職場交際英語（海南職業(yè)技術(shù)學院）知到智慧樹答案

第一章單元測試第二章單元測試第三章單元測試第四章單元測試第五章單元測試第六章單元測試第七章單元測試第八章單元測試第九章單元測試第十章單元測試1【單選題】(2分)Whatisthemostcommonwayforjobseeking?正確答案：BA.VisitingthecompanyB.ReadingthejobadsC.WatchingTVD.Listeningtotheradio2【單選題】(2分)Wecansee"Mainduties"inMcDonald’sjobad,

whichmeans(

).正確答案：BA.titlesB.requirementsC.qualificationsD.skills3【單選題】(2分)Whatisthefirstpartofaresume?正確答案：AA.personalinformationB.workexperienceC.educationalbackgroundD.skills4【單選題】(2分)WhatistheChinesetranslationof“references”?正確答案：BA.工作經(jīng)驗B.證明人C.資歷D.教育背景5【單選題】(2分)“Courteous”means(

).正確答案：DA.professionalB.confidentC.anxiousD.polite6【單選題】(2分)Being

(

),professional,andpoliteisthebestwaytomaketherightimpression.正確答案：DA.preparationB.preparingC.prepareD.prepared7【單選題】(2分)Whenitcomesto"Tellmeaboutyourself.“，theapplicantshouldgivea(

)answertothisquestion.正確答案：DA.difficultB.longC.simpleD.brief8【單選題】(2分)Whenansweringthequestion"Whyshouldwehireyou?",youshouldfocuson

your(

)thatapplytothejob.正確答案：CA.weaknessB.anxietyC.strengthD.difficulty9【單選題】(2分)Jobinterview(

)

isasetofrulesoneshouldacceptandfollowineverysinglejobinterview.正確答案：BA.answersB.etiquetteC.skillsD.methods10【單選題】(2分)Applicantshoulddress(

)duringajobinterview.正確答案：CA.informallyB.improperlyC.neatlyD.messy1【單選題】(2分)Whenyoumeetyourcolleaguesforthefirsttime,howdoyougreetthem?正確答案：AA.Howdoyoudo?B.What'sup?C.Hi!D.Howareyou?2【單選題】(2分)IamJamesSmith.I’vejust（

）asthepayrollclerk

intheMarketingDepartment.正確答案：DA.comeB.doneC.actedD.joined3【單選題】(2分)Let'sgototheHRDepartment（

）alook.正確答案：AA.tohaveB.havingC.haveD.had4【單選題】(2分)Letme（

）

youaroundthecompany.正確答案：BA.showedB.showC.toshowD.showing5【單選題】(2分)MynameisPeterSmith.Iamincharge（

）theHRDepartment.正確答案：CA.inB.forC.ofD.on6【單選題】(2分)Let'sstart（

）

thefirstpart.正確答案：AA.withB.inC.asD.for7【單選題】(2分)Ourcompany（

）inHangzhou.正確答案：CA.locateB.locatedC.islocatedD.locates8【單選題】(2分)A:Whatareyouinchargeofinthecompany?B:I'minchargeof（

）employees.正確答案：DA.trainB.trainedC.traindD.training9【單選題】(2分)Foraman,awell-tailoredsuit,

polishedshoesandatiewillhelpyoupresentprofessionallyand（

）.正確答案：BA.clearB.confidentlyC.confidentD.clearly10【單選題】(2分)Toomuchperfumeandjewelry,overdoingofmakeupandbrightcolorsuit

should（

）intheoffice.正確答案：BA.avoidsB.beavoidedC.avoidedD.avoid1【單選題】(2分)A:Whoisspeaking,please?B:（

）正確答案：BA.I'mMary.B.ThisisMaryspeakingC.MynameisMary.D.What'sup?2【判斷題】(2分)You'dbettertakenoteswhenyouaremakingacall.正確答案：BA.錯B.對3【多選題】(3分)Ifthepersonyouwantisnotin,weoftenuse（

