旅游英語課件：An Introduction to Tourism Industry

AnIntroductiontoTourismIndustryPartOnePre-classActivitiesI.Letthestudentssaysomethingaboutthetourismindustry.II.Letthestudentstalkabouttherolesthatthetourismindustryplays.PartTwoTeachingPointsI.Importantpoint:masterwordsandphrasesrelatedtotourismindustry.II.Difficultpoint:learnthedetailedinformationabouttourismindustryandrelatedcommunicativeskills.PartThreeContentI.LeadinII.SituationalDialogues

III.Vocabulary&UsefulexpressionsIV.ReadingMaterials.V.KnowledgeExpansionI.Leadin1.Giveabriefintroductionabouttourismindustry.2.Informthestudentsofteachingobjectives.3.Providesomerelatedbackgroundinformationoftourismindustry.II.SituationalDialogues

DialogueOneDialogueTwoDialogueThreeDialogueFourTakedialoguetwoforexample.

TheStructureoftheTourismIndustryA:Couldyoutellussomethingaboutthestructureofthetourismindustry,sir?B:Well,asweknow,thetourismindustryisamassivebusinesschieflymadeupofthethreeindispensablecomponents:tourismresources,tourismfacilities,andtravelservices.A:Thankyou,sir.Butwhatdotourismresources,tourismfacilities,andtravelservicesreferto?B:Tourismresourcesindicatetouristattractions.Tourismfacilitiesrefertofixturesanddevicesfortourismindustry.Travelservicesareservicesspeciallysuppliedfortourists.A:Hmm,Sir,doyoumeanthattourismindustrycannotexistwithoutthethreeelements?B:Yes,absolutely.Touristattractionsarethebasicallythethingsthatmakepeoplebecometourists,suchasnaturalorhistoricalscenery.Whenpeopletravel,theyneedvehiclestotransportthem,hotelstoaccommodatethemandrestaurantstofeedthem.Duringtravelling,peoplealsorequireservicesofferedbytourguides,hotelsandrestaurants.A:Thankyou,sir.Aretheservicessuppliedbythetourguidesthemostimportantpartoftravelservicesdonebytravelagents?B:Yes,verygood.Tobespecific,travelagents,accommodationoperatorsandtransportoperatorsarethethreekeyorganizationsthatarelikelytobeinvolvedinanytravelling,whichworktogethertoformwhatiscalledasadistributionchain.A:Thankyouverymuch!III.Vocabulary&Usefulexpressions1.UsefulWords

massiveadj.厚重的，大塊的indispensablecomponents不可或缺的成分tourismresources旅游資源tourismfacilities旅游設施travelservices旅游服務travelagents旅行社accommodationoperators住宿運營商transportoperators交通運營商involvedin使陷入distributionchain產(chǎn)業(yè)鏈2.UsefulExpressionsWorldTourismDay世界旅游日WorldTourismOrganization世界旅游組織TouristAdministration旅游局China'sNationalTourismAdministration中國旅游局ProvincialTourismAdministration省旅游局MunicipalTourismAdministration市旅游局CountyTourismAdministration縣旅游局

IV.ReadingMaterials.Thetourismindustryhaslongbeenregardedasasourceforeconomicgrowthandemployment.Incentivesarehighformanycountriestorampuptheirtourismindustryastheytrytogettheireconomybackontrack.It'shardlysurprisingthatmegainternationaleventsarebeingpursuedglobally,whichiswidelybelievedtocatalyzethetourismindustry.Butdespiteitspromisingfuture,tourismremainsvulnerabletofactorslikerisingfuelprices,extremeweatherandnaturaleventsandoutbreakofepidemicsaswell.peopleneedtobraceforsimilarincidentsinthefuture.V.KnowledgeExpansion

旅游服務禮儀旅游服務禮儀可分為三種形式：一是語言性，即各種交際場合中的禮貌用語，如“您好”、“謝謝”、“再見”、“對不起”等等，這些語言體現(xiàn)了尊敬、愛護和友好的信息。二是行為體態(tài)性，即儀容、儀表、舉止、各種禮節(jié)等，如鞠躬、敬禮、微笑、握手、擁抱、點頭、敬酒等等，這些身勢體態(tài)體現(xiàn)了對對方的關懷和敬意。三是回避性，在服務接待過程中，談話內(nèi)容不要涉及疾病、死亡等不愉快的話題及婦女的年齡、婚否、工資收入等私事。如：人死了一般說去世了，而不說死了；又如一般說上洗手間，而不說上廁所。還有，別人反感的話避開不講，別人反感的事避開不做，等等。為此，旅游從業(yè)人員必須了解各國的國情和民俗，懂得旅游者的生活方式、飲食習慣以及愛好和忌諱。PartFourConsolidationOrganizet