酒店常用英語 (2)

1、.Booking Rooms 訂房-Let me introduce myself.-請允許我自我介紹一下。-I am a Canadian.My name is Smith,I have just arrived from Guangzhou.Has the Travel Service reserved a room for me?-我是加拿大人，叫史密斯，剛剛從廣州來。旅行社是否替我預(yù)訂了房間?-Let me have a look.(Let me see.)-讓我查一下。-Yes.Your room number is 3021.-您的房間號是3021。-We have reserve

2、d tow rooms,a single and a double.-我們預(yù)訂了兩個房間，一間單人房和一間雙人房。-Could I have your name,please?-請問您的姓名?-Smith.My names John Smith.Im from America.-史密斯，我叫約翰史密斯，是美國人。-Ill check it up.Well,your room is on the forth floor,No.4121.-我來查一下，您的房間在四樓，4121室。-Can I have a room now?-我租一個房間。-Could you let us have a doub

3、le room?-可否供我們一個雙人房間?-Have you got a twin-bedded room for one night?-有住一夜的兩個單床的房間嗎?-Show me your passport, please.(Could I have a look at your passport?)-請給我護照。-Have you any vacant rooms,please?-請問有空房間嗎?-Yes.But would you like to have a single room,a suite or a double room?-有的。房間有單間、套間和特套，您要哪一種?-Id

4、like a single room with bath.-我要一個有浴室的單間。-(Id like a room with balcony.)-(我要一間有陽臺的房間。)-(Id like a room with a double-bed.)-(我要一間有一張雙人床的房間。)-(Id like a room with twin beds.)-(我要一間有一對床位的房間。)-(Id like a suite.)-(我要一間套房。)-Your room number is 331 on the second (third) floor.-你的房間是三樓331室。-Is there a bathr

5、oom attached to this room?-這房間有沒有浴室相連?-Yes,it has a private bathroom adjoining.-有的，它連著一間專用浴室。-Well,Ill take it.-好，我就要這間。-I would like to have the best room in this hotel.-我想租一個最好的房間。(I would like to have a suite deluxe.)(我想租特套。)-Is there air conditioning in the room?-房間里有空調(diào)設(shè)備嗎?-Yes.There is air cond

6、itioning in all rooms of our hotel.-有的，我們飯店所有的房間都有空調(diào)。-I wonder whether you have any vacancies for tonight.-請問今晚有空房間嗎?-Im sorry,but all our rooms are filled up.-對不起，所有的房間都住滿了。-Can I book a double room from now until Friday?-我能訂一間從現(xiàn)在起到星期五的雙人房間嗎?-Sorry,the rooms are all occupied.Shall I contact another

7、 hotel for you?-很抱歉，我們飯店客滿了，我代你聯(lián)系別的飯店好嗎?-Thank you.Would you please contact a hotel with air-conditioning?-謝謝，最好聯(lián)系有空調(diào)設(shè)備的飯店。-I have reserved a room for you at the huadu Hotel,room No.417.-我給你聯(lián)系在華都飯店417房間。About Room Rent 關(guān)于房租-What is the rent per day?-房租每天多少?-(What is the price per night?)(每晚房金多少?)-(W

8、hat do you charge for it?)(宿費多少?)-(What price is it?)-(房租多少?)-(What does it cost?)(要多少錢?)-(What are the charges for your rooms?)-(你們這兒的房租是怎么計算的?)-There are three classes: special class, seventy yuan a day; first class, fifty yuan; second class, thirty yuan. The charges dont include the meals.-分三等：特等

9、每天七十元，一等五十元，二等三十元；房租中不包括膳食費。-How much do you charge for an extra bed?-加床費怎么算?-That reminds me. An extra bed is 2 yuan a day. a baby cot is one yuan.-你的話倒提醒了我，加一張床一天二元，兒童床一天一元。-Are the meals included in the rent?-房租里包括膳食費嗎?-No, they arent.-不包括。-Is breakfast included?-包括早餐嗎?-No.-不。-Is there any reduct