）toshowpoliteness.正確答案：CDA.HoldonB.Idon'tknowC.I’mafraidthat...D.I’msorry4【判斷題】(1分)Youcan'tbeseenonthephone,soyouneedn'tsmile.正確答案：BA.對B.錯5【多選題】(3分)Ifyouneedtoknowyourschedule,youcouldsay（

）.正確答案：ABCDA.Wouldyoupleasesendmyscheduletomymailbox?B.What’smyschedulefortoday?C.What’smyschedulelike?D.Letmecheckmyschedule.6【判斷題】(2分)Makingscheduleisveryimportant,youcandoitwheneveryouwant.正確答案：AA.錯B.對7【單選題】(2分)What'stheEnglishtranslationof“筆記本電腦”?正確答案：AA.laptopB.printerC.photocopierD.projector8【單選題】(2分)Pleasedonotsendthepictures（

）attachment.正確答案：BA.withB.byC.atD.on9【判斷題】(2分)Ifweneedacolleaguetosendusafax,besuretosweetenyourmouth.正確答案：AA.對B.錯10【單選題】(2分)A:What'syourfaxnumber,please?B:（

）.正確答案：BA.Thank

you

so

much.B.Thesamewiththetelephonenumber.C.Isee.D.Ofcourse.1【單選題】(2分)Howmanycomponentsarethereinaninvitationcard?正確答案：AA.FiveB.EightC.SixD.Seven2【單選題】(2分)"Requestthepleasure/honorofthepresenceof"

means（

）.正確答案：DA.youarewelcomeB.thankyouC.reply,ifyoupleaseD.wouldliketoinvite3【單選題】(2分)Confirmingtheflightinformation,youshouldknowyourclient's（

）.正確答案：DA.arrivaltineB.flightnumberC.arrivalgateD.flightnumber,arrivalgateandarrivaltime4【單選題】(2分)Whenaskingaboutthetrip,wemaysay:"（

）?"正確答案：CA.Howdoyoudo?B.Nicetoseeyou!C.Didyouhaveagoodtrip?D.AreyouMs.Jones?5【單選題】(2分)Beforetouringtheworkplace,whatshould

wedofirst?正確答案：BA.Weshouldtalkaboutthequalitycontrolfirst.B.Weshouldmakeaperfectplanfirst.C.Weshouldgetthefeedbackfromtheguestsfirst.D.Weshouldintroducethesizeofworkshopfirst.6【單選題】(2分)Mostofourproductsstarthereandthisisour（

）（最新產(chǎn)品）.Wethinkitwillbeverysuccessful.正確答案：BA.headofSalesB.latestproductC.workshopD.presentation7【單選題】(2分)Ifyouwanttomakeaninvitationwithguests,youcansay

（

）.正確答案：AA.Howwouldyouliketocometoourdinnerpartywithme?B.Canyourecommendsomethingspecial?C.Let'senjoydeliciousfood.D.MayIordernow?8【單選題】(2分)I’ll（

）youupfromthehotellobbyatsixtomorrowevening,isthatok?正確答案：BA.showB.pickC.runD.get9【多選題】(3分)Thewritingofafarewellspeechneedtofollowthe5Sprinciple,theyare

（

）.正確答案：ABCDA.memoriesB.suggestionsandwishesC.addressD.thanks10【判斷題】(2分)Thespeakershouldmaintaineyecontactwiththeaudienceduringthefarewellspeech.正確答案：BA.錯B.對1【判斷題】(2分)Generallyspeaking,therearetwotypesofbusinessmeetings.Oneisformalandtheotherisinformal.正確答案：AA.對B.錯2【判斷題】(2分)Formalmeetingsmayhappenanytimeanywherewithoutfullpreparation.正確答案：BA.對B.錯3【單選題】(2分)A:Doeseveryoneagreewithourplan?B:（

）正確答案：AA.Greatthen,let’sgetstarted.B.I’msorry.C.No,Idon'tlikeit.D.Idon'tknow.4【多選題】(2分)Theheadofanagendaincludes（

）.正確答案：ABCDA.titleofthemeetingB.placeofthemeetingC.participantsD.timeofthemeeting5【判斷題】(1分)Inbusinessmeetings,trytofocusandshareorexchangeyourviewsorinformationwhenit'syourturn.正確答案：AA.對B.錯6【單選題】(2分)Togiveapologiesforsomeonewhoisabsent,youmightsay:"（

