商務(wù)英語閱讀（第3冊）（第二版）課件 Unit 10 Business Etiquette

商務(wù)英語閱讀3Unit10BusinessEtiquetteLearningObjectivesUnderstandtheimportanceofbusinessetiquettes.Learnthedo’sanddon’tsinbusinesssettings.Understandthereisagapinsocialetiquettesbetweentheoldergenerationandtheyoungergeneration.CONTENTS01.TextA02.

TextB03.ChineseValuesImportanceofBusinessEtiquetteTextAWarmingup1.Whyisetiquetteofvitalimportanceinbusinesscommunication?2.Pleasecitesomeexamplesofgoodmannersandbadmannersonformalbusinessoccasionsfromyourownknowledgeorexperience.3.PleasecommentonthefollowingquotationfromVirginiaCaryHudson—“Etiquetteiswhatyouaredoingandsayingwhenpeoplearelookingandlistening.Whatyouarethinkingisyourbusiness.”WordsandExpressionsdecorumn.Decorumisbehaviorthatpeopleconsidertobecorrect,polite,andrespectable.禮儀；禮貌（TEM8）Iwastreatedwithdecorumandrespectthroughouttheinvestigation.WordsandExpressionsalignv.toorganizeorchangesomethingsothatithastherightrelationshiptosomethingelse.使一致（CET6;TEM8）Thispolicyiscloselyalignedwiththegoalsoftheorganization.WordsandExpressionsindulgev.Ifyouindulgeinsomethingorifyouindulgeyourself,youallowyourselftohaveordosomethingthatyouknowyouwillenjoy.使沉溺;沉溺（CET6;TEM4）Onlyrarelywillsheindulgeinaglassofwine.WordsandExpressionsshunv.Ifyoushunsomeoneorsomething,youdeliberatelyavoidthemorkeepawayfromthem.有意回避（CET6;TEM8）Fromthattimeforwardeverybodyshunnedhim.WordsandExpressionscongenialadj.Acongenialperson,place,orenvironmentispleasant.令人愉快的（TEM8）Heisbackinmorecongenialcompany.WordsandExpressionsrapportn.friendlyagreementandunderstandingbetweenpeople融洽，和睦關(guān)系（TEM8）Hehadandexcellentrapportwithhispatients.WordsandExpressionsconstructiveadj.Aconstructivediscussion,comment,orapproachisusefulandhelpfulratherthannegativeandunhelpful.建設(shè)性的（TEM4）Aftertheirmeeting,bothmendescribedthetalksasfrank,friendlyandconstructive.WordsandExpressionsdemeanorn.Yourdemeanoristhewayyoubehave,whichgivespeopleanimpressionofyourcharacterandfeelings.行為;態(tài)度（TEM8）Ireallylikehercalmandcheerfuldemeanor.WordsandExpressionscuen.anactionoreventthatisasignalforsomethingelsetohappen提示，暗示（CET4;TEM4）Oursuccesswasthecueforothercompaniestopressaheadwithnewinvestment.WordsandExpressionstopbrass

Inthearmyorinotherorganizations,thetopbrassarethepeopleinthehighestpositions.要員ThetopbrassarecominginfromWashingtontoseehowwedothingshere.WordsandExpressionsfacilitatev.Tofacilitateanactionorprocess,especiallyonethatyouwouldliketohappen,meanstomakeiteasierormorelikelytohappen.促進(jìn)（CET4;TEM4）Thenewairportwillfacilitatethedevelopmentoftourism.WordsandExpressionsinclinationn.Aninclinationisafeelingthatmakesyouwanttoactinaparticularway.意向（TEM4）Hehadneitherthetimenortheinclinationtothinkofotherthings.WordsandExpressionsindispensableadj.Someoneorsomethingthatisindispensableissoimportantorusefulthatitisimpossibletomanagewithoutthe.