教學(xué)課件-商務(wù)英語(yǔ)口語(yǔ)實(shí)訓(xùn)(上冊(cè))魏正珠

UnitOne

MeetingfortheFirstTime初次見(jiàn)面PartoneWarm-up

WhenyoumeetaVIPforthefirsttime,whatwouldyousaytohim/her?Discussthistopicwithyourpartnersingroups.ReferenceAnswerstoWarm-upNicetomeetyou,IamBrienfromChinaAgriculturalMachineryImportandExportCompany.It'snicetomeetyouhere.

(1)KeyWord(s)：Areyou…?Excuseme,butareyouBrienfromBrienCorporation?對(duì)不起，請(qǐng)問(wèn)您是來(lái)自布萊恩集團(tuán)的布萊恩嗎？Excuseme,butareyouJohnfromIBMCompany?對(duì)不起，請(qǐng)問(wèn)您是來(lái)自IBM公司的約翰嗎？★L(fēng)anguagePointsAreyou…?“您是……嗎？”說(shuō)話者通過(guò)這句話來(lái)確認(rèn)聽(tīng)話人的身份。(2)KeyWord(s)：Mynameis...,I'm...of...MynameisBrien.I'mthemanageroftheBrienTradingCompany.我的名字是布萊恩，我是布萊恩貿(mào)易公司.MynameisBrien.I'mtheinterpreteroftheBrienExport&ImportCompany.我的名字是布萊恩，是布萊恩進(jìn)出口公司的口譯。(3)KeyWord(s)：introduce

Allowmetointroducemyself.I’mBrien,fromWashington(4)KeyWord(s)：workin在……工作IworkintheChinaDoraImportandExportCompany.IworkintheAmericanShippingCompany.(5)KeyWord(s)：onbehalfof…

(作為…的代表)

OnbehalfofABCCompany,I’mverygladtowelcomeyou.作為ABC公司的代表，我很高興地歡迎您的光臨I’vecometoreceiveyouonbehalfoftheCEO.我代表首席執(zhí)行官來(lái)迎接您。I’vecometoreceiveyouonbehalfofMr.Brien.我代表布萊恩先生來(lái)迎接您(6)KeyWord(s)：receive

I'mveryhappyyoucancometoreceiveme.我很高興你能來(lái)接待我Itismygreathonourthatyoucancometoreceiveme.您能來(lái)接我，是我莫大的榮幸。(7)KeyWord(s)：feelfree

Ifyouhaveanyfurtherquestions,pleasefeelfreetocallus.如果有任何問(wèn)題，請(qǐng)打電話來(lái)。Feelfreetocallmewhenyouneedhelp.如果需要幫助就打我電話。Pleasefeelfreetocallus.請(qǐng)隨時(shí)給我們打電話。Pleasefeelfreetocallmeathomeoratwork.請(qǐng)隨時(shí)致電我家或辦公地點(diǎn)商討面談時(shí)間。Ifyouhavequestionspleasefeelfreetocallme.有什么問(wèn)題盡管打電話給我。(8)KeyWord(s)：considerate

Youarealwayssoconsiderate!你總是想的那么周到！Youarebeingsoconsiderate.您想得實(shí)在是太周到了。You'reright.Youcannotbetoocareful.你做得對(duì)。你無(wú)論怎么細(xì)心都不過(guò)分。Youcould(might)havebeenmorecareful.你本來(lái)可以更細(xì)心的。(9)KeyWord(s)：trip/flight/journey

Howwasyourtrip/flight/journey?您的旅行怎么樣?Didyouhaveapleasant/niceflight?您旅途愉快嗎？Didyouhaveasmoothjourney?您一路還順利嗎？(10)KeyWord(s)：haveahotelaccommodationHotelaccommodationwasscarceduringtheOlympicGames.奧運(yùn)會(huì)期間，旅館房間很難找到。Ofcourse,ifyouprefer,wecanarrangehotelaccommodation.當(dāng)然如果你愿意，我們也提供旅館住宿服務(wù)。Visitorshavedifficultyinfindinghotelaccommodationduringthesummer.夏季游客們很難在旅館找到膳宿。(11)KeyWord(s):Howdoesthatschedulesoundtoyou?