10、ion for childen?-對兒童有優(yōu)待嗎?-Im afraid not.(Im afraid there is no reduction for children.)-很抱歉，優(yōu)待是沒有的。(很抱歉，對兒童并沒有優(yōu)待。)-Do you charge for the baby?-嬰兒要收費嗎?-Yes.But you can have an infants crib in the guest room.A crib is one yuan a day.-要收費。但您可在房間里加放嬰兒床，每張嬰兒床每天收費一元。-When you say 60 yuan, is that with ser

11、vice and laundry?-六十元中包括服務(wù)費和洗衣費嗎?-Its including service but excluding laundry.-包括服務(wù)費，但不包括洗衣費。-Will you give me a reduction if I stay here for several days?-如果我在這里住上幾天，有沒有什么折扣?-Im afraid that no reduction can be made.-很抱歉，折扣是沒有的。-Thats too expensive.-那就太貴了。Welcome Visitors to Rooms 迎賓進房-Good morning,

12、 sir. I am an attendant. Would you please show me your room card?-先生你早。我是服務(wù)員，請把房卡給我看一下。-All right. Here it is.-好的，給你。-Your room number is 624.Let me take you there.-你的房號是624，我來陪你去。-Lea me carry your luggage.-我來幫你提行李。-Im sorry to trouble you.-麻煩你了。-Here we are.This is your room.-我們到了。這就是您的房間。-Let me

13、introduce our hotel briefily to you.-我簡單地介紹一下飯店的情況。-Thats very nice.-那太好了 。-The Barbers, the Shop, Post and Cable Service, Billiards and Table Tennis Room are all on the ground floor. The visitors can do their shopping and have amusements there. The dining-hall is on the seventh floor. Both Chinese

14、and Western food are served. And on every floor there is a dining-room. Service hours are:Breakfast,7.00 to 9.00a.m.;Lunch,12.00 to 2.00p.m.;Supper;6.00 to 8.00p.m.The Bar is on the first floor, and the cafe on the second floor. They are open round the clock. The China International Travel Service h

15、as an office in the Hotel.-飯店的底層設(shè)有理發(fā)室、賣品部、郵電服務(wù)處、彈子房、乒乓室，客人們可以任意選購物品，進行娛樂活動。大餐廳設(shè)在八樓，中西餐都有。此外，每一樓層都有自己的餐廳。開飯時間是：早飯七點至九點；午飯十二點至下午兩點；晚飯六點至晚八點。酒吧間和咖啡廳分別設(shè)在二樓和三樓，晝夜營業(yè)。中國國際旅行社在飯店里設(shè)有辦公室。-Get a taxi at the reception desk when you get one.-如果你要出租汽車對服務(wù)臺說一下就成了。-May I have breakfast in my room?-我可以在房間里用早餐嗎?-Of co

16、urse. We can send three meals to your room if you like.-當(dāng)然可以。如果你愿意可以三餐都在房間里吃。-Its very kind of you. Thanks for your information.-你想得真周到，謝謝你的介紹。-This is what I should do.-這是我應(yīng)該做的。-By the way, I have two trunks on the ground floor. Will you please send them up?-順便說一聲，我有兩只箱子在樓下，請你把它們送來可以嗎?-Certainly. I

17、 have them brought up at once.-當(dāng)然可以。我馬上把它們送上來。-All your luggage is here. Seven in all.-你的行李都在這里，共七件。-This piece is not mine.-這件不是我的。-One piece is missing.-我少了一件行李。-Let me check it.-我?guī)湍悴橐徊椤?Why hast my luggage been sent here yet?-為什么我的行李到現(xiàn)在還沒送來?-Dont worry. Ill inquire of the China International Trav

18、el Service about it?-別著急，我向旅行社問一問。-Is this piece of luggage yours?-這件行李是你的嗎?-Yes, this one is just mine.-是的，就是這件。-Here is the key to the room. Please leave it at the service desk when you go out.-這是房間的鑰匙。你出去的時候把它交服務(wù)臺保管。-If you need anything, just ring us up.-你有事找服務(wù)員可按電鈴。Changing Room 換房-This room is

19、 rather dark.(The light in this room is dim.) I want a brighter one, if you please.-這個房間光線太暗，如果不太麻煩你的話，我想要間亮些的。-This room is not in a good direction (location).May I move to another rooms?-這個房間朝向不好，能不能換一間?-This suite is too big, Im afraid. Could you change me to a single room?-這個套間太大了，請給我換個單間。-This

