateChristmas?
Inmanydifferentways,somenotatallEthniccultures–Italian/Swedish/German/HispanicReligiouscultures–Christian/Jewish/secularRegionalcultures–south/north,eastcoast/westcoastPeopleoftenaskmequestionsaboutAmericansTheyassumeallAmericansarealikeTheywantmetogivethemageneralizationGeneralizationsaboutnationalculturescausemanymisunderstandingsincommunication第八頁,編輯于星期五:十四點分。DoallAmericanssleeplate?AChinesefriendinvitedmetogotoaparktodomorningexercisesBUT–allalongthewayshecomplainedaboutthetraffic.Iasked–Whydoyoudoitifitissounpleasant?Heranswer–YouareanAmerican,soIdidn’tthinkyouwouldwanttogoasearlyasIusuallygo.Iamanearly-riser.Nationalcultureisnotagoodpredictorofmostpersonalhabits.第九頁,編輯于星期五:十四點分。AreAmericansmoreindividualisticthanChinese?Theconventionalopinionisyes,theyare.Thereissometruthtoit,butitisanoversimplification.ThisideaaloneisnotausefulguidetopredictingthepreferencesorbehaviorofAmericans.ChineseeducationalcultureismuchmoreindividualisticthanAmericaneducationalculture.Americanteacherscollaboratemore.Studentsdomoregroupwork.第十頁,編輯于星期五:十四點分。Ifyouuse‘Americanindividualism’topredictwhatAmericansprefer,youwillmakemanymistakesIninternationalcompetitionAmericansexcelatteamsportswhileChineseexcelatindividualsports.Americansareconstantlyforminggroupsandjoininggroupstomeetavarietyofpersonalandprofessionalgoals.Typically,AmericansparticipateingroupsverydifferentlyfromthewayChinesepeopledo.第十一頁,編輯于星期五:十四點分。PayattentiontoprocessesratherthantraitsHowdopeoplecarryonafriendship?Howdotheyteach;howdotheylearn?Howdotheyshowrespect?Howdotheyexpressdisagreement?Howdotheyapologize?Howdotheyhandlerelationshipswithpeopleofhigherorlowerstatusthanthemselves?Howdotheyparticipateinworkgroups?第十二頁,編輯于星期五:十四點分。ICC-InterculturalcommunicationcompetenceKnowledgeofsocialgroupsinyourowncountryandothercountriesAttitudeofopennessaboutotherculturesandpeopleAbilitytogainnewknowledgeandtoactonthatknowledgeKnowledgeofprocessesandabilitytousethatknowledgeHowtocommunicate–notjusthowtospeakthetargetlanguageMeeting,greeting,startingaconversationExpressingagreementanddisagreementAskingforinformationWorkingwithothers第十三頁,編輯于星期五:十四點分。Then,howdoweteachculture?
