國際商務(wù)英語函電總復(fù)習(xí) 2

1、國際商務(wù)函電期末總復(fù)習(xí)復(fù) 習(xí) 重 點 l 重點掌握與以下業(yè)務(wù)環(huán)節(jié)相關(guān)的英文信函的寫作（信函結(jié)構(gòu)、常用句型和相關(guān)表達）：建立業(yè)務(wù)關(guān)系詢盤發(fā)盤（實盤、虛盤）合同的填制信用證的審核和改證函的撰寫裝運通知投訴/索賠信函主要條款的表述方法：主要條款的表述方法：價格、包裝、支付、裝價格、包裝、支付、裝運、保險等條款運、保險等條款實盤的主要內(nèi)容實盤的主要內(nèi)容Three Business Letter StylesThree Business Letter StylesFull Block- -Modified Block -Full Block- -Modified Block -Semi-blockSem

2、i-block ADVO INDONESIA LTD Jl Lambuk 23 Jakarta Indonesia 27 March 2005 Messrs Brown & Sons Manchester MA2 3BA, UK Dear Mr Brown, _ _ _ _ Yours sincerely James Wat James Watt Sales Manager Enclosure: CC: E. GreenADVO INDONESIA LTD Jl Lambuk 23, Jakarta Indonesia 27 March 2005 Messrs Brown &

3、Sons Manchester MA2 3BA, UK Dear Mr Brown, _ _ _ _ Yours sincerely James Wat James Watt Sales Manager Enclosure: CC: E. Green ADVO INDONESIA LTD Jl Lambuk 23 Jakarta Indonesia 27 March 2005 Messrs Brown & Sons Manchester MA2 3BA, UK Dear Mr Brown, _ _ _ _ Yours sincerely James Wat James Watt Sal

4、es Manager Enclosure: CC: E. Green 實盤實盤 1. 實盤有效期的表達方法實盤有效期的表達方法1.We make you the following offer subject to your reply within 10 days. 現(xiàn)報盤如下，以你方在10日之內(nèi)回復(fù)為有效。2.We make you an offer, subject to your reply reaching us not later than noon time October 21 Beijing time. 現(xiàn)報盤如下，以你方在北京時間10月21日中午前回復(fù)為有效。3.The o

5、ffer is valid for 3 days. 此報盤有效期為三天。4. The offer is open till March 15. 此報盤在3月15日以前有效。2. 2. 實盤所列交易條件必須完整實盤所列交易條件必須完整i.正確的品名(name of commodity)ii. 詳細的品質(zhì)、規(guī)格(specifications and quality)iii. 實在的數(shù)量 (quantity)iv. 清楚的包裝情況(packing)v. 準確的裝運時間和裝運港口(time of shipment and port of shipment)vi. 完備的價格條件(price)vii.

6、支付條件(terms of payment)實盤舉例 略l Packing： 花生用塑料袋裝，每袋1公斤, 10袋裝一紙箱 - Groundnuts are to be packed in poly-bags, each containing 1 kilogram, 10 bags to a carton. - Groundnuts are to be packed in poly-bags of 1 kilogram each,10 bags to a carton.銷售合同主要銷售合同主要條款條款常用句型常用句型l Shipment： - Shipment during September

7、 2015 from Guangzhou, China to New York, USA, with partial shipment and transhipment allowed.銷售合同主要銷售合同主要條款條款常用句型常用句型l Terms of Payment: By an irrevocable L/C payable by draft at sight to reach the Sellers 30 days before the month of shipment and remain valid for negotiation in China until the 15th

8、day after the aforesaid date of shipment.銷售合同主要條款常用句型銷售合同主要條款常用句型l Insurance: To be covered by the Seller for 110% of the invoice value against All Risks as per CIC of the PICC dated 1981/1/1. (Under CIF) To be covered by the Buyer. (Under FOB 、CFR)銷售合同主要條款常用句型銷售合同主要條款常用句型信用證的審核和修改 要求修改信用證的信函寫作 信函結(jié)構(gòu)

9、開頭部分：感謝對方開來的信用證中間部分：列明不符點并告訴對方應(yīng)如何修改結(jié)尾部分：催促盡快修改并感謝對方的合作1 開首語:Thank you for your L/C No. 123 for the amount of USD 200,000 covering 1,000 units of motor cycles.Your L/C No. 123 for the amount of USD 200,000 covering 1,000 units of motor cycles has been duly received.常用句型常用句型2.過渡句: However, on perusal

10、/ upon checking the L/C with the contract / on examining, we regret to find some discrepancies which please amend as follows:3. 具體修改內(nèi)容:1. Please amend to read “”: 請將請將修改修改為為2. Please amend the L/C to allow: 請修改請修改L/C允許允許3. Please amend as :請將請將修改為修改為 Please amend the amount of the L/C as USD 100 800