必需的，不可或缺的（CET4;TEM4）Thisbookisindispensabletoanyoneinterestedinspaceexploration.WordsandExpressionsentailv.toinvolvesomethingasanecessarypartorresult使必要；需要（CET6;TEM8）Anewcomputersystementailsalotofre-training.WordsandExpressionsmeticulouslyadv.inawaythatpayscarefulattentiontoeverydetail細(xì)致地；一絲不茍地Theattackwasmeticulouslyplannedandexecuted.WordsandExpressionsconstruev.Ifsomethingisconstruedinaparticularway,itsnatureormeaningisinterpretedinthatway.詮釋（CET6）Whatmayseemhelpfulbehaviortoyoucanbeconstruedasinterferencebyothers.WordsandExpressionsemoticonn.Anemoticonisasymbolusedine-mailtoshowhowsomeoneisfeeling.:-)isanemoticonshowinghappiness.表情符號(用于電子郵件中表示感情)Anemoticonisatextualportrayalofawriter’smoodorfacialexpression.WordsandExpressionsrestraintn.Restraintsarerulesorconditionsthatlimitorrestrictsomeoneorsomething.限制（CET4;TEM4）Thepresidentiscallingforspendingrestraintsinsomeareas.WordsandExpressionssloppyadj.Ifyoudescribesomeone’sworkoractivitiesassloppy,youmeantheyhavebeendoneinacarelessandlazyway.慵懶的;馬虎的Hehaslittlepatienceforsloppyworkfromcolleagues.WordsandExpressionsunkemptadj.Ifyoudescribesomethingorsomeoneasunkempt,youmeanthattheyaredirty,andnottakencareoforkeptneat.不整潔的（TEM8）Hishairwasunkemptandfilthy.WordsandExpressionsslovenlyadj.Slovenlypeoplearecareless,messy,orinefficient.馬馬虎虎的;不修邊幅的;無效率的Youwouldn’texpectanyonesoneatinherpersonalappearancetobeslovenlyinherhousekeeping.WordsandExpressionsperceptionn.Yourperceptionofsomethingisthewaythatyouthinkaboutitortheimpressionyouhaveofit.理解;看法（CET4;TEM8）Heisinterestedinhowourperceptionsofdeathaffectthewaywelive.WordsandExpressionsviolationn.anactionthatbreaksalaw,agreement,principleetc.〔對法律、協(xié)議、原則等的〕違背，違反Anyviolationoftheagreementwastermstocommencefireagain.WordsandExpressionssolidarityn.Ifagroupofpeopleshowsolidarity,theyshowsupportforeachotherorforanothergroup,especiallyinpoliticalorinternationalaffairs.團(tuán)結(jié)一致;相互支持（CET6;TEM4）Supporterswanttomarchtomorrowtoshowsolidaritywiththeirleaders.StructuralAnalysisPara.MainTopicsPara.1Topracticebusinessetiquettetosucceedisextremelyimportant.Para.2Failuretoindulgeinandpracticegoodbusinessetiquettewillputstumblingblocksinthepathtosuccess.Para.3Significanceofbusinessetiquettewithinthebusinesscommunity.Para.4Businessetiquetteincludesthespokenwordandalsotheoveralldemeanorandnon-verbalcues.Para.5-9Thespecificembodimentofbusinessetiquettesinbusinesscommunicationoccasions.NotesonTextAVirginiaCaryHudson(May28,1894–April8,1954)wasaNewYorkTimesbestsellingauthorfromKentucky.VirginiasucceededinpublishingtheessayswiththeMacmillanCompanyasOYeJigsandJuleps!ThebookreachedtheNewYorkTimesBestsellerListfor66weeksandsoldoveramillioncopies.弗吉尼亞·卡里·哈德森是《紐約時(shí)報(bào)》的暢銷作家，她成功地與麥克米倫公司合作出版了她寫的一些文章，書名為《OYeJigsandJuleps！》，這本書連續(xù)66周高居《紐約時(shí)報(bào)》暢銷書排行，銷量超過100萬冊。