Threeapproachesareused:Big“C〞CultureImportantpeople,works,eventsMarkTwain,BillGates,“Ihaveadream〞speech,WarofIndependence,CivilWarLittle“c〞cultureDailylife,holidays,customsCulturalawarenessCulture-generalratherthanculture-specific第十四頁,編輯于星期五:十四點分。TrythesetwoapproachesCulturalawarenessTheclassroomasaculturalsceneStretching,expanding,destabilizingtheculturallyprescribedwaysofteachingandlearning“Whenabutterflyflapsitswingsinthenorth,itproducesatyphooninthesouth.〞Itmeans–doingsmallthingscanhavebigeffects第十五頁,編輯于星期五:十四點分。CulturalawarenessSensitivitytoPeopleSituationsSimilaritiesanddifferencesExpandingtheconceptofculturebeyondtheideaofnationalcultureWorkingonproblemsofgeneralizationandprejudiceBuildingonwhatstudentsalreadyknowabouthowtocommunicate第十六頁,編輯于星期五:十四點分。EnglishisagloballanguagePeopleinmanycountrieslearnEnglish.Don’tlimitculturelearningtothestudyofcountrieswhereEnglishisanativelanguage.Englishcanbeusedtolearnaboutmanydifferentculturesandaboutcultureingeneral.ItislikelythatinthefutureyourstudentswillbecommunicatingwithspeakersofEnglishasasecondorforeignlanguage.Theyareparticipantsintheemergingglobalculture.Soareyou!第十七頁,編輯于星期五:十四點分。CulturelearningbeginswithawarenessofthehomecultureHowdidyou/yourfamilycometoShenzhen?Howdoesyourfamilyentertainguests?Whatwaslifelikeforyourgrandparentswhentheywereyourage?Tellaboutanexperienceinwhichsomeonejudgedyoubasedonasinglecharacteristic.Tellaboutanexperienceinwhichyoucommunicatedwithsomeonedifferentfromyou.第十八頁,編輯于星期五:十四點分。YourclassisfullofculturaldiversityAmicrocosmofourglobalvillageThroughtheseactivitiesyouteachhowtodealwithdifferencesRespectdifferences,appreciatethemandlearnfromthemLookforsimilaritiesasabasisforbuildingrelationshipsNoticethattheselearningactivitiesareinductiveandstudent-centered.Usingthemyouaredoingculture,notjustlearningaboutaspecificcultureYouaremodelingsocialpracticesfromtheglobalculture.第十九頁,編輯于星期五:十四點分。BringnewexperiencesintotheclassroomLookattheorganizationalcultureoftheschoolandtheclassroom.Takestepstostretchthatculturealittletomoveitclosertothewaysofthetargetculture.Thisisthebestwaytoteachculture.Itisthewayforyouandyourstudentstogaininterculturalcompetence.第二十頁,編輯于星期五:十四點分。SimilaritiesinclassroomculturesStudentsstudysimilarsubjectsTheyusuallyliveathomeandattendschoolfivedaysaweekTheyhavehomework;theytakeexamsTheyaresensitivetotheapproval/disapprovaloftheirteachersandclassmatesFromtheclassroomculturetheyarelearninghowtoparticipateinthelargerculture第二十一頁,編輯于星期五:十四點分。DifferencesinclassroomculturesAmericanChineseStudent-centeredTeacher-centeredKnowledgeissometimesdiscoveredbystudentsInductiveKnowledgeisgivenbytheteacherDeductiveMorethanoneanswerisacceptable;uncertaintystimulatesdiscoveryStudentspreferdefiniteanswers;uncomfortablewithambiguity,uncertaintyLearningthroughproblem-solving–thinking,actingLearningthroughreading-visualizing第二十二頁,編輯于星期五:十四點分。RelationshipsbasedonhierarchyTheteacherisatthetopofthehierarchy,theleaderoftheclassRelationshipsbetweenteacherandstudentssomewhatdistantbecausestudentsowerespectandobedienceRelationshipsarereciprocalorcomplementaryThepatternisoneofmutualdependenceRespect,serviceandobedienceDirection,careandprotection第二十三頁,編輯于星期五:十四點分。CommunicationflowTheclassroomleader,theteacher,belongstootherhierarchies.Teacherowesrespect,serviceandobediencetothoseaboveCommunicationflowsfromthetopdownTeacherscommunicatewithonestudentatatimeorwiththegroupasawholeStudentscancommunicatefreelywitheachotherunlesstheyarecompetingfortheapprovaloftheleader.