服務(wù)器安全配置_百度文庫(kù)

1、對(duì)話1 拒絕再減價(jià)C:Can you give me a discount?可以給我打折嗎?S:We can offer a twenty per cent discount.我們可以給你打八折.C:But it still costs five hundred dollars.但這仍要五百元,Can you make it cheaper?再便宜一點(diǎn)好嗎?S:I'm sorry,madam,we can't reduce the price any further.抱歉,小姐,我們不能再減了.2.We hold a one-price policy對(duì)話2 鐵價(jià)不二C:It&#

2、39;s too expensive.Can you make it cheaper?這太貴了,便宜一點(diǎn)好嗎?S:I'm sorry,sir.We hold a one-price policy.抱歉,先生,我們是奉行"不二價(jià)"政策的,It's against our regulations to give you a discount.給予折扣有違公司的規(guī)定.In fact,the price is reasonable for a suit of this high quality.事實(shí)上,如此優(yōu)質(zhì)的產(chǎn)品,以這個(gè)價(jià)錢出售是相當(dāng)合理的了.3.We can&

3、#39;t exchange it對(duì)話3 拒絕退換C:I bought this shirt yesterday,but I want to exchange it for another pattern.我昨天買了這件襯衫,但現(xiàn)在想換另一款圖案.S:I'm sorry,sir.We cannot exchange discounted products.對(duì)不起,先生,特價(jià)貨品是不能退換的.C:Can I exchange it?我可以退換這個(gè)嗎?S:Have you got the receipt,madam?你有收據(jù)嗎,小姐?C:No,I've lost it.S:I

4、9;m sorry,madam.We can't exchange it without a receipt.沒有,我丟了.對(duì)不起,小姐,沒有收據(jù)不能退換.4.Non-refundable對(duì)話4 拒絕退款C:I bought this shirt yesterday,but the size is wrong.我昨天買了這件襯衫 但號(hào)碼不對(duì).I want to have my money back.我想退貨.S:I'm sorry,sir. It's non-refundable,對(duì)不起,這貨不能退,but you could exchange it for other

5、 goods with the same value.但你可以換購(gòu)相同價(jià)值的貨品.5.It has been reserved對(duì)話5 已被訂購(gòu)了C:What a cute teddy bear!I'll take this.這只玩具熊實(shí)在很可愛,我要買下它.S:I'm sorry,madam,it has been reserved.對(duì)不起,小姐,這已經(jīng)被預(yù)定了,Would you like to order one?你也要訂購(gòu)一只嗎?6.Not for sale對(duì)話6 非賣品C:What a nice statue!How much is it?這個(gè)雕像真美,多少錢?S:I&

6、#39;m sorry,sir,it is not for sale.It is only for display.對(duì)不起,先生,這是非賣品只供陳列.C:I see,but I like it very much.Could you sell it to me?但我真的很喜歡,可以賣給我嗎?S:I'm afraid not,sir.恐怕不能,先生.Maybe you could find one in the antique shop around the corner.或許你可以在街角的古董店內(nèi)找到.Part 9  付款方式付款方式1.Pay by cash對(duì)話1 以現(xiàn)金付

7、款C:How much is it altogether?合計(jì)多少錢呢?S:Let me calculate it for you,sir.The total is three hundred and sixty dollars.讓我算一下,共三百六十元.C:(Takes out a five dollar note Here you are.拿出一張五百元鈔貨款在這兒.S:Take your five hundred dollar note.Here's your change,sir.收你五百元,這是你的找零,先生,One hundred and forty.Please doub

8、le check it.共一百四十元, 請(qǐng)點(diǎn)收.2.Pay by credit card對(duì)話2 以信用卡付款你們收美元嗎?S:I'm sorry sir,we only accept Hong Kong dollars.對(duì)不起,我們只收港幣.Maybe you could exchange it at the counter over there.或許你可在那邊的柜臺(tái)兌換港幣.C:No,thanks.Then I'll pay by credit card.那不用了,我用信用卡付款吧.S:Thank you,sir.(Takes the card and gets an imp

9、rint謝謝你,先生 (取了信用卡并劃卡取單Please sign here. (Checks the signature請(qǐng)?jiān)谶@兒簽名.(核對(duì)簽名Thank you,sir. Here's your receipt.謝謝,先生, 這是你的收據(jù).3.Deposit對(duì)話3 訂金S:I'm sorry sir.It's out of stock now.對(duì)不起,先生,這貨品暫時(shí)缺貨,Would you like to order one?你要預(yù)訂一件嗎?C:Yes,please.How long does it take?好的,謝謝.大概要多久呢?S:Probably two