Whatdoyouthinkofthatschedule?您認(rèn)為那樣的安排怎么樣？WhatwouldyousaytohavingameetingonnextMonday?您覺(jué)得下周一開(kāi)會(huì)怎么樣？PartThreeClassroomActivities

ClassroomActivity1Twostrangersmeetattheairport.Theyintroducethemselvesandexchangeinformationaboutjobs,companiesandnationalities.Makeadialogueinpairsonthegivensituation.ReferenceAnswersto

ClassroomActivity1A:Excuseme.AreyouMr.BrienfromABCCorporation?B:Yes,Iam.AndareyouJohn?A:Yes,IamJohn,thegeneralmanagerofAssociatedBritishPictureCorporation.Nicetomeetyou,Mr.Brien.B:Nicetomeetyoutoo,IamasalesmanagerofABCCorporation.Didyouhaveapleasantflight?A:Oh,quiteaniceone.Theweatherisfinethroughouttheflight.B:Gladtohearthat.Mr.WanggoestoEngland.Mr.BrownandhissecretaryMs.Lilyaremeetinghimattheairport.Mr.WangandMr.Brownarefriendswhohaven’tseeneachotherforalongtime.Makeadialogueinpairsonthegivensituation.ClassroomActivity2Mr.WanggoestoEngland.Mr.BrownandhissecretaryMs.Lilyaremeetinghimattheairport.Mr.WangandMr.Brownarefriendswhohaven’tseeneachotherforalongtime.Makeadialogueinpairsonthegivensituation.ReferenceAnswersto

ClassroomActivity2Mr.Brown:Hi,Wang.Wehaven'tmetforages,longtimenosee.Mr.Wang:Yes,longtimenosee,how'severythinggoing?Mr.Brown:Aboutthesameasusual.Andyou?Mr.Wang:Fine!Mr.Brown:Well,howlongareyoustayinginFuzhou?Mr.Wang:Threedays.I’lltalkbusinesswithyourSalesDepartment.Mr.Brown:ThisismysecretaryMs.Lily,Ms.Lily,ThisisMr.Wang.Ms.Lily:Nicetomeetyou.Mr.Wang:Nicetomeetyoutoo.ClassroomActivity3Attheairport,ifyouwanttomakesurethattheperson/placeistheperson/placeyouarelookingfor,whatdoyousayinthesituation?Discussthetopicwithyourpartners.ReferenceAnswersto

ClassroomActivity3Excuseme.MayIaskyouaquestion?AreyouMr.BrienfromABCCorporation?Excuseme.IsthisthewaytoXinhuaRoad?

ClassroomActivity4Attheexitoftheairport,ifyouhaveelbow（推擠）yourwayouttothedoorofthebuswhichisverycrowded.Whatwouldyoudoandsayinthesituation?Discussthetopicwithyourpartners.ReferenceAnswersto

ClassroomActivity4ExcusemePartFiveHomework11.WhenSmith,thegeneralmanagerofBrienCompany,wasinformedofthatthecooperationbetweenhiscompanyandStarCompanyisprogressingsuccessfully,hedecidedtovisitthelattercompanywithhiswife.ThegeneralmanagerofStarCompanyisgoingtoreceivetheforeignguestswithyou.Attheexitoftheairport,yourgeneralmanagerwillfirstshakehandswiththegeneralmanagerofBrienCompanyandhiswifeafterintroduction.Exchangeyouropinionswithyourpartnersaboutthefollowingquestions:(1)Howwillyouintroduceyourself?(2)Howwillyouintroducetheotherthreepersonsinaproperorder?(3)Howwillyourmanagershakehandswiththeguestsinaproperorder?ReferenceAnswers(1)Presentthenamecardandthenmakeaself-introductionwhichincludesmyname,company,department,positionandsoon.ReferenceAnswers(2)Firstly,youcouldintroduceyourgeneralmanagertothecustomers.AndthenyouintroduceSmithandhiswifetoyourgeneralmanager.Finally,youmakeaself-introduction.ReferenceAnswers(3)YourmanagercouldshakehandswithSmithfirstandthenhiswife.Homework22.BothJohnandTomaregoingtoattendthedinnerpartytonightthisevening.Johnisyoungandsuperordinate,whileTomisoldbutinferiorinsocialposition.Whoshouldbeintroducedfirst?Exchangeyouropinionswithyourpartnersaboutthequestion.ReferenceAnswersYoumayintroduceTom,whoisoldbutinferiorinsocialposition,toJohnwhoisyoungandsuperordinate.Homework33.TranslatethefollowingsentencesintoEnglish.（1）我的名字是李穎，是Dora貿(mào)易公司的銷售經(jīng)理。（1）MynameisYingLi,thesalesmanageroftheDoraTradingCompany.（2）他本人非常地想見(jiàn)你，但是今天早上他太忙了。（2）Hehasbeenveryeagertomeetyou,buthewasunexpectedlybusythismorning.（3）我不喜歡拘泥于禮節(jié)。（3）I'mnotbigonformalities.（4）您的旅行如何？（4）Howwasyourflight?（5）您預(yù)訂了酒店了嗎？（5）Doyouhaveahotelaccommodation?（6）我已經(jīng)在Grand酒店預(yù)訂了雙人房。（6）IhavebookedadoubleroomatGrandHotel.（7）我很高興你能來(lái)接待我。（7）I'mveryhappyyoucancometoreceiveme.（8）我們真心希望你們?cè)谏虾＿^(guò)得愉快。（8）Wereallywishyou'llhaveapleasantstayinShanghai..（9）我在美國(guó)船務(wù)公司工作。（9）IworkintheAmericanShippingCompany.Homework44.Challenge:Completethesentencesbasedonwhatyouhavelearned.（1）A:___Welcome______toABCcompany.B:__Thank___you.I'vebeen_expecting

