版權(quán)說(shuō)明:本文檔由用戶提供并上傳,收益歸屬內(nèi)容提供方,若內(nèi)容存在侵權(quán),請(qǐng)進(jìn)行舉報(bào)或認(rèn)領(lǐng)
文檔簡(jiǎn)介
一、選擇題(旅游英語(yǔ)1-10題;補(bǔ)全對(duì)話11-18題;閱讀理解19-25題;餐飲服務(wù)與管理26-45。每小題2分,共90分,每小題中只有一個(gè)選項(xiàng)是正確的)1.熱水瓶()A.wardrobeB.curtainC.conditionerD.thermos【答案】D2.旅游行程()A.arrangementB.marvelousC.requestD.itinerary【答案】D3.合作()A.understandingB.wonderfulC.cooperationD.reasonable【答案】C4.太極拳()A.westernboxingB.boxingC.shadowboxingD.martialarts【答案】C5.接待員()A.receptionB.receptionistC.reservationistD.Attendant【答案】B6.外宿房()A.EBB.SOC.VDD.LB【答案】B7.入住登記表()A.exchangememoB.waitinglistC.turn-downserviceD.registrationform【答案】D8.石窟()A.templeB.towerC.museumD.grotto【答案】D9.收銀員()A.cashierB.accountantC.bellboyD.chef【答案】A10.客房部經(jīng)理()A.housekeepingB.housekeeperC.chamberD.chambermaid【答案】BDialogue-1(R-ReceptionistG-Guest)R:Goodafternoon,sir.MayIhelpyou?G:11.R:12.G:Ihavebeenwaitinginmysuitefornearlyhalfanhour,butonepieceofmybaggagehasn'tbeensentupyet.What'sthematter?R:Oh,I'mawfullysorry,sir.MayIhaveyournameandroomnumber,please?G:13.R:Thankyou,Mr.Bellow.Wouldyougivemesomefeaturesofyourbaggage?G:14.R:Isyourname-tagattachedtoit?G:Yes,ofcourse.R:Mr.Bellow,I'mafraidthatyoursuitcasehasbeenputatthewrongplace.Iwillasktheportertofinditandsendittoyourroomassoonaspossible.G:Allright.Butdon'tkeepmewaitingtoolong.A.Yes,youcancertainlyhelpmealot.B.Bellow.HenryA.Yes,youcancertainlyhelpmealot.B.Bellow.HenryBellow.Room606C.Sure,it'sjustanordinarymedium-sizedblacksuitcaseD.Excuseme,butwhatseemstobetheproblem,sir?【答案】ADBCDialogue-2(R-RoomAttendantG-Guest)G:Doyouhaveatransformerformyhusband'selectricrazor?R:15.G:AndI'dlikeahairdryersometimetomorrow.R:16.G:Yes,Iremember.Whatisthehousekeepingextension?R:17.G:You'vebeeneversohelpful,thanks.A.WehavemanyarticlesonloantoA.Wehavemanyarticlesonloantoguests.Justrefertoyour“ServiceDirectory”B.Don'tmentionit.Goodnight,madam.AnddohaveaverypleasanteveningC.I'llsendoneupimmediatelyD.Justdial6,please.【答案】CADB閱讀理解19-25題(閱讀下列短文,并根據(jù)文章內(nèi)容選擇最佳答案,講所選答案的序號(hào)填在答題卡上)Passage1Themostpopularkindsofsnacksarehotdogsandhamburgers."Hotdog"isalsocalled“frank”(shorttermfor“frankfurter”)andthatisasortofsmokedsausage.