）."正確答案：CA.Iamsorry.B.Jennyisabsenttoday.C.IamafraidJennycan'tbewithustodaybecausesheisill.D.Jennyisill.7【單選題】(2分)Whenclosingameeting,youmaysay（

）.正確答案：DA.Let'smoveontothenextitem.B.Shallweleavethatitem?C.Letmequicklygoovertoday'smainpoints.D.Ideclarethemeetingclosed.8【單選題】(2分)“會議紀要”的英文是（

）正確答案：BA.MeetingMinutesB.MeetingAgendaC.MeetingpreparationD.MeetingDiscussion9【單選題】(2分)Agendasareusuallycirculatedtomeetingparticipants（

）ameeting.正確答案：DA.duringB.afterC.attheendofD.before10【單選題】(2分)Minutesareanofficial（

）oftheproceedingsofaformalmeeting.正確答案：DA.decisionB.experienceC.discussionD.record1【多選題】(3分)Toadvertiseproductseffectively,oneshouldconsidertheproduct's（

）.正確答案：ABCDA.goodimageB.creativesideC.impressivelogoD.easierandmemorablename2【判斷題】(1分)Wecanfindadvertisementsfromdifferentchannels,likeTV,newspaper,magazine,interne,andbillboard.正確答案：AA.對B.錯3【多選題】(3分)Aprodudct'ssellingpointsgenerallyincludeits（

）.正確答案：ACDA.materialsB.impressivelogoC.qualityandperformanceD.otherinformation4【單選題】(2分)Thesentence"Alwaysbeclosing"means（

）.正確答案：DA.總是關(guān)閉B.被關(guān)了C.失敗了D.成交5【多選題】(3分)Usuallyanegotiationincludesfourstages.Theyare（

）.正確答案：ABCDA.bargainingB.preparationC.smalltalkD.makinganagreement6【判斷題】(1分)Negotiationisadialogueamongnations,companies,non-profitorganizationsorindividuals.正確答案：BA.錯B.對7【單選題】(2分)WhatdoestheChinesemeaningof"ShippingMark"?正確答案：BA.索賠B.運輸標記C.單價D.數(shù)量8【單選題】(2分)The4Psmarketingtheorywasproposedby（

）.正確答案：CA.RobertLauterB.JohnFordC.JeromeMcCarthyD.BernardShaw9【判斷題】(1分)Thecontractpreparedbythebuyeristhepurchasecontract.正確答案：BA.錯B.對10【單選題】(2分)The4Csmarketingtheorywasraisedby（

）.正確答案：AA.RobertLauterB.JeromeMcCarthyC.JohnFordD.BernardShaw1【單選題】(2分)WhatistheEnglishTranslationsof“出價人，投標人”?正確答案：AA.bidderB.sampleC.promoteD.appointment2【判斷題】(1分)TheChinesemeaningof

"Areyouavailabletoday?"is“你今天有空嗎？”正確答案：AA.對B.錯3【多選題】(3分)Whataretherightclosingsoftenusedinathank-youlettertoacustomer?正確答案：ADA.TakecareB.YourloveC.LovelyD.Sincerely4【判斷題】(1分)Itisnecessarytoidentifythereasonwhyyouwritethethank-youlettertoacustomer.正確答案：AA.對B.錯5【多選題】(3分)Todealwithcustomercomplaint,oneshould（

）.正確答案：ABCDA.apologizeB.acknowledgeC.fixD.listencarefully6【判斷題】(1分)Customerserviceisadifficultjob.正確答案：BA.錯B.對7【多選題】(3分)The"threeguarantees"inafter-salesservicerefersto（

）.正確答案：ACDA.repairB.reviewC.returnD.replacement8【單選題】(2分)Accordingtothelesson,whenyouaregoingtoanswerthecustomers’questionsaboutafter-salesservice,payattentiontothefollowingexcept（