tocomehere.（2）A:I’vecometoreceiveyouon_behalf

_oftheCEO.B：Heisalwaysso_considerate________.（3）A:I'mBrien,fromtheABCCompany.__Nice

tomeetyou.B:I'mJohn,fromKoreacompany.__Nice

_tomeetyoutoo.(4)I'mveryhappyyoucancometo_receive

me.（我很高興你能來(lái)接待我）.(5)A:I'mveryhappyyoucancometoreceiveme.B:Don‘t_mention

_it.It’smy__pleasure.（不必客氣,這是我的榮幸）(6)Howwasyour__flight

___?（您的旅行怎么樣?）Didyouhavea__pleasant

journey?（您一路還順利嗎？）(7)Howwasyourflight?B:Very_good

.Ihadalong_sleep

ontheplane.（非常好，在飛機(jī)上，我還睡了好一會(huì)兒。）（8）Wereallywishyou'llhaveapleasant

stayinChina（我們真心希望你們?cè)谥袊?guó)過(guò)得愉快。）（9）Wereallywishyou'llhaveapleasant_stay

inFuzhou.B:Thankyou.I___do_thinkwewill.(10)Excuseme,___but

__areyouBrienfromBrienCorporation?（對(duì)不起，請(qǐng)問(wèn)您是來(lái)自布萊恩集團(tuán)的布萊恩嗎？）Excuseme,butareyouJohnfromIBM_Company__?（對(duì)不起，請(qǐng)問(wèn)您是來(lái)自IBM公司的約翰嗎？）(11)A:Excuseme,butareyouBrienfromBrienCorporation?B:Yes,__I’m__Brien__.(12)Allowmeto__introduce

___myself,I’mBrien,fromWashington.(13)Allowmetointroducea_friend__toyou.（讓我給你介紹一個(gè)朋友。）(14)A:Allowmetointroducemyself.I’mBrien,fromWashington.B:_Nicetomeetyou____.(15)MynameisBrien.I'mthe_manager

oftheBrienTradingCompany(我的名字是布萊恩，我是布萊恩貿(mào)易公司的經(jīng)理。)MynameisBrien.I'mthe_interpreter

_of_theBrienExport&ImportCompany.(我的名字是布萊恩，是布萊恩進(jìn)出口公司的口譯。)(16)A:MynameisBrien.I'mthemanageroftheBrienTradingCompanyB:___Gladtoseeyou___.(17)A:IworkintheChinaDoraImportandExportCompany.B:It’sniceto__meet

___youhere.(18)IworkintheAmericanShippingCompany.B:I’mvery_happy____tomeetyou.ThankYou!UnitTwo

BusinessReception商務(wù)接待PartOneWarm-up(1)Asthesecretaryofthegeneralmanager,youaregoingtoreceiveaVIPfromUSA.Howwillyoumakeaschedule?ReferenceAnswerSuchaschedulemayincludereceivingthecustomers,meeting,signingceremony,sightseeing,vehicles,lunch/dinnertime,andtheaccompanyingpersons.KeyWord(s)：lookforwardtoIlookforwardtoyourvisitnextweek.我期待你下周的來(lái)訪。Lookforwardtoyourvisitatthescene!期待您的現(xiàn)場(chǎng)光臨！Welookforwardtoyourvisitandcooperation.我們期待您的光臨與合作！Lookforwardtoyourvisit,andsincerelycooperatewithyou.期待你的來(lái)訪，真誠(chéng)與你合作。KeyWord(s)：makesureIwanttomakesureyouhaveapleasantstayinBeijing.我希望你們?cè)诒本┑亩毫粲淇臁lthoughHongKongissmallinsize,thereisalottosee,somakesureyoustayforalongtime!盡管香港不是很大，但是值得游覽的地方卻有很多，所以請(qǐng)留足夠的時(shí)間給你的香港之行。Myjobistomakesurethatyouallhaveagreatstayherewithusandgoawayfeelingrelaxedandrefreshed.我的工作是確定你們和我們呆在這一段時(shí)間，走之后感到輕松和清新。KeyWord(s)：startwith

Let'sstartwithabrieftouraroundtheDepartment.我們就開(kāi)始先整個(gè)部門繞一下。MaybewecouldstartwiththeProductDevelopmentDepartment(也許我們可以先參觀一下產(chǎn)品開(kāi)發(fā)部)Shallwestartwiththeassemblyline?咱們從裝配線開(kāi)始看好嗎？KeyWord(s)：

inspection/qualitycontrol

Allofourproductshavetopassstrictinspectionbeforetheygoout.我們所有的產(chǎn)品在出廠之前必須要通過(guò)嚴(yán)格的檢査。