20、room is too noisy. Can I move to another which is more quiet?-這個房間太吵了，能否換間安靜些的?-Please get contact with the service counter. The clerks there deal with room changing.-請你到服務(wù)臺去辦理換房手續(xù)。-The rooms are all occupied today. It is difficult to change the room for you right away. Ill change it for you tomorro

21、w. Is that all right?-今天客滿了，馬上換房有困難。明天再給你換好嗎?-Please render your help and change the room tomorrow.-那請你多關(guān)照，明天再換吧。Daily Service 日常服務(wù)-(Knocking at the door.)-(敲門。)-May I come in?-我可以進來嗎?-Come in, please.-請進。-Please dont come in.-請不要進來。-Just a moment(a minute),please.-請稍等一下。-Im sorry to disturb you. Ma

22、y I clean the room, sir?-對不起打擾你了，我來打掃一下房間好嗎?-All right. Come in, please.-好的，請進來。-Please clean it when I am out.-我馬上?出去，請等一會兒打掃。-May I change the water of the thermos now?-我現(xiàn)在可以換水嗎?-Yes,please.-請換吧。-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles a

23、nd tea cups?-下午我有幾位朋友來訪，請給加些熱水瓶和茶杯。-Well,well send tea into the room when the visitors come.-好，客人來訪我們會端茶進來的。-By the way,is there any mail for me?-順便一下，有我的郵件嗎?-No.If there is,Ill give it to you in time.-沒有。如果有的話，我會及時給你送來的。-Why did you come in without my permission?-你為什么沒經(jīng)我允許就進來了?-Its my negligence. I

24、 beg your pardon.-我疏忽了，請你原諒。-I come and make the bed. Shall I do it now or later?-我來做夜床，你看是現(xiàn)在做還是等會兒做?-Since you have come, you may do it now?-既然來了，現(xiàn)在就做吧。-Heres your clean laundry. youd better check it.-衣服洗好了，請您過目。-I am collecting the fee of the long distance call.-我來收長途電話費。-This is the bill for the

25、room rent of half a day.-這是補半天房金的帳單。-Here is a telegram for you.-這兒有一封你的電報。-Why is it unsealed?-它怎么被拆開了?-Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver.-因為電報封面沒有收報人姓名，服務(wù)臺為了查對姓名而拆開的。-Have you lost anything today,s

26、ir?-先生，你今天丟過什么東西嗎?-Yes,a wallet. Im looking for it now.-丟了一只皮夾子，我正在找呢。-What is there in the wallet?-皮夾子里有些什么?-My daughters photo and some money.-有一張我女兒的照片，還有一些錢。-Look,is this wallet yours?-看，這只皮夾子是不是你的?-Yes,its mine.Thank you ever so much.-是我的，太感謝你了。-I want to borrow China Daily of these days.-我要看這幾

27、天的中國日報。-Please get some copise of China Pictorial for me.-請拿幾份中國日報給我。-Please bring some chairs for me.-請拿幾把椅子來。-Please get me some soap.-衛(wèi)生間的肥皂要添了。-The slippers are worn out. Change them for me, please.-拖鞋壞了，請給換一雙。-Get a hot-water bottle, please.-請拿一只熱水瓶給我。-I feel a bit cold when I sleep. Please get

28、 me a blanket.-我睡得有點冷，請給我加一條毯子。-I need another pillow.-我需要加一只枕頭。-All right,Ill get it for you right away.-好的，我就去拿。-Just a moment,Ill do it right now.-請稍等一下，我馬上給你辦好。-Excuse me.-對不起。-I am sorry.-很抱歉。-I beg your pardon.-請你原諒。-Pardon me for interrupting.-對不起打擾你們了。-Please excuse me for coming so late.-請原

29、諒我來遲了。-Im sorry I was so careless.-很抱歉我太粗心了。Ring the Bell 打鈴服務(wù)-Did you ring, madam?-是你按鈴嗎，太太?-Yes. Kindly turn off the air-conditioner in this room. Ive tried to do so, but I cant.-是的，麻煩你把這屋的空調(diào)器關(guān)掉。我自己已經(jīng)試過了，可我關(guān)不動。-Yes, madam. Theres something wrong with the switch; perhaps it needs repairing。.-好的，太太。

