標(biāo)準(zhǔn)解讀

《GB/T 45502-2025 服務(wù)機(jī)器人信息安全通用要求》是一項(xiàng)國(guó)家標(biāo)準(zhǔn)，旨在為服務(wù)機(jī)器人的設(shè)計(jì)、制造及使用過(guò)程中提供一套信息安全的基本指導(dǎo)原則和技術(shù)要求。該標(biāo)準(zhǔn)覆蓋了從硬件到軟件的全方位安全考量，確保服務(wù)機(jī)器人在各種應(yīng)用場(chǎng)景下能夠有效抵御潛在的安全威脅，保護(hù)用戶數(shù)據(jù)隱私與系統(tǒng)安全。

首先，標(biāo)準(zhǔn)明確了服務(wù)機(jī)器人信息安全的基本框架，包括但不限于物理安全、網(wǎng)絡(luò)安全、數(shù)據(jù)安全以及應(yīng)用安全等方面。其中，物理安全主要關(guān)注于防止未經(jīng)授權(quán)訪問(wèn)或損害機(jī)器人實(shí)體；網(wǎng)絡(luò)安全則側(cè)重于保障機(jī)器人在網(wǎng)絡(luò)環(huán)境中的通信安全，防止信息泄露、篡改或非法獲??；數(shù)據(jù)安全強(qiáng)調(diào)對(duì)存儲(chǔ)和處理的數(shù)據(jù)進(jìn)行加密、備份等措施以保證其完整性、保密性和可用性；而應(yīng)用安全則是指通過(guò)合理的設(shè)計(jì)來(lái)避免應(yīng)用程序?qū)用婵赡艹霈F(xiàn)的安全漏洞。

其次，對(duì)于服務(wù)機(jī)器人而言，身份認(rèn)證機(jī)制也是至關(guān)重要的一環(huán)。標(biāo)準(zhǔn)提出應(yīng)采用強(qiáng)密碼策略、多因素認(rèn)證等方式加強(qiáng)用戶登錄驗(yàn)證過(guò)程的安全性，并且推薦使用數(shù)字證書或其他形式的身份標(biāo)識(shí)來(lái)增強(qiáng)設(shè)備間的相互信任關(guān)系。

此外，《GB/T 45502-2025》還特別強(qiáng)調(diào)了隱私保護(hù)的重要性，要求制造商和服務(wù)提供商必須遵守相關(guān)法律法規(guī)，在收集、處理個(gè)人敏感信息時(shí)需獲得用戶的明確同意，并采取適當(dāng)?shù)募夹g(shù)手段如匿名化處理等來(lái)減少個(gè)人信息暴露風(fēng)險(xiǎn)。

最后，為了應(yīng)對(duì)不斷變化的安全形勢(shì)，標(biāo)準(zhǔn)鼓勵(lì)企業(yè)建立健全的信息安全管理體制，定期開展風(fēng)險(xiǎn)評(píng)估與應(yīng)急響應(yīng)演練，及時(shí)發(fā)現(xiàn)并修復(fù)系統(tǒng)中存在的安全隱患。同時(shí)，也提倡加強(qiáng)行業(yè)內(nèi)外交流合作，共享最佳實(shí)踐案例，共同推動(dòng)整個(gè)服務(wù)機(jī)器人領(lǐng)域向更加安全可靠的方向發(fā)展。


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ICS25.040.30

CCSJ28

中華人民共和國(guó)國(guó)家標(biāo)準(zhǔn)

GB/T45502—2025

服務(wù)機(jī)器人信息安全通用要求

Generalrequirementsforinformationsecurityofservicerobots

2025?03?28發(fā)布2025?10?01實(shí)施

國(guó)家市場(chǎng)監(jiān)督管理總局

國(guó)家標(biāo)準(zhǔn)化管理委員會(huì)發(fā)布

GB/T45502—2025

目次

前言··························································································································Ⅲ

1范圍·······················································································································1

2規(guī)范性引用文件········································································································1

3術(shù)語(yǔ)和定義··············································································································1

4縮略語(yǔ)····················································································································2

5系統(tǒng)構(gòu)成·················································································································2

5.1系統(tǒng)架構(gòu)···········································································································2

5.2架構(gòu)安全···········································································································2

6信息安全功能···········································································································3

6.1具體功能···········································································································3

6.2主機(jī)系統(tǒng)安全功能·······························································································3

6.3操作終端安全功能·······························································································3

6.4后臺(tái)管理系統(tǒng)安全功能·························································································3

7信息安全要求···········································································································4

7.1主機(jī)系統(tǒng)安全·····································································································4

7.2操作終端安全·····································································································5

7.3后臺(tái)管理系統(tǒng)安全·······························································································6

8測(cè)試方法·················································································································8

8.1主機(jī)系統(tǒng)安全·····································································································8

8.2操作終端安全····································································································10

8.3后臺(tái)管理系統(tǒng)安全······························································································12

附錄A（資料性）信息安全防護(hù)能力分級(jí)··········································································14