“Hamburger”,whichisalsocalled“burger”,isapattyofbroiledchoppedbeef.Bothhotdogsandhamburgersareservedonbreadrolls.Butinrecentyears,ItalianPizzaandKentuckyFriedChickenarebecomingmoreandmorethefavoritevarietiesoffastfoodofthepeople.Togowithsuchfood,youmaychoosesomesaucesandvegetableswithoutextracharges.Veryoften,youwillfinddrugstoresservingcoffee,tea,otherdrinksandlightmeals,sometimesevenrathersquaremeals.Drugstoresareopenfromearlyinthemorningtilllateatnight,veryconvenientandinexpensive.Tipsaregenerallynotrequiredatcafeteriaswhereyouserveyourselves.Theyarenotrequiredatsnackbarsordrugstoreseitheralthoughmostpeopledoleavesomesmallchangeundertheirplates.Thenyouhavebarsand“cocktaillounges”.Herepeoplegathertodrinkandenjoythemselves.Barsandcocktailloungesaredarkerthanwhatyoumaybeaccustomedto.Therealcoholicdrinksareserved.Ifyoupreferyourdrinksatroomtemperature,besuretosay“noice”or“straightup".Americanslikemostoftheirdrinks“ontherocks”.Insomestates,peoplemustbeatleast21yearsoldtobeallowedtoenteranestablishmentthatservesalcoholicbeverages. Peoplewhoareyouthfulinappearanceshouldcarryproofoftheiragewhenenteringsuchestablishments.Choosethebestansweraccordingtothepassage.19.Whereisnotaplaceforfastfood?()A.Asnackbar.B.Adrugstore.C.Arestaurant.D.Acafeteria.【答案】C20.Whatisthereasonforpeopletogotothe“cocktaillounges”?()A.Todrink“ontherocks”.B.Tohavetheirfavoritefastfood.C.Tohavedrinksatroomtemperature.D.Todrinkandenjoythemselves.【答案】D21.WhatistheplacewhereAmericansusuallypaytips?()A.Asnackbar.B.Adrugstore.C.Arestaurant.D.Acafeteria.【答案】C22.Whatisnotfastfood?()A.AhotdogB.AhamburgerC.An“ontherock”drink.D.KentuckyFriedChicken.【答案】CPassage2Thefirsttruepieceofsportsequipmentthatmaninventedwastheball.InancientEgypt,aseverywhere,throwingstoneswasafavoritechildren'sgame.Butabadlythrownrockcouldhurtachild.Lookingforsomethinglessdangeroustothrow,theEgyptiansmadewhatwereprobablythefirstballs.Atfirst,ballsweremadeofgrassorleavesheldtogetherbyvines.Latertheyweremadeofpiecesofanimalskinsewedtogetherandfilledwithfeatherorhay.EventhoughtheEgyptianswerewarlike,theyfoundtimeforpeacefulgames.Beforelongtheyhaddevelopedanumberofballgames,eachwithitsownsetofrules.Perhapstheyplayedballgamesmoreforinstructionthanforfun.Ballplayingwasthoughtofmainlyasawaytoteachyoungmenthespeedandskilltheywouldneedforwar.Choosethebestansweraccordingtothepassage.23.TheballwasprobablyinventedbecauseA.throwingstonesoftencausedinjuriesB.throwingstoneswasnotfunC.gameswithstonesdidnothaverulesD.rocksweretooheavytothrow【答案】A24.ThefirstballswereprobablymadeofA.animalskinsfilledwithrocksB.twistsC.bagsfilledwithhayorfeatherD.grassandleavestiedwithvines【答案】D25.ThispassagesaysthattheEgyptiansplayedA.manydifferentgameswithballsB.manydifferentkindsofgamesC.onlyoneballgameD.differentgameswithsamerules【答案】A餐飲服務(wù)與管理26-45題26.餐飲服務(wù)只能當(dāng)次享用,過(guò)時(shí)則不能再使用,說(shuō)明餐飲服務(wù)具有()A.無(wú)形性B.一次性C.直接性D.差異性【答案】B27.輕托操作方法的第一個(gè)步驟是()A.裝盤(pán)B.卸盤(pán)C.起盤(pán)D.理盤(pán)【答案】D28.食用西餐開(kāi)胃菜時(shí)的刀具是()A.正餐刀B.頭盤(pán)刀C.牛排刀D.黃油刀【答案】B29.西餐零點(diǎn)擺臺(tái)要求裝飾盤(pán)盤(pán)邊離桌邊約cm。()A.1B.2C.3D.4【答案】B30.將原料在湯中勾熒的烹調(diào)方法是()A.蒸B.燉C.烹D.燴【答案】D31.早餐服務(wù)首先應(yīng)完成的工作是()A.問(wèn)茶開(kāi)位B.餐前準(zhǔn)備C.開(kāi)餐服務(wù)D.清理臺(tái)面【答案】B32.大型宴會(huì)開(kāi)始前15分鐘左右擺上冷盤(pán),可預(yù)先斟倒()A.白酒B.咖啡C.啤酒D.紅葡萄酒【答案】D33.西餐烹制時(shí),表面焦黃,中間為紅色生肉,裝盤(pán)后血水滲出的牛肉的火候?yàn)椋ǎ〢.一成熟B.三成熟C.五成熟D.七成熟【答案】A34.用多油、旺火或中小火使原料成熟的烹調(diào)方法是()A.烤B.燜C.炸D.煎【答案】C35.西餐宴會(huì)服務(wù)時(shí),客人用過(guò)頭盤(pán)后上的第一道菜肴是()A.湯B.甜點(diǎn)C.魚(yú)類(lèi)D.肉類(lèi)【答案】A36.山西汾酒的香型屬于()A.清香型B.濃香型C.醬香型D.米香型【答案】A37.酒吧中,陳列酒品時(shí)需橫放的是()A.白酒B.啤酒C.葡萄酒D.黃酒【答案】C38.餐飲安全防范的重點(diǎn)區(qū)域是()A.餐廳B.宴會(huì)廳C.廚房D.咖啡廳【答案】C39.酒店在崗培訓(xùn)的對(duì)象是()A.領(lǐng)班B.主管C.新員工D.老員工【答案】D40.標(biāo)志著中國(guó)古代烹調(diào)的最高水平。()A.地方菜B.官府菜C.宮廷菜D.素菜【答案】C41.迎賓員準(zhǔn)備好菜單,在開(kāi)餐前分鐘站在餐廳門(mén)口指定位置,恭候客人的到來(lái)。()A.2B.5C.10D.15【答案】B42.從開(kāi)始為客人服務(wù)調(diào)味醬油或者醋。()A.主人B.主賓C.女主人D.女主賓【答案】B43.分讓拔絲菜肴必須配以()A.熱開(kāi)水B.冷開(kāi)水C.甜醬D.餐勺【答案】B44.分讓雞、鴨等整形類(lèi)菜肴時(shí),要按雞、鴨類(lèi)菜肴的來(lái)進(jìn)行分割或分派,要保證形狀完整和均勻。()A.部位B.身體結(jié)構(gòu)C.順序D.服務(wù)方式【答案】B45.可以不經(jīng)陳釀直接裝瓶銷(xiāo)售。()A.威士忌B.白蘭地C.特基拉D.