30、這個開關(guān)有點毛病，大概需要修理一下了。-What can I do for you, sir?-先生，你有什么事要我辦嗎?-The light has fused. Please change the bulb for me.-電燈泡壞了，請換一個。-The light of this room is dim, please get me a brighter one.-房間里燈光太暗，可否調(diào)一只亮燈泡?-There is no water in the bottle.-熱水瓶沒水了。-The tea cup is dirty. Please get some glasses for me.-

31、茶杯臟了，請拿幾只玻璃杯來。-Please bring me some ice blocks.-請拿些冰塊來。-Ive got some coffee. Please get me some cube sugar.-我自己有咖啡，請拿幾塊方糖來。-I should like you to bring me some hot water.-我想請你給我送些熱水來。-Please buy two packets of Zhonghua cigarettes(filter tipped)and a box of match for me.-我要兩包帶過濾嘴的中華香煙和一盒火柴。-Please get

32、 me some envelopes and writing-paper.-請拿些信封信紙來。-I want a bottle of red ink.-我要一瓶紅墨水。-The floor of the bathroom is too wet. Please clean (mop)it.-浴室地板太濕了，請清掃一下。-I want to turn on that light. Where is the switch?-我想開亮那盞燈，請問開關(guān)在哪里?-There it is, beside the wardrobe.-在那兒，衣柜旁邊。-I cant sleep well because th

33、e tap is dripping.-龍頭漏水，吵得我睡不好覺。-There is no water in the water closet. Would you please have it repaired?-馬桶無水，請修理一下。-The telephone is out of order.-電話機壞了。-There is something wrong with the TV set.-電視機出了故障。-The wash-basin is clogged.-洗臉池堵塞了。-The lamp plug is broken. Can you get it fixed?-電燈插頭壞了，你會修

34、理嗎?-Well, Ill send for some-one to repair it.-好，我馬上派人來檢修。-Would you please polish my leather shoes?-請把這雙皮鞋擦擦。-Put your shoes in front of the door, please. Well brush them for you.-請你晚上把它放在門口，我們會替你擦的。-Please bring me one portion of toast with fried eggs and a glass of milk.-請送一份烤面包、煎蛋和一杯牛奶。-Please se

35、nd up two coffee and four sandwiches. By the way, you might have my things sent up here.-請送兩杯咖啡和四份三明治來。順便說一聲，請把我的東西搬到這兒來。-Its my wifes birthday today. I would like to order a cake, two bottles of champagne and some candles.-今天是我夫人的生日，我想訂一只蛋糕、兩瓶香檳，還要一些臘燭。-The different sizes of the cake are 7 inches,

36、9 inches and 11 inches. Which size do you prefer?-蛋糕有七寸、九寸、十一寸的，你要訂多大?-I want the 9-inch one.-我要九寸的。-When shall I send it to your room?-什么時候送到房間里?-Three guests are coming here at five this afternoon.Please get some more chairs.-下午五時有三位朋友來作客，請多準備幾把椅子。-All right.-好。-The room is too hot.Is there any ai

37、r-conditioning in this hotel?-房里太熱，飯店有空調(diào)設(shè)備嗎?-Yes.It was set up last year.-有，是去年安裝的。-Why isnt cool air turned on in such a hot day? I cant stand the heat.-那在這樣熱的天氣里為什么不開放冷氣呢?我熱得受不了。-Im very sorry not to have taken care of you well.I will turn on the air-conditioning for you at once.-對不起，我們對您照顧得不好。我馬上

38、替您把空調(diào)機打開。-The room is very hot,and besides there are some mosquitoes. Can you do anything to it?-房間里很熱，還有蚊子，請想想辦法。-Ill light a mosquito incense for you.-我給你點一盤蚊香。-Ill spray insecticide and refreshing oil.-我來噴點藥水和清涼劑。-There are some cock-roaches in the room. Please wipe them out.-房間里有蟑螂，請把它除掉。-Im sor