參考文獻(xiàn)····················································································································15

Ⅰ

GB/T45502—2025

前言

本文件按照GB/T1.1—2020《標(biāo)準(zhǔn)化工作導(dǎo)則第1部分：標(biāo)準(zhǔn)化文件的結(jié)構(gòu)和起草規(guī)則》的規(guī)

定起草。

請(qǐng)注意本文件的某些內(nèi)容可能涉及專利。本文件的發(fā)布機(jī)構(gòu)不承擔(dān)識(shí)別專利的責(zé)任。

本文件由中國(guó)機(jī)械工業(yè)聯(lián)合會(huì)提出。

本文件由全國(guó)機(jī)器人標(biāo)準(zhǔn)化技術(shù)委員會(huì)（SAC/TC591）歸口。

本文件起草單位：中國(guó)軟件評(píng)測(cè)中心（工業(yè)和信息化部軟件與集成電路促進(jìn)中心）、北京人形機(jī)器

人創(chuàng)新中心有限公司、中汽檢測(cè)技術(shù)有限公司、烽臺(tái)科技（北京）有限公司、北京獵戶星空科技有限公

司、北京機(jī)械工業(yè)自動(dòng)化研究所有限公司、北京云跡科技股份有限公司、七騰機(jī)器人有限公司、福建漢

特云智能科技有限公司、靈動(dòng)智能機(jī)器人（河南）有限公司、銳趣科技（北京）有限公司、唐山清峰科技有

限公司、賽迪檢測(cè)認(rèn)證中心有限公司、上海鈦米機(jī)器人股份有限公司、樂(lè)聚（深圳）機(jī)器人技術(shù)有限公

司、浙江大學(xué)、北京郵電大學(xué)、重慶凱瑞機(jī)器人技術(shù)有限公司、武漢理工大學(xué)、中國(guó)科學(xué)院沈陽(yáng)自動(dòng)化研

究所、廣州機(jī)械科學(xué)研究院有限公司、新石器慧通（北京）科技有限公司、北京三快在線科技有限公司、

深圳市優(yōu)必選科技股份有限公司。

本文件主要起草人：鞏瀟、梁學(xué)修、萬(wàn)彬彬、任容瑋、曹懿莎、富顯雯、蘇永梓、吳璇、楊秋影、孫遜、

支濤、朱冬、陳文強(qiáng)、李向明、黃維、尹嘯峰、雷城煒、李夢(mèng)瑋、崔登祺、潘晶、孫冬冬、程鵬、李劍、張杰、

劉冰藝、李志海、辛強(qiáng)、曾文達(dá)、李祖橋、王金芝、唐劍、馬延輝、雷承霖。

Ⅲ

GB/T45502—2025

服務(wù)機(jī)器人信息安全通用要求

1范圍

本文件規(guī)定了服務(wù)機(jī)器人信息安全要求和測(cè)試方法。

本文件適用于服務(wù)機(jī)器人信息安全的設(shè)計(jì)、實(shí)施、測(cè)評(píng)和加固。

特種機(jī)器人和醫(yī)療機(jī)器人參考使用。

注：本文件適用于各類服務(wù)機(jī)器人，主要包括個(gè)人/家用服務(wù)機(jī)器人和公共服務(wù)機(jī)器人。

2規(guī)范性引用文件

下列文件中的內(nèi)容通過(guò)文中的規(guī)范性引用而構(gòu)成本文件必不可少的條款。其中，注日期的引用文

件，僅該日期對(duì)應(yīng)的版本適用于本文件；不注日期的引用文件，其最新版本（包括所有的修改單）適用于

本文件。

GB/T12643—2025機(jī)器人詞匯

GB/T25069—2022信息安全技術(shù)術(shù)語(yǔ)

GB/T35273信息安全技術(shù)個(gè)人信息安全規(guī)范

3術(shù)語(yǔ)和定義

GB/T12643—2025和GB/T25069—2022界定的以及下列術(shù)語(yǔ)和定義適用于本文件。

3.1

服務(wù)機(jī)器人servicerobot

個(gè)人使用或?qū)I(yè)用途下,為人類或設(shè)備完成有用任務(wù)的機(jī)器人。

注1:個(gè)人用途的任務(wù)包括物品的處理或提供、運(yùn)輸、身體的支撐、提供指引或信息、梳理、烹飪和食物處理,以及清潔。

注2:專業(yè)用途的任務(wù)包括檢查、監(jiān)控、處理物品、人員運(yùn)輸、提供指導(dǎo)或信息、烹飪和食品處理,以及清潔。

[來(lái)源：GB/T12643—2025，3.7]

3.2

調(diào)試接口debuginterface

預(yù)留用于機(jī)器人開發(fā)、維護(hù)、診斷等的物理接口。

3.3

操作終端operatingterminal

在移動(dòng)中使用的與服務(wù)機(jī)器人交互的計(jì)算機(jī)設(shè)備，具有能夠提供應(yīng)用程序開發(fā)接口的開放操作系

統(tǒng)，

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