11、 in figure and words.4. should be instead of : 是是而非而非5. Please delete (from): 請（從請（從中中)刪除刪除6. Please insert : 請將請將插入插入 Please insert the wording “about” before the quantity of the goods.7. should be added: 應(yīng)增加應(yīng)增加 “Unit price at USD 50 per piece CIFC5 New York” should be added.8. Youre requested to i

12、ncrease the amount of your L/C by/to (in figure and words): 請將請將L/C金額增加金額增加/增至增至 （大小寫）（大小寫）9. extend to : 將將延展至延展至 4. 結(jié)束語結(jié)束語Your early amendment to the L/C will be highly appreciated.We hope you can make the above amendment as soon as possible.As the goods have been ready for shipment for quite some

13、 time, youre requested to rush amendment to the covering L/C as soon as possible, thus facilitating our execution of your order.November 10, 2010TY & CD2 TRADING INC.UNITED STATESDear Sirs,Re: Shipping adviceContract No. SC06NSB057 / L/C No. 547HYDS12345 We are glad to inform you that the subjec

14、t goods have been shipped on board S/S Prince. Please find more details as below:lB/L NO and date.:HP23488 issued on November 9, 2010 lName of goods: ASTM 316 GRADE STAINLESS STEEL WIRE. lTotal weight loaded: 18 TONS裝運通知的撰寫裝運通知的撰寫lInvoice value: US$ 116,000.00 lVessel name and voyage No.: S/S Prince

15、 V. 9104 lContainer No.: 1 X20 container, COSU1234588XXlETD: November 15, 2010lETA: December 10, 2010lPort of shipment: Dalian Port, ChinalPort of destination: LOS ANGELES, We hope the goods will reach you in good condition and assure you that all your future orders will continue to receive our care

16、ful attention. Yours faithfully,Li MingSales ManagerDALIAN GOLDEN STONE STEEL PRODUCTS CO., LTD投訴索賠信函復(fù)習(xí)要點投訴索賠信函復(fù)習(xí)要點 1.信件結(jié)構(gòu)信件結(jié)構(gòu) 2.常用句型常用句型投訴、索賠信函投訴、索賠信函信件結(jié)構(gòu)信件結(jié)構(gòu)Begin with a factual description of the problem State clearly your reasons and what adjustment you seekRefer to the inconvenience caused and

17、suggest how matters could be put right.Expect a favorable and helpful reply 2. 常用句型常用句型 1). We regret to have found that there is a shortage of 40 cartons when the goods arrived here. 我方很遺憾發(fā)現(xiàn)貨物到達時短量40箱。 2). 45 bags of rice you sent us were found to be badly damaged. This was apparently attributable

18、to improper packing. 你方發(fā)來的大米中有45袋嚴重破損，則顯然是由于包裝不良所致。 3). The survey report indicates that the loss was due to improper packing, for which you should be held responsible. 檢驗報告顯示貨物損失是由于包裝不良所至，你方應(yīng)為此負責(zé) 4). On the strength of the survey report, we hereby lodge a claim with you for an amount of Stg.2,500 f

19、or the shortage of 200lbs out of the goods arrived here, 根據(jù)檢驗報告的結(jié)果, 我方特為到貨中短重200磅，向你方提出金額為2,500英鎊的索賠Complaint letter 1ADear Sirs Re: Defective goods under Our Order No. 991 We received your consignment of 200 Units of Smart Choice yesterday. On checking the products, we are sorry to inform you that

20、the toys in Cartons No. 7 to 10 do not function properly. They make terrible noise when speaking.As we need the goods to meet the need of our market, we should appreciate your sending us the replacements as soon as possible. Yours faithfullyAdjustment letter 1BDear Sirs We refer to you fax dated Mar

21、ch 3 regarding the quality of goods under your Order No. 991. Thank you for bringing the matter to our attention. We contacted our manufacturer immediately after receiving your fax. They found that the defect was due to the problem in their quality control, which they solved at once.We are really so

22、rry about this unfortunate incident. We can assure you that it will not happen again. We always take our customers comment seriously. With this in mind, we are more than happy to replace the faulty products. We shall arrange to have the replacements sent to you immediately. Please accept our apologi

23、es once again for the inconvenience. Yours faithfullyComplaint letter 2-ADear Sirs Contract No. 123 for 1,000 metric tons of wheat Further to our fax of June 13 informing you that 20 sacks were found broken, we now have the Survey Report of the Beijing Commodity Inspection Bureau evidencing the shortweight of 1250 kg. The report indicates that the broken sacks were due to improper packing for which the supplier is responsible.On the basis of the Survey Report, we register our claim with you as follows: Short delivered quantity USD 6,000.00 Survey ch