39、ry. Our management is not so good. Ill wipe them for you right away.-對不起，我們管理得不好，我馬上替你把蟑螂除掉。-How does this shower work?-淋浴裝置好用嗎?-Wheres the plug for a shaver?-刮臉刀用的電源插頭在哪里?-Whats the voltage?-電壓量多少?-The cool air is too cold.I feel rather cold.Please turn it off a little bit.-冷氣太足，我覺得冷，請關(guān)小點兒。-The coo

40、l air is not cold enough.Please make it colder.-冷氣不足，請開大點兒。-It seems to me that there is no cool air in the room.Will you please examine it?-房間里好象沒有冷氣，請檢查一下。-Sorry,there is no automatic air-condition equipment in the room.-對不起，房間里沒有自控調(diào)節(jié)設(shè)備。-The weather becomes cold suddenly.The room is not warm enoug

41、h.Id like to borrow an electrical stove for heating.-天氣突然轉(zhuǎn)冷，室內(nèi)溫度不夠，我想借一只電爐取暖。-Well,Ill send it right away.-好，我馬上就給你送來。-Im going out for a walk.If anyone comes to see me,please ask him to leave a message.-我出去散散步，如果有人來找我，你請他留個條子。-Im leaving now and I shall be back soon.If somebody asks for me,please t

42、ell him (her)that I shall be back after 10 a clock.-我現(xiàn)在出去，很快就回來。如果有人找我，請告訴他(她)，我將在十點后回來。-All right.-好-Is Mr.Jack from Canada in?-加拿大的杰克先生嗎?-He has just gone out.-他剛剛出去。-When will he be back?-他什么時候回來?-He wont be back until dinner.-飯前回不來。-Are there any message for me?-有口信留給我嗎?-Did anyone call me when

43、I was out?-在我外出時曾有人打電話給我嗎?-Did anyone come to see me?-有誰來找我嗎?-Yes.He left a message for you.There was also a telephone call from a lady.She asks you to ring her up this evening.-有。他給你留下一個條子。還有一個女的來電話找你，叫你今晚去電話。-Someone is here to see you.Shall I send him up to your room?-有人來找你，我讓他去你房間好嗎?-Yes,please.

44、-好的，勞駕。-Please make me up at 5.-請在五點叫醒我。-Yes,sir.-好的，先生。-(The attendant hears the bell ring at midnight.)-(服務(wù)員半夜聽到鈴聲)-Anything I can do for you,sir?-先生，有什么事嗎?-Nothing.-沒有事。-But you rang for me.-可你打鈴了。-Sorry,I unconscionusly touched the button when I turned off the light.-對不起，我關(guān)燈時碰了鈴牌。-Open the door,

45、please.I want to turn off the bell check because the switch is in your room.-請你開開門，我把鈴牌關(guān)掉，因為開關(guān)在你房間里。Laundry 洗衣-I have two pairs of trousers and a jacket to be washed and pressed.-我這兩條褲子和一件上衣要加洗加熨。-This ceremonial dress is to be starched and pressed.-這套夜禮服漿一漿再熨。-When do you want them?-你什么時候穿?-I want

46、them this afternoon, because Im going to a party tonight.-今天下午。因為晚上我要去參加宴會。-There is not enough time for the laundry. Is it all right for us to wash and press them for you?-請洗衣店洗來不及了，我們?yōu)槟阆挫俸脝?-All right. Thats very kind of you to do so.-好的，那太感謝你了。-Next time, please put the clothes to be washed into

47、the laundry bag. Its hung behind the bath-room door.-請你下次的把要洗的衣服放在洗衣袋里。洗衣袋在浴室門后。-When can I get these clothes back?-這些衣服什么時候能洗好?-Tomorrow.-明天。-Here is ninety yuan I found in the pocket of your dirty clothes.-我們發(fā)現(xiàn)你交洗的衣服口袋里有九十元，現(xiàn)在交還給你。-Attendant!Please look in the pockets of my dirty clothes to see is

48、 there if a traveller check in them.-服務(wù)員!請你查一查，我交洗的衣服口袋里有沒有旅行支票。-No, there is nothing in it.-沒有。-Your clothes are ready.-你的衣服(洗、熨)好了。-Thank you for your trouble.-麻煩你了，謝謝。-Im afraid weve made a mistake. Please check the clothes to see if there is mistake-對不起，我們送錯了一件衣服，請你檢查一下。-Oh, this coat is not min

