《給游客的道歉信范本 》

1、給游客的抱歉信范本一封好的抱歉信能幫助企業(yè)在危機(jī)時(shí)刻挽回聲譽(yù),贏得信任。你理解給游客的抱歉信該怎么寫(xiě)嗎?下面小編為大家?guī)?lái)一些給游客的抱歉信，希望對(duì)你有所幫助!尊敬的游客：本社作為偃師重渡溝兩日游的散拼中心，在八月6日重渡溝兩日游團(tuán)隊(duì)行程中確實(shí)有效勞不到位的地方，還有別的其它問(wèn)題，我社在這里向廣闊旅游者真誠(chéng)的致歉!希望廣闊游客可以諒解理解，同時(shí)行程中對(duì)游客造成的損失我社愿意給予適當(dāng)合理的補(bǔ)償，本社期待您過(guò)來(lái)咱們坐下來(lái)協(xié)商解決，謝謝!給游客的抱歉信范文篇二尊敬的合作伙伴-西安印象國(guó)際旅行社首先，我僅代表航林酒店就十二月21日?qǐng)F(tuán)隊(duì)投訴表示深深歉意。感謝印象旅行社對(duì)我酒店的大力支持，酒店自開(kāi)業(yè)以來(lái)就

2、和印象旅行社建立深沉合作關(guān)系，對(duì)此我深表感謝，并希望我們的合作將在互相信任的根底上更加嚴(yán)密。十二月21日我酒店由于供電局區(qū)域電壓不穩(wěn)定，客人一次性用電集中，在當(dāng)晚23：38分出現(xiàn)了變電器電纜斷電的事故，給各位在住的客人帶來(lái)了很大的不便和不好的住宿體驗(yàn)。對(duì)此，我代表航林酒店再次向貴旅行社抱歉，由于我酒店的不可抗力的事故給貴旅行社帶來(lái)的費(fèi)事，我酒店也需要自我檢討，及早排查隱患，防止類似事情。對(duì)此，非常抱歉!當(dāng)晚，酒店也迅速作出了反響，酒店總經(jīng)理帶著全體管理層和員工奮戰(zhàn)一晚，最終在凌晨5:40恢復(fù)正常用電，保證在客人醒來(lái)一切正常，最終把事情的損失降低到了最低。發(fā)生此次事件之后，我代表酒店及時(shí)向貴社說(shuō)

3、明情況，并親自對(duì)貴社當(dāng)面抱歉并爭(zhēng)取到三張免費(fèi)住房券。當(dāng)然，我認(rèn)為我們之間的合作是長(zhǎng)遠(yuǎn)的，所以我又為貴旅行社爭(zhēng)取了一些更長(zhǎng)久的補(bǔ)償，并在此承諾20xx年五月31日前所有貴社的團(tuán)隊(duì)在我酒店可以享受到同比市場(chǎng)聚再低10元的優(yōu)惠政策，僅此來(lái)表示我酒店期待與您更長(zhǎng)久合作的誠(chéng)意!此致敬禮署名：_20xx年x月x日給游客的抱歉信范文篇三respected mr. arthuri am the manager of med tour. thank you very much for bring this matter to our attention. i appreciate that you give u

4、s such a useful criticism which can help our tour make progress. i feel terribly sorry to hear that you have experienced a unhappy trip. please accept our sincere apologies for what makes you unpleasant. i promise you that our tour will make a great change. first, i will give our staff a training an

5、d arrange someone as a representative in the airport. then, the food in our hotel will be diversified and i will do whatever i can to improve the service level of whole tour. in addition, some transportation will be provided for visitors from our hotel to the beach. i hope you can keep faith in our tour. our tour will make effort to make up our mistake for you. above all, your satisfaction is our priority. please find enclosed a voucher as a compensation for you. if you have any question or suggestions, please call