高職高專英語第一冊-Unit-4--Making-a-Telephone-CallPPT優(yōu)秀課件

1、1Unit 4 Making a Telephone Call Teaching aims:1 students grasp focal words and expressions 2 students grasp how to make a telephone callImportant points: How to make a telephone call Difficult points: Focal function and patterns 2New words studyPhone n. 電話；耳機，聽筒 vt. 打電話 vi. 打電話 You stop at home unti

2、l I phone you. 我不給你打電話，你就呆在家里。 I bated my breath and waited by the phone. 我屏住呼吸等候在電話機旁。Design vt. 設(shè)計；計劃；構(gòu)思n. 設(shè)計；圖案vi. 設(shè)計 He chicaned every detail of the design. 他對設(shè)計的每一細(xì)節(jié)都加以挑剔。 We have to rely on him to make the design. 我們不得不仰仗著他來進(jìn)行這項設(shè)計。Designer n. 設(shè)計師；謀劃者 adj. 由設(shè)計師專門設(shè)計的；享有盛名的；趕時髦的3Arrange vt. 安排；排列

3、；整理vi. 安排；排列；協(xié)商arrange for 安排；為做準(zhǔn)備 How do you arrange the dials? 你如何安排這些開關(guān)? Can you arrange a meeting with the premier? 你能安排與總理會晤嗎?arrangement n. 布置；整理；準(zhǔn)備Bank n. 銀行；岸；淺灘；儲庫vt. 將存入銀行；傾斜轉(zhuǎn)彎vi. 堆積；傾斜轉(zhuǎn)彎central bank 經(jīng)中央銀行 commercial bank 商業(yè)銀行 bank of china 中國銀行 world bank n. 世界銀行 bank account 銀行存款；銀行往來帳戶

4、banker n. 銀行家；銀行業(yè)者；掘土工 New words study4Dialogues studyDialogue A: One Moment, pleasel1. listen and read following CDl2. language pointsl3. do exercises to dialogue A5 Wang Fang is the secretary of a shoe factory. She is phoning the Business Design Center in Beijing. She wishes to arrange a meeting b

5、etween Mr. Li, her manager, and Mr. Smith, who is in charge of an exhibition. Operator: Business Design Center. Good morning. Can I help you? Wang: May I speak to Mr. Smith, please? Operator: Who is calling, please? Wang: This is Miss Wang from Shanghai No. 1 Shoe Factory. Im phoning from Shanghai.

6、Operator: One moment please. Wang: Hello? Operator: Im trying to connect you. Hold the line, please. Operator: Hello, Miss Wang, youre through. Mr. Smiths number is ringing. Wang: Thank you. Dialogue A: One Moment, please6Notes to dialogue A 1. She is phoning the Business Design Center in Beijing. 1

7、) 這句話用的是現(xiàn)在進(jìn)行時態(tài)?，F(xiàn)在進(jìn)行時由be + 動詞的現(xiàn)在分詞即v+ing 構(gòu)成(注意phone 加ing時末尾不發(fā)音的字母e被去掉了，其它末尾有不發(fā)音的字母e的動詞也要這樣處理；動詞末尾音節(jié)為單元音 + 單輔音構(gòu)成，又重讀時要雙寫該輔音字母再加ing，如stitting)，表示此時或現(xiàn)階段正在進(jìn)行的動作，有時也用于表示動作即將發(fā)生。 eg. The woman secretary is making a telephone call with her mobile phone. 女秘書正用手機打電話 The woman secretary isnt making a telephone

8、call with her mobile phone. Is the woman secretary making a telephone call with her mobile phone? Yes, she is. / No, she isnt. What is the woman secretary doing? (對動作，即上面的劃線部分提問) 2) phone/ring/call sb. 或make a telephone call to sb. 給某人打電話打長途是 make a long distance call phone 是telephone 是簡略形式，如同： exam