DiscussionAccordingtoyourownknowledgeandexperience,whataretheotherfactorsthatseemofvitalimportanceinbusinesscommunicationapartfrombusinessetiquettes?ExercisesI.ReadingComprehension:1-5CBDDDII.VocabularyA.1-5ABCBB6-10CDADAB.1.congenialto2.isindispensableto3.aspurtof4.alignedwith5.indulgein6.bepunctualfor7.keep…aside8.violationof9.besuperiorto10.beconstruedasIII.Cloze:1-5 DGJCK6-10MFHBNExercisesIV.PutthefollowingsentencesintoChinese.1.商務(wù)禮儀很容易被發(fā)現(xiàn)，不論是當(dāng)它出現(xiàn)還是缺失的時(shí)候。2.商務(wù)禮儀像是連接人們之間的粘合劑，能夠讓其在充滿壓力的工作和市場環(huán)境中感到快樂。3.倘若不能沉溺或踐行好的商務(wù)禮儀，將會不可避免地在通往成功的道路上放置絆腳石。4.它有助于我們從同事中獲得線索，以產(chǎn)生此種與他人需求和期望相匹配的行為。5.當(dāng)我們通過虛擬通訊渠道與他人交流時(shí)，商務(wù)禮儀還包括保持專業(yè)水準(zhǔn)和恰當(dāng)?shù)男袨?。ExercisesV.DiscussionHerearesomepointstostimulatediscussion.1.Socialmedia,emailandon-linechatsetc..2.Forinstance,startingeatinganddrinkingbeforeotherormakingloudslurpingandchewingnoisesarecommonlyconsideredbadmannersinbusinesslunchesordinners.WhyBusinessEtiquetteMattersTextBWordsandExpressionsnavigatev.tofindtherightwaytodealwithadifficultorcomplicatedsituation找到正確方法（對付困難復(fù)雜的情況）（TEM4）Wenexthadtonavigateacomplexnetworkofcommittees.WordsandExpressionsposhadj.(BrE,sometimesdisapproving)typicaloforusedbypeoplewhobelongtoahighsocialclass上流社會的；上等人的Theypayfortheirchildrentogotoaposhschool.WordsandExpressionsviolatev.(formal)togoagainstorrefusetoobeyalaw,anagreement,etc.違反，違犯，違背（法律、協(xié)議等）（CET4;TEM4）Theywenttoprisonbecausetheyviolatedthelaw.WordsandExpressionsbuddingadj.beginningtodeveloporbecomesuccessful開始發(fā)展的；嶄露頭角的Theforumisnowopentoallbuddingentrepreneurs.WordsandExpressionsplethoran.[sing.](formal)anamountthatisgreaterthanisneededorcanbeused過多；過量；過剩Aplethoraofnewoperatorswillbeallowedtoenterthemarket.WordsandExpressionsparamountadj.moreimportantthananythingelse至為重要的；首要的（CET6;TEM8）Thismatterisofparamountimportance.WordsandExpressionsperceivev.tounderstandorthinkofsomebody/somethinginaparticularway將……理解為；將……視為；認(rèn)為（CET4;TEM4）Thisdiscoverywasperceivedasamajorbreakthrough.WordsandExpressionsconcentratev.togiveallyourattentiontosomethingandnotthinkaboutanythingelse集中（注意力）；聚精會神（CET4;TEM4）Ican’tconcentratewithallthatnoisegoingon.WordsandExpressionsacquaintv.(formal)tomakesomebody/yourselffamiliarwithorawareofsomething使熟悉；使了解（CET4;TEM4）Employeesshouldbefullyacquaintedwithemergencyprocedures.WordsandExpressionscardinaladj.[onlybeforenoun](formal)mostimportant;havingotherthingsbasedonit最重要的；基本的（CET6;TEM4）Asasalesman,yourcardinalruleistodoeverythingyoucantosatisfyacustomer.WordsandExpressionsgnawv.tokeepbitingsomethingorchewingithard,sothatitgraduallydisappears咬；啃；嚙（TEM4）Ratshadgnawedthroughthecable.WordsandExpressionschivalrousadj.