10、 weeks.大約兩星期,Would you like to pay for it now,or give a deposit first?你想現(xiàn)在付款還是先付訂金?C:I'll pay a deposit.我先付訂金吧.4.Pay by installments對(duì)話4 分期付款C:It's too expensive!這實(shí)在太貴了.S:You could pay by installments,sir.先生,你可以用分期付款方式購(gòu)買.C:Really!How does it work?真的,那是怎樣的?S:First,you pay a down-payment of fiv

11、e hundred dollars你首先付五百元的首期,then two hundred each month for twelve months.然后每月付二百元,共付十二個(gè)月.C:It sounds attractive,Let me think about it.聽來很有吸引力,讓我想一想.Part 10   包裝運(yùn)送包裝運(yùn)送1 Packing對(duì)話1 包裝C:I'll take this pen.It's a good birthday present.我要買這支筆,這是很好的生日禮物.S:Shall I wrap it for you,sir?

12、60;  C:Yes,thanks.要禮品包裝嗎,先生? 要的,謝謝.WIN2003服務(wù)器安全加固方案 one would you prefer,sir?A pink wrapping paper or red? 因?yàn)镮IS(即?C:I like the pink paper.S:Shall I tie it with a ribbon?系上一條絲帶好嗎?的用戶同時(shí)也是Windows 2003的用戶，并且IIS目錄的權(quán)限依賴Windows的NTFS文件系統(tǒng)的權(quán)限控制，所以保護(hù)IISWindows 2000操作系統(tǒng)的安全，所以要對(duì)服務(wù)器進(jìn)行安全加固，以免遭到黑客的攻擊，造成嚴(yán)重的后果。

13、你真細(xì)心.2.Pack it separately 二我們通過一下幾個(gè)方面對(duì)您的系統(tǒng)進(jìn)行安全加固： 分別包裝 C:We'll take all these. .S:Thank you,sir.Would you like them to be packed separately?, 先生 . 需要分別包裝嗎 IIS?C:Yes,please.These站點(diǎn)的安全性，合理分配用戶權(quán)限，配置相應(yīng)的安全策略，有效的防止要的,謝謝.這兩件是一組這四件是另外一組.3 系統(tǒng)應(yīng)用程序加固，提供應(yīng)用程序的安全性，例如sql的安全配置以及服務(wù)器應(yīng)用軟件的安全加固。 先生.3.Delivery對(duì)話3 運(yùn)送

14、S:Do you need delivery sir?先生,你要送貨服務(wù)嗎?C:Yes,please.How much is it?1.1 除系統(tǒng)所在分區(qū)之外的所有分區(qū)都賦予Administrators和SYSTEM有完全控制權(quán)，之后再對(duì)其下的子目錄作單獨(dú)的目錄權(quán)限，如果WEB站點(diǎn)目錄，你要為其目錄權(quán)限分配一個(gè)與之對(duì)應(yīng)的匿名訪問帳號(hào)并賦予它有修改權(quán)限，如果想使網(wǎng)站更加堅(jiān)固，可以分配只讀權(quán)限并對(duì)特殊的目錄作可寫權(quán)限。 1.2 系統(tǒng)所在分區(qū)下的根目錄都要設(shè)置為不繼承父權(quán)限，之后為該分區(qū)只賦予AdministratorsSYSTEM有完全控制權(quán)。 那糟糕了,我住在旺角,是二樓,但沒有電梯的.S:Th

15、en I'm afraid there is a delivery charge of two hundred dollars.那要二百元運(yùn)費(fèi)了.C:That's fine.I'll pay for it.Can it be delivered on Monday?沒問題,我付吧!星期一能送到嗎?S:Just a moment,please I'll check the schedule.請(qǐng)稍候,讓我查一下時(shí)間表.Yes,it can be delivered on Monday morning.可以,沒問題,星期一早晨可以送到。Can I have your

16、name,address and phone number,sir?先生,請(qǐng)把姓名地址及電話號(hào)碼告訴我好嗎？4.Overseas shipment對(duì)話4 海外寄運(yùn)C1:These tiny sets of cups and pots are very good souvenirs,aren't they,John?這些袖珍茶杯及茶壺是很好的紀(jì)念品,對(duì)嗎?約翰?C2:Yes,but they are not convenient to carry,對(duì),但它們難于攜帶,especially when we have to visit Singapore and Thailandbefore

17、 we get back to the States況且我們還要到新加坡及泰國(guó)游覽后才回美國(guó).S:Don't worry,madam,sir.We could pack and ship them to the States for you.放心,先生,太太,配置Program files目錄，為目錄之外的所有目錄賦予Administrators和真的?但我怕會(huì)打碎.S:They1.5 配置Windows目錄，其實(shí)這一塊主要是根據(jù)自身的情況如果使用默認(rèn)的安全設(shè)置也是可行的，不過還是應(yīng)該進(jìn)入SYSTEM32目錄下，將 cmd.exe、ftp.exe、net.exe、scrrun.dll那