）.正確答案：BA.Bearyourselfwell.B.Speakquietly.C.Don’tasy‘a(chǎn)bsolutely’,‘must’.D.Solvethemostimportantproblemsfirst.9【判斷題】(1分)Incustomerservice,expandingbusinessmeanslookingfornewbusiness,recommendingnewproducts,includingnewcustomersandnewopportunities.正確答案：BA.錯B.對10【單選題】(2分)Wecantakethefollowingactivitiesforsalespromotionexcept

（

）.正確答案：BA.newspaperadvertisingB.playinggamesC.tradefairsD.televisionadvertising1【單選題】(2分)WhatistheChinesetranslationof“destination”？正確答案：BA.時差B.目的地C.旅行方式D.行程2【單選題】(2分)"Itinerary"

means（

）.正確答案：CA.flightB.destinationC.planoftravelD.agency3【單選題】(2分)"king-sizebedroom"means（

）inChinese.正確答案：AA.大床房B.雙人間C.單人間D.標準間4【單選題】(2分)Ifaguestasksabouttheroomrate,whatwouldhesay?正確答案：CA.HowmayIhelpyou?B.Isbreakfastincluded?C.What’stheroomratepernight?D.MayIhaveyournameandphonenumber,please?5【單選題】(2分)Aftertakingofftheplane,youwillgothrough（

）firsttohaveyourdocumentchecked.正確答案：CA.theCustomsCheckB.theBaggageClaimC.theImmigrationCounterD.theCheck-inCounter6【單選題】(2分)Ontheboardingpass,youcanseesomeinformationexcept（

）.正確答案：BA.flightnumberB.priceC.boardingtimeD.seatnumber7【單選題】(2分)Morethan$10.000ofcash

attheimmigrationcountermust（

）,oritwillbeconfiscated.正確答案：AA.bedeclaredB.declaredC.bedeclareD.declare8【單選題】(2分)Doyouwanttopay（

）cashor（

）creditcard.正確答案：AA.in,byB.by,inC.in,inD.by,by9【單選題】(2分)I'mafraidwearefullybooked（

）the5th.正確答案：DA.withB.ofC.forD.by10【單選題】(2分)Thehotelisfullandthereissomeone（

）yourroom.正確答案：AA.takingB.takeC.totakeD.takes1【判斷題】(1分)Whenchoosingabooth,anexhibitorwillconsidertheboothtype,size,location,price,etc.正確答案：AA.對B.錯2【多選題】(3分)Ifanexhibitorwantstoapplyforabooth,he/sheshould（

）.正確答案：ABCDEA.faxthecopyormailtheoriginalapplicationformtotheorganizerB.fillintheboothapplicationformC.signtheagreementD.confirmboothallocationE.arrangethepaymentandreceiveexhibitormanual3【單選題】(2分)Publictradefairsareopento

（

）.正確答案：BA.companyrepresentativesonlyB.thegeneralpublicC.certainpeopleD.Chineseonly4【單選題】(2分)Manytradefairsarebookedquitequickly.Anearly（

）isthereforeadvisable.正確答案：DA.budgetplanningB.advertisingC.settingobjectivesD.registration5【單選題】(2分)WhichofthefollowingisNOTaboothservice?正確答案：BA.Demonstratetheproduc.B.Haveasmalltalkwithfriends.C.Handout/collectbusinesscards.D.Gatherinformationaboutcompetitors.6【單選題】(2分)WhatistheChinesemeaningof"BudgetPlanning"?正確答案：AA.預算規(guī)劃B.售貨計劃C.買賣規(guī)劃D.現(xiàn)金交易7【判斷題】(1分)“Inbusiness,youdon'tgetwhatyoudeserve,yougetwhatyounegotiate.”Thissentencetellsustheimportanceofcommunicationinbusinessnegotiation.正確答案：AA.對B.錯8【多選題】(3分)Iftheofferisunacceptable,youcouldsay（

）正確答案：ABCDA.Thepriceisunacceptable.B.Thepriceisfarbeyondourbudget.C.I’mafraidwecan’tagreetotheprice.D.Thepriceistoohigh.9【單選題】(2分)WhatistheEnglishtranslationof“成本價”?正確答案：DA.specialpriceB.buyingpriceC.selling