Productsthatareexportedmustgothroughstrictinspection.出口的商品都要經(jīng)過(guò)嚴(yán)格的檢驗(yàn)。Allproductshavetopassstrictinspectionbeforetheygoout.Noonecanmatchussofarasquality!所有產(chǎn)品出廠前必須要經(jīng)過(guò)嚴(yán)格檢查。就質(zhì)量而言，沒(méi)有任何廠家能和我們相比！KeyWord(s):impression

What'syourimpressiononourfactory?您對(duì)我們工廠的印象如何？I'dliketoinviteyoutogiveyourimpressiononourcompany.我誠(chéng)摯地邀請(qǐng)您來(lái)對(duì)我公司的印象進(jìn)行一些評(píng)點(diǎn)。KeyWord(s)：beimpressedby...

Frankly,Ms.Sloan,Iwasveryimpressedbyyourletterandtalkingtoyouhasreinforcedthatgoodimpression.坦白地說(shuō)，斯洛恩女士，我對(duì)你的來(lái)信印象深刻，和你的交談更加深了這種良好的印象Weweremostimpressedbyyourefficiency.我們很欽佩你的工作效率。I'mimpressedbyyourapproachtobusiness.你們經(jīng)營(yíng)業(yè)務(wù)的方法給我留下了很深的印象KeyWord(s)：havegotto

Wehavegottorushtotheairport.我們必須趕緊去機(jī)場(chǎng)。Sorry,Ihavegottogonow.抱歉，我現(xiàn)在非走不可了。Firsthehastogotoreception.首先，他得去接待處。PartThreeClassroomActivitiesClassroomActivity11.Thefirstimpressionaguesthasofahotelisthewaythedoormanortheclerkgreetshim/her.Usuallyaguestformshisopinionofthehotelbythereceptionhefirstreceives.Discussthetwotopicswithyourpartners:(1)Tellsomewaystomakeaguestfeelwelcome.(2)Whyisaguest’sfirstimpressionofthehotelimportant?ReferenceAnswers(1)Makeyourappearancelooknice.Trytobehospitable,amicable,courteous,respectfultothecustomersandyourself,cooperative,honest,faithfulanddedicated.(2)Latercommunicationmaybebasedonthefirstimpression.ClassroomActivity22.Youaregoingtotoreceiveaforeignbusinessman.Trytomakeadialouguewithhim/her,arrangingforhis/hervisitinBeijing.SampleDialogueA:Goodmorning,Mr.Wilson.B:Goodmorning,Li,A:Didyouhaveagoodrestlastnight?B:Yes,Ihadasoundsleepinthenight.A:Andwhatdoyouthinkoftheroom?B:Oh,theroomisverynice.It’sverykindofyoutogetmesuchabrightandcomfortableroom.A:I’mgladyoulikeit.B:Ilikeitverymuch.Thankyou.A:HowmanytimeshaveyoubeentoChina?B:Iamastrangerhere,butI’vebeenlookingforwardtovisitingBeijing.A:Sightseeingisouragendatoday.B:Nice.IknowShanghaiisthemostinterestingtouristsightsforvisitors.Ihaveheardofthe

Imperial

Palace,theSummerPalace,andtheGreatWall.A:Notjustsightseeing.Chinesecuisine,notgreasy,winsitsreputationforfreshness,tenderness,softness,smoothnessofitsdisheswithmellowfragrance.B:TheChinesecuisineisoneoftheworldrecognizedcelebritydishes,ithasalonghistory,anditwasfavoredbythepeopleoftheworld.

A:Right.YougetthechancetotrythedishesIrecommended.