18、么給我們十套吧!(拿出信用卡S:Thank you very much.謝謝你16審核MetBase.bin?Here's your receipt,sir.這是你的收據(jù).C2:Does2郵費(fèi)都算在內(nèi)了嗎?S:Yes,sir.It郵費(fèi)及手續(xù)費(fèi)都計(jì)算在內(nèi)了.C2:It's reasonable.When will they reach the States?啟用不允許匿名訪問那些東西什么時(shí)候會(huì)運(yùn)抵美國(guó)?S:It takes about sixty days,sir.先生,大約要六十天.C1:A從文件共享中刪除允許匿名登錄的DFS$和COMCFG； Part 11 向客人道歉向客人

19、道歉1.Miscalculation對(duì)話1 找錯(cuò)錢啟用在下一次密碼變更時(shí)不存儲(chǔ)LANMAN哈希值； ,先生.禁止IIS think I've been shortchanged.我想你找錯(cuò)了錢,3.本地安全策略設(shè)置: 對(duì)嗎?S:Yes,sir.Oh!I'm sorry I've made a mistake.對(duì)的.噢,C:When will my name-seal be ready?我的印章什么時(shí)候才刻好?I've waited for half an hour.我已經(jīng)等了半個(gè)小時(shí).S:I'm sorry,sir.對(duì)不起,先生,Unfortunatel

20、y,the engraver hasn't shown up yet.因?yàn)槲覀兊牡窨處熯€未上班,Would you mind coming back later?(One hour later麻煩你一會(huì)兒后再來好嗎?C:How is my name-seal? S:It's ready,sir.我的印章怎樣了? 已經(jīng)做好了,先生,We're terribly sorry for the delay.非常抱歉耽擱了你的時(shí)間.3.Mistaken goods對(duì)話3 錯(cuò)給貨物C:This pair of shoes is not what I bought.這對(duì)鞋子并非我要的

21、,I think your salesgirl has made a mistake.這對(duì)鞋子并非我要的,我想你們的售貨小姐弄錯(cuò)了.S:I'm awfully sorry,sir.Would you show me which pair you bought很抱歉,先生,請(qǐng)告訴我哪一對(duì)才是你要的,I promise it will not happen again.我保證這種情況不會(huì)再發(fā)生. 4.Deteriorated goods審核對(duì)象訪問失敗劣質(zhì)貨品C:I bought a pickled cucumber from you yesterday,but I think it ha

22、s gone bad.我昨天替你們買了一瓶腌菜,但似乎是壞了.:That's most unusual.We have very strict quality control.這太少見了,我們一向有嚴(yán)格的品質(zhì)控制,We'll exchange it for you right away,sir.我這就給你換一瓶.Thank you for bringing this to our attention.We'll look into the matter.謝謝你告訴我們,我們會(huì)深入調(diào)查的.Part 12對(duì)付麻煩的顧客1.An impatient customer 對(duì)話1

23、不耐煩的顧客審核特權(quán)使用失敗 !You're too slow.Could you let me pay first?快點(diǎn)，你太慢了,能給我先結(jié)帳嗎？I've only got a few items.S:I'msorry for keeping you waiting,sir. 先生 , 抱歉讓你久等 , But I must deal with each guest by turn. 但我必須依次為客人服務(wù) , Please wait for a while,I'll be with you as soon as possible. 請(qǐng)你多等一會(huì)我會(huì)盡快處理

24、你的物品 . 2.A persistent customer. 對(duì)話 2 糾纏不休的顧客 C:I'll take this ring. S :Thank 通過終端服務(wù)拒絕登陸：加入Guests、先生,It is two hundred and fifty,please.共二百五十元.C:Here you are.Can you tell me your name?  S:Jenny.這就是C、本地策略>安全選項(xiàng) C:What交互式登陸：不顯示上次的用戶名啟用真是一個(gè)好名字.珍妮,?S:I'm sorry,we can't accept customer&

25、#39;s invitation.對(duì)不起,我們不能接受顧客的邀約.C:Call me John.We're friends,aren't we?叫我約翰,我們是朋友,對(duì)嗎?S:We want to be friends with all customers.我們希望成為每位顧客的朋友C:Then do come out tonight.那今晚一定來喲.S:May I bring my husband too,sir?先生,我可以帶我先生一起來嗎?3.A nit-picking customer對(duì)話3 吹毛求疵的客人C:Can I try this on? S:Sure,mada