9、 - examination考試 lab - laboratory實驗室 math(s) - mathematics 數(shù)學(xué) Business Design Center 是專有名詞，單詞首字母大寫 7Notes to dialogue A2. She wishes to arrange a meeting between Mr. Li, her manager, and Mr. Smith (who is in charge of an exhibition). her manager 是Mr. Li 的同位語，同位語的作用是對前面的名詞做進(jìn)一步說明。第二單元對話A中有Wu Yong, a b

10、oy student.其中a boy student就是Wu Yong的同位語。 Mr. Smith (who is in charge of an exhibition) 中的who 引導(dǎo)一個定語從句修飾Mr. Smith，對他做進(jìn)一步說明。in charge of 我們學(xué)過，意為“負(fù)責(zé)”。 3. Who is calling, please? 請問您是哪位？ 這是打電話的特定用語，不象平時說Who are you? 第六、八、九三個單元我們專門學(xué)習(xí)電話用語，請同學(xué)們留意標(biāo)注了詞組的課文中要求會背、會默的斜體的表達(dá)法。 4. This is Miss Wang from Shanghai N

11、o.1 shoe Factory. 打電話時回答Who is calling, please? 不說Im而說This is 還可以說： This is speaking. 或干脆說 Speaking. 5. Im phoning from Shanghai. 這句話用的是現(xiàn)在進(jìn)行時態(tài)。注意介詞from 表示“從”。 6. One moment, please. 這是祈使句，前面省略了you 和wait。 8譯文對話一 請稍等 王芳是一家制鞋廠的秘書。她正在給北京的商業(yè)設(shè)計中心打電話。她想給她的經(jīng)理李先生和負(fù)責(zé)鞋展的史密斯先生安排一次會面。 接線員：商業(yè)設(shè)計中心。早上好。您要哪里？ 王小姐：請接

12、史密斯先生。 接線員：請問您是哪里？ 王小姐：我是上海第一制鞋廠的王小姐。我是在上海給您打電話。 接線員：請稍候。(過了片刻) 王小姐：喂？ 接線員：我正在給你接線。請別掛機。 接線員：喂，王小姐，接通了。史密斯先生的電話響了。 王小姐：謝謝。 9Dialogue B: This Is Mr. Smith Here l1. listen and read following CDl2. language pointsl3. do exercises to dialogue B10Dialogue B: This Is Mr. Smith HereNow Wang Fang is speakin

13、g to Mr. Smith on the phone. Mr. Smith: Hello, this is Mr. Smith here. Miss Wang: Good morning, Mr. Smith. This is Wang Fang. I work for Shanghai No.1 Shoe Factory. Id like to make an appointment for our manager, Mr. Li, to meet you. Its about the shoe exhibition youre holding next month. Mr.Smith:

14、Ah, yes. I would be happy to meet Mr. Li. Which day is convenient? Miss Wang: Mr. Li is arriving in Beijing on Thursday. Thats the 17th. Mr. Smith: How about 2 oclock? Miss Wang: Thats all right. Ill make a note of it. Mr. Smith: Good. Im looking forward to seeing him at 2 on the 17th, then. Miss Wa

15、ng: Ok. Thank you very much, Mr. Smith. Mr. Smith: Not at all. Good-bye. Miss Wang: Good-bye. 11Notes to dialogue B1. Now Wang Fang is speaking to Mr. Smith on the phone. 這句話用的是現(xiàn)在進(jìn)行時。speak/ say /talk to sb. 和某人說話 2. Id like to make an appointment for our manager, Mr. Li, to meet you. Id like to do s

16、th. 這是英語口語里極常用的句型，意為我想要或我愿意做某事。以后我們常會見到。 eg. What would you like, coffee or tea? 3. Its about the shoe exhibition (youre holding next month). 代詞it指的是上句的appointment。youre holding next month是限定 the shoe exhibition的定語從句，意為“你們下個月要舉辦的”。youre holding是用進(jìn)行時表將來。這句話里還隱藏著一個詞組：舉辦鞋展。請找出來。 12Notes to dialogue B4.