B:Wowmymouthiswatering.A:Wearehavingadinnerpartytonight,celebratinganothertenyearsofpartnership!B:Thankyouverymuchforyourinvitationandhospitality.ClassroomActivity33.Thismorning,youwillreceiveanimportantguestfromUSA,butyouarelate.Makeadialogueapologizingforbeinglateandintroducingyourcolleagues.ReferenceAnswersI'mterriblysorryforbeinglate,Bob.Therewasatrafficjam.Letmeintroducemycolleaguestoyou.Thisis…PartFiveHomework11.DiscusswithyourpartnersthebestagendaforaVIPwhoisgoingtovisityourcompanyonbusiness.Payattentiontothefeasibilityofyourideas.TipsSuchagendamayincludereceivingthecustomers,meeting,signingceremony,sightseeing,vehicles,lunch/dinnertime,andtheaccompanyingpersons.Homework22.TranslatethefollowingsentencesintoEnglish.(1)上午有一個(gè)商務(wù)會(huì)議。(1)Therewillbeabusinessmeetinginthemorning.(2)你有機(jī)會(huì)嘗一嘗佛跳墻。(2)YouhavethechancetohaveatasteofBuddhaSkippingWall.(3)西湖是個(gè)劃船的好地方。(3)TheWestLakeisaniceplaceforboating.(4)你喜歡在哪見(jiàn)面，在辦公室或者在飯館附近？(4)Wheredoyouprefertomeet,intheofficeortherestaurantnearby?(5)你認(rèn)為這兒天氣怎么樣？(5)Howdoyouliketheweatherhere?(6)我期待你下周的來(lái)訪。(6)Ilookforwardtoyourvisitnextweek.(7)我的工作是確定你們和我們呆在這一段時(shí)間，走之后感到輕松和清新。(7)Myjobistomakesurethatyouallhaveagreatstayherewithusandgoawayfeelingrelaxedandrefreshed.(8)咱們從裝配線開(kāi)始看好嗎？(8)Shallwestartwiththeassemblyline?(9)然后我們可以參觀質(zhì)檢部。(9)ThenwecouldvisittheQualityControlDepartment.(10)這邊兒請(qǐng)，這是你們的桌子。(10)Thiswayplease,thisisyourtable.(11)我們所有的產(chǎn)品在出廠之前必須要通過(guò)嚴(yán)格的檢査。(11)Allofourproductshavetopassstrictinspectionbeforetheygoout.

(12)我誠(chéng)摯地邀請(qǐng)您來(lái)對(duì)我公司的印象進(jìn)行一些評(píng)點(diǎn)。(12)I'dliketoinviteyoutogiveyourimpressiononourcompany.(13)我們很欽佩你的工作效率。(13)Weweremostimpressedbyyourefficiency.(14)我們今天在這里是要回顧去年的工作并討論來(lái)年的工作計(jì)劃。(14)Weareheretodaytoexamineourworkinthelastyearanddiscussourplanfortheagenda.(15)多么希望你能多呆一會(huì)兒。(15)HowIwishyoucouldstaylonger.(16)我們必須趕緊去機(jī)場(chǎng)。(16)Wehavegottorushtotheairport.(17)謝謝您這么多年的幫助。(17)Thankyouforyourhelpalltheseyears.(18)讓我們同心協(xié)力，攜手共進(jìn)，開(kāi)創(chuàng)未來(lái)。(18)Letusworktogetherhandinhand,createthefuture.(19)我明天到機(jī)場(chǎng)為你送行。(19)Iwillseeyouoffattheairporttomorrow.(20)祝您一路順風(fēng)。(20)Iwishyouaverygoodjourney.Homework33.Challenge:completethesentencesbasedonwhatyouhavelearned.

(1)Therewillbea_daily__meeting__inthemorning.（上午有一個(gè)每日會(huì)議）(2)Haveataste_ofthenature___beauty__!(領(lǐng)略大自然的美麗！)(3)Whereisaniceplacefora_one-day___excursion__?(哪里是一日游的好地方？)(4)Iprefernotto__talk_______about__thisquestionatthemoment.(我現(xiàn)在寧愿不談這個(gè)問(wèn)題。)(5)HowdoyoulikeChinesefood?(6)Look__forward__toyourvisitatthescene!(7)I’vecometomakesurethatyouhaveanicestayinFuzhou.(8)MaybewecouldstartwiththeProductDevelopmentDepartment_(也許我們可以先參觀一下產(chǎn)品開(kāi)發(fā)部)(9)Thenwecouldlookatthe_Production

Section_（我們可以參觀生產(chǎn)科）

(10)Thiswayplease,seeyou__later

______.

(11)Productsthatare__exported___mustgothroughstrictinspection.(出口的商品都要經(jīng)過(guò)嚴(yán)格的檢驗(yàn)。)(12)Thankyouforyour__speech

__.Itmadeadeep__impression

__onme.(謝謝你的演講。它給我留下了一個(gè)深刻的印象。)(13)I'mimpressedbyyourapproachtobusiness.（你們經(jīng)營(yíng)業(yè)務(wù)的方法給我留下了很深的象。）(14)Havingameetingisour___agenda

__today.(我們今天的日程安排是開(kāi)會(huì))(15)Hopeyoustay__longer

_____nexttime.（希望下次你能多待會(huì)兒。）(16)First,hehastogoto__reception

.(首先，他得去接待處。)(17)Thankyouforyourinformation

.(謝謝你提供的信息。)(18)Letuswork___together__handinhand,createthe__future__.(讓我們同心協(xié)力，攜手共進(jìn)，開(kāi)創(chuàng)未來(lái)。)(19)I'llrememberto_see__you_off___tonight.(我會(huì)記住今晚來(lái)送您。)(20)Haveanice___trip__.(祝大家旅途愉快。)ThankyouUnitThreeTelephoneCalls電話應(yīng)答PartOneWarm-up(1)WhatshouldbepaidspecialattentionwhenyouaregoingtoputthroughaVIPtoyoursalesmanager?Discussthistopicwithyourpartnersingroups.ReferenceAnswers

