實(shí)用英語(yǔ)口語(yǔ)——銀行柜臺(tái)英語(yǔ).doc

實(shí)用英語(yǔ)口語(yǔ)銀行柜臺(tái)英語(yǔ)1 問(wèn)答 DIALOGUEClerk: Hello, what can I do for you?（Yes?）職員：您好，請(qǐng)問(wèn)您要辦理什么業(yè)務(wù)？Customer: Please tell me my balance.顧客：請(qǐng)幫我查詢一下帳戶余額。職員：您講慢些好嗎？Clerk: please speak slowly.Clerk: Please write it down on the paper.職員：您用紙寫下來(lái)好嗎？Clerk: Yes, sir（miss）,wait a moment please.職員：好的，先生（小姐），請(qǐng)稍等。Clerk: Your balance at the bank is RMB 5,000.職員：您在本行的帳戶余額是人民幣5000元。Customer: My magcard does not work, please take a look.顧客：我的銀行磁卡出現(xiàn)故障了，能幫我看一下嗎？Clerk: No problem, the magcard is locked, show me your passport, I will help you out.職員：?jiǎn)栴}不大，您的銀行磁卡被鎖住了，請(qǐng)出示護(hù)照，輸入密碼就可以給您解開。Clerk: The magcard need more magnetism, it is ok now.職員：您的銀行磁卡需要加磁，現(xiàn)在加好了。Customer: I want to close my account with you.顧客：我想結(jié)束在你們這兒的帳戶。Clerk: Please go to the number 6 counter.職員：請(qǐng)到6號(hào)柜臺(tái)辦理.Clerk: Please go to the open counter.職員：請(qǐng)到大廳開放式柜臺(tái)辦理。Clerk: Please take a seat over there for a moment; our client manager will help you.職員：請(qǐng)先在大廳休息一下，馬上會(huì)有客戶經(jīng)理來(lái)幫助您。Customer: I would like to, thanks.顧客：好的,謝謝。2 存款 DEPOSITClerk: How much cash do you plan to deposit in your account?職員：您有多少錢要存入呢？Customer: I want to deposit 300 yuan in my account.顧客：我想在我的戶頭上存300元。Customer: Please tell me the procedure for opening a savings account.顧客：請(qǐng)告訴我開個(gè)儲(chǔ)蓄帳戶需要什么手續(xù)。Clerk: Please fill in the depositing form, the sum of money，your name, address and professional unit.職員：請(qǐng)?zhí)顝埓婵顔危瑢懨鲾?shù)額、姓名，地址和工作單位。Clerk: Please fill in your name, the number of the certificate and your telephone.職員：請(qǐng)寫上您的姓名、證件號(hào)碼和聯(lián)系方式。Clerk: Words and figures differ.職員：您填寫的文字與數(shù)字不符。Clerk: Signatures differ.職員：您的簽名有誤。Clerk: keep your receipt please.職員：請(qǐng)收好單據(jù).Clerk: Here is your passbook. Please bring it back when you deposit or withdraw money any time you like.職員：這是您的存折，以后存取款時(shí)請(qǐng)帶來(lái)。Clerk: Keep the passbook (magcard) well and inform us whenever you lose it.職員：請(qǐng)保管好存折（銀行卡），若遺失請(qǐng)告訴我們。Customer: Thank you very much.顧客：非常感謝。Clerk: Not at all.職員：不客氣。3 取款 DRAWClerk: yes?職員：您好.Customer: excuse me, Can you help me?顧客：對(duì)不起，能幫我個(gè)忙嗎？Clerk: it is my pleasure. Please tell me what I can do for you.職員：很高興為您效勞，請(qǐng)告訴我能為您做什么。Customer: I want to withdraw 8000RMB from my deposit account.顧客：我要從我的帳戶支取8000元人民幣。Clerk: Sorry, no sufficient balance, the balance is 6000 RMB.職員：對(duì)不起，您戶頭中沒(méi)有足夠的余額，只有6000元。Customer: I want to withdraw5000 RMB.顧客：取5000 RMB好了。Customer: I want to draw 10，000-dollar and 30，000 RMB.顧客：我從卡上取1萬(wàn)美金和3萬(wàn)元人民幣。Clerk: Please show me your passport。職員：請(qǐng)出示護(hù)照。Clerk: password please.職員：請(qǐng)輸入密碼。Clerk: please sign your name.職員：請(qǐng)簽名。Clerk: please check carefully.職員：請(qǐng)清點(diǎn)一下現(xiàn)金.Customer: Thank you very much.顧客：非常感謝。Clerk: Not at all.職員：不用謝。4兌換 EXCHANGECustomer: Can you change me some money, please?顧客：能否請(qǐng)你給我兌換一些錢？Clerk: What kind of currency do you want to change?職員：要換哪種貨幣？Customer: Please change some RMB from my U.S. dollars account.顧客：請(qǐng)幫我把帳戶里的美圓兌換一些人民幣。Clerk: Please tell me how much you want to change.職員：請(qǐng)告訴我你要換多少。Customer: Please change 3000 RMB.顧客：我想兌換出3000人民幣。Clerk: Take Cash or deposit in your card (passbook)?職員：請(qǐng)問(wèn)您兌換后要取走人民幣現(xiàn)金還是存入卡（折）里？Customer: Id like to take cash (deposit in the card).顧客：我想取現(xiàn)金。（我存到卡里）Customer: Whats the exchange rate today?顧客：今天的兌換率是多少？Clerk: If youll wait a moment, the rates of exchange is about 1:8.職員：請(qǐng)等一會(huì)兒，美圓和人民幣的兌換率是1：8左右。Customer: Id like to break this 100 RMB. Could you give me some small notes?顧客：請(qǐng)把這張100人民幣換開，給我一些小票好嗎？Clerk: How would you like it?職員：你要什么面額的？Customer: Three 20s, some 10s and 5s , please.顧客：請(qǐng)給我3張20元和幾張10元和5元的。Customer: Thanks a lot.顧客：非常感謝。Clerk: My pleasure.職員：不用謝。5收費(fèi) CHARGECustomer: Excuse me, I forget the password of my card.顧客：對(duì)不起，我忘記卡的密碼了Clerk: Report loss of the magcard please.職員：請(qǐng)辦理掛失手續(xù)費(fèi)。Clerk: Do you remember the number of the magcard?職員：您的卡號(hào)是多少？Clerk: Please pay 15 yuan, includes 5 yuan cost and 10 yuan handling charge.職員：請(qǐng)支付15元，包含換卡工本費(fèi)5元，掛失手續(xù)費(fèi)10元。Customer: Do you charge for remit?顧客：匯款你們收手續(xù)費(fèi)嗎？Clerk: Yes, we do, 1% of the sum, from 1 yuan to 50 yuan.職員：是的，我們收手續(xù)費(fèi)，我們按照1%金額收取，最低1元，最高50元）。Customer: I come for paying my telephone cost.顧客：我來(lái)交電話費(fèi)。Clerk: Show me the number of the telephone.職員：您的電話號(hào)碼是多少？Customer: I come for paying my gas cost.顧客：我要交煤氣費(fèi)。Customer: I come for paying my electricity cost.顧客：我要交電費(fèi)。Clerk: Please show me your card。職員：請(qǐng)出示卡片。支票結(jié)算T: Hello! May I help you?您好，您有事需要幫忙嗎？C: Yes, I hope so. I need some more cash for my visit in China. May I cash a travelers check here?噢，是這樣的。我需要些