17、 Mr Li is arriving in Beijing on Thursday 這句話也是是用進(jìn)行時表將來。 arriving in Beijing 到達(dá)北京 arrive 后還可以跟介詞at，表示“到小的地方”，如 arrive at the classroom 我們還學(xué)過get (to) 和reach，都是“到達(dá)”的意思。 eg. Well get there at 4 p.m.(here, there 在這里是副詞，本身有“在”的意思，故不必再跟to on Thursday 在星期四 注意：日期或表示某一天的詞、詞組前一定用介詞 on。 on my birthday 我生日那天 on

18、 the Mid-Autumn Festival 在中秋節(jié) 13Notes to dialogue B5. How about 2 oclock? How about? 怎么樣？常用于商量事情，進(jìn)行選擇時。也說What about? 6. Ill make a note of it. 這是一般將來時態(tài)的句子。該時態(tài)由shall (用于第一人稱)或will (用于任何人稱) + v. (動詞原形) 構(gòu)成，表示未來某時間將發(fā)生的事情。ll為shall或will 的簡略形式。 eg. I shall / will be on line tonight. 我今天晚上上網(wǎng)。 (1) (2) I shan

19、t / wont be on line tonight. Will you be on line tonight? Yes, I will. / No, I wont. (1) What will you do tonight? (2) When will you be on line? 7. Im looking forward to seeing him. look forward to 中的to是介詞，故后面的動詞see加了ing變成動名詞(以作介詞的賓語)。 8. Thank you very much. Not at all. 別人謝謝你你還可以回答說： Youre welcome.

20、 或Dont mention it. 或Its a / my pleasure.等 14譯文o對話二 我就是史密斯先生 o 現(xiàn)在王芳正在與史密斯先生通電話。 o史密斯先生：喂，我就是史密斯先生。 o王小姐：早上好，史密斯先生。我叫王芳，是上海第一制鞋廠的。我想安 o 排您和我們李經(jīng)理見個面，談?wù)勏聜€月你們要舉辦的鞋展的事。 o史密斯先生：好啊，我很高興和李先生見面。哪一天比較方便呢？ o王小姐：李先生星期四到北京，那天是17號。 o史密斯先生：2點鐘可以嗎？ o王小姐：可以，我記一下。 o史密斯先生：好的，我期待著17號下午2點與他見面。 o王小姐：好，非常感謝，史密斯先生。 o史密斯先生：不

21、客氣，再見。 o王小姐：再見。 15補充句型 打公用電話：打公用電話： 1. Im calling from a public phone, so Ill call her again. 2. Im not at home now, so Ill call her around three oclock again. 3. May I use your phone? 4. Would you mind if I use your phone? 5. How do I get an outside line? 翻譯&解析： 1. 我現(xiàn)在是打公用電話，我會再打給她。 2. 我現(xiàn)在不在家里，三點左右

22、我會再打給她。 3. 我可以借您的電話用一下嗎？ 4. 你不介意我用你的電話吧？ 5. 如何打外線？ 解析：1. public phone 是公用電話， pay phone 也是(投幣式)公用電話；而公用電話亭則是telephone booth.2. 在外打公用電話就表示無法讓對方回電，所以通常會再告知下次聯(lián)絡(luò)時間或方式。3. 有時找不到公用電話， 必要時需向商家借用電話，或者在別人的公司借電話時可用以上幾句。4. outside line 是“電話外線”，而extension 為電話（內(nèi)線）分機。 16補充句型打錯電話：打錯電話： 1. Im sorry I have the wrong n

23、umber. 2. Is this 02-2718-5398? 3. Sorry to have bothered you. 4. Im sorry. I think I must have dialled the wrong number. 5. Could I check the number? Is it 2211-3344 翻譯&解析 1. 抱歉我打錯電話了。（打錯電話通常用：have the wrong number 表示） 2. 這里是02-2718-5398嗎？ 3. 很抱歉打擾你了。 4. 很抱歉。我想我一定是打錯電話了。 5. 我可以核對一下電話號碼嗎？是不是2211-334

24、4？ 解析：1. 區(qū)域號碼是 area code2. 電話號碼的念法： 02-2211-3224念成：area code zero-two, two-two-one-one-three-two-two-four.* 0 可念成 oh 或 zero* 22 可念成 two-two 或 double two 17補充句型抱歉這么晚打來的說法：抱歉這么晚打來的說法： 1. Im sorry to call you so late. 對不起這么晚打電話來。 2. I hope I didnt catch you at a bad time. 抱歉這種時候找你。（含有希望沒有打擾到你的意思） 3. I