Thefollowingpointsmaybepaidspecialattention:(1)Saypolitely:‘Goodmorning.BrienTradingCompany.MayIhelpyou?’(2)Takenotes.KeyWord(s)：

put…through…(給…)接通(電話)

Couldyouputmethroughtothemanager?你能替我把電話接到經(jīng)理那里嗎？Couldyouputmethroughtothemanager'soffice?你能替我把電話接到經(jīng)理辦公室嗎？CouldyouputmethroughtoMrWang,please?能給我接通王先生嗎？KeyWord(s)：

holdtheline請(qǐng)別掛電話

Wouldyouholdtheline,please?請(qǐng)不要掛斷好嗎?Justaminute.Holdthelineplease.稍等一下，請(qǐng)別掛線。Willyoupleaseholdthelineaminute?請(qǐng)等一下，別掛上電話。Wouldyouliketoholdthelineforamoment?你能稍等一會(huì)（不掛電話）么？KeyWord(s)：onanotherphoneYes,holdonplease.She'sonanotherphonerightnow.好的，請(qǐng)稍等。她現(xiàn)在在接電話。Sorry,Iamstillonthephone.Couldyouholdforanotherminute?對(duì)不起，我還在講電話，能不能再請(qǐng)你稍候一分鐘。Unfortunately,he'sonanotherphonenow.Couldyoupleasegiveacallbacklater?他現(xiàn)在電話占線，請(qǐng)過(guò)會(huì)兒打來(lái)好嗎？KeyWord(s)：leaveamessageMayIleaveamessage?我能留下口信嗎？Pleaseleaveamessageafterthebeep.請(qǐng)?jiān)谟嵦?hào)后留下你的口訊。Sorry,Johnisn'tin,pleaseleaveamessage.對(duì)不起，約翰不在，請(qǐng)留個(gè)口信吧。Hedidn'tleaveamessage,buthere'shiscard.他沒(méi)有留言，倒是留下了一張名片。KeyWord(s)：takeamessageThemanagerisout,canItakeamessage?經(jīng)理外出了，我可以替你轉(zhuǎn)個(gè)口信嗎?Sorry,Sheisout.ShallItakeamessage?抱歉，她外出了，你要留口信嗎？SorryIamnotsure.CanItakeamessage?對(duì)不起，我不清楚。你要留個(gè)口信嗎？I'mafraidIcan't.Canyoutakeamessage?我恐怕不行?？梢粤魝€(gè)口信嗎？KeyWord(s)：

pleasee-mailbacktome

Pleasewritemeane-mailwhenyougobacktoChicago.當(dāng)你回芝加哥時(shí)，請(qǐng)寫電子郵件給我。Pleasemailyourcommentsbacktome,Thankyou!請(qǐng)將您的意見(jiàn)以郵件形式回復(fù)給我，謝謝！PleasereviewtheE-mailandgiveacommentonit,thensendbacktome.收到郵件后請(qǐng)審閱并加上批注，然后回傳給我。PartThreeClassroomActivitiesClassroomActivity11.Twospeakersareinvolvedinthisconversation.SpeakerAphonesspeakerBandsuggeststheirappointmentbeputofffrom1:30p.m.to2:30p.m.,becauseAhassomeurgentbusinesstodealwith.TrytoMakeadialoguewithyourpartner.ReferenceKeySentences

(1)Ihavebeendelayedhere.Theplanewon'ttakeoffbecauseofthefog.Iwouldliketoputoffourappointmentfrom1:30p.m.to2:30p.m.ifitisconvenientforyou.因?yàn)橛徐F飛機(jī)停航，我被延誤地此地，要是你方便的話，我想把我們的約會(huì)推遲到星期四同一時(shí)間。(2)Doyoumeantoputofftheappointment?你想要推遲這次約會(huì)嗎?(3)Thereweresomeemergencies.Couldweputoffourappointment?發(fā)生了一些事情。我倆的約會(huì)能不能延期?ClassroomActivity22.Mr.LinistalkingwithMrs.Wuonthephone.Heistellingherthathehasmadesomearrangementsforhertotakeaninspectiontourofthefactories.TrytoMakeadialoguewithyourpartner.ReferenceKeySentences