49、e. I find there is one shirt missing.-噢，這件衣服不是我的，我少了一件襯衫。-Let us look for it.-我們?nèi)フ乙徽摇?Sorry, the cuff of your shirt is scorched(damaged)when we pressed it. Well buy you a new one.-對不起，這件襯衫的袖口熨壞了，我們準備賠你一件新的。-It doesnt matter. Its rather old. Theres no need to compensate it.-沒關(guān)系，這是件舊衣服，不用賠了。Take Care

50、of the Patient 關(guān)心病號-Whats wrong with you, sir?-先生，你不舒服嗎?-Whats the matter with you,sir?-先生，你怎么了?-Are you ill?-你病了嗎?-Yes,I have a cold (feel cold, diarrhoea and stomach ache).-我感冒了(發(fā)冷，拉肚子，胃疼)。 -Do you have a temperature?-你發(fā)燒嗎?-Yes,Ive got a temperature and 1 feel shivery.-是的，我感到冷得發(fā)抖。-No,but I feel di

51、zzy.-不發(fā)燒，就是有點頭暈。-Maybe you are tired after the journey.-你的病可能是旅途過度疲勞引起的。-Its very likely.-也許是吧。-I think so.-我也這樣認為。-Shall I accompany you to the hospital?-我陪你去醫(yī)院治療一下吧?-All right.Please call a taxi for me.-好的，請要一輛汽車。-There is no need(to go to the hospital).Would you please get me some medicine at the

52、 clinic?-不用(去醫(yī)院)了，請你到醫(yī)務(wù)室給我要點藥。-Here is a glass of water for you to take the medicine.-這杯水是給你服藥用的。-Thank you. You have rendered me excellent service indeed.-謝謝。你對我的照顧真是無微不至。-We havent done our service well enough.-我們做得還很不夠。-We feel more at home in China.-在中國我們感到很溫暖。-Are you better,sir?(Do you feel be

53、tter now?)-先生，你今天感覺好些嗎?-Im much better now.Thank you.-謝謝?，F(xiàn)在我感覺好多了。-I feel much better today. But I still have a cough.-我今天好多了，但還有一點咳嗽。-Please take a good rest and I hope youll get well soon.-希望你好好休息，早日恢復(fù)健康。Reserving A Room 保留房間-Im going to visit the South.Ill be back in half a month.Can this room be

54、 reserved for me?-我要去南方訪問，半個月之后才能回來，房間可以保留嗎?-Certainly.But you have to pay the rent as usual.-當(dāng)然可以，不過你得照常付房租。-Have you any luggage room?-有行李間沒有?-Sorry,we havent.-對不起，沒有。-Well,I have to keep the room then.I have quite a few pieces of luggage.-那么我只好保留房間了，我有不少行李呢。-When are you leaving?By plane or by tr

55、ain?-你什么時候動身?乘飛機還是乘火車。-Early tomorrow morning.By plane.-明天一早，乘飛機。-Thank you for your help during my stay here.-我在這里期間多承你們幫助，非常感謝。-Dont mention it.When shall I call you?-那沒什么。我明天幾點叫你?-Not later than 5 oclock.Ill leave here at half past five.By the way,what is the weather like in the South now?-五點以前。我

56、在五點半離開這里。對了，現(xiàn)在南方天氣怎么樣?-I think youll like it.-我想你會喜歡的。-I hope so. Goobdye.(Knocking at the door.)-但愿如此，再見!(敲門)-Get up,please.Its time.-請起床，到時間了。-What time is it?-幾點了?-Its five oclock.-五點。-OK.Thank you.-好，謝謝。-Goodbye and bon voyage.-再見，祝你一路平安。Service Before Departure 行前服務(wù)-Mr.Jackson,it is said that y

57、ou are leaving Beijing tomorrow.-杰克遜先生，聽說你明天就要離開北京了。-Yes,this is my last day in China.Ill take the international flight to New York tomorrow.-是的，這是我在中國的最后一天了。明天我要乘國際航班回紐約。-Are you leaving so soon?-這么快就要走嗎?-I wish I could stay longer. But I must get back to work.-我愿意能多呆一些時候，但我必須回去工作。-Well be sorry to see you go. Have you had a pleasant stay in China?-我們見你走