25、hope I didnt wake you up so early. 我希望這么早沒有吵到你。 4. Im sorry to call you so early. 對不起這么早打電話來。 5. Im sorry to bother you at this hour. 很抱歉在這時打擾你。 有急事時的表達(dá)方法：有急事時的表達(dá)方法： 1. Its urgent. Could I have her mobilephone number? 我有急事，可不可以告訴我她的手機號碼？ 2. Could you tell me where I can reach her? 能不能告訴我在哪里可以找到她？ 3.

26、 This is an emergency. I need to get in contact with him right now. 能不能告訴我在哪里可以找到他。 18補充句型若對方不在的說法：若對方不在的說法： 1. Its nothing important. 沒什么重要事。 2. Its nothing urgent. Thank you, good-bye. 沒什么要緊事，謝謝您，再見。 3. Ill call her again. 我會再打給她。 4. Ill call back later. 我稍后會再打來。 5. Please ask Miss Chen to call me

27、 back. 請陳小姐給我回電話。 6. Could you tell her to call Carol as soon as possible? 能不能請她盡快打電話給卡洛？ 7. Ask her to call Carol at home after seven, please. 麻煩她在七點后打電話到卡洛家。 8. Can I leave a message? 我可以留言嗎？ 9. Please have her return my call.請她回電話給我。 10. Could you ask him to call me back? 可以請他給我回電話嗎？ 11. Please t

28、ell her Carol called. 請告訴她卡洛找她。 12. Let me call back later again. Thank you. 我稍后再打電話來。謝謝你。 13. Please tell him to phone 2233-4455. 請他給2233-4455回電話. 19補充句型電話答錄機電話答錄機: 1、This is a recording. Im not at home now. Please leave a message after the beep. Thank you.這是電話答錄機。我現(xiàn)在不在家，請在嗶的一聲之后開始留言。謝謝！ (電話答錄機是 te

29、lephone answering machine) 2、This is Carol. Please give me a call when you are free. My number is 2244-6688.我是卡洛。有空請回電話給我。我的號碼是2244-6688. 對電話答錄機留話時與一般留言無異，說出以下重點即可： 1. 來電者姓名 2. 來電時間 3. 來電目的 4. 聯(lián)絡(luò)電話或方式 20補充句型訂購商品及詢問：訂購商品及詢問： 1. Id like to place an order for your party dress from your catalogue. 2. Ma

30、y I order some flowers? 3. How can I pay for this item? 4. Id like to buy the car on your TV commercial. 5. Please send me your catalogue. 6. Do you have any life Menu Magazine ten in stock? 7. How long will it arrive? 8. The Product you sent to me is not what I ordered. 9. Im calling about an order

31、 I placed a month ago. It hasnt arrived yet. 翻譯&解析 1.我想要訂你們目錄上的晚禮服。 2.我可以訂些花嗎？ 3.我要怎么付款？ 4.我想要買你們電視廣告上的汽車。 21補充句型5.請寄目錄給我。 6.你們第十期的“生活菜單”還有存貨嗎？ 7.需要多久才會送到呢？ 8.你們送來的產(chǎn)品不是我訂的東西. 9. 我打電話是因為一個月前我訂的東西。產(chǎn)品到現(xiàn)在都還沒到。 解析： 1. 現(xiàn)在電話或網(wǎng)絡(luò)訂購在國內(nèi)也很流行，即使是人在國內(nèi)你也可以訂購?fù)鈬夸浬系漠a(chǎn)品。但在打電話前一定要先記下商品的型號及尺寸，以節(jié)省通話時間。 2. commercial有(電視、