Iamverygladtogiveacarefularrangementforyourfuturevisit.我非常高興能為您的來(lái)訪做精心安排。Canyoubriefusondetailedarrangementofhervisit?能否介紹來(lái)訪的行程的具體安排？Wewillvisit…inaccordancewiththearrangement.根據(jù)安排，我們將參觀……ClassroomActivity33.Mr.Brown,anAmericanexporterofore,hasdecidedtoleaveShanghaiforFuzhouonthe18thtolookformorebusinessopportunities.SohehastocallMs.ZhangtochangetheirarrangementssincehewillleaveShanghai3daysaheadofschedule.Maketelephonecallsaccordingtothesituationsgiven.ReferenceKeySentencesThereisgoingtobeachangeinourarrangement.我們的安排將有一個(gè)變化。IamsorrythatIhavetochangemyarrangementssinceIwillleaveShanghai3daysaheadofschedule.很抱歉，我不得不改變行程安排，我將在比原計(jì)劃提前三天離開(kāi)上海。Seekfornewcustomerchannelsandnewmarkets.尋求新的客戶渠道，開(kāi)拓新的市場(chǎng)。PartFiveHomework11.Youareverysadwhenoneofyourimportantcustomerscallsyou.Whatandhowwouldyousay?Exchangeyouropinionswithyourpartnersaboutthetopic?ReferenceAnswers

Smilewhenyoupickupthephone.Speakkindlyandenthusiasticallyinordertoleaveagoodimpressiononthelistener.Homework22.TranslatethefollowingsentencesintoEnglish.(1)這里是售后服務(wù)部。有什么要幫忙的嗎?(1)CustomerServiceDepartment.MayIhelpyou?(2)你能給我接通售后服務(wù)部嗎？(2)CouldyouputmethroughtoAfter-salesDepartment?(3)我想和你們的老板講話好嗎？(3)MayIspeaktoyourboss?(4)請(qǐng)不要掛斷好嗎?(4)Wouldyouholdtheline,please?(5)他現(xiàn)在正在接另一通電話。(5)Heisbusyonanotherphonerightnow.(6)我能不能給他留個(gè)口信？(6)CanIleaveamessageforhim?(7)我能為您給他捎個(gè)口信嗎？(7)CanItakeamessageforhim?Homework33.Challenge:completethesentencesbasedonwhatyouhavelearned.(1)ThisiscreditdepartmentofAgriculturalBankofChina.(這里是中國(guó)農(nóng)業(yè)銀行信貸部。)(2)Couldyouput_methroughtothemanager'soffice?(你能替我把電話接到經(jīng)理辦公室嗎？)(3)MayIspeaktoyouin___private

___?(我可以私下跟你談?wù)剢?？?4)Willyouplease__hold__thelineaminute?(請(qǐng)等一下，別掛上電話。)(5)Heistalkingon_another

__phone.Willyouwait?(他正在通話，您要不要稍等?)(6)Pleaseleaveamessageafterthebeep.(請(qǐng)?jiān)谟嵦?hào)后留下你的口訊。)(7)SorryIamnotsure.CanItakea_message_?(對(duì)不起，我不清楚。你要留個(gè)口信嗎？)ThankyouUnitFour

Businesstravelling商務(wù)旅行PartOneWarm-up:(1)Ifyouwouldliketotravelforbusinessbyplane,doyouknowwhatthestepsare?Discussthetopicwithyourpartners.ReferenceAnswers

(1)Book/buytheticket.(2)Checkedallyourluggagesandobtainyourboardingpass.(3)Safetyinspection.(4)Boardtheplane.KeyWord(s)：

passport，declarationcard

MayIseeyourpassportplease?我可以看一下你的護(hù)照嗎？Letmeseeyourpassportplease.Weneeditforregistration.請(qǐng)讓我看看你地護(hù)照。我們掛號(hào)時(shí)需要。Yourpassportandcustomdeclarationcard,please.Doyouhaveanythingtodeclare?請(qǐng)出示護(hù)照和申報(bào)單。是否有任何東西需要申報(bào)?。KeyWord(s)：paydutyon

You'llhavetopaydutyonthiscamera.你要支付這個(gè)相機(jī)的關(guān)稅。Youdon'thavetopayanydutyonyourwatchandsuit.你的手表和西裝都不用交稅。I'mafraidyouhavetopayquiteasumofdutyonthesevaluables.恐怕你得為這些貴重物品付相當(dāng)一筆稅金。Pleasegivethisdeclarationcardtothatofficerattheexit.請(qǐng)將這張申報(bào)卡交給出口處的官員。KeyWord(s)：applyforavisaIttookhimamonthtoapplythevisa.他申請(qǐng)簽證花了一個(gè)月。WherecanIapplyforVisaonarrival?請(qǐng)問(wèn)我在哪里申請(qǐng)落地簽證？HowtoapplyworkvisawithoutleavingChina?如何申請(qǐng)工作簽證？CanIapplyvisainShanghaiConsulOffice?我可以在上海領(lǐng)事館申請(qǐng)簽證嗎？KeyWord(s):handinapplicationWeshallgivethemnoticetohandintheapplicationbeforeFriday.我們應(yīng)該通知他們?cè)谛瞧谖逯敖簧仙暾?qǐng)書(shū)。PleasefillintheapplicationformandhanditbackbeforeFriday.請(qǐng)?zhí)顚懮暾?qǐng)表，并在星期五之前交回。Handinyourapplicationnow,otherwiseyouwillmisstheopportunity.現(xiàn)在就把申請(qǐng)交上來(lái)，否則的話你就會(huì)失去機(jī)會(huì)的。KeyWord(s)：financialstatus