朗姆酒【答案】B二、判斷題(旅游英語(yǔ)46-55題;餐飲服務(wù)與管理56-65題;每小題1分,共20分,每小題A選項(xiàng)代表正確,B選項(xiàng)代表錯(cuò)誤)46.Awalk-inguestisacustomerwhocomeswithoutroombooking.()【答案】A47.Wealwayssayservicefirstandprofitforemostinhotelindustry.()【答案】B48.Mostoftheinformationaforeignguestshouldfillintheregistrationformisfoundinhisorherpassport.()【答案】A49.ItmakesnodifferencebetweenWushuandyoga.()【答案】B50.ChineseKongfuisveryhelpful.()【答案】A51.Eachplayerisallowedtobowltwoballsineachframe.()【答案】A52.Inordertohandleacomplaint,theguideshouldremaincalm,politeandresponsible.()【答案】A53.Listencarelesslyisthekeytohandleacomplaint.()【答案】B54.Asaguide,youshouldcheckbackwiththegueststoseeiftheirproblemsareactuallysolvedtotheirsatisfaction.()【答案】A55.Youshouldgivesomeexplanationstoyourguestswithoutfeelings.()【答案】B56.餐桌、餐具是使餐飲服務(wù)易于實(shí)現(xiàn)的產(chǎn)品。()【答案】B57.客前烹制是一種能渲染氣氛、體現(xiàn)水準(zhǔn)、促進(jìn)銷(xiāo)售的服務(wù)方式。()【答案】A58.中餐廳的主題選擇決定了餐廳的個(gè)性和特色,裝飾和布置都以此為中心。()【答案】A59.美式菜被公認(rèn)為西餐的代表。()【答案】B60.西餐午餐、晚餐服務(wù)中最先食用的菜肴使用的餐具放在最外側(cè)。()【答案】A61.五糧液產(chǎn)于四川省瀘州市,是以高粱為主要原料的濃香型白酒。()【答案】B62.菜單需要說(shuō)明菜點(diǎn)的規(guī)格與對(duì)應(yīng)的價(jià)格,如例份(小份)、中份、大份、個(gè)、盅、碗、克、條和只等對(duì)應(yīng)的價(jià)格。中餐菜單小份一般供2~4人用,中份供4~6人用,大份供8~10人用。()【答案】A63.情感激勵(lì)、目標(biāo)激勵(lì)、成長(zhǎng)激勵(lì)、獎(jiǎng)金激勵(lì)和榜樣激勵(lì)都屬于精神激勵(lì)的范疇。()【答案】B64.服務(wù)質(zhì)量是飯店生存和發(fā)展的基礎(chǔ)。()【答案】A65.餐飲部庫(kù)房的鑰匙一旦丟失,為不影響物品的領(lǐng)用,應(yīng)及時(shí)配制。()【答案】B旅游英語(yǔ)(40分)三、選詞填空(每小題2分,共20分。請(qǐng)用方塊內(nèi)所給的詞或詞組補(bǔ)全句子,并將其適當(dāng)形式填在相應(yīng)的位置)makehousekeepingmakehousekeeping disturbcometodepositturn-down shopleavefor takeoffDoNotDisturb【答案】turn-down67.Pleasehang“”signoutsidemydoorafterbringingthewater.【答案】DoNotDisturb68..MayIcomein?【答案】Housekeeping69.IamBeijingnextMonday.【答案】leavingfor70.Whattimewouldyoulikemetoupyourroom?【答案】make71.Sorrytoyou,madam.【答案】disturb72.Pleasepay500RMBasinadvance.【答案】deposit73.I’llgowithmyfriendsaround19:00.【答案】shopping74.OneforeignguestistheBusinessCenterofthehotel.【答案】comingto75.Thereareeightflightseveryday.Oneatabout2:30p.m..【答案】takesoff四、漢譯英(每小題4分,共20分,請(qǐng)寫(xiě)出下列句子的翻譯)76.我也從中國(guó)電影中聽(tīng)說(shuō)過(guò)氣功?!敬鸢浮縄alsoheardofQigongfromChinesemovies.77.