32、廣播中的)商業(yè)廣告之意，也可說成commercial film, 簡稱為c.f. 。而advertisement則指(平面的)廣告，簡稱為ad; advertisement mail 是廣告郵件； advertisement column是廣告欄，這些都是很常用到的。 3. place 有開出訂單之意。IE: to place an order with somebody. (和某人訂訂單) 22補充句型道謝接受別人的禮物或招待后，打電話道謝為最起碼的禮貌之一：道謝接受別人的禮物或招待后，打電話道謝為最起碼的禮貌之一： 1. Thank you for the present. Its jus

33、t what I wanted. 2. Thank you so much for the homemade cake. 3. I dont know how to thank you for such a beautiful flower. 4. I received your gift. Thank you for the lovely bracelet. 翻譯： 1. 謝謝你的禮物，這正是我想要的。 2. 非常謝謝你作的蛋糕。 3. 真不知道要如何謝謝你， 這么漂亮的花。 4. 我收到你的禮物了。謝謝你可愛的手鐲。 23補充句型當(dāng)在回答他人的致謝時，可以說下面的句子，都有別當(dāng)在回答他人的

34、致謝時，可以說下面的句子，都有別客氣的意思：客氣的意思：1. Youre welcome.別客氣。2. Not at all.這沒什么。3. Its my pleasure.這是我的榮幸。4. Dont mention it.別放在心上。5. Thats all right.這沒什么。6.No trouble at all.一點也不麻煩。7.Im glad you enjoyed it.真高興你覺得滿意。24補充句型聽不清楚：聽不清楚： 1. Sorry, I didnt catch you.對不起，我聽不懂你說的。 2. Sorry, I didnt understand. 抱歉，我聽不懂。

35、 3. Sorry, I didnt get what you said. 對不起，我沒聽懂你說的話。 4. I cant hear you very well. 我聽不太清楚。 5. I can barely hear you. 我?guī)缀趼牪坏侥阏f的。6. Im having trouble hearing you. 我聽不清楚。 7. We have a bad connection. 通訊效果不太好。8. I cant catch what you are saying. 我聽不太清楚你說的話。 25補充句型發(fā)生上面的情況，你可以請對方在重復(fù)一遍，你可以說：發(fā)生上面的情況，你可以請對方在重

36、復(fù)一遍，你可以說： 1. Pardon?請再說一遍好嗎？ 2. Excuse me? 請再說一遍？上列兩句都是對不起之意，但用在會話上，如果后面沒有接說明，并且語尾上揚，就是要對方再說一次。聽到這句話時就要知道對方要自己再說一遍。 3. I beg you pardon? 能請你再說一遍嗎？（此句有請求對方原諒及再說一次的意思） 4. Could you repeat that, please? 能請你再說一遍嗎？ 5. Would you say that again? 你能再說一遍嗎？ 26補充句型請對方說慢點的說法：請對方說慢點的說法： 1.Would you speak more sl

37、owly? 你能再說慢一點嗎？ 2.Could you speak up a little? 你能在大聲一點嗎？（speak up 大聲說=speak out） 3.Would you speak more clearly? 你能再說清楚一點嗎？ 4. Would you explain more for me? 可以為我解釋一遍嗎？ 5. Please speak a little louder. 請講大聲一點。 6. Would you slow down, please?清說慢一點好嗎？ 27補充句型工作活用篇幫忙轉(zhuǎn)分機：工作活用篇幫忙轉(zhuǎn)分機： 1. May I have extensi

38、on two-one-one? 2. Can I have extension two-one-one, please? 3. May I speak to David, extension tow-one-one? 4. Extension two-one-one, please. 5. Please connect me with extension two-one-one. 6. Could you put me through to the personnel department, please? 翻譯：通常句子都是越長越禮貌，太簡短會讓人有魯莽的感覺。 1. 能幫我轉(zhuǎn)分機211？

39、2. 能幫我轉(zhuǎn)分機211嗎？ 3. 我可以找211分機的大衛(wèi)嗎？ 4. 請轉(zhuǎn)211。 5. 請幫我轉(zhuǎn)分機211。 6. 請幫我接人事部好嗎？28Passage How to Make an Efficient Phone Call When you make a telephone call to an office, a bank or any other institution, it is useful to know the extension number of the person you are calling. The operator will know this, but