Withoutanyfinancialaid,Ican'tgetastudentvisa.沒(méi)有任何財(cái)政援助，我不能獲得學(xué)生簽證。Yes,lastyearmyvisaapplicationwasrejectedforfinancialreasons.是的，去年我由于資金原因被拒簽了。Foryourvisa,weneedevidenceofyourfinancialstatusforthelastyears.對(duì)于你的留學(xué)簽證，我們需要知道你過(guò)去幾年的經(jīng)濟(jì)狀況。KeyWord(s)：airline

Whichairlinewouldyouprefertoflywith?你想坐哪家航空公司的飛機(jī)?Whichairlinewouldyouprefer?你喜歡哪個(gè)航空公司？Letusknowifyoupreferaspecificairlinesowecanofferyouthelowestfaresandyourchoiceofcarrier.告訴我們您是否需要一條專門的定期航線，這樣我們可以給您最低的票價(jià)，還能讓您選擇用什么飛機(jī)。KeyWord(s)：discount

It'squiteexpensive.Doyouhaveanyticketswithdiscount?挺貴的，你有打折機(jī)票嗎？ThereisasaleonfaresfromChinatoJapan.中國(guó)飛日本的機(jī)票現(xiàn)在打折。Iwasluckytobuyadiscountairticket.我碰巧買了一張打折的機(jī)票。KeyWord(s)：reservationI'dliketomakeareservationtoShanghai.我想預(yù)訂一張去上海的機(jī)票。Hello,I'dliketomakeareservationtoToronto.你好，我想訂一張去多倫多的機(jī)票。CouldImakeareservationforflight8toBrussels?我可以預(yù)定去布魯塞爾的8號(hào)班機(jī)座位嗎？KeyWord(s)：therightcounter

IsthistherightcountertocheckinforCI865?CI865班機(jī)是在這各柜臺(tái)辦理登機(jī)手續(xù)嗎?。Isthistherightcountertocheckinformyflight?這是辦理登機(jī)手續(xù)的地方嗎？Letmetakecareofeverything,allright?Now,let'sgotothecheck-incounter.Excuseme,I'mtransferringtoPairshere.Isthistherightcountertocheckin?請(qǐng)問(wèn)，我在這兒轉(zhuǎn)機(jī)到巴黎，是在這兒檢票嗎？KeyWord(s):overweightPleaseputyourluggageonthescale.Yourluggageisoverweight.您的行李超重了。Bemyluggageoverweight?我的行李超重了嗎？Yourluggageweighssevenkilogramsinexcessoftheallowance.你的行李超重7公斤。Yourluggageisfivekilosoverweight.您的行李超重5公斤。KeyWord(s)：valuablesPleasetakeyourvaluableswithyou.貴重物品請(qǐng)隨身攜帶。ShouldIkeepmypassportandmoneywithme?護(hù)照和金錢應(yīng)隨身攜帶嗎？HowmanykilogramsofluggagecanIcarrywithme?我可以隨身攜帶多少公斤行李？HowmanykilogrammesofluggagecanIcarrywithmeforaflight?我一次航班可以隨身攜帶多少公斤行李？KeyWord(s)：boardtheplane

Well,canIboardtheplanenow?嗯，我現(xiàn)在可以上飛機(jī)了嗎？

WhencanIboardtheplane?我什么時(shí)候能上飛機(jī)？Areyougoingtoboardtheplane?現(xiàn)在你要登機(jī)嗎？Yes,wecanboardnow.是的，我們可以登機(jī)了。PartThreeClassroomActivitiesClassroomActivity11.Youaregoingtomakeinquiriesatanairlinebookingoffice.Whatquestionswouldyouasktheassistant?Andwhatquestionswouldtheassistantaskyou?Makeadialogueinpairsonthegivensituation.SampleDialogue

A:USAAirline,MayIhelpyou?B:Yes.I'dliketoreserveaseattoNewYorkthedayaftertomorrow.A:Waitamoment,please.Letmecheckwhetherthereareseatsavailable.B:Ok.A:Wehavetwodailyflightsat2:00pmandat5:00pm.Bothflightshaveseatsavailable.Whichflightwillyoutake?B:I'dliketotakethefirstavailableflight.A:Whichwouldyouprefer,thefirstclassortheeconomyclass?B:Theeconomyclass,please.Canyoutellmewhattimewe'rearriving?A:At7o'clock.Arethereanyotherquestionsorrequests?B:Pleasetellmewhencheck-instarts.A:Youshouldalwaysarriveattheairportatleasttwohoursbeforedeparture.Thankyouforflyingwithus.ClassroomActivity22.Imagineyouareseeingoffafriendattheairport.Whenwouldyousaytoyourfriendandwhatwouldhe/shesay?M