26、m.我可以試試這個(gè)嗎? 當(dāng)然可以,.C:(Tries it on It's fine. Can you give me a new one?穿上后唔!挺不錯(cuò),給我一件新的好嗎?S:They're all new,madam. C:But I want a packed one.這都是新的,小姐. 我想要未拆包裝的新貨.Sa moment,please.I'll check it for you.Here you are.請(qǐng)稍等,讓我查看一下.賬戶鎖定C:打開檢查這件顏色好像有點(diǎn)不一樣.:I think it's due to the lighting. Woul

27、d you come here and check again?我想這只是因?yàn)闊艄鈫栴},請(qǐng)你來這邊看好嗎?C:I don't think so. Can you give me another one?我不認(rèn)為是這樣,給我再拿一件可以嗎?S:Certainly,madam. Here you are.當(dāng)然可以. 給您.C:See,the hemlines are uneven.Please give me another one.看,縫邊不平整,請(qǐng)?jiān)俳o我換一件.S:I'm sorry,it's all we have,madam.對(duì)不起,小姐,我們就只有這么多了.C:T

28、hen I'm not going to buy.那么我不買了.S:I'm sorry I couldn't be of any help,madam.小姐,很抱歉不能幫忙Part 13   處理顧客投訴處理顧客投訴1.A rude salesgirl對(duì)話1 態(tài)度惡劣的售貨員S:Is there anything wrong,sir?有什么問題嗎,先生?Cdefaultttl reg_dword 0-0xff(0-255 十進(jìn)制,默認(rèn)值128 5.3 防止syn洪水攻擊I wonder what kind of service you are pro

29、viding.我不知你們究竟在提供什么樣的服務(wù)!S:Would you please come to my office and tell me what happened?synattackprotect reg_dword 0x2(,詳細(xì)告訴我發(fā)生什么事好嗎?C:(In the office It's the girl in the jewellery department.在辦公室內(nèi) 那個(gè)在珠寶部門的女孩,I told her to take out a necklace. She's just ignoring me.我叫她給我看看一條項(xiàng)鏈,她竟然對(duì)我視若無睹.S:(C

30、alls the girl in and listens to her explanation I'm sorry,sir,召見那女孩及聽取她的解釋后對(duì)不起,先生,but I'm sure she didn't mean it.我肯定她并非故意為難你的,She just didn't understand you correctly.她只是沒聽懂你的意思.C:But why didn't she ask for help?那為何她不找人協(xié)助呢?S:I'll remind her.We're terribly sorry for upset

31、ting you.我會(huì)提醒她的,非常抱歉令你不快.2.Wrong price對(duì)話2 價(jià)錢不對(duì)C:Why seventy dollars? You've marked fifty on the shelf.為什么是七十元? 貨架上的標(biāo)價(jià)只是五十元.S:I'm sorry,madam.It's the price shown on the computer.對(duì)不起,小姐,應(yīng)該按電腦顯示的價(jià)錢.C:That's cheating.I'm only buying it because you offer a special price.那簡(jiǎn)直是欺騙. 我是因?yàn)橛?/p>

32、特價(jià)才買的.S:Just a moment,please I'll get the manager.請(qǐng)等一下,我找經(jīng)理來.M:Can I help you,madam?有什么能效勞嗎,小姐?C:Your price on the computer didn't match with the one marked on the shelf.你們?cè)陔娔X上的價(jià)錢跟貨架上的不一致.M:(Checks the prices I'm extremely sorry, madam.核對(duì)價(jià)錢后,非常抱歉,小姐,We forget to remove the sales tag.We&#

33、39;ll charge you the reduced price.5.6不支持Sorry to have troubled you.抱歉給你帶來麻煩.3.Complaints by phone對(duì)話3 電話投訴C:ABC department store?I would like to speak your manager.ABC百貨公司嗎? 我要跟你們的經(jīng)理談?wù)?S:Would you please hold on?.I'm sorry,sir,our manager is not in the shop.請(qǐng)別掛線.對(duì)不起,先生,我們的經(jīng)理不在店內(nèi),Can I do anythin

34、g for you?有什么我能效勞的嗎?C:No,I want to speak to him directly.沒有,我想跟你們經(jīng)理直接談.S:Just a minute,please I'll try to locate him.那么請(qǐng)等一會(huì)兒,我再找找他.Sorry,sir,he could not be contacted.抱歉,Would you like to speak to our supervisor? CTerminal ServerWinStationsRDP-Tcp, 你要跟我們的主管談?wù)剢?V:Can I help you,sir?好的. 我能為你效勞嗎?C:I've bought a TV from your company.You'