40、it might save any delay if you mention it first. Before you dial, you should always have the necessary information with you. In this way, you can make a correct and useful telephone call. You need a list of points dates, time of arrival and so on. This can help you to make an efficient telephone cal

41、l. Proper preparation may even prevent you from making a second telephone call. You should use a telephone note pad in order to take down the information from callers. 29Notes to passage A1. (When you make a telephone call to an office, a bank or any other institution), when“當(dāng)時候”，做連詞引導(dǎo)一個時間狀語從句。它的另一個

42、用法是做疑問副詞引導(dǎo)特殊疑問句。 eg. When will you reach / get to / arrive at the bank? 你什么時候(能)到銀行？ 2. , it is useful to know the extension number of the person you are calling. it是形式主語，真正的主語是 useful后面的部分，為避免這過長的主語造成頭重腳輕，就在句首放置形式主語it，而把真正的主語置于表語后面，這種現(xiàn)象已成為一種固定句式，就是我們在前面兩次提到的 it is + adj. (形容詞) + to do sth. ( + for

43、sb.) eg. It will be quite convenient for us to collect all the useful telephone numbers together in our mobile phones. 把所有有用的電話號碼都存儲在手機里用起來會很方便。 30Notes to passage A3. it might save any delay (if you mention it first). it 又是形式主語，真正的主語是you mention it first。 might是情態(tài)動詞，意為“可能”，所指之事比may可能性要小。我們學(xué)過的幾個情態(tài)動詞

44、按所指可能性大小依次排列為： must (一定) can (可能) may (也許) might (也許有可能) if是連詞，意思是“如果”，引導(dǎo)條件狀語從句。 any 意為“任何”。 4. (Before you dial), you should always have the necessary information with you. before 在這里是連詞，引導(dǎo)時間狀語從句，意為“在之前”。 should 也是情態(tài)動詞，后面必須接動詞原形。 5. Proper preparation may even prevent you from making a second telep

45、hone call. prevent from 防止某事的發(fā)生 eg. To prevent your computer from catching any virus, youd better not open any suspicious e-mail. 為避免你的計算機染上病毒，你最好不打開任何可疑的郵件。 31More practice of the text l1 Fill in the blanks according to the text. lWang Fang is the 1 of a shoe factory. She is phoning to arrange a me

46、eting 2 Mr Li, her manager and Mr Smith, who is 3 of a shoe exhibition. The operator answers the phone. Wang Fang says, “ 4 Mr Smith, please?” The operator asks her, “Who is 5 ,please?” Wang Fang introduces 6 . Now the operator is trying 7 connect her and asks her to 8 . After a moment, she tells Wa

47、ng Fang that she is 9 .Wang Fang 10 her and begins to speak to Mr. Smith. She 11 an appointment for Mr Li and Mr Smith to meet 12 2 oclock 13 the 17th. Now the two gentlemen are 14 seeing each other 15 Thursday. l2 Translate the following expressions. lSuppose youre a secretary. A Mr Wang from the N

48、ew Century Advertising Company is designing an advertising programme for your company. He calls to speak to Miss Lee, your manager, but shes out on business. You assure (保證) him shell get the message and promise him to send the information of your latest model (最新型號) products by fax. Dont forget to

49、ask him his E-mail address. 32Keyl1. 1. secretary 2. between 3. in charge of 4. May I speak to 5. speaking 6. herself 7. to 8. hold the line 9. through 10. thanks 11. makes 12. at 13. on 14. looking forward to 15. On l2.33Key to the exercises 1 Are the following statements true (T) or false (F) acco

50、rding to the dialogues? Key: 1. T 2. F 3. T 4. T 5. F the operator 6. F a shoe exhibition 7. F 8. F 2 Answer the following questions briefly according to the passage. Key: 1. Because it may save any delay . 2. We should have dates, time of arrival and so on. 3. Proper preparation may prevent you from making a second phone call. 4. For taking down(make a note of) information from callers. 34Key to the exercises3 Here is a summary of the patterns and expressions used in making phone calls. Read them and try to remember them by heart. 1. May I ask who is callin