實用英語口語——銀行柜臺英語.doc

實用英語口語銀行柜臺英語1 問答 DIALOGUEClerk: Hello, what can I do for you?（Yes?）職員：您好，請問您要辦理什么業(yè)務(wù)？Customer: Please tell me my balance.顧客：請幫我查詢一下帳戶余額。職員：您講慢些好嗎？Clerk: please speak slowly.Clerk: Please write it down on the paper.職員：您用紙寫下來好嗎？Clerk: Yes, sir（miss）,wait a moment please.職員：好的，先生（小姐），請稍等。Clerk: Your balance at the bank is RMB 5,000.職員：您在本行的帳戶余額是人民幣5000元。Customer: My magcard does not work, please take a look.顧客：我的銀行磁卡出現(xiàn)故障了，能幫我看一下嗎？Clerk: No problem, the magcard is locked, show me your passport, I will help you out.職員：問題不大，您的銀行磁卡被鎖住了，請出示護照，輸入密碼就可以給您解開。Clerk: The magcard need more magnetism, it is ok now.職員：您的銀行磁卡需要加磁，現(xiàn)在加好了。Customer: I want to close my account with you.顧客：我想結(jié)束在你們這兒的帳戶。Clerk: Please go to the number 6 counter.職員：請到6號柜臺辦理.Clerk: Please go to the open counter.職員：請到大廳開放式柜臺辦理。Clerk: Please take a seat over there for a moment; our client manager will help you.職員：請先在大廳休息一下，馬上會有客戶經(jīng)理來幫助您。Customer: I would like to, thanks.顧客：好的,謝謝。2 存款 DEPOSITClerk: How much cash do you plan to deposit in your account?職員：您有多少錢要存入呢？Customer: I want to deposit 300 yuan in my account.顧客：我想在我的戶頭上存300元。Customer: Please tell me the procedure for opening a savings account.顧客：請告訴我開個儲蓄帳戶需要什么手續(xù)。Clerk: Please fill in the depositing form, the sum of money，your name, address and professional unit.職員：請?zhí)顝埓婵顔危瑢懨鲾?shù)額、姓名，地址和工作單位。Clerk: Please fill in your name, the number of the certificate and your telephone.職員：請寫上您的姓名、證件號碼和聯(lián)系方式。Clerk: Words and figures differ.職員：您填寫的文字與數(shù)字不符。Clerk: Signatures differ.職員：您的簽名有誤。Clerk: keep your receipt please.職員：請收好單據(jù).Clerk: Here is your passbook. Please bring it back when you deposit or withdraw money any time you like.職員：這是您的存折，以后存取款時請帶來。Clerk: Keep the passbook (magcard) well and inform us whenever you lose it.職員：請保管好存折（銀行卡），若遺失請告訴我們。Customer: Thank you very much.顧客：非常感謝。Clerk: Not at all.職員：不客氣。3 取款 DRAWClerk: yes?職員：您好.Customer: excuse me, Can you help me?顧客：對不起，能幫我個忙嗎？Clerk: it is my pleasure. Please tell me what I can do for you.職員：很高興為您效勞，請告訴我能為您做什么。Customer: I want to withdraw 8000RMB from my deposit account.顧客：我要從我的帳戶支取8000元人民幣。Clerk: Sorry, no sufficient balance, the balance is 6000 RMB.職員：對不起，您戶頭中沒有足夠的余額，只有6000元。Customer: I want to withdraw5000 RMB.顧客：取5000 RMB好了。Customer: I want to draw 10，000-dollar and 30，000 RMB.顧客：我從卡上取1萬美金和3萬元人民幣。Clerk: Please show me your passport。職員：請出示護照。Clerk: password please.職員：請輸入密碼。Clerk: please sign your name.職員：請簽名。Clerk: please check carefully.職員：請清點一下現(xiàn)金.Customer: Thank you very much.顧客：非常感謝。Clerk: Not at all.職員：不用謝。4兌換 EXCHANGECustomer: Can you change me some money, please?顧客：能否請你給我兌換一些錢？Clerk: What kind of currency do you want to change?職員：要換哪種貨幣？Customer: Please change some RMB from my U.S. dollars account.顧客：請幫我把帳戶里的美圓兌換一些人民幣。Clerk: Please tell me how much you want to change.職員：請告訴我你要換多少。Customer: Please change 3000 RMB.顧客：我想兌換出3000人民幣。Clerk: Take Cash or deposit in your card (passbook)?職員：請問您兌換后要取走人民幣現(xiàn)金還是存入卡（折）里？Customer: Id like to take cash (deposit in the card).顧客：我想取現(xiàn)金。（我存到卡里）Customer: Whats the exchange rate today?顧客：今天的兌換率是多少？Clerk: If youll wait a moment, the rates of exchange is about 1:8.職員：請等一會兒，美圓和人民幣的兌換率是1：8左右。Customer: Id like to break this 100 RMB. Could you give me some small notes?顧客：請把這張100人民幣換開，給我一些小票好嗎？Clerk: How would you like it?職員：你要什么面額的？Customer: Three 20s, some 10s and 5s , please.顧客：請給我3張20元和幾張10元和5元的。Customer: Thanks a lot.顧客：非常感謝。Clerk: My pleasure.職員：不用謝。5收費 CHARGECustomer: Excuse me, I forget the password of my card.顧客：對不起，我忘記卡的密碼了Clerk: Report loss of the magcard please.職員：請辦理掛失手續(xù)費。Clerk: Do you remember the number of the magcard?職員：您的卡號是多少？Clerk: Please pay 15 yuan, includes 5 yuan cost and 10 yuan handling charge.職員：請支付15元，包含換卡工本費5元，掛失手續(xù)費10元。Customer: Do you charge for remit?顧客：匯款你們收手續(xù)費嗎？Clerk: Yes, we do, 1% of the sum, from 1 yuan to 50 yuan.職員：是的，我們收手續(xù)費，我們按照1%金額收取，最低1元，最高50元）。Customer: I come for paying my telephone cost.顧客：我來交電話費。Clerk: Show me the number of the telephone.職員：您的電話號碼是多少？Customer: I come for paying my gas cost.顧客：我要交煤氣費。Customer: I come for paying my electricity cost.顧客：我要交電費。Clerk: Please show me your card。職員：請出示卡片。支票結(jié)算T: Hello! May I help you?您好，您有事需要幫忙嗎？C: Yes, I hope so. I need some more cash for my visit in China. May I cash a travelers check here?噢，是這樣的。我需要些