(ofmen)polite,kindandbehavingwithhonour,especiallytowardswomen（尤指對女人）彬彬有禮的，殷勤的，體貼的Inpublichewasalwayschivalrousandwouldhelpheronwithhercoat.WordsandExpressionsdemeaningadj.puttingsomebodyinapositionthatdoesnotgivethemtherespectthattheyshouldhavedecorum降低身份的；失去尊嚴(yán)的Hefounditdemeaningtoworkforhisformeremployee.WordsandExpressionsubiquitousadj.seemingtobeeverywhereorinseveralplacesatthesametime;verycommon似乎無所不在的；十分普遍的（TEM8）Sheisoneofthewealthiest,mostubiquitousmediapersonalitiesaround.WordsandExpressionsdauntingadj.frighteninginawaythatmakesyoufeellessconfident望而生畏；令人生畏；使人氣餒的；令人怯步的Startinganewjobcanbeadauntingprospect.WordsandExpressionsliterallyadv.inaliteralway按字面；字面上（CET4;TEM8）Theword“volk”translatesliterallyas“folk”.WordsandExpressionshindrancen.apersonorthingthatmakesitmoredifficultfortodosomethingorforsomethingtohappen造成妨礙的人（或事物）（TEM4）Thehighpriceisamajorhindrancetopotentialbuyers.WordsandExpressionsforgev.toputalotofeffortintomakingsomethingsuccessfulorstrongsothatitwilllast艱苦干成；努力加強(qiáng)（CET4;TEM4）HespokehighlyofChina’scontributiontotheworldeconomicrecovery,callingonthetwosidestoforgeacooperativerelation.WordsandExpressionscubiclen.Acubicleisanareainanofficethatisseparatedfromtherestoftheroombythinwalls.(辦公室內(nèi)的)格子間I’mnotthekindofpersontositinacubiclebehindadesk.我不是那種能在格子間辦公桌后坐得住的人。WordsandExpressionssnubn.anactionoracommentthatisdeliberatelyrudeinordertoshowsomebodythatyoudonotlikeorrespectthem冷落；怠慢的言辭（或行為）（TEM8）HerrefusaltoattendthedinnerisbeingseenasadeliberatesnubtothePresident.StructuralAnalysisPara.MainTopicsPara.1-5Backgroundinformationofbusinessetiquettes.Para.6-12Importanceofmentor-menteerelationshipforyoungprofessionals.Para.13-18Importanceoffirstimpressionforyoungprofessionals.Para.19-25Importanceofdiningmanners.Para.26-28Importanceofphoneetiquette.Para.29Conclusionofimportanceofbusinessetiquettes.NotesonTextB1.MiKaylaMilburnisafreelancecontributorwhowritesrelatable,accurateandresolutecontent.米凱拉·米爾本是一位自由撰稿人，她撰寫了相關(guān)、準(zhǔn)確和果斷的內(nèi)容。NotesonTextB2.Digitalnativeisatermusedtodescribeapersonwhohasgrownupinthedigitalage,ratherthanhavingacquiredfamiliaritywithdigitalsystemsasanadult,asadigitalimmigrant.ThetermwascoinedbyMarkPrenskyin2001.Itdescribesthegenerationofpeoplewhogrewupintheeraofubiquitoustechnology,includingcomputersandtheinternet.數(shù)字原住民用于描述在數(shù)字時(shí)代長大的人，而不是成年后熟悉數(shù)字系統(tǒng)的人。這個(gè)詞是馬克·普倫斯基在2001年創(chuàng)造的，它描述了在無處不在的技術(shù)時(shí)代長大的一代人，包括計(jì)算機(jī)和互聯(lián)網(wǎng)。DiscussionAccordingtoyourownknowledgeandexperience,doyouthinktherearedifferencesbetweenappropriatebusinessetiquettesfromtheperspectiveofdigitalnativesandnon-digitalnatives?ExercisesI.Discussion:

Itisgenerallyacknowledgedthatthedigitalnatives/millennialscan’tlivewithoutsmartphones.Howshouldtheyusetheirsmartphonesinbusinesssettings?Theyshouldkeepphoneusetoaminimumor,preferably,notusingitatall.Sincethereisagapingenerationalsocialetiquette,atleastwhenitco