第二十四頁,編輯于星期五:十四點分。Teacher-StudentInteractionTeachersarelikelytogiveverypreciseinstructionsThestudent’sjobistoproducethecorrectanswerThisprocessisendlesslyrepeatedandelaboratedItproducestheexaminationsystemWhatamIsupposedtodo?IhopeIdon’tmakeamistakeIbettertellthemexactlywhattodoIdon’twantanymistakes第二十五頁,編輯于星期五:十四點分。BringthenewclosetothefamiliarDevelopyourinterculturalcompetencebystretchingthesystemalittle.Introduceactivitiesinwhichstudentslearninductively–culturalawarenessactivities.Encouragestudentinquiry.Encouragethemtoaskquestionsthatdonothavedefiniteorfixedanswers.第二十六頁,編輯于星期五:十四點分。WesternstylegroupsShortterm–timelimitedgrouplearningprojectsBelongtomanygroups–classesandavarietyofextra-curriculargroupssuchassportsteamsandmusicgroupsLessemotionallyinvolvedineachgroupPreferequalrelationships–teacherisnotassociallydistant,notaselevatedinstatusTheteacherismorelikethecoachofateam第二十七頁,編輯于星期五:十四點分。RecreationgroupsGroupidentityandpersonalidentityareseparateIntheWestgroupshavelessinfluenceovertheindividual’sbehaviorThepersonformsandbreakstieseasilyThepersonlooksforgroupsthatareusefulinachievingpersonalgoalsProfessional
groupsCommunitygroupsWork
groupsperson第二十八頁,編輯于星期五:十四點分。GroupleadershipisdispersedVariousmemberstakeleadershiprolesLeaderswintheirrolesbyconvincingmembersoftheireffectivenessMembersexpecttocontributeindifferentwaystothegroupTheirrewardswillbedifferenttoo.FormalleaderProcessleaderResourceleaderTaskleaderEmotionalleader第二十九頁,編輯于星期五:十四點分。MemberscooperateandcompeteMembersmaycompetewithoneanotherforrecognition,leadership,allies,etc.TheyalsocooperatewithinthegroupandoutsidethegroupLinkingthegroupwithothergroupsisanessentialfunctionThegroupboundaryisrelativelyopenThesecomplexpatternsofcompetitionandcooperationaremadeorderlybyrulesofprocesscalled“fairplayrules〞第三十頁,編輯于星期五:十四點分。ExamplesoffairplayrulesEveryoneshouldhaveanequalopportunitytoparticipate–nooneshoulddominateorbeleftoutDecision-makingisshared–nottheexclusiveresponsibilityoftheleaderwhetherthatistheteacheroranyothermemberMembersshouldgivehonestfeedback–studentsfreelysaywhattheylikeanddon’tlike;theymakesuggestionsEveryoneshouldfocusonthetaskathandSometasksareindividual;othersarecompletedbythegroupKnowthedifferenceanddon’tcheatTheseprocessrulesareoftenmoreimportantthanreachingaspecificoutcome第三十一頁,編輯于星期五:十四點分。PersonalmotivationiscriticalBecausegroupmembershipisvoluntary,membersmustbemotivatedtodevoteenergytothegroupIfapersonmustbeinagroup,itisstillnecessarytobuildmotivationtocreateenergyforthegroup’sworkChineseclassroomgroupsdependmoreonextrinsicmotivation–passingexamsIfIdoagreatjobI’llmoveupintheorganizationIlikeworkingwiththepeopleinthisgroupIcanlearnsomenewskillsfromthisgroupIreallybelieveinthepurposeofthisgroupMygoalsarethesameasthegroup’sgoals第三十二頁,編輯于星期五:十四點分。ComparinggroupbehaviorsWesternlittledifferencebetweeningroupandoutgroupbehaviorslessassociativewithingroups;lesshostiletooutgroupsinformalanddirectinsensitivetohierarchicalrelationsamongmembersChinesegreatdifferencebetweeningroupandoutgroupbehaviorsmoreassociativewithingroups;morehostiletooutgroupsmaybemotivatedbyloyaltytoingroupsexpectallmemberstoberewardedequally第三十三頁,編輯于星期五:十四點分。QuestionsforteacherswhowanttostretchtheclassroomcultureWhatmotivatesmeandothers?DoIrespondtoextrinsicorintrinsicmotivation?WhatrolesdoIplayinthegroupsIparticipatein?Adirectiveleaderinsomeandpassivefollowe
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