我聽(tīng)說(shuō)河南的工藝品以做工精細(xì)而著稱?!敬鸢浮縄'vebeentoldthatartsandcraftsmadeinHenanarefamousfortheirworkmanship.78.你能給我推薦些什么嗎?【答案】Whatcanyourecommend?79.能給我一些建議嗎?【答案】Canyougivemesomeadvice?80.你有特殊的要求嗎?【答案】Doyouhavesomethingspecialinmind?餐飲服務(wù)與管理(50分)五、名詞解釋題(每小題3分,共12分)81.服務(wù)酒吧【答案】一般在中餐廳、西餐廳和各種娛樂(lè)設(shè)施中設(shè)置,根據(jù)餐廳性質(zhì)的主題選擇相應(yīng)的酒水供應(yīng)。82.餐飲服務(wù)的無(wú)形性【答案】就餐客人只有在購(gòu)買(mǎi)并享用餐飲產(chǎn)品后,才能憑借其生理與心理滿足程度來(lái)評(píng)估其優(yōu)劣。83.服務(wù)態(tài)度【答案】餐飲
溫馨提示
- 1. 本站所有資源如無(wú)特殊說(shuō)明,都需要本地電腦安裝OFFICE2007和PDF閱讀器。圖紙軟件為CAD,CAXA,PROE,UG,SolidWorks等.壓縮文件請(qǐng)下載最新的WinRAR軟件解壓。
- 2. 本站的文檔不包含任何第三方提供的附件圖紙等,如果需要附件,請(qǐng)聯(lián)系上傳者。文件的所有權(quán)益歸上傳用戶所有。
- 3. 本站RAR壓縮包中若帶圖紙,網(wǎng)頁(yè)內(nèi)容里面會(huì)有圖紙預(yù)覽,若沒(méi)有圖紙預(yù)覽就沒(méi)有圖紙。
- 4. 未經(jīng)權(quán)益所有人同意不得將文件中的內(nèi)容挪作商業(yè)或盈利用途。
- 5. 人人文庫(kù)網(wǎng)僅提供信息存儲(chǔ)空間,僅對(duì)用戶上傳內(nèi)容的表現(xiàn)方式做保護(hù)處理,對(duì)用戶上傳分享的文檔內(nèi)容本身不做任何修改或編輯,并不能對(duì)任何下載內(nèi)容負(fù)責(zé)。
- 6. 下載文件中如有侵權(quán)或不適當(dāng)內(nèi)容,請(qǐng)與我們聯(lián)系,我們立即糾正。
- 7. 本站不保證下載資源的準(zhǔn)確性、安全性和完整性, 同時(shí)也不承擔(dān)用戶因使用這些下載資源對(duì)自己和他人造成任何形式的傷害或損失。
最新文檔
- 二零二五年度暖通工程保險(xiǎn)合同
- 課題申報(bào)參考:明清時(shí)期俄人旅華游記中的中國(guó)形象研究
- 課題申報(bào)參考:面向大學(xué)生情緒調(diào)節(jié)的人工智能眼動(dòng)交互音樂(lè)生成系統(tǒng)設(shè)計(jì)研究
- 二零二五年度模具行業(yè)創(chuàng)新項(xiàng)目合作合同2篇
- 2025版選礦廠礦山地質(zhì)勘查承包合同樣本3篇
- 2025年度個(gè)人汽車(chē)租賃與停車(chē)服務(wù)合同4篇
- 2025版寧夏糧食和物資儲(chǔ)備局糧食儲(chǔ)備庫(kù)智能化升級(jí)合同3篇
- 2025年度牛糞處理設(shè)施融資租賃合同范本4篇
- 2025版農(nóng)副業(yè)科技成果轉(zhuǎn)化承包合同書(shū)二份3篇
- 二零二五年度磚廠生產(chǎn)線承包租賃合同3篇
- 2024年銀行考試-興業(yè)銀行筆試參考題庫(kù)含答案
- 泵站運(yùn)行管理現(xiàn)狀改善措施
- 2024屆武漢市部分學(xué)校中考一模數(shù)學(xué)試題含解析
- SYT 0447-2014《 埋地鋼制管道環(huán)氧煤瀝青防腐層技術(shù)標(biāo)準(zhǔn)》
- 第19章 一次函數(shù) 單元整體教學(xué)設(shè)計(jì) 【 學(xué)情分析指導(dǎo) 】 人教版八年級(jí)數(shù)學(xué)下冊(cè)
- 浙教版七年級(jí)下冊(cè)科學(xué)全冊(cè)課件
- 弧度制及弧度制與角度制的換算
- 瓦楞紙箱計(jì)算公式測(cè)量方法
- 江蘇省中等職業(yè)學(xué)校學(xué)業(yè)水平考試商務(wù)營(yíng)銷(xiāo)類(lèi)(營(yíng)銷(xiāo)方向)技能考試測(cè)試題
- DB32-T 4004-2021水質(zhì) 17種全氟化合物的測(cè)定 高效液相色譜串聯(lián)質(zhì)譜法-(高清現(xiàn)行)
- DB15T 2724-2022 羊糞污收集處理技術(shù)規(guī)范
評(píng)論
0/150
提交評(píng)論